Total 3,503 Full-time it analyst job vacancies

Job Description & Requirements

Working location: Beach Road

Working hour: 9am to 6pm

Job Description

• Supporting and servicing of Bank’s request for hands-on engineering function at Bank’s Datacenters.
• Troubleshooting any hardware related issues.
• Installation of related software as per required for Microsoft, VMware for hypervisor layer. On-siteand on-the-job training can be pickup and learned as the RE progresses into his job functions. The RE is not limited to above software, if he’s a keen worker, he can learn and install related software such as Red Hat, Chef, Veritas as per X86 Cloud RFP software stack.
• Installation and configuration of servers, KVM switches and cabling work.
• Server decommissioning and upgrade activities.
• Patching of latest software updates as required

Requirements

• Diploma in IT/Computer related discipline
• 2-3 related working experience

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Please include the following information in your resume:
• Education background
• Work experiences in point forms
• Reason (s) for leaving
• Current and expected salary
• Date of availability / Notice period

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Manage user access lifecycle including provisioning, modification, and de-provisioning across systems.
• Handle IAM service requests and incidents, working with IT and business teams to resolve access issues.
• Support access reviews and certification campaigns to ensure compliance with security policies.
• Maintain IAM documentation and audit reports aligned with standards such as ISO/IEC 27001 and guidelines from the Monetary Authority of Singapore.

Requirements:

• Degree in IT, Computer Science, or related field with 3–5 years of IAM or IT operations experience.
• Experience with IAM technologies, such as Microsoft Active Directory and Microsoft Azure Active Directory.
• Knowledge of IAM lifecycle and access control principles.
• Familiarity with ITSM tools and scripting, such as ServiceNow, PowerShell, or Python.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

Job Responsibilities:

• Manage and maintain the company’s IT infrastructure, including servers, network connectivity (LAN/WAN/VPN) and site-based connectivity solutions, to ensure high availability across offices and construction sites
• Lead the deployment and support of construction-specific systems (e.g., BIM/VDC/VR platforms, project management software, document controls, CCTVs) and integrate them with corporate systems where appropriate (e.g., ERP, HRMS, IFCA)
• Oversee and manage day-to-day IT helpdesk operations with the team, providing prompt technical support and conducting relevant training for employees
• Develop, implement and enforce IT policies, procedures and security controls (firewalls, endpoint protection, user access) to safeguard sensitive data
• Plan and manage the IT budget, vendor contracts and service-level agreements for hardware, software (including licensing) and connectivity services
• Future-proofing and evaluating emerging technologies (e.g., mobile field reporting, cloud collaboration tools) and recommend solutions that enhance project productivity and data accuracy
• Oversee regular maintenance, data backup, disaster recovery planning and business continuity exercises to minimize downtime during system failures or cybersecurity incidents
• Collaborate with project and departmental leaders to align IT initiatives with construction workflows, ensuring technology solutions support operational efficiency

Job Requirements:

• Recognized degree in Information Technology, Computer Science or a related field
• Min 5 years of progressive experience. Prior experience in MNCs or construction/engineering environments would be an added advantage
• Strong vendor management experience and project management
• Network architecture and administration (Cisco, Fortinet, VPN, wireless)
• Server and virtualization technologies (Windows Server, Linux, VMware/Hyper-V)
• Cybersecurity best practices and tools (firewalls, SIEM, endpoint protection, vulnerability management)
• Cloud services and collaboration tools (Microsoft 365, Azure or AWS fundamentals)
• Disaster recovery planning, data backup solutions, and business continuity frameworks

Job Description

• Industry/ Organization Type: Logistics
• Position Title: IT Support Engineer
• Working Location: Tuas (Transport provided from Boon Lay MRT)
• Working Hours: 5.25 days (Mon - Fri, 8.30am - 5.00pm; Alternative Sat, 8.30am – 1.00pm)
• Salary Package: Basic salary up to $4,000 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide technical support for users’ desktops, laptops, system/OA software, NAS, printers/MFP, backup facilities, and other related IT equipment.
• Troubleshoot computer network issues in a Windows domain environment, including TCP/IP, Active Directory, Wireless AP, Firewall, Router, and Switch.
• Set up and administer corporate email systems, including Exchange Server, Outlook, and Mobile ActiveSync.
• Perform system administration for various servers.
• Maintain hardware and software inventory records.
• Review, recommend, and implement IT initiatives to improve IT operations.
• Supervise contract workers and conduct outdoor site surveys across areas such as telecommunications, machinery, networking, IoT, and other IT equipment.
• Perform any other tasks assigned by the immediate supervisor.

APPLY NOW!!!

• Diploma/Degree in IT or a related field.
• At least 3 years of hands-on experience in end-user support for hardware and software
• Possess fieldwork experience in outdoor IT projects.
• Able to liaise and follow up effectively with vendors and users, both onsite and offsite.
• Able to suggest new ideas and contribute to improving IT operations and project work.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84526 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Overview

We are looking for an IT Systems Support Executive to support AKC’s internal IT systems, network/server troubleshooting, user account administration, hardware/software setup, and internal digital tools.

This role is suitable for candidates who are interested in IT support, systems administration, network infrastructure, cloud services, automation, and internal technology operations. You will gain practical experience supporting end-user computing systems, resolving technical issues, monitoring system performance, updating documentation, supporting backups, maintaining cybersecurity hygiene, and improving internal digital workflows.

By the end of this work-study programme, you will have hands-on experience supporting IT systems, assisting users, maintaining network and server services, troubleshooting technical issues, and understanding how IT operations support business continuity.

Roles and Responsibilities

·        Support deployment, servicing, and troubleshooting of end-user computing systems

·        Assist with hardware and software setup for staff workstations and internal users

·        Manage user accounts, access rights, and basic IT service requests

·        Support network infrastructure setup, monitoring, and troubleshooting

·        Assist in managing network services and resolving connectivity issues

·        Support server infrastructure setup, maintenance, and troubleshooting

·        Assist in system backups, recovery checks, and basic cybersecurity hygiene practices

·        Update IT documentation, asset records, troubleshooting guides and system logs

Requirements

·        Nitec or Higher Nitec in AI Applications, Business Information Systems, Cyber & Network Security, IT Systems &Networks, Operational & Information Technology, Security System Integration or related fields

·        Strong interest in IT systems, networks, servers, troubleshooting, and digital tools

·        Basic understanding of computer hardware, software, networking, and operating systems

·        Comfortable supporting user accounts, system issues, and internal IT requests

·        Organised and detail-oriented when handling documentation, records, and system updates

·        Willing to learn about server support, cloud services, automation, backups, and cybersecurity practices

·        Good communication skills for supporting internal users and coordinating with teams

What’s in It for You?

Join an Industry Leader | MNC/Listed, Established & Respected

Competitive Salary: : Up to $5000+ AWS + Bonus

Work-Life Balance OR Work Schedule: 8 AM - 5.30 PM (Mon – Fri)

Work Location: Tuas (Shuttle service provided- Joo Koon Mrt)

Your Role, Your Influence:

Responsibilities:

• Troubleshoot and support enterprise applications, servers, and platforms.

• Analyse Python code, system logs, and performance metrics to resolve issues.

• Maintain Linux/Windows servers, including upgrades, patching, and diagnostics.

• Support OutSystems and Qlik Sense platforms to ensure system reliability.

The Ingredients for Success:

• Diploma/Degree in Computer Science, IT, Systems Engineering, or related field.

• 3–5 years of experience in systems support, infrastructure, or IT operations.

• Strong skills in Python, Linux/Windows administration, and troubleshooting.

• Experience with server hardware, system monitoring, and performance optimization.

• Exposure to OutSystems, Qlik Sense, automation, cloud, or virtualization technologies is a plus.

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

TEH SIEW YING

Registration No: R21103305

EA Licence no.: 14C7121

Job Summary:

As an Account Manager, you will be responsible for developing new business opportunities, managing key customer accounts, and driving revenue growth through the sale of IT solutions and services. This role requires a proactive, customer-focused professional who thrives in a fast-paced environment and enjoys building long-term partnerships. 

Key Responsibilities:

• Prospect, identify, and acquire new customers 
• Develop and execute sales strategies to achieve revenue targets 
• Manage the complete sales cycle from lead generation to deal closure 
• Build strong long-term relationships with various stakeholders, customers and vendors 
• Collaborate with internal teams to deliver outstanding customer experiences 
• Identify opportunities and trends to provide market insights and support business growth 
• Resolve customer concerns effectively and professionally 
• Perform other ad hoc duties as needed 
   

Requirements:

• Diploma or Degree in Information Technology, Engineering, Business Administration, or a related field 
• Previous experience in sales, account management, or business development (IT industry experience would be an advantage) 
• Strong communication skills, proven ability to build and maintain client relationships 
• Self-motivated, proactive, and results-driven mindset, positive attitude with strong customer service orientation 
• Strong analytical and problem-solving skills with great attention to detail 
• Ability to thrive in a dynamic and fast-paced environment 

Why Join Us? 

• Exciting opportunities in the growing IT solutions industry 
• Collaborative and supportive team environment 
• Career growth and professional development opportunities 
• Exposure to leading technologies and enterprise customers 

About Our Client

Our client is an established retail organisation in Singapore. They are looking for an experienced IT System Manager to own and manage their infrastructure environment as they continue to scale.

The Role

You will be responsible for the stability, security, and continuous improvement of the company's IT infrastructure. This is a hands-on server and systems administration role — not a helpdesk or end-user support position.

Key Responsibilities

• Administer and maintain Windows Server environments including patching, performance monitoring, and system health
• Manage Active Directory, Group Policies, DNS, DHCP, and domain services
• Administer Microsoft 365 including Exchange Online, SharePoint, Teams, and user lifecycle management
• Manage user provisioning, access control, and identity management across systems
• Support system security practices including M365 security policies and identity protection
• Monitor infrastructure availability and troubleshoot server, application, and authentication issues
• Maintain documentation of systems, configurations, and standard operating procedures
• Support backup, recovery, and disaster recovery processes
• Assist in infrastructure upgrades, migrations, and system improvement projects

Requirements

• Minimum 5 years of experience as a Systems Administrator or Infrastructure Administrator
• Strong hands-on experience with Windows Server administration
• Demonstrated experience managing virtualised environments (VMware and/or Hyper-V)
• Solid experience managing Microsoft 365 environments
• Good troubleshooting skills across server and infrastructure layers
• Relevant Microsoft certifications are an advantage
• Linux server exposure is preferred
• Azure or cloud administration experience is a strong advantage
• Ability to work independently in a lean IT team

What We're Looking For

CVs should clearly reflect server and infrastructure ownership. Candidates with backgrounds limited to helpdesk, desktop support, or end-user IT will not be considered for this role.

Language Requirements: English as primary language

Interview Process: 2 rounds, all in-person

This position is managed by The Talent People Pte. Ltd. (EA Licence: 24C2589). Only shortlisted candidates will be contacted.

We are looking for a n IT infrastructure / support engineer with strong Windows-Linux systems knowledge, CCNP-level networking skills, and experience in server operations, virtualization, and enterprise IT support.

As this role will work closely with counterparts in China, fluency in Mandarin is required.

Responsibilities:

• Provide desktop IT support for company employees, including system installation, troubleshooting software and hardware issues, configuring office peripherals, and managing user accounts and access permissions.
• Operate and maintain Windows/Linux physical and virtual servers, including deployment, routine inspections, patch updates, data backup, and emergency incident handling.
• Troubleshootnetwork issues and perform basic configuration of routing and switching devices;requires NP-level networking knowledge.
• ManageIT assets and maintain operation logs and incident reports; implement standardizedIT operations procedures.
• SupportR&D teams in building development environments; familiar with mainstream virtualizationsetup, daily maintenance, and troubleshooting.
• Coordinate with internal teams and local vendors to ensure stable operation of IT systems.

Requirements:

• Bachelor's degree or above in Information Technology, Computer Science, or related fields.
• Solid hands-on experience in desktop support and server operations.
• Knowledgeof NP/CCNP-level networking, familiar with VLANs, routing & switching, and basicfirewall operations.
• Proficientin Windows and Linux systems; understanding of mainstream virtualization technologies.
• Experiencein cluster maintenance is an advantage.
• Goodcommunication skills, strong service mindset, and ability to independentlyhandle various IT issues

Job Overview

We are seeking a proactive IT Resource Engineer to supportIT asset management, inventory control, hardware deployment, and resourcecoordination activities across the organization. This role is responsible forensuring accurate tracking of IT assets, maintaining inventory records,supporting hardware lifecycle management, and providing operational support forIT resource requirements.

The ideal candidate should possess strong organizationalskills, attention to detail, and experience managing IT equipment and inventorywithin a corporate environment.

Key Responsibilities

IT Asset & Inventory Management

• Maintain accurate records of IT assets, including laptops, desktops, monitors, mobile devices, and peripherals.
• Track asset assignments, transfers, returns, replacements, and disposals throughout the asset lifecycle.
• Conduct regular inventory checks and asset audits to ensure inventory accuracy.
• Monitor stock levels and coordinate replenishment of IT equipment when required.
• Ensure all IT assets are properly tagged, recorded, and accounted for.

Asset Deployment & Lifecycle Support

• Coordinate the deployment, collection, and replacement of IT equipment for employees.
• Support onboarding and offboarding activities by preparing and recovering IT assets.
• Manage hardware refresh and asset replacement programs.
• Coordinate warranty tracking, repair requests, and vendor support activities where necessary.

Operational Support

• Process and fulfill IT equipment requests from internal users.
• Coordinate asset movement across locations and departments.
• Support IT projects involving hardware deployment, migration, relocation, or inventory exercises.
• Ensure compliance with internal asset management procedures and policies.

Reporting & Documentation

• Maintain asset registers, inventory databases, and supporting documentation.
• Generate periodic reports on asset utilization, inventory levels, and asset movements.
• Support internal and external audit requirements by providing accurate asset records.
• Ensure all documentation is properly maintained and updated.

Continuous Improvement

• Identify opportunities to improve asset management processes and inventory controls.
• Support process improvement initiatives to enhance operational efficiency and asset visibility.
• Assist in implementing best practices for IT asset lifecycle management.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Business Information Systems, or a related discipline.
• Minimum 2 years of experience in IT asset management, inventory management, IT operations, or related functions.
• Experience managing IT hardware inventory and asset tracking processes.
• Good understanding of IT equipment, including laptops, desktops, monitors, printers, and mobile devices.
• Proficient in Microsoft Office applications, particularly Excel.
• Experience using asset management systems, inventory management tools, or service management platforms is advantageous.
• Strong attention to detail and organizational skills.
• Good communication and coordination skills.
• Able to work independently and manage multiple tasks effectively.

Preferred Skills

• Knowledge of IT Asset Management (ITAM) practices.
• Familiarity with ITIL processes.
• Experience supporting hardware refresh, deployment, migration, or relocation projects.
• Experience preparing inventory reports and supporting audit exercises.

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

As a Senior IT Engineer , you will be responsible for managing and ensuring the stability, availability, and performance of the organization’s enterprise IT infrastructure, with a focus on systems, storage, backup, and disaster recovery operations.

• Manage and support enterprise IT infrastructure, including Windows/Linux servers and virtualization platforms (VMware / Hyper-V)
• Administer, configure, and maintain storage environments (SAN / NAS), including provisioning, monitoring, performance tuning, and capacity management
• Manage enterprise backup solutions such as Veeam, Commvault, or Veritas NetBackup
• Monitor backup jobs, investigate and resolve failures, and perform regular restore testing and recovery validation to ensure data integrity
• Support disaster recovery (DR) operations, including replication setup, failover/failback execution, and periodic DR drills/testing
• Ensure adherence to defined RPO (Recovery Point Objective) and RTO (Recovery Time Objective) targets, as well as data protection and compliance standards
• Perform proactive infrastructure monitoring, system health checks, patch management, and preventive maintenance activities
• Participate in incident management, troubleshoot infrastructure issues, and ensure timely resolution with minimal business impact
• Conduct root cause analysis (RCA) for major incidents and implement corrective and preventive actions (CAPA)
• Coordinate with internal IT teams, vendors, and external clients for support, escalation handling, and project implementation
• Maintain accurate and up-to-date technical documentation, operational runbooks, backup reports, and infrastructure records
• Support infrastructure optimization initiatives, including performance improvements, automation opportunities, and capacity planning
• Provide escalation support for complex technical issues beyond L2/L3 operational teams (Senior Engineer responsibility layer)

ob Description & Requirements

Job Description: Business Analyst (Lead)- Real Estate exp must have
Duration: 12 mths （tentatively 1st Sept 2026 to 31st Aug 2027）

Location: Changi Business Park
Salary: 13K

We are seeking a highly motivated business analyst to support the Real Estate Services (RES) –Facilities and Construction (F&C), Global Business Execution Team. The Business Analyst is expected to deliver critical program support, empowering the Facilities & Construction (F&C) team to achieve data-driven decision-making and meet key business objectives. This role involves close collaboration with cross-functional teams to transform complex data into actionable business insights, thereby enhancing operational efficiency and fostering strategic growth.

Responsibilities

• Analyze internal and external data to identify trends, assess performance, and support business strategy;

• Translate data insights into clear, actionable recommendations that support execution across product, marketing, and operations;

• Build and maintain dashboards, business reports, and performance metrics to monitor KPIs and key initiatives;

• Design, develop and maintain reporting frameworks, defining reporting cadences and delivering executive-level reports to senior leadership;

•  Collaborate with cross-functional teams to define data requirements and support business planning;

• Ensure data integrity and accuracy across all reporting outputs by developing validation processes and partnering with data source/system owners;

• Develop data-driven reports and presentations to communicate key findings and strategic recommendations to senior management and non-technical stakeholders;

•  Provide ad hoc insights and data support for strategic and operational projects;

Required Skills and Qualifications

Experience:

• 7-8 years of professional experience as a Business Analyst or a similar role.

• Demonstrated exposure to or strong interest in corporate real estate, facilities management, or construction.

Education:

• Bachelor’s degree in Business, Project Management, Data Science, Statistics, or a related field.

Analytical Acumen:

• Exceptional analytical, problem-solving, and critical thinking abilities, coupled with a keen eye for detail.
• Strong business acumen, with the ability to connect data findings directly to real-world business decisions.

Communication & Interpersonal Skills:

• Strong written and verbal communication skills, including the ability to translate complex technical information into clear, concise, and actionable insights for diverse audiences.

• Proven ability to effectively communicate with senior leadership.

• Strong interpersonal skills, enabling the building of effective working relationships across all levels of the organization and with external partners.

Technical Proficiency:

• Expert proficiency with Business Intelligence (BI) platforms (e.g., Tableau, Cognos) for creating insightful dashboards and automated reports.

•  Proven ability to gather, analyze, and document complex business requirements in a structured manner.

Domain Knowledge (Highly Valued):

• Understanding of construction project lifecycles, facilities maintenance processes, corporate real estate and relevant industry best practices is a significant plus.

Work Ethic:

Ability to work both independently and collaboratively in a fast-paced environment

Desired Attributes
• Proactive and self-motivated with a strong desire to learn and grow
• Ability to manage multiple priorities and deadlines effectively in a project-driven environment.
• Curiosity and a passion for understanding operational challenges and delivering effective solutions for physical infrastructure.
• A team player with a positive, problem-solving attitude.

Interested candidates please share your resume to shashi@justrecruit.com.sg with all details

Regards
Shashi (R23112213)
Just Recruit Singapore Pte Ltd (EA12C6295)

Zenith Infotech (S) Pte Ltd. was started in 1997, primarily with the vision of offering state-of-the-art IT Professionals and solutions to various organizations and thereby helping them increase their productivity and competitiveness. From deployment of one person to formation of whole IT teams, Zenith Infotech has helped clients with their staff augmentation needs. Zenith offers opportunity to be engaged in long term projects with large IT savvy companies, Consulting organizations, System Integrators, Government, and MNCs.

EA Licence No: 20S0237

Role:

• Gather and analyse user requirements and translate them into application specifications.

• Design, develop, test, implement, and maintain application systems or web-based applications.

Requirements:

• At least 3 years of experience in application development, programming and systems support.

• Good communication, strong analytical and problem-solving skills.

Technical Skills:

Integrated Development Environments (IDEs):

o Eclipse

Programming Language:

o Java

Environments/Systems experience in one or more of the following:

o MS SQL

o Windows

Operating Systems experience in one or more of the following:

o Windows Server

Platforms experience in one or more of the following:

o Amazon Web Services (AWS) - Optional (Good to have)

o Azure - Mandatory

Databases experience in one or more of the following:

o DB2

o MS SQL

Programming Languages & Other Languages experience in one or more of the following:

o Extensible Markup Language (XML)

o Java

o JavaScript

o SQL

Technologies experience in one or more of the following:

o Java technologies

o MS SQL

Tools:

o Terraform

Others

o Proficient in analysing and translating requirements into solutions.

o Good communication and written skills and work well in a team.

o Working experience in COBOL, CICS, DB2. DB2

o Relational Databases like DB2, SQL Server, Oracle.

o IDE such as Eclipse, JDeveloper, NetBeans or equivalent.

Additional skillset:

o Qlik Talend or Any ETL Tool would be added advantage.

To apply:

Please send your latest CV in MS Word format to jennifer@zenithinfotech.com.sg

Appreciate the interest of all applicants; however only shortlisted candidates will be notified.

About the Role

We are looking for a technically strong and analytically driven Data Engineer / Analyst to design, build, and maintain end-to-end data and AI/ML solutions.

You will work across the full data lifecycle — from developing ETL pipelines and managing cloud platforms to deploying machine learning models and collaborating with stakeholders to drive meaningful outcomes.

What You Will Do

Data Engineering & AI/ML Development

• Design, build, deploy, and maintain end-to-end data and AI/ML projects across big data and cloud platforms
• Develop scalable and reliable ETL processes for ingesting and integrating large volumes of structured and unstructured data from on-premise and cloud sources
• Build and manage enterprise data systems including data lakes, analytics platforms, and AI platforms

Project & Product Management

• Perform project management and product owner activities for the development, testing, and maintenance of enterprise data systems
• Apply Agile methodology across the full development lifecycle — from requirements gathering and sprint planning through to testing and deployment
• Manage timelines, deliverables, and stakeholder expectations across concurrent workstreams

Stakeholder Collaboration & Innovation

• Collaborate with business users, project teams, government agencies, and industry partners to explore and evaluate new AI/ML and data technologies
• Identify and develop deployable solutions that address operational needs and advance strategic goals
• Stay current with emerging data, AI, and cloud technologies — particularly Generative AI and LLM applications

What We Are Looking For

• Degree in Computer Science, Data Science, Statistics, Economics, or a related discipline with strong quantitative content
• Hands-on experience in data analytics, data engineering, or AI/ML project development

• Proficiency in programming languages such as Python, R, Java, Scala, or SAS for data science and data processing applications
• Strong knowledge of cloud platforms (e.g. AWS, Azure, GCP) and big data technologies
• Demonstrable experience with data/ML techniques — data mining, data engineering, machine learning, natural language processing, or similar
• Experience with Generative AI technologies and LLM models is a strong advantage
• Singaporeans Only

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Ho Kah Yeow | R1879233

ScienTec Consulting Pte Ltd |11C5781

• Gather, analyze, and document business requirements, functional specifications, and user stories for digital banking and customer engagement initiatives, ensuring alignment with business objectives.
• Collaborate with cross-functional stakeholders, business users, and technical teams to deliver end-to-end digital solutions, manage project timelines, and resolve technical and functional issues.
• Lead digital channel enhancement initiatives, including chatbot implementation and guided conversation design, to improve customer experience and operational efficiency.
• Plan and execute User Acceptance Testing (UAT), defect management, test scenario creation, and production support to ensure high-quality application delivery.
• Utilize analytical and technical skills with SQL, JIRA, Microsoft Excel, and VBA to support business analysis, reporting, troubleshooting, and continuous process improvements.
• Work closely with stakeholders to provide user training, manage change requests, and facilitate successful implementation of digital transformation projects within the banking domain.