Total 7 Others job vacancies in Clark

This position is responsible for the smooth and efficient daily operation of the Spa, providing safe and optimum level of service to guests. The Spa Therapist mixes all treatment preparations as per instructed and ensure proper usage of products in treatments performed.   

Spa Operation 

• Maintain thorough knowledge of products for each treatment/therapy and to perform quality massage therapies and body treatments as prescribed in Standard Training Manual. 
• Maintain cleanliness and report deficiencies of any spa equipment with service function at all times. 
• Ensures therapist administration is completed at the end of each day (guest records, stock lists and updates of the logbook). 
• Monitors status of all equipment and notify the supervisor if there are any maintenance or repair needs. Promptly records equipment issues in the logbook i.e. fixtures missing, etc, and notify the maintenance personnel. 
• Ensures effective liaison between spa therapists and receptionists. 
• Restocks professional products in designated treatment room by completing the stock order sheet to ensure that the rooms are fully stocked at all times. 
• Ensure that equipment & facilities are in peak sanitary condition at all times. 
• Ensure that inventory of all spa amenities and toiletries are well stocked at all times. 
• Prepare products and treatment rooms according to specified guidelines and bookings.  
• To create the first positive impression to the guest by greeting them in warm welcoming manner by name addressed. 
• Direct guests to appointments and attend to their needs in every way possible. 
• To be able to answer all questions related to service and identify the benefit or advantage of treatments required to the guest and assists with upselling and retail items. 
• Assist guests with the use of facilities such as steam etc. 
• Maintain treatment rooms in a tidy manner. Check and clean all areas when needed. 
• Maintain accurate records as required by hotel and government regulations. 
• Understand and adhere to departmental standard operations procedures, emergency procedures and safety practices. 
• To assists or participate with demonstrations, events, new training and refreshing program as require. 
• Handle guests’ complaints and comments tactfully and efficiently. Report incidents or other irregularities to Spa & Sport Supervisor and or Manager. 
• Assists to deliver and collect linen inventory to and from Housekeeping on a scheduled basis and assist in the operations of the Spa and Sport Department as required. 
• To establish good relationship and rapport with guests and colleagues 
• To ensure cleanliness and hygiene in work areas. 

Lead RTA in this role get to:

Be the expert:

• Monitor queues in real-time to identify and call out any risks to meeting contractual KPIs like Service Level/ Abandonment % / Line Adherence / Handling Capacity/ SIR .
• Monitor service level performance at interval level against planned AHT, Aux & Shrinkage and correlate with non-adherence at Consultant level

Extend support:

• Make real-time call outs on performance and staffing level to floor supervisors for appropriate action on non-adhering consultants .
• Coordinate offline activities.
• Prepare EOD performance analysis reports

Strengthen relationships:

• Follow up and ensures callouts on non-adherence are corrected to make improvements in productivity performance to drive optimized service level and utilization delivery.
• Partner with Ops MOD and keeps them informed through callouts on consultant level deviations and KPIs 

The Night Auditor is responsible for overseeing the hotel's financial transactions and guest services during overnight hours. This role involves balancing daily revenue, verifying financial records, reconciling payments, and ensuring smooth night operations at the front desk. The Night Auditor plays a crucial role in maintaining accurate financial records and providing excellent customer service to late-night guests. 

Assistant Managers in this role get to:

• Build the company: Identify and recruit the best-fit personnel to help drive the team and company to higher levels.
• Set the path to success: Support recruiting and hiring efforts to ensure a positive and smooth experience for candidates and/or new hires.
• Strengthen relationships: Establish and maintain communication with team members; understand needs, resolve issues, and meet expectations.
• Drive Sutherland forward: Make recommendations to enhance processes and boost ease and efficiency.
• Keep Sutherland grounded: Support, create, and oversee proper documentation of processes and/or employees and ensure adherence to policies and guidelines.
• Take the lead: Provide strategic input on best sourcing channels and serve as a primary source of staffing and recruitment strategy advice, consultation, and education.

At Accor, our Revenue professionals are ambassadors of engaging service and authentically local experiences in places of unrivalled presence. As a Reservations Agent, you will be receiving reservations, booking changes and cancellations over various booking channels for the Swissôtel Clark and Widus Hotel. You are responsible for answering and responding effectively and efficiently to all enquiries on Hotel reservations in a knowledgeable, courteous and prompt manner. 

This position is responsible for Transporting employees safely and efficiently between designated locations, operating shuttle buses in compliance with company policies and transportation regulations. 

The Sous Chef position is responsible for the supervision of the work of a team of kitchen personnel, thereby maintaining high standards of food preparation and service in the kitchens.

The Sous Chef gives an operational support to the Cluster Director of Culinary and Executive Sous Chef in meeting all divisional targets and objectives with a view to maximize guest satisfaction as well as protecting all assets of SWISSOTEL Clark.