Total 5,352 procurement manager job vacancies

As the Senior Channel Sales / Business Development Manager (CCTV), you will be responsible for driving the sales of VIGI CCTV product range through the company's channel partners islandwide of Singapore and drive growth and expand our market presence in the CCTV sector.

Job Descriptions:

• Develop, execute and implement strategic business development plans and campaign to achieve sales targets and expand our customer base in the VIGI CCTV market.
• Cultivate, manage and maintain new and existing relationships with clients and key channel partners to drive sales of VIGI CCTV products and ensure high levels of customer satisfaction and retention.
• Develop and implement sales strategies and campaigns to achieve revenue and growth targets
• Identify new channel opportunities through market research, networking and secure new partnerships to expand the distribution network
• Monitor market trends and competitor activities to identify new product and service opportunities
• Collaborate cross-functionally with marketing, product, and technical teams to support the go-to-market strategy
• Analyse sales data and provide insightful reporting to the business
• Collaborate with the marketing team to create targeted campaigns that promote our CCTV solutions
• Conduct presentations and product demonstrations to prospective clients, showcasing the benefits and features of our offerings
• Attend industry events, trade shows, and conferences to represent the company and network with potential clients.

Job Requirements:

• Min. 2 years of experience in channel sales or business development, preferably in the CCTV or security technology industry
• Proven track record of building and maintaining successful channel partnerships, business development, exceptional communication skills
• Deep technical understanding of CCTV systems, security technology, systems and solutions
• Excellent communication, presentation and negotiation skills
• Ability to work independently and as part of a team to achieve sales targets
• Good analytical and problem-solving skills
• Ability to communicate Mandarin effectively as the incumbent requires to liaise with Chinese-speaking stakeholders/counterparts for work or project related matters

Job Description & Requirements:

Test Program Manager will work closely with the respective stakeholders across the organisation to drive testing Projects which is aligned to organisation's transformation strategy.

Reporting to the Digital Domain Lead, the candidate will ensure the overall successful delivery of all testing services for Cross Border Payments + NPS Enhancements and upgrade Project, change requests and production fixes under Digital domain suite of applications.

The candidate is also expected to manage and ensure the successful delivery of testing services provided by organisation's appointed test service providers, and in accordance with the organization’s standards and processes.

·        Overall accountable and responsible for delivery of testing services one or more applications and/or projects of Digital domain applications.

·        Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing.

·        Works with the testing service providers and other client stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.

·        Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.

·        Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan.

·        Engages with various client stakeholders(including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.

·        Act as the first point of escalation for any issues raised by client stakeholders, testing service providers.

·        Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.

·        Drive and collaborate with all client stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.

·        Participate and contribute in forums, as required, to drive testing transformation and innovation.

·        Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.

·        Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.

Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team.

Requirements:
·        Bachelor’s Degree or Master’s degree in computer engineering or related field.

·        Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organization's preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing.

·        Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers.

·        Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.

·        A proven, successful track record of managing shared IT service development and/ or IT Testing Services.

·        Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.

·        Strong attention to details, excellent analytical and problem-solving skills.

·        Experience in managing multiple external testing service providers.

·        Experience in managing multi-cultural, diverse, direct and virtual teams.

·        Must display a high level of professional judgment, commitment, integrity, and teamwork.

·        Excellent client facing, internal communications, written and verbal communication skills.

·       Testing or quality certifications, PMP certifications, ISTBQ and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

• Should have a minimum of 5 years of experience in managing projects in Banking and Finance domain.
• Strong domain knowledge in Digital Domain. Experience in managing testing one or more areas of these domains will be an advantage.
• Experience in various testing tool suites like Tosca, Selenium, Appium, JIRA, Query Surge, LoadRunner/Performance Centre.

Interested candidates, who wish to apply for the above position, please send in your resume ajay.sharma@persolapac.com 

We regret to inform that only shortlisted candidates will be contacted

PERSOL Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R24123179 (Ajay Sharma)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes setout in the Privacy Policy available at https://www.persolsingapore.com/policies.You acknowledge that you have read, understood, and agree with the Privacy Policy.

1) Oversee the full operation of the project sites of our tunnel projects.

2) Control & monitor the day to day operations

3) Cost control

4) Safety issues of the sites

5) Discuss & nego technical issues with the clients

6) Planning of materials, manpower deployment & equipments usages

7) Engineering and technical drawings interpretation

• Manage existing corporate accounts in Singapore and other countries.

• Continuously obtain and analyze semiconductor market intelligence to identify new business opportunities.

• Obtain and define customer requirements and execute all account management activities

• Work closely with factory, operations and logistics department to ensure customer scheduled date is achieved.

• Negotiate with customers on price, lead time and other business deals.

• Resolve technical service issues between factory and customers promptly and efficiently;

• Support teams’ pre-sales and post-sale activities.

• Proactive on Singapore Customs related matters, including bulk permit renewal, and attending strategic goods export control seminars.

Requirements

• Minimum of 3 to 5 years technical or direct sales experience, preferably within the Semiconductor Industry.

• Experience with sales to semiconductor manufacturers.

• A Bachelor in Engineering or related discipline is preferred

• Excellent Communication and Negotiation skills

Responsibilities

• In charge of managing daily production, capacity planning and machine optimization.
• In charge of leading and motivating the production team to meet schedules for the various operations supporting customer requirements.
• Responsible for maintaining a safe, organized and clean work environment by setting and driving 6S standard.
• Responsible for respective consumable spending, delivery metrics, capacity planning, risk assessment, Total Productive Maintenance (TPM), and Overall Equipment Efficiency (OEE).
• Involve in supporting and participating in Lean/Kaizen initiatives.
• Conduct routine cell and tool box meetings with effectively.
• Responsible for maintaining a motivated and disciplined workforce and promote a positive working environment to improve employee morale.
• Coordinate with cross functional teams in resolution of any issue that may impact production/quality.
• Responsible in identifying opportunities for production efficiency improvement and reduction in waste.
• Taking charge of managing proper and accurate updating of ERP system (Syteline).
• Perform related duties as assigned.

Requirements

• Min Diploma in Engineering or relevant
• Min 7 years of production or operations experience in a manufacturing environment with 3 years of experience in a supervisory
• Experience in CNC machining and metal fabrication processes.

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Daughters Of Tomorrow Limited

Registered as a charity under the Charities Act of Singapore, Daughters Of Tomorrow (DOT) complements and supports existing training and workforce-related agencies by connecting volunteers and community resources to enable each woman on an individual level. By deep- diving into the practical day-to-day constraints of these women, we offer empathetic support and individual coaching to help each woman reach regular and sustained employment. Our clients are women aged 18 to 63 from low-income families, mostly living in government-subsidized rental flats, and facing multiple stressors in their families. Through sustained employment and a supportive ecosystem, women in our employment bridging program gain confidence in themselves, skills and a social support network that helps them achieve independence and enable social mobility for their families.

About the Role

We are looking for a partnerships-driven and strategic team player who believes in the power of women’s economic empowerment and is excited to help grow a community of donors, partners, and advocates around DOT’s mission.

This is a role that goes beyond conventional fundraising and transactions. At DOT, fundraising is deeply relational. It is about building trust, cultivating community, and helping donors and partners understand the very real human stories behind the work we do. Working closely with the CEO and Head of Advancement, you will help connect people to purpose, and partnerships to impact.

Responsibilities

Fundraising & Partnerships Development

·      Actively support the development and execution of fundraising strategies to grow sustainable income streams across but not limited to foundations, corporate donors, grant-makers, individual donors, legacy giving, digital fundraising campaigns, and community and peer-to-peer fundraising;

·      Identify and pursue new donor and partnership opportunities aligned with DOT’s mission and values, maintaining a healthy pipeline for sustained funding growth;

·      Support annual budgeting, forecasting and reporting, highlighting new or changing operational needs that require manpower, budgetary and strategic provisions to the Head of Advancement;

·      Track fundraising performance, prepare reports, and analyse donation and supporter insights to improve engagement strategies and for Board and Management reporting; and

·      Jointly manage fundraising budget in accordance with charity regulations

Donor & Partner Stewardship

·      Develop thoughtful donor and partner engagement journeys that strengthen retention and long-term support, including the conversion of volunteers into donors and advocates for DOT;

·      Ensure donors and supporters feel connected to DOT’s mission through authentic storytelling and impact communications;

·      Maintain accurate donor records and support CRM management and reporting, ensuring due compliance with the requirements of PDPA;

·      Manage fundraising campaigns and events with the view to build long-term partnerships with individuals and corporates;

·      Maintain proper records and conduct due diligence checks including setting up agreements with corporate and individual fundraisers as part of regulatory compliance; and

·      Proactive donor/funder relationship management including the provision of accurate and timely impact/grant reporting, engagement of funders in CSR activities, donor appreciation etc.

Advocacy & Communications

·       Understand, influence and synergize fundraising and communications plans;

·      Work closely with Communications to develop new ideas and effective strategies to improve lead generation for fundraising and provide support for advocacy topics;

·      Support Communications by providing contents for social media engagement, collaterals including Annual Reports and any communications activities, keeping engagement strong with our supporters and stakeholders;

·      Work closely with Programs & Operations and Communications to develop effective pitches for advocacy and fundraising, including the preparation of partnership proposals, pitch decks, impact reports, grant applications and any other stewardship materials as required; and

·      Represent DOT professionally at meetings, events, and networking opportunities

Campaigns and Events Management

·      Strengthen supporter relationships by planning appreciation gestures including corporate mixers, appreciation luncheons, etc.;

·      Conceptualize, plan and execute fundraising events including International Women’s Day, Mother’s Day Carnival, DOT Gala, DOT Golf Fundraiser or any other fundraiser that may be required or as directed, liaising with vendors and ensuring events are executed within approved budgets and in compliance with charity regulations; and

·      Support DOT events including poverty sensitization workshops to connect supporters to purpose and impact

Governance & Operations

·      Ensure fundraising practices and funds usage comply with statutory regulations, governance requirements, and donor confidentiality standards;

·      Work closely with Finance to ensure quotations, invoicing and tax- deductible receipts are done in accordance to governance and compliance requirements;

·      Establish good working relationships and collaborative arrangements across different teams internally and relevant external stakeholders to help achieve the goals of the organization;

·      Support the Head of Advancement in planning and organizing the Strategic Partnerships Development Committee meetings and preparing the relevant reports and minutes of the meetings;

·      Drive development and improvement of processes related to fundraising and impact reporting so that efficiency and productivity gains can be attained;

·      Manage the Charity’s accounts in the various fundraising platforms including downloading reports for Finance and donation management purposes, keeping campaigns updated and identifying new ways and campaigns to maximize community and peer-to-peer fundraising; and

·      Apply for various grants including Tote Board grants, and managing grant reporting and compliance

Direct Supervisor

·      Head of Advancement

Who we’re looking for

·      Someone who is warm, collaborative, thoughtful, organized, and comfortable balancing strategy with hands-on execution, including organizing events, data entry, direct liaison and follow ups

·      Equally at ease presenting to corporate partners, stewarding individual donors, planning campaigns, and working closely with program teams to bring impact stories to life

·      Proactive, resourceful, and comfortable navigating ambiguity in a growing organization

·      Passion to work in social service sector

·      Proficient in Microsoft Office, CRM systems, Canva and Google Suite

·      Knowledge in Singapore’s Charities Act and relevant regulations preferred

·      5–8 years of relevant experience in fundraising, partnerships, business development, marketing, or relationship management preferred

GYUKATSU KYOTO KATSUGYU IS EXPANDING!

Join Japan's No.1 Beef Katsu family today!

SUMMARY AND BENEFITS

• Work location: Raffles City Shopping Centre/One Holland Village/ Parkway Parade
• Work Schedule: 5 workdays, 44 hours per week
• Sign-on bonus (Terms and conditions apply)
• Staff incentive program
• On-the-job Training provided

ROLE & RESPONSIBILITIES

• Oversee daily restaurant operations, ensuring excellent guest service and smooth team performance.
• Manage financial, administrative, and payroll tasks in compliance with company policies.
• Enforce hygiene, safety, and operational standards throughout the restaurant.
• Train, mentor, and support staff development, including onboarding of new employees.
• Analyze sales metrics, manage systems (POS), and implement improvements to drive growth.

REQUIREMENTS

• At least 3 years of relevant experience in the F&B industry
• Minimum Diploma or Degree in Hospitality Management / Professional Certificate / Nitec
• Able to start work immediately or within a short notice period would be preferred
• Possess Food safety and hygiene certificate
• Able to work on weekends and public holidays

Please click on the APPLY button or send your resume directly to recruit@hedonismhospitality.co with your availability date and expected salary.

**We regret to inform you that only shortlisted candidates will be notified. **

Responsibilities

• Oversees the end-to-end service, maintenance, and installation of physical security systems
• Managing a team of service engineers, driving project delivery, and serving as the primary client liaison for technical operations and customer satisfaction.
• Supervise a group of service engineers.
• Set performance targets, manage resource allocation, and support career development.
• Oversee security equipment installation, testing, commissioning, and system programming per required standards.
• Prepare service scopes and develop project plans.
• Act as the primary contact for client representatives on all service and maintenance matters.
• Manage customer expectations, escalations, and satisfaction.
• Identify opportunities to improve technical capabilities and operational procedures, ensuring all work complies with workplace safety standards.

Requirement

• Min Diploma in Electrical/Mechanical Engineering, Computer Science, or equivalent.
• Min 6 years of demonstrable success in a technical leadership role, ideally within the Security and CCTV sector.
• Hands-on experience in security system configuration, application programming, and integration with third-party systems is an advantage.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Key Responsibilities

• Oversee assigned projects to ensure completion on schedule and within budget.

• Develop and monitor project schedules, including critical path planning.

• Coordinate with subcontractors, consultants, and clients to resolve technical and site issues.

• Supervise construction works and ensure quality standards are met.

• Track project progress and prepare reports for management and stakeholders.

• Attend and present updates during project meetings.

• Organize and chair site coordination meetings with subcontractors, nominated subcontractors (NSCs), and suppliers.

• Perform other project-related duties assigned by management.

Requirements

• Degree in Civil Engineering.

• At least 6 years of experience in civil, structural, and architectural works.

• Experience managing landed house projects is preferred.

• Ability to provide a summary list of projects previously managed.

• Proficiency in:

  • Microsoft Excel

  • Microsoft Word

  • Microsoft PowerPoint

• Knowledge of: (Advantageous)

  • AutoCAD

  • Microsoft Project

Job description

Overview:

The Marketing and Admissions Manager is responsible for recruitment and analyzing the applications of prospective students based on the school’s admission standards. He/she is also expected to answer enquires parents have regarding admissions and thus must have excelling communication skills and professionalism. He/she leads the marketing for the school collaborating with partners to promote the school through digital marketing, promotional materials and events, social media and the school website.

Key Areas of Responsibility:

• Organise and conduct school tours for prospective parents, ensuring the maintenance of high quality customer experience at all times;
• Effectively participate in initiatives to drive student recruitment and enrolment opportunities (including after-hours on evenings and weekends);
• Recruitment and analysing of prospective student applications;
• Filtering and categorisation of applications;
• Able to have a clear understanding of the school’s policies and standards in regards to admission, and follow accordingly;
• Point of contact for prospective families from enquiry to enrolment of new students;
• Record and report accurate information on the entry process of students
• Liaise and build positive relationships with various stakeholders and prospective parents of the school
• Initiative to regularly follow-up on prospective parents via email, telephone, social media and in person;
• Cascade relevant information in a timely manner to colleagues;
• Support key school orientation and recruitment events;
• Ad-hoc responsibilities as prescribed by Management
• Produce an annual marketing plan
• Collaborate with marketing partners to promote the school and coordinate the preparation of related articles and materials.
• Collaborate with digital marketing partners.
• Coordinate social media presence for the school.
• Collaborate with the Principal and Deputy Principal to produce marketing materials and collaterals.
• Ensure the school website is up to date and provides a dynamic experience for visitors.

Requirements:

• Degree with at least 8-10 years of relevant working experiences
• Experience within a customer-centric, transaction-based administration process an advantage.
• Familiar with private education and have some understanding of the local community in Singapore.
• Strong initiative to follow-up on prospective parents.
• Affinity with and interest in Education.
• Warm and friendly nature, unflappable under pressure.
• Attention to detail.
• Excellent communication and organisational skills
• Good team player.
• Computer literacy and Social Media Savvy.
• Excellent written and oral English communication skills
• Ability to understand and converse in other languages will be advantageous.

Website: https://www.invictus.edu.sg/

Job summary

Seeking a dynamic team player to lead student enrolment, admissions, and drive school marketing.

Key selling points

• Career Progression
• Diverse and Inclusive Work Environment
• Medical Insurance coverage & Dental benefits

AWS Security Incident Response is looking for a Security Manager who combines deep technical expertise in security operations with the leadership judgment to drive a team through a fundamental transformation — from human-driven investigation to AI-native security operations. You will own operational excellence for a global team of security engineers and data scientists, engage directly with customer security executives during high-severity incidents, and drive the response-to-automation flywheel that makes the service smarter with every investigation.

The AWS Security Incident Response team provides 24/7 security response through a follow-the-sun operating model. The service combines automated triage workflows, AI-powered investigation agents, and human security analysts to respond to threats across customer AWS environments at massive scale. Our AI systems autonomously resolve the majority of routine investigations within minutes, allowing engineers to focus on complex threat analysis, proactive hunting, and customer engagement. We treat every investigation as a confirmed security incident until the data proves otherwise.

Based in Singapore, this role also contributes part-time capacity to a strategic AWS engagement in the region that brings together cybersecurity, data engineering, and AI/ML to support large-scale threat detection and response capabilities.

Internal job description

Basic qualifications

• 5+ years of managing and developing teams experience
• 5+ years of progressive work within a software security team or related operating environment experience
• Bachelor's degree in Computer Science, Information Security, or a related field
• Knowledge of security of web services, video content protection technologies, cryptography, network security protocols and operating system security
• Experience in managing and developing teams
• Experience in progressive work within a software security team or related operating environment
• Experience applying threat modeling or other risk identification techniques or equivalent

Preferred qualifications

• information security professional certification (SANS GIAC, CISSP etc.)
• Master's degree in Computer Science or a related field
• Knowledge of information security technologies such as security design review, threat modeling, risk analysis, and software testing techniques
• Experience managing remote team members

Job Description:

• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Responsible for measuring quantities and taking off
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• All other contracts management related job

Job Requirements:

• Degree / Diploma in Building or its equivalent
• Min 5 years and above experience as deputy contracts in main-con companies
• Proven ability in contract negotiation, contract administration & variation orders
• Able to work independently, be meticulous, analytical with excellent problem-solving skills, proactive, a good team player & able to meet tight deadlines

Job Highlight:

• Hospital, Public setting
• Monday - Friday, 830AM - 6PM
• AWS & VB up to 4 months
• West/Central Region

Key Responsibilities

• Ability to interpret contracts, enforce terms, monitor KPIs, and ensure vendor compliance with policies and standards.
• Preferably with experience in healthcare, hospitality, or horticulture environments, with understanding of operational and compliance requirements in these settings.
• Experience managing daily operations, resolving issues with vendors, and ensuring smooth service delivery in a fast-paced environment.
• Strong capability in validating reports, auditing KPIs, tracking performance data, and ensuring accuracy in documentation and compliance checks.
• Strong communication and collaboration skills with stakeholders and vendors, coupled with leadership ability, initiative, and interest in supporting operations through innovative and sustainable practices.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to martin@mci.com.sg

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

Toh Cheng Jie (Martin)

Registration Number: R23117397

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Position: Artist & Talent Manager
Manager: Head of Talent

DESCRIPTION

As an Artist & Talent Manager at WILD Group, you will oversee a portfolio of artists and/or talents, driving their professional growth and maximizing their brand opportunities. Your role is primarily focused on talent development, brand partnerships, and client liaison. You will play a key role in fostering relationships with talent, identifying new business opportunities, and ensuring successful execution of branded campaigns.

This position requires a strong blend of strategic thinking, negotiation skills, and industry expertise to enhance talent success while aligning with WILD Group’s business objectives. The duties and responsibilities listed below are not exhaustive and are subject to change. Your manager may assign additional tasks as necessary.

KEY RESPONSIBILITIES

• Act as the primary point of contact for assigned talent, managing their professional growth, opportunities, and industry relationships.
• Maintain a minimum number of active talents/artists under management, as set by the company. If this number falls below the threshold, it will be your responsibility to proactively identify, source, and onboard new talent.
• Negotiate favorable terms for collaborations, partnerships, endorsements, and other professional engagements on behalf of talent.
• Oversee the execution of branded campaigns, ensuring alignment with client objectives while maintaining the talent's creative integrity.
• Support talent in optimizing their content strategy, social media presence, and audience engagement.
• Develop long-term strategies to maximize talent potential across digital, live, and media platforms.
• Manage talent calendars, ensuring seamless coordination of shoots, events, and other professional commitments.
• Build and maintain strong relationships with industry stakeholders, including brands, agencies, PR firms, and production teams.
• Communicate with media, PR, and commercial contacts to manage inquiries on behalf of talent efficiently.
• Stay updated on industry trends, emerging platforms, and the evolving creator economy to leverage new opportunities.
• Address challenges or disagreements professionally, ensuring win-win solutions for all parties involved.

IDEAL CANDIDATE

• Education & Experience: Bachelor’s degree in Marketing, Public Relations, or a related field, with proven experience in artist/talent management or an agency environment.
• Industry Knowledge: Strong understanding of the influencer and entertainment industry, including social media trends and brand partnerships.
• Negotiation & Sales Skills: Hands-on experience with contract negotiation and brand deal structuring.
• Communication & Relationship Building: Excellent verbal and written communication skills, with the ability to foster strong relationships with talent and industry stakeholders.
• Multitasking & Time Management: Ability to manage multiple projects simultaneously and work effectively under tight deadlines.
• Tech & Marketing Proficiency: Knowledge of SEO, social media best practices, and CRM software (preferred).
• Language Skills: Proficiency in English is required; Mandarin is a plus.
• Adaptability & Initiative: Fast learner, self-motivated, and results-driven with a passion for talent growth and the entertainment industry.

If you are passionate about the media industry and have the skills to drive talent success, we’d love to hear from you!

This role is a senior group-level hospitality leadership position responsible for the overall success of all restaurants, bars, and hospitality businesses within PleasureCraft Group. The General Manager reports directly to the Founder & Managing Director and oversees outlet leaders across the group.

Core Mission

The General Manager must ensure every business delivers:

1. Excellent guest satisfaction
2. Sustainable revenue growth
3. Strong profitability and financial discipline

Main Responsibilities

1. Multi-Outlet Operations

• Oversee daily operations of all restaurants, bars, and hospitality concepts.
• Maintain service, cleanliness, safety, compliance, and operating standards.
• Conduct regular site visits and management reviews.
• Resolve operational issues and ensure SOPs are followed.
• Coordinate departments including operations, kitchen, bar, finance, HR, and marketing.

2. Financial Performance

• Own revenue, profit, and EBITDA targets.
• Review P&L statements and budgets.
• Monitor food cost, beverage cost, payroll, and operating expenses.
• Improve profitability through pricing, menu engineering, labour planning, and cost control.
• Work with finance on forecasts and capital expenditure planning.

3. Sales & Revenue Growth

• Set outlet revenue targets.
• Develop strategies for events, private dining, corporate bookings, partnerships, and promotions.
• Analyze sales trends and underperforming periods.
• Improve guest retention and repeat visitation.

4. Guest Experience

• Ensure each concept delivers its intended guest experience.
• Monitor reviews, complaints, and customer feedback.
• Lead service recovery and complaint resolution.
• Implement systems to recognize and retain repeat guests.

5. Leadership & Team Development

• Directly manage outlet GMs and Restaurant Managers.
• Conduct performance reviews and coaching.
• Develop leadership capabilities and succession plans.
• Hold managers accountable for results.

6. Training & Service Standards

• Establish onboarding and training programs.
• Ensure staff have strong service, menu, POS, and guest-recovery knowledge.
• Maintain standards in grooming, professionalism, and customer service.

7. HR & Recruitment

• Support hiring, retention, workforce planning, and performance management.
• Monitor turnover and employee engagement.
• Work closely with HR on disciplinary and development matters.

8. New Restaurant Openings

• Lead pre-opening planning and execution.
• Coordinate with designers, contractors, suppliers, chefs, and consultants.
• Oversee recruitment, training, procurement, licensing, and launch readiness.

9. Systems & Technology

Responsible for selecting and managing:

• POS systems
• Reservation systems
• Inventory systems
• Procurement systems
• CRM platforms
• Payment gateways
• Workforce management software
• Reporting tools

10. Procurement & Supplier Management

• Negotiate supplier agreements.
• Control purchasing processes.
• Improve group buying power while maintaining quality.

11. Menu & Culinary Collaboration

• Work with chefs on menu design, pricing, profitability, and execution.
• Review menu performance and guest appeal.
• Support menu launches and staff training.

12. Design, Events & Marketing

• Review restaurant layouts and operating equipment.
• Oversee events and collaborations.
• Ensure marketing campaigns are operationally achievable and commercially effective.

13. Reporting

• Provide weekly and monthly performance reports.
• Present risks, opportunities, corrective actions, and recommendations to ownership.

Key Performance Indicators (KPIs)

Success will be measured by:

• Revenue growth
• Profitability and EBITDA
• Food & beverage cost control
• Labour productivity
• Guest satisfaction scores
• Repeat customer rates
• Employee retention
• Training completion
• New outlet performance
• Compliance with operating standards

Candidate Requirements

Education

• Bachelor's degree (or higher) in Hospitality, Hotel, Restaurant Management, or related field.
• Strong business and financial education preferred.
• MBA or postgraduate qualifications are advantageous.

Experience

Minimum:

• 5+ years in a multi-outlet restaurant group.
• Senior operational leadership experience.
• P&L responsibility.
• Experience opening new venues.
• Experience managing restaurant managers and outlet leaders.
• Experience with POS, reservations, inventory, procurement, and reporting systems.

Preferred:

• Hotel F&B background.
• Luxury/lifestyle hospitality.
• Experience in competitive markets such as Singapore, Hong Kong, or Bangkok.

Ideal Candidate Profile

The successful candidate is:

• Commercially driven
• Financially literate
• Hands-on and operationally focused
• Strong leader and coach
• Calm under pressure
• Detail-oriented
• Guest-centric
• Able to balance hospitality excellence with profitability
• Passionate about building successful hospitality brands

In One Sentence

This is essentially a Group Director of Operations / Group General Manager role responsible for all operational, financial, commercial, people, and guest-experience performance across a portfolio of restaurants and hospitality businesses, with full accountability for growth, profitability, and standards.