Total 4 Senior Executive technology development job vacancies in ULU TIRAM

Reporting to the Assistant Director, Strategic Planning and Organisational Excellence Division, the incumbent will support NIEC’s efforts in digitalizing workflows, improving operational efficiency and strengthening data-driven decision-making. This role sits at the intersection of process improvement, data analytics, and strategic planning, and will work closely with internal stakeholders to streamline performance reporting, generate insights, and support organisational initiatives. The incumbent will also be expected to support matters relating to NIEC Board of Directors, corporate governance and internal staff communication.

Job Responsibilities

Process Improvement

• Design and implement dashboards to streamline cross-divisional performance reporting processes.

• Ensure data accuracy, consistency, and usability across reporting systems.

Data Analytics

• Coordinate, organize and analyse institutional data to identify trends, gaps, and opportunities for improvement.

• Conduct environmental scans and basic market/sector analysis with supervision to inform decision-making.

• Translate data insights into clear, actionable recommendations for stakeholders.

Stakeholder Engagement

• Engage internal and external stakeholders to gather inputs and validate findings.

• Support efforts to build buy-in for new processes, tools, and strategic initiatives.

• Facilitate discussions and presentations to communicate insights and proposals.

Others

• Perform other related duties as assigned e.g. provide administrative support to Board Secretariat when necessary.

Job Requirements

• Bachelor’s Degree with at least 2-3 years of relevant working experience in strategy, analytics and operations.

• Strong analytical and problem-solving skills.

• Adept at working with data and familiar with data visualization tools (e.g. Power BI, Tableau).

• Proficient Microsoft Office and possesses intermediate to advanced excel skills.

• Meticulous, with strong attention to detail and ability to follow through with multiple iterations of work.

• Strong stakeholder engagement skills, with the ability to align diverse stakeholders on strategic matters.

• Experience in process improvement or digitalization projects and knowledge of local education/early childhood sector will be an advantage,

Perks & Benefits:

• Flexible Hybrid Work Arrangement

• Learning & Professional Development

• Comprehensive Benefits Package such as attractive leaves schemes, flexible benefits, dental coverage etc.

Note: All new hires will be offered a two-year contract in the first instance. Contract renewal and emplacement on permanent appointment will be subject to continuous good performance.

We regret that only shortlisted candidates will be notified.

Job Responsibilities

Administrative Processes & Work

Manage administrative processes and work to meet the team’s objectives and needs, which includes the following work:

• To create & update blueprint courses in the Learning Management System (LMS).

• To check, do formatting, organise and track version records of course materials and/or guidelines and SOPs.

• To liaise with relevant stakeholders in reviewing, establishing and complying to established processes.

• To support the review and writing/ updating of guidelines, processes and SOPs related to systems and administration.

• To digitalise administrative works and processes (where appropriate).

• To communicate information and updates to stakeholders and attend to queries related to processes and systems.

• To prepare documents and liaise with vendors for procurements of products and services that support curriculum development and other division’s events/ initiatives.

• To complete templates to report on areas of responsibility (e.g. audit report, quality report, etc).

• To support the implementation of NIEC copyright management.

• To communicate and liaise with relevant internal and external stakeholders on matters related to field practice (FP) placement (e.g. deployment, payment processing, FP guidelines & requirements, FP placement & deferment, etc).

• To maintain a systematic record of data for FP placement.

• To perform FP placement for students in compliance with NIEC’s SOP

Management of NIEC Courses in other systems

Manage NIEC courses in other systems that are relevant to C&P’s work (e.g. SMS (Vitae) and SSG’s TPGateway). The work involves:

• To participate in briefing/ training and enhancement/ testing of other systems initiated by the system owner.

• To prepare and complete the documents to update NIEC courses in the systems.

Specific to SMS (Vitae)

• To set up and update the courses in SMS (Vitae).

• To liaise with relevant internal stakeholders to resolve issues and ensure smooth operations across Divisions.

Specific to SSG’s TPGateway (TPG)

Updating NIEC courses in the systems

• To liaise with relevant stakeholders to gather inputs and complete documents to apply/ renew/ update courses in systems.

• To prepare and submit course applications, renewals and edits.

• To communicate updates on NIEC courses in other systems to relevant stakeholders (e.g. approval of courses).

Systems for NIEC Courses

Set up and maintain courses in systems managed by C&P (Learning Management System/ Field Practice Matching System/ Plagiarism Checker Tool / Video Management System/ C&P Sharepoint) which will include the following from time to time:

• To manage settings, data, courses, materials/ resources andvaccess accounts in systems.

• To work with relevant divisions to review the use of systems and prepare renewal and procurement documents of systems.

• To work with vendors on setting up, maintenance and enhancement of systems.

• To communicate and reporting updates on systems to relevant stakeholders.

Other Tasks (as assigned by Reporting Officer/ Dean) according to divisional and organizational needs on an ad -hoc basis

Job Requirements

• Bachelor's Degree in any discipline with at least 2 years of work experience in Administration (preferably in the Education & Training Environment) or

• Diploma in any discipline with at least 8 years of working experience in Administration (preferably in the Education & Training Environment)

• Has experience in managing the Learning Management System (LMS) and setting up of Student Management System (SMS) (advantageous)

• Proficient in Microsoft Office applications (especially Microsoft Excel)

• Meticulous, organised & analytical

• Ability to manage processes & project timelines

• Customer service-oriented

• Possess good communication & interpersonal skills, including ability to communicate effectively in English, both written and spoken. Proficiency in an additional language is required for translation-related work. (advantageous)

• A good team player with a positive attitude, strong initiative, and problem-solving skills

Perks & Benefits:

• Flexible Hybrid Work Arrangement

• Learning & Professional Development

• Comprehensive Benefits Package such as attractive leaves schemes, flexible benefits, dental coverage etc.

Note: All new hires will be offered a two-year contract in the first instance. Contract renewal and emplacement on permanent appointment will be subject to continuous good performance.

We regret that only shortlisted candidates will be notified.

Job Responsibilities

Administrative Support

• Maintain and update databases, including operator and event participant records. 

• Support monthly updates of preschool jobs and webpages as required. 

• Manage operational and administrative tasks for workshops, learning journeys and other internal and external outreach events, supporting with registrations and issuing of certificates to participants. 

• Take meeting minutes accurately and circulate them promptly to relevant stakeholders.  

To ensure smooth operations, accurate record-keeping, and timely execution of events and stakeholder engagements 

Branding & Communication:  

• Assist the team in delivering NIEC’s key messages across various platforms and activities.

• Support the safeguarding of NIEC’s corporate brand identity by ensuring correct adaptation and usage of corporate identity materials. 

• Develop basic creatives and content (e.g. articles, short-form videos and more) for NIEC website and social media channels, in collaboration with internal and external stakeholders.  

• Provide content and coordination support for simple video and vodcast productions, including preparation of materials, basic filming or post-production support where required. 

• Ensure regular web updates to keep content accurate, relevant, and aligned with NIEC’s branding and communication objectives. 

To support NIEC’s branding and communications efforts and deliver key messages. 

Support Course Enrolment Target: 

• Create, update and maintain content across digital platforms (eg: website, EDMs, social media) to increase awareness and interest in course enrolment. 

• Support the evaluation of marketing initiatives and compile basic data for ROI analysis.  

To increase awareness of NIEC and support course enrolment target.

Media: 

• Monitor media coverage related to the sector and NIEC and compile regular updates and summary reports for the team. 

• Assist in communicating relevant media coverage to internal stakeholders.  

 To be attuned to media coverage related to NIEC and the sector and support the creation and maintenance of a favourable public image of NIEC.

Event and Online Webinar Support: 

• Supporting and coordinating events and engagements with operators and partners. 

• Assist with pre- and post-course or event coordination with stakeholders, including managing registrations, follow-up emails, billings and evaluations. 

• Support NIEC internal and external outreach events such as Naptime Webinars, engagements with operators and partners, recruitment and outreach events, including registration, publicity, administrative tasks and on-site deployment.  

• Provide on-site support and deployment at school booths, career fairs and workshops. 

 To support the smooth running of events.

Job Requirements

• Diploma in any discipline, preferably in Mass Communication, Digital Marketing or Marketing Communications or related fields.

• Possess relevant experience supporting digital marketing activities, such as assisting with social media asset creation and updates, website management, and event support and coordination.

• Proficient in Microsoft Word, Excel and PowerPoint. 

• Familiarity with design and content creation tools (eg: Canva) is advantageous.

• Familiarity with social media platforms (eg: Linkedin, Facebook, Instagram, Tik Tok, Telegram, WeChat, Xiaohongshu).

• Possess design and video production skills, along with familiarity with tools like Premiere Pro/ CapCut will be an advantage.

• Good written and verbal communications skills in English.

• Strong organisational and time management skills.

• Attention to detail and ability to manage multiple tasks.

• Proactive, adaptable, and willing to learn

• Collaborative team player with good interpersonal skills

• Creative mindset with a positive and resourceful approach

• Proficiency in an additional language is an advantage as there is translation work.

Perks & Benefits:

• Flexible Hybrid Work Arrangement

• Comprehensive Benefits Package

We regret that only shortlisted candidates will be notified.

Job Responsibilities

Meetings, Projects & Events Administration

• Coordinate with the Faculty Leadership Development (FLD) team to plan and schedule meetings, projects and events.

• Have good understanding of campus calendars to coordinate meetings, projects and events effectively.

• Prepare AORs, project documentation and necessary paperwork to support processes and approvals.

• Ensure end-to-end administrative processes including attendance, invitations and documentation, to support the full lifecycle of meetings, projects and events.

Stakeholder Communication & Coordination

• Build and maintain effective working relationships with full-time and adjunct faculty within NIEC.

• Coordinate meetings, prepare agendas, and follow up on action items.

• Engage proactively with internal and external stakeholders to maintain clear, timely and consistent communication.

Content Development & Communications

• Prepare professional written materials, including emails, reports, meeting minutes, SOPs and publicity content.

• Support the development of communication materials using appropriate design and digital tools.

Data & Resource Management

• Maintain and update faculty repositories, information sites and data systems.

• Support basic data analysis and reporting where required.

• Willingness to adopt new technologies and innovative approaches to create, curate and enhance learning and research resources.

Job Requirements

• Diploma or Degree in Early Childhood, Communications, Business Administration, or a related field.

• Relevant experience in project administration and stakeholder coordination will be advantageous.

• Ability to organise, manage, and analyse data effectively.

• Familiarity with the early childhood education sector is beneficial but not required.

• Strong organisational, analytical, and problem-solving skills.

• Good written and verbal communication skills.

• Proficiency in digital tools such as Microsoft Office (Word, Excel, PowerPoint), Outlook, and virtual collaboration platforms (e.g. Zoom, MS Teams).

• Familiarity with design and data tools (e.g. Canva, Power BI) is an advantage.

• Strong interpersonal and stakeholder management skills.

• Ability to work both independently and collaboratively in a team environment.

• Good time management and ability to manage multiple priorities.

• Adaptable, proactive, and willing to learn.

• Detail-oriented with a structured approach to work.

Perks & Benefits:

• Flexible Hybrid Work Arrangement

• Learning & Professional Development

• Comprehensive Benefits Package such as attractive leaves schemes, flexible benefits, dental coverage etc.

Note: All new hires will be offered a two-year contract in the first instance. Contract renewal and emplacement on permanent appointment will be subject to continuous good performance.

We regret that only shortlisted candidates will be notified.