Total 4,403 contract manager job vacancies

About the Role

Position Description

Title: Venue Management Operations

This is a contract position. (1 Month - 6 Months)

Reporting Structure

1. You will report to the Venue Manager.

2. You will be working within Singapore International Marathon Pte.Ltd. (SGIMPL) based in Singapore.

Position Overview

This person is responsible for planning, coordinating, and executing all venue operations for BYD Singapore International Marathon presented by Adidas to ensure a safe, efficient and seamless participant experience. The role requires close coordination with event operations, vendors, race officials, volunteers and safety personnel to ensure all start line procedures are conducted according to event timelines and operational standards.

Scope of Assignment

This person will oversee all operational aspects related to the venue area during the preparation and execution of BYD Singapore International Marathon presented by Adidas within the contract period. This includes manpower coordination, crowd management, race pen execution, communication with stakeholders, and ensuring adherence to safety and event protocols.

The role will support pre-event planning, on-site event execution, and post-event reporting to ensure successful delivery of the event.

Key Responsibilities:

Event Planning & Coordination

• Plan and manage start line operational requirements for BYD Singapore International Marathon presented by Adidas.

• Coordinate with the SGIMPL team, vendors, medical teams, security, and relevant stakeholders.

• Develop and execute start line operational flow, pen release schedules and contingency plans.

Start Line Operations

• Oversee setup and readiness of the start line area, including barricades, signage, gantries, holding PENs, and runner flow.

• Ensure accurate implementation of race start procedures and timing coordination.

• Manage crowd control and participant movement to maintain safety and efficiency.

Team & Volunteer Management

• Brief and coordinate event week / event day staff, crew, and volunteers.

• Assign duties and ensure all personnel understand operational procedures and emergency protocols.

• Provide on-ground leadership during event operations.

Communication & Reporting

• Maintain clear communication with the event command centre and SGIMPL teams throughout event execution.

• Provide real time updates and resolve operational issues promptly.

• Prepare post-event reports, including operational feedback and improvement recommendations.

Skills & Experience Required

• Prior experience in sports events and mass participation events preferred.

• Experience managing operational teams, volunteers, or event crew.

• Ability to work under pressure in a fast paced environment.

• Excellent coordination, communication, and problem solving skills.

• Strong organizational and time management abilities.

• Proficiency in Microsoft applications tools.

Personal Attributes

• Positive and proactive with a hands-on working style.

• Strong leadership and decision making abilities.

• Calm and composed under pressure.

• Detail oriented with strong situational awareness.

• Team player with excellent interpersonal skills.

• Adaptable and able to respond quickly to changes.

• Reliable, committed and comfortable working long hours & weekends nearing the event period.

Location: Eunos or Bedok
Salary: $2000
Duration: Until 31st December

Working Hours:
- 5.5 Days Office Hours
- Mon - Fri (8am - 5pm/8.30am - 5.30pm)
- Sat (8am - 12pm/8.30am - 12.30pm)
- 44 hours per work week

Job Scope:
- Performs picking/packing of medications under Bin Coding System
- Supports Medication Delivery Service (MDS) and PILBOX/EZYBOX Services for remote collection of medications
- Assists in patient management of Scriptless Dispensing workflow

Job Requirements:
- Min. Diploma in any field

If interested, please send updated resume via email  jacelynchua@recruitexpress.com.sg 
Melissa Zhang Zhiqi (Mezzo)
(CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)
jacelynchua@recruitexpress.com.sg

About the role

A social worker in CCF focuses to help beneficiaries thrive through social work modalities suited to the needs of the beneficiary and/or their families. They could include providing casework and counselling interventions, groupwork, community development and programmes to support and empower families through the cancer journey and beyond. The social worker is expected to work comfortably in these modalities with a positive attitude towards learning and growth and with supervision and support.

Please note that the portfolio and designation associated with this role may evolve as part of ongoing Service Transformation and organisational reorganisation. The role may include responsibilities in the hospital setting, although the primary work location will remain mostly community based. Candidates should be adaptable and open to changes in scope and responsibilities that may arise.

Responsibilities:

Casework and Counselling:

• Conduct intake sessions, provide information and referral service

• Conduct holistic psychosocial assessments

• Provide casework support and coordinate care for client

• Provide counselling support, psychoeducation about illness, treatment and survivorship care

• Work collaboratively with healthcare multi-disciplinary team, schools and community partners and other survivor communities to ensure integrated care

• Intervene and provide appropriate and timely support in client crisis situations

• Coordinate financial assistance and connect families with available resources and support systems

• Maintain timely, accurate and confidential case recordings

• Participate actively in case discussions, supervision and reflective practice to support professional development

Groups, Community Engagement & Connection Building:

• Contribute to the design of groups, community development and programmes to build social networks and support for children with cancer and their families, and improving access to information and resources

• Support the planning and implementation of psychosocial programmes such as therapeutic support groups, family events, peer and caregiver social groups, and educational support initiatives in both the hospital and community settings

• Facilitate peer and caregiver connections of families with shared experiences, interests, or stages of the treatment and survivorship journey, with a survivorship focused lens

• Collect and analyse programme statistics, feedback and outcomes to evaluate programme effectiveness and review for improvement

• Manage and set programme budgets

• Coordinate logistics, volunteers, partner involvement and client participation

• Build and maintain relationships with partners, volunteers and stakeholders

Requirements:

• Degree in Social Work or Graduate Diploma in Social Work (from SUSS and NUS)

• Fresh graduates are welcome to apply

• Interest in growing and understanding of casework management, basic counselling principles and psychosocial assessment, groups and community development theories

• Strong interpersonal, communication, and active-listening skills, with empathy and emotional maturity

• Good organisational and time-management skills

• Competent in documentation and data handling, proficiency in common office applications

• Proficiency in English; a second language is an advantage

• Interest in working with children and youth with cancer and their families

• Demonstrates genuine warmth, sensitivity, and confidence in engaging with children and families across backgrounds, and emotional states

• Shows commitment, initiative and reliability in managing daily responsibilities

• Resilient and able to work in emotionally demanding situations, including palliative and bereavement work

• Works effectively both independently and as part of a team

• Willingness to work across community, hospital, and home-based settings, and occasional evenings/weekends for programmes and events

This is a 6-months fixed term contract maternity cover to provide continuity for Bunge Financial Services (BFS) controlling activities by managing core financial reporting, month-end close, and reconciliation processes, while supporting a strong control environment in collaboration with the Finance leadership team.

This role focuses on execution and coordination of key BAU activities, with appropriate review and approval by the manager for control-sensitive areas.

Main Accountabilities:

Financial Reporting & Month-End Close 

- Assist in the coordination and execution of monthly Financial Markets (FM) close activities, ensuring accuracy and timeliness of reporting

- Prepare monthly balance sheet reviews and variance analysis, highlighting key movements

Reconciliations & Data Integrity 

- Perform and coordinate key reconciliations, including:

      1) FX P&L and MTM reconciliations

      2) Intercompany balances

      3) Bank, margin, and unmatched trades

- Monitor discrepancies and follow up with relevant stakeholders to ensure timely resolution

- Ensure completeness and accuracy of financial data across systems

Control & Compliance Support

- Prepare balance sheet reconciliations and supporting documentation for review and approval

- Support SOX control documentation and evidence preparation, ensuring audit readiness

- Prepare inputs for payment processes and control checks, with approvals retained by authorized signatories

Stakeholder Coordination

- Coordinate with BBS and regional teams (e.g., Singapore, Rotterdam) to ensure timely deliverables

- Support communication during month-end close and reporting cycles

Requirement  :

• Degree in Accounting or professional accounting qualification with more than 5 years working and audit experience
• Possess  minimum 5 years of financial derivative knowledge and accounting treatments
• Good communication skills and able to deal with staff at all levels.
• Must have SAP experience and familiar with US GAAP preference
• Preferable to be from Agribusiness industry
• Relevant experience in financial reporting, controlling, or audit
• Strong understanding of month-end close and reconciliation processes
• Good communication skills and ability to work with diverse teams
• Team player and strong interpersonal skills
• “Do the right thing” attitude
• Ability to work in high stress environment

Data Analytics

• Spearhead the design and execution of end-to-end data analytics strategies.
• Develop and manage automated data pipelines and ETL workflows.
• Perform data cleaning, preprocessing, and validation to maintain high data accuracy and integrity.
• Utilize advanced statistical and data mining techniques to analyze extensive healthcare datasets.
• Build and maintain interactive dashboards with user-friendly visualizations tailored for non-technical stakeholders.
• Deliver in-depth analytics to support clinical research and quality improvement projects, especially in areas like chronic disease management (e.g., diabetes, kidney disease, asthma).
• Create predictive models and deploy machine learning solutions, including large language models (LLMs).
• Collaborate with clinical teams to integrate Patient-Reported Outcome Measures (PROMs) into existing care processes.
• Work closely with GTO and AIO teams to improve data visibility and accessibility.
• Design and apply LLM-based solutions to streamline and optimize patient care pathways.

Data Quality & Monitoring

• Conduct regular validation to ensure the integrity and consistency of datasets.
• Detect and interpret key trends, patterns, and insights from healthcare data.
• Establish and maintain robust data quality assurance and validation protocols.
• Generate and present clear, data-driven reports and visualizations to stakeholders.
• Ensure all data visualizations are user-centric and accessible to non-technical users.
• Liaise with cross-functional teams to gather and address their specific data requirements.

Data Governance & Protection

• Implement stringent data security policies and access controls.
• Supervise data standardization and quality management initiatives.
• Ensure adherence to data privacy laws such as PDPA and HBRA.
• Develop secure protocols for safe data exchange and collaborative access.
• Promote ethical AI usage and ensure responsible deployment of LLM technologies.

Key Requirements

• Bachelor’s degree in a quantitative field (e.g., Computer Science, Data Analytics, Statistics)
• Minimum of 2 years’ experience in healthcare analytics or a similar field.
• Strong programming skills in Python, R, and SQL.
• Hands-on experience with data visualization platforms such as Tableau, Power BI, or TIBCO Spotfire.
• Proficiency with cloud analytics environments, especially Databricks.
• Solid foundation in statistical methods, including predictive modeling, A/B testing, and time-series analysis.
• Skilled in deploying and fine-tuning AI/ML models, including LLMs, within healthcare contexts.
• Experience working with cloud providers, particularly AWS.
• Familiarity with container technologies like Docker and Kubernetes.
• Experience using modern web frameworks such as Streamlit, NextJS, and TypeScript.
• Proficient in REST API development using frameworks like FastAPI.
• Understanding of database design, with hands-on experience using tools like SQLAlchemy.
• Capable of working with large and complex datasets.
• Proficient in using Git for version control and collaborative coding.
• Strong grasp of CI/CD pipelines and DevSecOps best practices.
• Knowledge of medical terminology and healthcare IT systems.
• Demonstrated ability to manage stakeholders and drive successful project outcomes.
• Excellent analytical thinking and problem-solving capabilities.
• Effective communicator with strong presentation, writing, and interpersonal skills.
• Highly detail-oriented, with a commitment to accurate data handling and analysis.
• Able to convert business challenges into technical data solutions.
• Team-oriented, proactive, and capable of thriving under time constraints.
• Comfortable working both independently and collaboratively in dynamic environments.

To apply, please visit www.gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

• Develop and produce strategic communication materials including memos, presentations, and fact sheets for internal and external audiences.

• Create engaging multimedia content (videos, digital and social media assets) to effectively communicate key messages.

• Manage and maintain internal communication platforms such as intranet portals, newsletters, and corporate announcements.

• Support media relations through proactive monitoring, analysis, and coordination with external vendors.

• Plan and execute events including senior leadership visits, town halls, and global campaign activations, ensuring seamless delivery across content, logistics, and stakeholder coordination.

• Collaborate with internal teams and external partners to oversee event design, production, and on-site execution.

• Ensure compliance with governance processes, including approvals, documentation, and audit requirements.

• Maintain accurate records and support regular and ad-hoc reporting.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

• Ensure that the onboarding and review requirements are in accordance with Bank’s AML/KYC standards and regulatory requirements

• Ensure the relevance and completeness of KYC information (in partnership with the RM) and performs appropriate due diligence checks and information searches

• Review and corroborate KYC information submitted by RM

• Assist RM in completing the Client Acceptance Form, Client profiling in ICE or any relevant inquiries/tasks as well as related checklists, forms and reports related to the account to allow approval of the account

• Oversee end-to end account opening/ review process of the account.

• Escalate any red flag/ alerts timely if appropriate and follow up with the RM on client onboarding/client review related matters and for escalated/prioritized cases

• Prepare reports for management reporting to facilitate relevant reviews and strengthen the control procedures and process

• Provide feedback and suggestions to relevant parties to improve the processes.

• Responsible for the implementation of operational permanent control policies and procedures in day-to-day business activities.

• Any other ad-hoc duties as assigned

Requirements

• Prior experience in KYC and SOW write up/ corroboration

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Lab Technician

Our client isa MNC chemical manufacturer company. They are currently seeking for Lab Technician.

The role of the Lab Technician includes:

• Perform general administrative support tasks such as digitizing documents, maintaining data records, organizing manuals, and managing filing systems
• Ensure cleanliness and organization of the laboratory by following 5S practices, including proper handling and disposal of laboratory waste
• Assist with basic laboratory procedures and routine testing activities as required
• Support simple physical analyses, such as evaluating particle size and handling colour sample checks

Job Requirement:

·      Candidate able tounderstand SOP is preferred.

Interested candidates, please sendyour detailed resume stating Past Employments, including Reasons of Leaving, LastDrawn Salary for the most recent 2 positions (breakdown of basic salary,allowance, bonuses etc), Expected Basic Salary and availability.

WE REGRET TOINFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)
Posting Personnel: Win Hui
EA Personnel Reg No.: R23115634

Kindly sendin your latest job resume without your NRIC numbers and other ID numbers.
For job resume(s) that contain NRIC numbers and/ or ID details, it may not beprocessed and your job application may be rejected due to improper submissionof job application details. Please refer to the advisory guidelines on the PDPAfor NRIC numbers and other ID numbers.

By sendingyour job resume to us, it shall be deemed that you have agreed and hereby giveyour consent to MANFIELD in collecting, using and/ or disclosing your personaldata for the purpose of accessing and processing your job application and/ orfor future job opportunities within MANFIELD and/ or with the client(s) ofMANFIELD. If you wish to withdraw your consent, please notify us. Kindly visitour company website for more information on the Privacy Policy.

Job Description:

• Assists in the onsite evaluating and reviewing of accounting documents related to sales cycle of different industry entities which includes construction, services, trading, leasing etc.
• Assist in the preparation of report using a pre-fix template with the findings from the onsite review and supporting documents/information.
• Able to perform onsite work and subsequent follow up work independently.
• Traveling to client offices is required.
• Participate in other outsource accounting assignments when required.

Job Requirements:

• Minimum Diploma in Accountancy, ACCA, CA or equivalent professional qualification.
• Entry level with basic accounting knowledge is welcome to apply as training will be provided.
• Able to work independently and adhere to quick turnaround within a few days.  
• Proficient in MS Office applications. 
• Hardworking and positive attitude, with ability to work as team or individually.
• Good written communication skills.
• Contract position for two years to specially serve a large financial institution client.
• Willing to travel within Singapore

JOB ID:1631523

Responsibilities

• Support finance operations including Accounts Payable (AP), Accounts Receivable (AR), payment processing, petty cash management, and audit preparation.
• Assist with HR administration, employee onboarding, work pass updates, recruitment coordination, and training arrangements.
• Ensure compliance with company policies, government regulations, and workplace health & safety requirements.
• Coordinate insurance renewals, IT support matters, equipment setup, and system access for new hires.
• Manage office administration, vendor relationships, procurement of office supplies, and company events.
• Handle travel arrangements, trade financing requests, and other ad-hoc administrative duties.

Requirements

• Diploma in Business Administration, Accounting, Human Resources, or a related field.
• Minimum 2 years of experience in Sales Support, Administration, Office Management, or Coordination roles.
• Familiarity with basic finance processes such as AP, AR, invoicing, and payment administration.
• Proficient in Microsoft Office applications and Windows operating systems.
• Strong organizational, communication, and multitasking skills.

We regret that only shortlisted candidates will be notified. However, all applications will be retained in our resume bank for future opportunities. Your application will be processed in line with our company’s Privacy Policy.
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Gabriel Tan
EA Personnel Reg. No.: R22104076
EA Licence No.: 07C5771

Job scope

• Understand functional requirements, ability to articulate and document user requirements and participates in review sessions with key stakeholders
• Conduct review/ walkthrough sessions with key stakeholders (e.g. Product GTS, Operations BAU and Technology teams) for the following documents
  a. User stories
  b. Functional specifications documents
  c. Test plan and test cases
  d. Roll-out training material
• Execute UAT cases, analyze issues encountered in UAT and provide UAT status reports to project stakeholders
• Participate in the pre-implementation preparation and post-implementation support exercises including end-user live verification during roll-out.
• Provide test support across the regional offices when needed
• Handle testing for multiple project deliverables concurrently

Requirements:

• Bachelor’s Degree in computer science or equivalent
• Minimum 1-2 years of experience in web and mobile application testing in the banking industry
• Good analytical skills to process complex requirement to come up with end-to-end scenarios and test cases
• Familiar with Agile and waterfall methodology, and understand the life cycle of testing in both automated and manual testing
• Experience with Quality assurance processes and tools including Confluence and JIRA
• Team player with ability to collaborate and work effectively within team.
• Good written and verbal communication and interpersonal skills.
• Passion for automation, standardization and best practices.

Thankyou for your interest!

We respect your privacy andall communication will be treated with confidentiality. If you wish to knowmore about this position or explore other roles, please prepare your updatedprofile and get in touch with our consultant at  cristina.malijan@manpower.com.sg

CristinaMalabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement andcommunications with us pursuant to this advertisement will constitute informedconsent to the collection, use and/or disclosure of personal data byManpowerGroup Singapore for the purpose of carrying out its business, incompliance with the relevant provisions of the Personal Data Protection Act2012. To learn more about ManpowerGroup's Global Privacy Policy, please visithttps://www.manpower.com.sg/privacy-policy

Job Description

• In charge of verifying shipment content against shipping documents provided.
• Responsible in assisting in material picking against pick list and packing of outbound shipments.
• In charge of rejecting damage items and record discrepancies.
• In charge of data entry into ERP system.
• Responsible in assisting Logistics Officer in coordinating with logistics provider on shipment collection.
• In Charge of the visual inspect material for defects and report these and any unusual situation immediately.
• Operate lift trucks, hand trucks, forklifts, stackers, or any other lifting or material handling equipment/devices to move, convey, or hoist materials or products, following the training provided.
• Maintain good housekeeping practices in work area.

Requirements

• Min GCE ‘O’ level and above
• Min 3 year of experience in ERP systems, lifting devices and Material Handling Equipment (MHE).
• Possess a Class 3 Driving License and Forklift License.

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

• Prepare regular product performance report segregated based on various distribution channels
• To facilitate Customers & Staff campaigns together with Product Manger
• Track campaign performance and conduct post campaign analysis
• Conduct user acceptance test (“UAT”) include develop and execute test cases and ensure UAT results meet the functional specifications
• Ability to automate manual reporting via the use of Macro / VBA
• Other admin/projects as assigned

Requirements

• Proficient in Excel / Pivots / Lookups
• Demonstrated adaptability and organizational skills, including the ability to manage competing priorities and effectively manage tight timeline

Interested candidates please send in your resume to:

Reina Patricia Johan
Outsourcing Team
Recruit Express Pte Ltd
Email: reina@recruitexpress.com.sg
EA License No:99C4599

Allegis Global Solutions is the exclusive Contingent HR services provider for one of the world’s leading banks.

At Allegis Global Solutions we’re proud to be the leader in global talent solutions. We draw upon decades of industry expertise to develop innovative tools, products, processes and strategies focused on outcome.

Moreover, we’re incredibly proud to have built a culture that empowers our people to make their mark while making deep connections that will last a lifetime. With our passion and culture for talent, we are truly transforming the way the World acquires talent.

Our Client is one of the world's most international banks with over 1,100 branches, offices and outlets in 67 countries. They operate in some of the world's most dynamic markets and have been for over 150 years. More than 90 per cent of their income and profits are derived from Asia, Africa and the Middle East. Their brand promise, Here for good, underlines their distinctive approach.

JOB SUMMARY

Seeking an experienced Product Owner to lead the transformation of ideas into seamless, intuitive product experiences. The ideal candidate excels in planning, designing, scaling, and commercializing products, with a proven ability to test, validate, and optimize throughout the product lifecycle.

This role requires a strong client focus and business acumen to effectively prioritize and deliver on competing demands. You will inspire and influence cross-functional teams to achieve positive outcomes with executional excellence. If you are a creative problem solver who thrives on tackling complex challenges and building products from inception to scale, we encourage you to apply.

Key responsibilities include product management, governance, and commercialization activities to support client channel onboarding and the development of scalable digital solutions. Additionally, you will serve as a key point of contact for education, thought leadership, and product expertise related to client channel onboarding.

RESPONSIBILITIES

Strategy

• Lead high-priority, cross-functional initiatives, addressing key strategic issues and functional architecture in close collaboration with business, operations, and technology teams, with a focus on shaping and executing the client channel onboarding strategy to achieve business objectives.
• Ensure alignment of channel onboarding product goals with overall business objectives and regulatory requirements.
• Drive the implementation of digital solutions across the channel onboarding domain and operations, fostering ongoing partnerships with internal stakeholders and clients.
• Facilitate business change management and process design by developing and reviewing detailed software/functional requirements and process flow diagrams.
• Build and maintain strong relationships with key stakeholders, communicating project progress to Senior Sponsors, Business Sponsors, Steering Committees, and the Program Management Office as appropriate.
• Serve as a subject matter expert (SME) for channel onboarding to senior stakeholders and team members.
• Stay abreast of industry trends, technological advancements, and best practices within the channel onboarding domain.
• Leverage innovative solutions to enhance operational efficiency and client satisfaction.

Business

• As the Product Owner, responsible for crafting the product’s vision, roadmap, and maximizing the delivery of business value.
• Collaborate closely with channel operations team, business units, product owners and IT resources throughout all stages of project life cycle -including investigation, analysis, design, development, testing, and implementations - to ensure business requirements are successfully implemented.
• Define and track key performance indicators (KPI’s) to measure the success of various initiatives
• Institutionalize innovative ideas to accelerate the Bank’s digital footprint.

Processes

• Manage the Book of Work, ensuring effective prioritization and alignment with stakeholder timelines.
• Oversee and streamline processes related to information controls, productivity, and regional/country enhancements, including workflows and procedures.
• Manage the product backlog and collaborate with technology teams to digitize client and internal operational workflows for onboarding.
• Review and approve use case scenarios and test cases; coordinate and support user acceptance testing and production verification.
• Ensure governance and compliance with all bank risk assessments and policies.
• Own and approve CADM data usage and define/manage data access for CADM users; strategize and implement identity and access management applications, ensuring no toxic access.
• Collaborate with regional and country digital teams to gather product customizations, facilitate country adoption, and support documentation, guidelines, and training for identity and access management tools.
• Collect and analyze data to inform product direction and define enhancements to attract new clients.
• Deliver the digital strategy for client channel onboarding, ensuring global scalability while accommodating local requirements.
• Act as a people influencer and product owner to deliver proof of concepts and execute incubation ideas across business lines and locations, ensuring governance and controls.
• Develop and implement plans to increase awareness of digital transformation within client channel onboarding.
• Define and drive training programs to enhance digital automation capabilities among channel operations staff and stakeholders.
• Identify and address inefficiencies in channel operations, proposing workflow optimizations.
• Leverage data analysis to inform decisions and improve operational metrics.
• Identify and mitigate risks in channel operations.
• Partner with operations and business units to streamline processes, mitigate risks, and drive efficiencies.
• Measure and evaluate outcomes of change initiatives post-implementation.
• Assess the impact of process changes to ensure no additional manual touchpoints are introduced.

People & Talent

• The role involves coordination between multiple parties 
• Work Closely with channel operations team, business teams, peer product owners, engineering lead, architects to define and implement Solutions.
• Collaborate with cross-functional teams for successful implementation and deployment of client channel onboarding capabilities 
• Engage actively with legal and compliance to raise awareness of new product features and secure acceptance of the changes.

Risk Management

• Ensure adherence to risk management framework.
• Act as the risk control owner under the Group’s risk management framework at the appropriate level.
• Ensure that bank is not exposed to risks due to client channel onboarding data management by enforcing role-based access control, embed market specific data localization as part of the product design.

Governance

• Aligning with new Ways of Working Management Standards (nWOWS)
• Oversee & track implementation timelines, resolve impediments /blockers, ensure change communication & transition
• Good understanding of change management and project management
• Identify, analyse, prepare risk mitigation tactics and manage anticipated resistances
• Good understanding of ADO dashboard, key metrices and functions

QUALIFICATIONS

• Minimum 10 to 15 years of progressive experience in banking, with a strong focus on managing digital channels; experience in Fintech environments is highly desirable.
• At least 5 years of hands-on experience in identity and access management or channel onboarding, preferably within corporate or wholesale banking.
• Demonstrated expertise in product ownership, with a strong customer-centric mindset and the ability to effectively communicate with technical, business, and client-facing teams; familiarity with Cash and Trade products is advantageous.
• Proven track record in leading Agile software development initiatives, including direct experience working with Scrum teams.
• Exceptional project management skills, with the ability to independently drive complex initiatives from conception through to production delivery.
• Advanced analytical and problem-solving abilities, with proficiency in tools such as Google Analytics, Power BI, Tableau, Excel, and PowerPoint.
• Outstanding verbal and written communication skills, capable of conveying both technical and business concepts to diverse audiences.
• Experience in applying analytical methodologies to large-scale data, ensuring strict adherence to security and privacy standards when handling sensitive customer information.
• Bachelor’s or Master’s degree in Computer Science, Engineering, Finance, or a related field; MBA or commercially focused qualifications are a plus.
• Experience managing and collaborating with cross-border and cross-functional teams.
• Strong leadership and collaboration skills, with a proven ability to strategize and drive Book of Work initiatives in partnership with other Product Owners.