Job Description

Oversee the day-to-day running of all matters relating to the construction of this project with the assistance of M&E staffs, mainly on mechanical & electrical works.

• Liaison with external parties such as clients, client representatives and authorities, etc.
  
• Co-ordinate the works carried out by his/her M&E Engineer and M&E Co-ordinators.
  
• Coordinate with consultants, engineers, and other stakeholders to develop detailed M&E plans and specifications.
  
• Review safety reports on compliance and non-compliance to regulatory and organizational Workplace Safety and Health (WSH) policies and Environmental Management System (EMS) standards and practices.
  
• Monitor progress and performance of M&E works, identifying any deviations or issues and implementing corrective measures as required.
  
• Manage sub-con/in progress production planning & build.
  
• Monitoring M&E services variation works and costs during construction stage to ensure within budget.
  

Requirements

• Minimum a recognized Bachelor’s Degree/Diploma in Mechanical/Electrical/Construction Engineering or other building-related disciplines.
  
• At least 5 years of working experience in building and construction projects.
  
• Working knowledge in BIM model software.
  
• Strong technical knowledge of mechanical and electrical systems, including HVAC, plumbing, electrical distribution, and fire protection.
  
• Familiarity with building codes, regulations, and safety standards related to M&E installations.
  
• Team player and able to communicate well with the team.
  
• Strong problem-solving and decision-making abilities, with a keen attention to detail.
  

Location is at Shan Road

5.5 work day

Roles & Responsibilities:

• Attend technical meeting/site meetings with consultants, and provide technical solutions.

• Manage and lead Architectural project teams by outlining and assigning work, reviewing technical accuracy and technical outcomes.

• Manage the Architectural consultants to meet project program, design deliverables, and Authority submission and timely approval.

• Review and value-add to the designs/specifications/drawings submitted by consultants.

• Coordinate with structural team and M&E team to ensure the final design is in-line with architect’s design intents and requirements.

• Inform Project Manager/ Construction Manager on any technical / site problems pertaining to architectural works.

• Assist the Project Manager in the preparation of reports and presentation to management, clients and stakeholders.

Requirements:

• Must possess a qualification from the list of universities by BCA and Board of Architects.
  
• Minimum 5 years of experience in Architectural coordination works.
  
• Conversant with local codes and authority submissions.
  
• Must be computer literate and knowledgeable in software such as Revit, AutoCad, Sketch-up and others will be an added advantage.
  
• Excellent written and verbal communication skills.
  
• Committed and responsible towards job
  
• Able to take ownership, proactive firm
  
• Strong leadership, coaching skills and organising abilities.
  
• Able to work independentlyMust possess a qualification from the list of universities by BCA and Board of Architects.
  
• Minimum 5 years of experience in Architectural coordination works.
  
• Conversant with local codes and authority submissions.
  
• Must be computer literate and knowledgeable in software such as Revit, AutoCad, Sketch-up and others will be an added advantage.
  
• Excellent written and verbal communication skills.
  
• Committed and responsible towards job
  
• Able to take ownership, proactive firm
  
• Strong leadership, coaching skills and organising abilities.
  
• Able to work independently
  
• 5.5 work days
  
• Office: Neythal Road
  

Job Description

Organization, co-ordinate and control the in-house team and appointed sub-contractors.

• Collate and manage all technical specifications, O&M documentation, drawings and compile all maintenance programs from all sub-contractors.
  
• Track and monitor the maintenance programs by using the appropriate software and spreadsheets.
  
• Manage emergency and ad-hoc repairs, breakdowns and trouble-shooting.
  
• Provide technical support and attendance where necessary and act as an Authorized Person.
  
• Manage and act as the co-ordination point between the various subcontractors and/or Vendors appointed by the Board.
  
• Manage and oversee building / facilities management contracts to ensure that the service delivery and contractual obligations are delivered and executed in a manner that fosters and achieves customer satisfaction.
  
• Consolidate and provide technical reports or findings to the Board.
  
• Oversee the health and safety management.
  
• Ensure Permit-to-Work (PTW) is approved and proper submission of all risk assessment reports by all sub-contractors, including those appointed by the Board, before the works are executed, proper filing of the reports and implement inspection and spot checks to ensure compliance to risk assessment by the sub-contractors.
  
• Works management such as preparing monthly progress reports, certification of work completed to the required standard, issue and control of variation orders, etc.
  
• Assist in the day to day ‘running’ of the Property.
  
• Carry out periodical and statutory inspections in an agreed format and manner with the Board and provision of management reports thereafter.
  
• Shall manage customer service-related issues, ensure proper response and action items with customers (any tenants / Occupant / staff or members of public) are closed in a timely and professional manner.
  
• Also be responsible for the office management functions, office support services and administrative support to the Board.
  
• Any other work necessary for effective operations of the Property.
  

Job Requirements

• Degree from recognized tertiary establishment in Facility Management / Mechanical Engineering/ Electrical Engineering/ Building Services.
  
• 5 years relevant experience in Facilities Operation in FM service provider.
  
• Good interpersonal soft skills and verbal & written communication.
  
• Good working knowledge and understanding of maintenance and contracts.
  
• FSM / SCEM / other FM and Safety related certificates will have added advantage.
  

Location:

Marina Barrage

Key Functions

Execution & results. Ensurecompliance with corporate policies and practices for Health, Safety &Environment and Quality; Profit and Loss responsibility and accountability forlaboratory financial performance; Drive and Execute in relation to operationalperformance; Deliver results in line with forecasts and expectations; Ensurethat customer’s technical, quality and delivery requirements are satisfied.

Strategy

– Formulateand execute a strategy to grow the business with a primary focus on organicgrowth; Ensure development of technical services and processes in support ofgrowth strategy with prime focus on testing services relating to the environmentalchemistry sector.

Sales/Commercial/Go To Market Strategy

– Build andmaintain effective relations with clients to enhance the laboratory’sprofitability. Work with the sales team to set targets and to ensure budgetedsales are achieved ; Actively support, and where necessary lead major customerproposals and contracts; Serve as a key relationship partner for high levelcustomer engagements. Ensure that reports and quotes satisfy requirements forcontract review, technical content, and minimize legal risk.

Process/Performance Improvement

- Enhanceskills and processes across the businesses through a focus on continuousimprovement; effectively deploy a management tool box with analysis to driveappropriate KPI’s/metric improvement.

Leadership/People Management

– Developand build a high performing team; Build technical strength and ensure all staffare adequately trained to perform their duties. Create a culture of ‘can do’and ensure high levels of staff engagement and productivity. Provide regular,timely communications and feedback to employees. Provide dynamic hands-onleadership to team to ensure a consistent application of standards, values, andimprovement tools

Roles and Responsibilities
Management System

• Monthly reporting on lab P&L and other KPIs
  
• Adhere to Element Quality and SHE management systempolicies and procedures.
  
• Assist with hazard identification and risk assessmentexercises within their areas of responsibility.
  
• Monitor day-to-day health and safety in area of responsibilityand ensure all hazards, near misses and accidents are reported.
  

Technical

and

Business

Development

Responsibilities

• Provide technical expertise to the team on the servicesprovided by the company to its customers.
  
• Plan daily operation for execution as per agreedtimelines with customers.
  
• Train the technical personnel in the jobrequirements.
  
• Take responsibility for the budgeted numbers andstrive to overachieve the targets month after month.
  
• Strive and achieve 100 % customer satisfaction bytimely reports, by providing technical advice to customers, when needed andproactively anticipate and satisfy the customer needs.
  
• Be abreast of the latest developments in thefield.
  
• Inter-department/location co-ordination and workas “One Company One Team” both internally and externally
  
• Provide timely reports on the activities and futureoutlook for the business.
  
• Any other duties and responsibilities assigned andagreed from time to time.
  

Managerial

Responsibilities

• Work with other functions and employees tomaximize employee retention.
  
• Conduct regular team meetings with specific emphasison HSE, technical updates, etc.
  
• Define training plans for the team.
  
• Motivate the team for superior performance and bea conduit between employee’s needs and the company.
  
• Carries out supervisory responsibilities in accordancewith the organization's policies and applicable laws.
  
• Departmental responsibilities include interviewing,hiring, and training employees; planning, assigning, and directing work; appraisingperformance; rewarding and disciplining employees; addressing complaints andresolving conflicts.
  

 Requirement

• Bachelor’s Degree in Chemistry / AppliedChemistry / Chemical Science
  
• Excellent ability to delegate responsibilitieswhile maintaining organizational control of the laboratory operationalactivities.
  
• Minimum of 10 years Laboratory andManagerial/Leadership Experience.
  
• Well versed in laboratory and field lab testing

Job Summary

The role is responsible for planning, coordinating, and supporting execution of marine production activities. This includes manpower planning, scheduling, cost control, and ensuring safe and efficient project delivery. The role also ensures compliance with safety, quality, and regulatory standards while supporting achievement of project KPIs and milestones.

Key Responsibilities

• Plan and coordinate daily departmental activities for smooth project execution
• Prepare work schedules, job lists, material take-offs, and manpower plans
• Allocate manpower and coordinate with internal teams and contractors to optimize productivity
• Monitor project progress, schedules, and resource utilization
• Coordinate with Project Managers, Commercial, Procurement, and other stakeholders
• Support timely material availability and control material usage to reduce wastage
• Identify and report technical, manpower, or scheduling risks early
• Participate in meetings with internal teams and clients as required
• Ensure compliance with safety, quality, environmental, and regulatory requirements
• Promote safe work practices and Permit-to-Work (PTW) compliance
• Support audits, documentation, and reporting requirements (RA, SOP, etc.)
• Assist in budget monitoring and cost control activities
• Support continuous improvement in productivity, safety, and operational efficiency
• Undertake additional duties as assigned by Production Manager

Key Requirements

• Diploma or Degree in Electrical Engineering or related field
• 8–10 years of experience in marine or shipyard industry
• Strong knowledge of marine project planning and execution
• Ability to read technical drawings and specifications
• Experience in manpower planning and production scheduling
• Good communication and coordination skills
• Strong commitment to safety and compliance standards

Role Summary

Responsible for overseeing daily finance operations in Tuas, ensuring compliance with financial policies, supporting efficient processes, managing cashflow, and delivering accurate financial reporting for Singapore entities.

Key Responsibilities

• Manage daily finance operations in line with company policies, budgets, and objectives
• Ensure compliance with financial controls and internal policies
• Improve accounts payable processes, including invoice and payment processing
• Manage cashflow and liquidity for Singapore entities, including risk monitoring
• Support accurate financial reporting with FP&A and GL teams
• Liaise with auditors, tax agents, and banks
• Support ad-hoc finance and operational projects

Requirements

• Bachelor’s degree in Accounting, Finance, or related field
• Minimum 5 years of finance operations experience
• Experience in team leadership and shared service environment
• Strong Excel skills; SAP experience is an advantage

Key Competencies

• Strong understanding of financial controls, compliance, and risk management
• Analytical, organized, and detail-oriented
• Strong communication and stakeholder management skills
• Ability to multitask, prioritize, and work collaboratively
• Proactive, resilient, and hands-on approach to leadership

About Us

Far East Organization is a Christian Enterprise, which develops real estate and operates businesses by serving with grace, love, integrity and honesty. Together with its Hong Kong-based sister company Sino Group, they are one of Asia’s largest real estate groups, with operations in Singapore, Malaysia, Australia, Japan, China (Mainland and Hong Kong) and USA. 

Far East Organization is the largest private property developer in Singapore, having developed over 780 developments across all segments of real estate including 55,000 private homes in Singapore since its establishment in 1960. Far East Organization includes three listed entities: Far East Orchard Limited, Far East Hospitality Trust and Yeo Hiap Seng Limited.

Far East Organization is the winner of 14 FIABCI World Prix d’Excellence awards, the highest honour in international real estate. In 2022, Far East Organization is listed as top 50 of The Straits Time’s Singapore Best Employers Study. We believe in taking care of the total well-being of our people as they grow with us. We nurture a community where talent is developed and recognised, innovative ideas are encouraged, and achievements celebrated.

Our health and well-being benefits provide physical, mental and spiritual support to our people and their families. In addition to annual leave, performance bonus, medical and insurance coverage, you can anticipate the provision of birthday leave, birthday benefits, care leave, flexible benefits, staff rebates at F&B outlets, and special rates at our hotels, both locally and overseas. We empower you in your engagement with the wider community by providing varied activities to experience different opportunities to serve and contribute to the community.

Responsibilities

• Provide market and business insights and support business on financial modelling for business proposal or decision making
  
• Analyse monthly financial results and business drivers and provide supporting commentary on the variances between actual and budget/forecast
  
• Manage the annual budgeting process and analyse economic indicators and market trends to prepare forecasts
  
• Partner the business units to formulate key strategies and recommendations to drive growth and profitability
  
• Prepare adhoc presentations for COO and/or CFO
  
• Strengthen current internal controls and improve Finance processes and systems
  

Requirements

• Degree in Accounting or equivalent qualification, with CPA or relevant professional qualification
  
• Minimum 12 years of relevant experience in commercial and Big 4 accounting firms, including at least 3 years in external audit
  
• Strong financial modelling and analysis skills
  
• Strong communication, interpersonal and analytical skills
  
• Proficient in SAP and Microsoft Office

Responsibilities

• Assist the Front Office Manager in maintaining proper, efficient, and profitable functioning of the department.
  
• Collaborate with the Front Office Manager to develop long-term and short-term strategies planning, plan budgets and forecast for the department.
  
• Provide recommendations and advice to the Front Office Manager for process and strategy improvements within the department.
  
• Analyze trends, changing needs, and guests’ expectations to proactively meet accommodations, services, and facility needs.
  
• Ensure staff support efforts to achieve ARR and occupancy goals through yield management of room inventory.
  
• Monitor the Housekeeping Department to maintain excellent service and cleanliness for guestrooms and public areas within the budget.
  
• Oversee the Reservation Section to achieve yield % goals and provide a 3-month daily booking forecast to the management.
  
• Supervise the Telephone Sections for prompt and friendly handling of administrative and guest calls.
  
• Periodically inspect guest rooms, public areas, lobby, and other facilities ensure consistency of high standards.
  
• Coordinate with Outsource Security for efficient surveillance and proper reporting and follow-up on incidents.
  
• Collaborate with the Front Office Manager and Human Resources for manpower needs, recruitments, promotions, and terminations etc.
  
• Review departmental programs to support team development.
  
• Undertake any other duties assigned by the Front Office Manager with diligence and professionalism.
  

Requirements

• Minimum Diploma or Degree in Hospitality, Tourism, or related field.
  
• At least 3–5 years of Front Office experience, including 1–2 years in a supervisory role.
  
• Strong leadership, communication, and interpersonal skills.
  
• Service-oriented with the ability to support daily front office operations and guest satisfaction.
  
• Proficient in Opera PMS or other hotel front office systems.
  
• Hospitality certifications (e.g., CERT, service excellence, operations management, or leadership) are an advantage.
  
• Professional, well-groomed, and composed in all guest interactions.

Job Expectations

• Responsible for ensuring the proper, efficient, and profitable functioning of the Hotel.
  
• Supervise sections in the Front Office, including reception, cashier, telephone, reservation, and baggage services. Monitor staff members’ conduct and job performance and to project a positive corporate image to guests.
  
• Provide prompt, courteous, and efficient service to guests and handle guest complaints with tact and diplomacy. Assist in guest check-ins and check-outs.
  
• Assist in inspecting rooms assigned to VIPs before their arrival, escort VIPs to their rooms and ensure complimentary amenities are provided. Inform relevant departments about VIPs’ arrival.
  
• Check the Logbook for messages and follow up actions at the beginning of each shift.  Issue keys to authorized personnel only and initiate correspondence regarding enquiries, reservations, and complaints. Monitor housekeeping discrepancy reports and take corrective actions when necessary.
  
• Handle security-related matters, such as directing guests reporting incidents or theft and addressing guest conduct issues with the Security Department.
  
• Maintain the cash float amount according to expected occupancy. Authorize rate and room changes, paid outs, cash advances, and acceptance of cheques following procedures and credit policies.
  
• Take charge of training all reception staff members, include planning, organizing and conducting on-the-job training.
  
• Conduct spot checks on outlets in the absence of the Outlet Manager.
  
• Monitor room inventory closely to maximize room utilization and generate higher revenue. Collaborate with Sales to optimize revenue and occupancy from group allotments.
  
• Take on the responsibility of evacuating staff members and guests during a fire in the absence of the Safety & Fire Manager. Attend CERT training as required by law and regulations.
  
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.
  

Requirements

• Minimum Diploma in Hospitality, Tourism, or related field.
  
• At least 2–3 years of Front Office or supervisory experience in the hotel industry.
  
• Proficient in Opera PMS or other hotel management systems.
  
• Hospitality certifications (e.g., CERT, service excellence, leadership, or operations) are an advantage.
  
• Strong leadership, communication, and problem-solving skills.
  
• Service-oriented with the ability to handle guest feedback and operational issues effectively.
  
• Well-groomed and professional in appearance and demeanor.
  
• Willing to work rotating shifts, weekends, and public holidays.
  

Locations Available: 

• The Barracks Hotel Sentosa
  
• The Outpost Hotel Sentosa
  
• Oasia Resort Sentosa
  
• Village Hotel Sentosa

Responsibilities

1. Corporate Strategy
   

• • Strategy Formulation & Execution: Collaborate with the Business Units to drive the Group’s Annual Strategy Cycle. Work with Senior Management team to define growth targets and capital allocation priorities with Business Units, synthesising inputs into the Annual Strategic Plan.
    
  • Strategic Initiatives: Partner with Senior Management and Business Units heads in execution of the approved Corporate Strategy, working together with Business Units to deliver meaningful and high-impact strategic work, including feasibility studies for new sectors/ market entry, group-level M&A, and strategic partnership negotiations.
    
  • Reporting: Create and prepare monthly and quarterly reports/ presentations to update Senior Management and Board. Create high-impact presentations to support the Senior Management and Board in decision-making.
    

1. Fund Management
   

• • Capital Raising Execution:  Support the fundraising process for the Group’s growing Private Capital platform, while building strong networks with market players, investors and partners. Manage the investor pipeline, oversee the virtual data room (VDR), and coordinate roadshows for new PBSA/Hospitality funds.
    
  • Marketing Collateral: Prepare marketing materials, including the Private Placement Memorandum (PPM), Teasers, and Pitchbooks. Synthesise investment highlights into compelling narratives for LPs.
    
  • DDQ & Queries: Own the Due Diligence Questionnaire (DDQ) database. Coordinate with internal teams to provide accurate, timely, and compliant responses to LPs.
    
  • KYC/AML Oversight: Oversee the investor onboarding process with service providers, ensuring robust AML/CFT and Source of Wealth checks are completed.
    
  • Fund Operations Management: Oversee the capital call and distribution process to ensure efficient cash flow management and accurate LP equalisation.
    
  • Investor Reporting: Prepare quarterly performance reports and investor newsletters, ensuring LPs receive updates on fund performance and portfolio strategy.
    

1. Portfolio Management & Investment Oversight
   

• • Investment Gatekeeping (QA): Review and stress-test financial models and materials submitted by Business Units. Validate assumptions, check return calculations, and ensure alignment with the investment strategy before IC submission.
    
  • IC Process Management: Manage the Investment Committee process. Ensure IC papers submitted by BUs are comprehensive, standardised, and institutional-grade.
    
  • Fund-Level Modelling: Build and maintain Fund-level models to track aggregate returns, forecast promote/carried interest, and analyse the impact of new acquisitions on the overall Fund.
    

1. Other Responsibilities
   

• • Undertake any other duties assigned by superiors diligently and professionally.
    

Requirements

• Bachelor’s degree in Finance, Economics, Real Estate, or a related field. CFA or CA/CPA designation (Or working towards designation) preferred.
  
• 4–7 years of relevant experience in Investment Banking, Private Equity, Real Estate Fund Management, or Corporate Strategy in a Real Estate Developer is preferred.
  
• Demonstrated experience in a fundraising process (PPM creation, DDQ management, LP interaction), ideally within a real estate context.
  
• Strong Excel skills, especially in dealing with synthesising large data sets and scenarios modelling.
  
• Resourceful, self-motivated and possess strong problem-solving capabilities. Strong  organisational and multi-tasking skills required to lead and participate in several projects.
  
• Comfortable reviewing and commenting on commercial terms in legal documents (LPAs, SHAs, Loan Agreements).
  
• Strong written and visual communication skills. Ability to build high-impact PowerPoint presentations for Senior Management, Board, and Investor audiences.
  
• Experience in preparing board-level presentation materials or exposure to Listed Company reporting cycles is a strong advantage
  

Responsibilities

• Day-to-day sales activities include telemarketing, sales calls, hotel visits, entertainment, virtual presentations etc.
  
• Be familiar and effective in the sales process: create rapport, ask open questions, follow-up, anticipate and manage expectations, advise conflicts, overcome objections, closing and obtain post-feedback.
  
• Acquire new sales leads/ prospects and establish new accounts to grow account/ client base.
  
• Foster and develop relationship with existing clients and customers to maintain loyalty. Manage leads and enquiries and provide suitable solutions promptly.
  
• Achieve various monthly sales targets set to meet overall cluster budget.
  
• Review account portfolio regularly and present to management to provide analysis on performance of each account and forward action plans.
  
• Be familiar and diligent with various company systems and sales tools, such as property management system, customer relationship management system, booker loyalty where applicable.
  
• Compliance with statutory regulations and internal guidelines/ SOPs.
  
• Follow up with clients whose payments are outstanding and long overdue.
  

Requirements

• Diploma or Degree in Sales and Marketing.
  
• At least 3 - 5 years of relevant experience in hospitality industry.
  
• Excellent communication, interpersonal, networking and organisational skills.
  
• Strong negotiation and presentation skills.
  
• Able to work well under pressure in a fast paced environment.
  
• Self-motivated, team player, result oriented individual with strong business acumen.

About Us

Far East Organization is a Christian Enterprise, which develops real estate and operates businesses by serving with grace, love, integrity and honesty. Together with its Hong Kong-based sister company Sino Group, they are one of Asia’s largest real estate groups, with operations in Singapore, Malaysia, Australia, Japan, China (Mainland and Hong Kong) and USA. 

Far East Organization is the largest private property developer in Singapore, having developed over 780 developments across all segments of real estate including 55,000 private homes in Singapore since its establishment in 1960. Far East Organization includes three listed entities: Far East Orchard Limited, Far East Hospitality Trust and Yeo Hiap Seng Limited.

Far East Organization is the winner of 14 FIABCI World Prix d’Excellence awards, the highest honour in international real estate. In 2022, Far East Organization is listed as top 50 of The Straits Time’s Singapore Best Employers Study. We believe in taking care of the total well-being of our people as they grow with us. We nurture a community where talent is developed and recognised, innovative ideas are encouraged, and achievements celebrated.

Our health and well-being benefits provide physical, mental and spiritual support to our people and their families. In addition to annual leave, performance bonus, medical and insurance coverage, you can anticipate the provision of birthday leave, birthday benefits, care leave, flexible benefits, staff rebates at F&B outlets, and special rates at our hotels, both locally and overseas. We empower you in your engagement with the wider community by providing varied activities to experience different opportunities to serve and contribute to the community.

Responsibilities

• Assist in annual budgeting and quarterly management reports for commercial premises
  
• Collaborate with the property manager to uphold operational excellence across commercial premises
  
• Collaborate with marketing agents for the effective leasing of the commercial premises
  
• Ensure compliance with internal controls, corporate policies, and statutory requirements
  
• Support lease management activities, including drafting, reviewing and issuing lease documentation
  
• Ensure proper documentation, archival, and implementation of processes for the smooth operation of lease management activities
  
• Maintain accurate and organized lease records, ensuring proper documentation and archival to facilitate smooth operations
  
• Update and manage tenancy information in SAP and other relevant databases to support reporting, payment processing, and arrears tracking
  
• Facilitate in property tax matters including liaising with property tax agent for the assessment of annual values, raising objections, preparation of schedules, statements and reconciliations for all properties.
  
• Support in asset enhancement initiatives and facilitate capital expenditure planning and execution
  
• Evaluating and executing sustainability initiatives which align with the Company’s sustainability goals
  
• Support in procurement administration, proper recording, and archival of procurement documents
  
• Contribute to digitalisation and process improvement initiatives aimed at enhancing operational efficiency and effectiveness 
  

Requirements

• Degree in Business Administration, Real Estate or a related discipline, with at least 3 years of relevant experience in lease management, property administration or asset management
  
• Strong communication and interpersonal skill to collaborate with stakeholders
  
• Meticulous, resourceful, independent and able to work proactively towards problem solving
  
• Good working knowledge of MS Excel and SAP and other property management systems would be advantageous
  
• Demonstrated ability to manage documentation, ensure compliance and support process improvement initiatives 
  

Responsibilities

The Front Office Manager assists the Hotel Manager in the overall administration and operation of the Front Office department. The Front Office Manager is primarily responsible for providing leadership, supervision, direction for Front Office department in accordance with the Objectives and Quality Standards established by The Hotel; while driving the business to achieve its maximum potential financially and operationally.

• Responsible for the effective, efficient, and profitable functioning of the Front Office department.
  
• Prepares the short-term and long-term department strategies for onward planning, budgeting, and forecasting together with the Cluster Executive Committee.
  
• Develops, recommends, and advises the Hotel Manager on potential areas for opportunities in pertinence to processes and strategies within the Hotel.
  
• Champions and guides Front Office department in upholding all aspects of the Brand Experience for The Hotel, ensuring all brand touchpoints are delivered consistently in delivering upon the most memorable experiences for our guests.
  
• Detailed JD to be discussed during interview.
  

Requirements

• Diploma in any field
  
• At least 5 years of relevant experience in a similar capacity
  
• Team player with positive attitude, enthusiasm and initiative
  
• Knowledge in Opera System will be advantageous

Responsibilities

• Operational Oversight: Responsible for ensuring the proper, efficient, and profitable functioning of the Hotel.
  

• Team Supervision: Supervise sections in the Front Office, including reception, cashier, telephone, reservation, and baggage services. Monitor staff members’ conduct and job performance and project a positive corporate image to guests.
  

• Guest Service: Provide prompt, courteous, and efficient service to guests and handle guest complaints with tact and diplomacy. Assist in guest check-ins and check-outs.
  

• VIP Management: Assist in inspecting rooms assigned to VIPs before their arrival, escort VIPs to their rooms, and ensure complimentary amenities are provided. Inform relevant departments about VIPs’ arrival.
  

• Administrative Duties: Check the Logbook for messages and follow-up actions at the beginning of each shift. Issue keys to authorized personnel only and initiate correspondence regarding enquiries, reservations, and complaints.
  

• Reporting & Coordination: Monitor housekeeping discrepancy reports and take corrective actions when necessary.
  

• Security & Safety: Handle security-related matters, such as directing guests reporting incidents or theft and addressing guest conduct issues with the Security Department.
  

• Financial Duties: Maintain the cash float amount according to expected occupancy. Authorize rate and room changes, paid outs, cash advances, and acceptance of cheques following procedures and credit policies.
  

• Staff Development: Take charge of training all reception staff members, including planning, organizing, and conducting on-the-job training.
  

• Outlet Supervision: Conduct spot checks on outlets in the absence of the Outlet Manager.
  

• Revenue Optimization: Monitor room inventory closely to maximize room utilization and generate higher revenue. Collaborate with Sales to optimize revenue and occupancy from group allotments.
  

• Emergency Response: Take on the responsibility of evacuating staff members and guests during a fire in the absence of the Safety & Fire Manager. Attend CERT training as required by law and regulations.
  

• General Support: Perform any other duties assigned by supervisors, carrying them out diligently and professionally.
  

Requirements

• Education: Minimum Diploma in Hospitality, Tourism, or related field.
  

• Experience: At least 2–3 years of Front Office or supervisory experience in the hotel industry.
  

• Technical Skills: Proficient in Opera PMS or other hotel management systems.
  

• Certifications: Hospitality certifications (e.g., CERT, service excellence, leadership, or operations) are an advantage.
  

• Soft Skills: Strong leadership, communication, and problem-solving skills.
  

• Aptitude: Service-oriented with the ability to handle guest feedback and operational issues effectively.
  

• Professionalism: Well-groomed and professional in appearance and demeanor.
  

• Flexibility: Willing to work rotating shifts, weekends, and public holidays.

Responsibilities

Portfolio: Orchard Rendezvous Hotel, Rendezvous Hotel Singapore, Vibe Hotel Singapore Orchard and Quincy Hotel.

• Promote the property through networking, cold calling, site inspections and presentations.
  

• Manage bookings for individual and group businesses.
  

• Implement sales strategies to achieve revenue targets and profitability.
  

• Respond promptly to all telephone and walk-in enquiries about events and catering space.
  

• Conduct tours of the property with event planners and potential guests/customers.
  

• Update the operations of the property, market trends and competition.
  

• Hunt for new sales leads.
  

Requirements

• Bachelor’s degree / Diploma in Hospitality Management or related field.
  

• 0–4 years of catering sales and event management experience.
  

• Ability to manage and support catering accounts and events.
  

• Strong negotiation and communication skills.
  

• Knowledge of hospitality CRM and catering systems.
  

• Assist in preparing proposals, contracts, and event orders.
  

• Good organizational and time management skills.
  

• Ability to build and maintain client relationships.
  

• Event coordination and on-site support.