Total 5 hr associate job vacancies in Bayan Lepas

Role Overview

As a Retail Store Associate at Moomoo Malaysia, you will play a vital frontline role in delivering exceptional customer service and supporting the day-to-day operations of our physical experiential stores. You’ll assist in customer onboarding, provide basic product and platform guidance, support in-store marketing initiatives, and collaborate with internal teams to ensure a seamless client experience. This role is ideal for someone looking to grow in the financial services sector with exposure to retail brokerage and wealth management.

Key Responsibilities

• Assist walk-in clients with account opening, platform setup, and app guidance.
• Handle inquiries and escalate complex cases.
• Educate clients on investment tools and platform features.
• Support daily operations and compliance checks.
• Manage documentation and backend onboarding.
• Ensure client data confidentiality.
• Help sales team with client acquisition and KPIs.
• Follow up with leads, set appointments, and assist in in-store events.
• Provide on-site support for marketing campaigns.
• Help promote brand and community engagement activities.

• Fresh graduated are encouraged to apply. Candidates with 1 -2 years’ experience in customer service, financial advisory, or retail experience would be added advantage.
• Basic knowledge of financial markets, investment products, and brokerage platforms would be added advantage.
• Good communication and interpersonal skills.
• Passing an internal financial products e-learning assessment during the probation period is mandatory (training provided).
• Proficient in Malay; Mandarin or English is a plus.
• Bumiputera candidates are encouraged to apply.
• Willing to work rotating shifts, weekends, and public holidays.
• CSMRL license and Unit Trust Consultant (UTC) registration preferred (company can sponsor if needed).
• Strong customer-first mindset with a proactive attitude.

We offer a comprehensive and holistic work experience and package as follows:

• Basic Salary + Shift allowance
• Monthly KPI Incentive
• Yearly dental, optical & health check allowances
• Convenient Access to Public Transport
• Career Development Opportunities in the Financial Services Industry
• Company Team Building & Bonding Activities
• Free-Flow Pantry Snacks & Drinks
• Dynamic, Multinational Working Environment

Please note that only short-listed candidates will be contacted. Thank you.

Reporting to the HR Director, you will be a key member of the HR Business Partner function. Working closely with HR Experts and the HR Shared Services team, you will drive key HR initiatives that support the organization’s strategic and operational goals.

This role is responsible for delivering people strategies and solutions across both Direct and Indirect Labour workforces, ensuring alignment with business priorities. Your key stakeholders will include frontline employees, team leaders, functional managers, and senior leadership across departments such as R&D, Manufacturing, Technical, and Commercial functions.

Key Responsibilities:

• Strategic HR Partnering:
  • Act as a trusted advisor to functional leaders and department heads, supporting both strategic and day-to-day HR needs across Direct and Indirect Labour workforces.
  • Understand and anticipate business requirements to proactively drive change and improve organizational effectiveness.
• Workforce Engagement & Development:
  • Lead and implement People Development strategies including training, upskilling, talent identification, and career pathing for all employee groups.
  • Drive employee engagement, retention, and well-being initiatives to foster a productive and positive workplace culture.
• Talent & Succession Planning:
  • Partner with leaders to implement robust succession and talent development plans for key roles across both direct operational staff and indirect functional roles.
  • Provide insights and support on leadership development and workforce planning.
• Employee Relations & Compliance:
  • Manage disciplinary, grievance, and conflict resolution matters with professionalism and legal compliance.
  • Ensure full adherence to local labor laws, company policies, and ethical standards across all levels of the organization.
• Performance & Reward:
  • Implement and manage the company’s performance management system to ensure fair and consistent evaluations across all levels.
  • Review and monitor compensation and benefits structures to maintain internal equity and market competitiveness for both direct and indirect staff.
• HR Operations & Process Excellence:
  • Serve as the single point of contact for local HR core processes and initiatives at the Business Unit level.
  • Support continuous improvement of HR processes, tools, and systems, ensuring a seamless employee experience.
• Change Management & Culture Building:
  • Lead cultural transformation initiatives that align with company values and support business growth.
  • Promote collaboration across sites and with international teams to reinforce a consistent and inclusive company culture.
• Legal & Industrial Relations:
  • Represent the company’s interest in employment-related legal proceedings and industrial disputes.
  • Maintain effective communication with union representatives or employee committees (if applicable), ensuring constructive dialogue.

Role Overview

As a Retail Store Associate at Moomoo Malaysia, you will play a vital frontline role in delivering exceptional customer service and supporting the day-to-day operations of our physical experiential stores. You’ll assist in customer onboarding, provide basic product and platform guidance, support in-store marketing initiatives, and collaborate with internal teams to ensure a seamless client experience. This role is ideal for someone looking to grow in the financial services sector with exposure to retail brokerage and wealth management.

Key Responsibilities

• Assist walk-in clients with account opening, platform setup, and app guidance.
• Handle inquiries and escalate complex cases.
• Educate clients on investment tools and platform features.
• Support daily operations and compliance checks.
• Manage documentation and backend onboarding.
• Ensure client data confidentiality.
• Help sales team with client acquisition and KPIs.
• Follow up with leads, set appointments, and assist in in-store events.
• Provide on-site support for marketing campaigns.
• Help promote brand and community engagement activities.

• 3 - 5 years’ experience in customer service, financial advisory, or retail experience would be added advantage.
• Basic knowledge of financial markets, investment products, and brokerage platforms would be added advantage.
• Good communication and interpersonal skills.
• Passing an internal financial products e-learning assessment during the probation period is mandatory (training provided).
• Proficient in Malay; Mandarin or English is a plus.
• Bumiputera candidates are encouraged to apply.
• Willing to work rotating shifts, weekends, and public holidays.
• CSMRL license and Unit Trust Consultant (UTC) registration preferred (company can sponsor if needed).
• Strong customer-first mindset with a proactive attitude.

We offer a comprehensive and holistic work experience and package as follows:

• Basic Salary + Shift allowance
• Monthly KPI Incentive
• Yearly dental, optical & health check allowances
• Convenient Access to Public Transport
• Career Development Opportunities in the Financial Services Industry
• Company Team Building & Bonding Activities
• Free-Flow Pantry Snacks & Drinks
• Dynamic, Multinational Working Environment

Please note that only short-listed candidates will be contacted. Thank you.

Job Summary

• Providing administrative support in HRL.

Job Scope

• Provide administrative assistance within the department.
• Prepare reports and documents for weekly and monthly.
• Assist in handling disciplinary related issues.
• Administer HRL stationery request and maintain proper records.
• Assist in organizing company-wide activities.
• Any ad-hoc duties as per assigned from time to time.

Job Summary

The duties of HR Expert – Industrial Relations relate to the human resource and operations functions pertaining to all associates.

Job Scope

• Conduct counselling and coaching for staff pertaining to performance and disciplinary issues.
• Take necessary disciplinary actions including conducting investigation, drafting warning letter  conducting domestic inquiry pertaining to employees disciplinary.
• Perform analysis / prepare related reports on employee and industrial relations and any other areas within the scope.
• Monitor employee issues by analyzing types of misconducts of respective department.
• Monitor behavior and take action to adequately address such concerns or issues to avoid or to successfully defend against litigation.
• Any other duties as assigned from time to time.