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Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

Job Summary

Strategy

• Define and execute the Affluent / Priority segment strategy, aligned to overall Wealth & Retail Banking objectives

• Develop tiered segment propositions (Emerging Affluent, Priority, Priority Private), with clear differentiation across:

• Wealth offerings (investments, advisory, lending, protection)

• Lifestyle and partnership benefits

• Identify growth opportunities across lifecycle (NTB → Deepening → Upgrade to Priority Private)

• Leverage customer insights, analytics, and market intelligence to refine segmentation, targeting, and positioning

• Drive competitive differentiation via partnerships (e.g., wellness, luxury, travel, flagship events)

• Define target state client experience vision, especially for high-value Priority Private clients

Business

• Own segment financial performance, including:

• AUM / NNM growth

• Investment & fee income

• Client acquisition and upgrade rates

• Lead development and commercialization of wealth value propositions, including:

• Investment campaigns (advisory, thematic solutions)

• Integrated bancassurance / lending propositions

• Drive high-value client engagement platforms:

• Flagship events (e.g., F1, global sporting, CIO forums)

• Wellness and lifestyle programmes

• Translate engagement into measurable outcomes:

• NTB acquisition

• Cross-sell / wallet share expansion

• Client retention & loyalty

• Ensure strong ROI discipline across campaigns, partnerships, and events

Key Responsibilities

Processes

• Design and implement end-to-end segment processes, including:

• Campaign planning → execution → performance tracking

• Event lifecycle management (concept → delivery → post-event conversion tracking)

• Develop and operationalize customer journey frameworks:

• Onboarding, early activation, deepening, retention

• Embed data-driven targeting and CRM activation into all segment initiatives

• Establish frontline execution frameworks, including:

• RM playbooks (client selection, talking points, campaign kits)

• Lead generation, tracking, and conversion processes

• Drive continuous improvement through performance analytics and feedback loops

People and Talent

• Work closely with Relationship Managers (RMs) and frontline teams to drive:

• Campaign adoption

• Client engagement quality

• Sales execution discipline

• Partner cross-functionally with:

• Product, Marketing, Digital, Analytics, and Operations teams

• Provide clear direction and enablement to frontline (sales kits, training, segment insights)

• Foster a client-centric culture, with strong focus on Priority / Priority Private experience

• Build internal capability in:

• Segment thinking

• Personalised client engagement

• Wealth proposition articulation

Risk Management

• Ensure all segment initiatives (campaigns, partnerships, events) adhere to:

• Regulatory requirements (e.g., MAS guidelines, suitability considerations)

• Internal risk frameworks

• Identify and manage key risks, including:

• Conduct risk (mis-selling, inappropriate targeting)

• Reputational risk (events, partnerships, client experience)

• Operational risk (execution failures, vendor issues)

• Incorporate controls into campaign design and execution, including:

• Targeting governance

• Approval checkpoints

• Post-activity reviews

Governance

• Ensure adherence to end-to-end governance standards, including:

• Marketing and campaign approvals

• Partnership/vendor onboarding processes

• Event governance protocols

• Maintain audit-ready documentation for segment initiatives and decisions

• Provide regular management reporting, including:

• Segment performance (AUM, revenue, engagement)

• Campaign ROI and effectiveness

• Key risks and mitigants

• Support senior management / EXCO forums with:

• Clear segment performance insights

• Strategic recommendations and decision papers

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Singapore WRB MT

• Singapore WRB Product teams, including Top Team members

• Country Wealth Client Engagement and Product teams

• Group Segment Proposition

• Country Brand & Marketing, Digital, Digital Marketing and Digital Sales teams

• Group and Country Data Analytics (RA) teams

• Digital Sales & Marketing working group

• Group Digital/Journey/Hive/Content teams

• Technology

• Operations

• Finance

• COO

• Legal & Compliance

Our Ideal Candidate

• Bachelor’s Degree/Diploma Or Equivalent.

• Proficient In Business Mandarin (Speaking, Reading, Writing) – Native Speaker Preferred to support Greater China market clients is necessary for the role.

• Strong experience in affluent/priority banking, wealth, Digital marketing or segment management with proven impact on AUM/NNM and revenue.

• Demonstrated ability to design and execute segment strategies and propositions for Priority and Priority Private.

• Track record in end-to-end campaign and event management, converting engagement into NTB, upgrades, cross-sell and retention.

• Skilled in customer journey design and CRM-based targeting, and in developing RM playbooks and sales kits.

• Effective cross-functional collaborator with Product, Marketing, Digital, Analytics and frontline teams to commercialise wealth propositions.

• Strong risk, regulatory and governance mindset, with experience in approvals, controls and audit-ready documentation.

• Excellent stakeholder management and communication skills, including senior management reporting and recommendations.

• Highly client-centric, focused on delivering differentiated experiences for Priority and Priority Private clients.

Role Specific Technical Competencies

• Business Mandarin (Read, write, speak) to support Greater China market is required

• Marketing

• Digital sales & marketing

• Segmentation

• MS office (Word, Powerpoint, Excel)

• Research

• Data analytics

• AI prompts

• Negotiation skills

• Presentation skills

• Collaboration skills

• Project management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Overview
We are seeking a proactive and detail-oriented Senior Engineer to support operations and maintenance activities for an enterprise Human Resource (HR) system supporting large-scale HR administration and management processes. The role involves ensuring system availability, compliance, incident management, change implementation, and coordination with multiple stakeholders and vendors.

The ideal candidate should have strong experience in IT operations support, system compliance, incident management, and enterprise application environments.

Key Responsibilities

Operations & Maintenance (O&S)

• Ensure smooth operations of existing HR systems and successful implementation of software and hardware upgrades.
• Coordinate and work closely with internal teams, contractors, service providers, and third parties to deliver project activities.
• Monitor systems to ensure adherence to applicable IT standards, policies, and directives.
• Perform IT compliance activities including:
o Log reviews
o Account and access rights reviews
o Compliance reporting
• Support and coordinate system audit activities.
• Maintain development, configuration, and technical documentation according to quality standards.
• Manage Vulnerability Assessment (VA) activities and coordinate remediation efforts.
• Provide regular project status reporting.
• Manage remediation, retirement, and disposal of obsolete system components.
• Support experimentation, research, testing, and evaluation initiatives.

Incident Management
• Manage and resolve system support issues and defects.
• Respond to incidents and problem reports within stipulated Service Level Agreements (SLAs).
• Lead investigations and coordinate with stakeholders for issue resolution, including cross-system incidents.
• Provide timely incident updates to management and stakeholders.
• Prepare consolidated incident summaries and reports.
• Perform defect trend analysis to identify and address recurring issues.
• Coordinate resources to ensure timely closure of incidents and service requests.

Change Request Management
• Propose continuous improvement initiatives to strengthen compliance, cybersecurity posture, and operational efficiency.
• Conduct requirements gathering sessions with end users.
• Manage implementation of system changes and enhancements.
• Plan and coordinate deployment activities, including setup, testing, data collection, issue escalation, and resolution.
• Work with system integrators to ensure successful integration of solution components.
• Oversee acceptance testing and verify solutions meet business and technical requirements.
• Support stakeholder communications and change management activities. • Prepare and obtain approvals for change implementation activities.

Contract & Vendor Coordination
• Track and manage contract milestones within project scope.
• Coordinate handover and takeover activities with outgoing and incoming vendors/contractors.
• Support planning and coordination of operations and support-related purchases.

Mandatory Requirements
• Minimum 3 years of working experience in Information Technology.
• Experience in enterprise application support and operations.
• Strong understanding of incident management and change management processes.
• Experience coordinating with multiple stakeholders, vendors, and support teams.
• Good analytical, troubleshooting, and communication skills.

Preferred / Advantageous Skills
• Experience in IT audit and compliance activities.
• Familiarity with IM8 or equivalent ICT/security policies.
• Knowledge or experience in SAP HCM ERP systems.
• Experience in vulnerability management and remediation activities.
• Experience supporting large-scale enterprise HR systems.

Dental Assisting

- Providing assistance in all forms of dental procedures to the dental surgeon(s) on duty

- Washing, sterilizing and storing of dental instruments and equipment

- Taking X-rays for patients assessment and treatment planning

- Maintaining the cleanliness and neatness of treatment rooms at all times

- Maintaining the cleanliness of dental instruments and equipment

- Checking and topping up of dental material stocks

- Adhoc duties as assigned by Doctors

About Us

Talad Thai Banana is a growing Thai retail and F&B brand bringing authentic Thai flavours and products to Singapore. As we expand our portfolio of concepts — including Talad Thai Banana, Thai Supermarket, and other food and beverage brands — we are looking for a creative and driven Marketing Executive to help us grow our presence and connect with our customers.

About the Role

You will support and execute marketing initiatives across our portfolio of Thai retail and F&B brands. This is a hands-on role ideal for someone who enjoys brand building, content creation, campaign execution, and working closely with operations to drive sales and customer engagement.

Key Responsibilities

1. Develop and execute marketing campaigns across digital and offline channels.
2. Manage and grow social media platforms — including Instagram, Facebook, TikTok, and Xiaohongshu — covering content planning, creation, and community engagement.
3. Coordinate promotional activities, product launches, seasonal campaigns, and store opening events.
4. Work closely with outlet operations teams to develop sales-driving initiatives and customer acquisition campaigns.
5. Liaise with external vendors, designers, influencers, media partners, and agencies.
6. Monitor marketing performance and prepare reports on campaign effectiveness and return on investment.
7. Conduct market research and competitor analysis to identify opportunities and emerging trends.
8. Support photography, videography, and content production for social media and marketing materials.
9. Assist in developing brand positioning and maintaining consistent branding across all touchpoints and channels.
10. Undertake any other duties or assignments as reasonably assigned from time to time.

Requirements

• Bachelor's Degree in Marketing, Communications, Business Administration, Mass Communications, or a related discipline.
• Relevant professional certifications in digital marketing will be an advantage.
• Minimum 2 years of relevant marketing experience, preferably within the F&B, hospitality, or lifestyle industry.
• Strong understanding of digital marketing, social media management, and content creation.
• Familiarity with social media platforms including Instagram, Facebook, TikTok, and Xiaohongshu.
• Excellent written and verbal communication skills in English.
• Ability to work independently while managing multiple projects and deadlines.
• Creative, proactive, and results-oriented mindset.
• Passion for Thai food, Thai products, and Thai culture is a plus.
• Ability to converse in Thai is an advantage but not mandatory.

We are seeking a Principal Commercial Contracts Manager to join our global Commercial Contracts team, where innovation knows no borders. This team supports Travel Solutions by partnering with Sales, Product, Finance, Tax and Legal teams to shape commercial agreements that help travel agency customers grow with Sabre. With an inclusive culture that embraces a flexible work environment, we foster a spirit of collaboration fueled by boldness, curiosity and commitment that empowers us all to win together.

As Principal Commercial Contracts Manager, you will support complex travel agency commercial agreements across the APAC region. You will act as a senior advisor to commercial teams, lead high-impact contract negotiations and help improve contracting processes at scale. This role requires strong judgment, regional business insight and the ability to turn complex commercial terms into clear contract outcomes.

Responsibilities

• Lead the drafting, negotiation and review of complex commercial agreements for travel agency customers across APAC.
• Partner with Sales, Legal, Finance, Tax, Operations and Product teams to structure contract terms that support business goals and manage risk.
• Serve as a senior point of contact for commercial teams, customer legal teams and internal counsel on contract matters.
• Advise on post-signature contract questions, escalation paths and regional contracting practices.
• Drive process improvements, template updates and automation initiatives that improve speed, consistency and commercial impact.

Preferred qualifications and education

• Bachelor’s degree or professional qualification in law.
• Minimum 8 years of experience in commercial contracts, legal operations, paralegal work or contract negotiation in a high-volume business environment.
• Strong experience supporting technology, travel technology, software, SaaS or travel agency commercial agreements.
• ·Proven ability to negotiate complex customer agreements and influence stakeholders across a matrixed global organization.
• Strong understanding of commercial terms, risk allocation, financial models and contract governance.
• Prior experience supporting Greater China market is preferred.
• Excellent written and spoken communication, analytical and problem-solving skills.

Benefits

Benefits are not one-size fits all which is why we go beyond the traditional medical and financial benefits to offer perks that promote total well-being. We offer a comprehensive package designed to help you shift into your best self:

• Competitive pay and performance-based bonuses
• Flexible work options
• Comprehensive healthcare coverage
• Generous PTO and holidays
• Strong retirement planning support
• Family-friendly benefits
• Professional development opportunities

Takashimaya

Any 4-5 days / week, as rostered by store

• Provide customer service
• Replenish stocks
• Other ad hoc duties assigned

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.