Total 50 job vacancies by ServiceNow

Role Overview 

​​​Manage regional technical standards and data governance​​, ensuring that global media campaigns are compliant, tracked accurately, and technically sound.​​​​     ​​ This role requires balancing hands-on platform work with regional stakeholder management across diverse markets. 

Key Responsibilities 

Regional Platform Management 

• Maintain admin access and oversight for accounts across ServiceNow’s ad tech stack such as Google Ads, LinkedIn Campaign Manager, The Trade Desk, and Adobe Advertising Cloud 
• Ensure regional campaigns adhere to global platform governance standards while accommodating local market requirements 
• ​​​​Perform regular operational oversight of the technical infrastructure, ​​ensuring that tracking, pixels, and data flows remain intact across global systems ​​​     ​​ 
• Serve as regional escalation point for platform access, permissions, and technical troubleshooting 

Technical Operations 

• In accordance to aligned procedures and governance with Ad tech team, work with agency to:  
  • implement and QA tracking/measurement setups: pixel deployment, tag management, conversion tracking for campaigns 
  • Verify data integrity between ad platforms and internal systems (CRM, marketing automation) 
  • Ensure compliance with regional data privacy regulations (GDPR and other country-specific requirements) and brand safety standards 
  • Troubleshoot technical issues: tracking breaks, campaign delivery problems, data discrepancies 

​Agency Partnership  

• ​​Collaborate with agency's regional hub team on campaign setup, optimization, ​     ​troubleshooting​, and testing of new ​opportunities​ 
• Review agency platform usage for compliance with governance standards and best practices 
• Provide technical guidance and training to agency team on platform updates and requirements 
• ​​QA high-risk or complex campaign launches to prevent technical failures​​​ 
• ​​​Support ongoing agency performance evaluation and partnership options​​ 

Financial & Vendor Operations 

• Reconcile platform invoices with agency billing, investigating and resolving discrepancies 
• Monitor regional budget pacing and spend allocation across platforms 
• Support vendor relationship management: coordinate with platform reps on issues, credits, or partnership opportunities 
• Maintain documentation of platform spend, credits, and billing adjustments 

Cross-Functional Collaboration 

• Partner with media strategy team to understand campaign requirements and provide technical feasibility guidance 
• Coordinate with global ad tech team on platform configurations, integrations, and governance updates 
• Collaborate with analytics team on measurement strategy, data quality, and reporting requirements 
• Work with regional creative and marketing ops teams to ensure seamless campaign execution 

Process & Documentation 

• Maintain regional documentation: account structures, access protocols, troubleshooting guides 
• Contribute to global standard operating procedures and platform governance documentation 
• Identify opportunities to streamline processes and reduce operational friction 
• Share regional insights and best practices with global ad ops team 

Description:

• ​​​Direct the regional media roadmap​​, ensuring local activations align with global COE standards, championing and embedding buyer-group-led media strategies within holistic media planning, while maximizing regional pipeline impact.​​​​
• They ensure ​highly-targeted​ Buyer Group media strategy is executed locally across all paid touchpoints (digital and offline), supporting ABM at Scale.
• The role reports to the Regional Director of Media.
• They serve as the regional day-to-day point of contact for the ​​external Media Agency of Record, managing regional budgets, local plan execution, and ensuring all paid media is compliant and culturally resonant to the specific Integrated marketing campaign they are accountable for.

Responsibilities:

• ​​​Define the​​ ​regional media ​​​strategy​​​​ and mix for an assigned global region​​​​, ensuring that budget allocations and channel ​​​​targeting and journey mapping​​ are optimized for complex B2B buyer journeys.
• ​​​​E​​nsure assigned regional programs reflect Global COE strategy, while maximizing the account based buyer group pipeline velocity in the region and supporting region KPIs and business objectives.locally and brand KPIs​​​.
• ​​​C​reate executive summaries of campaign plan and performance for internal socialization​​​.
• ​​​​Monitor and report on creative asset performance and build recommendations for content strategist​​​.
• Drive the agency's testing roadmap, utilizing new channels, formats, and optimization to secure competitive advantage and increase ROI.
• Partner with Audience Intelligence to internalize insights, finding new media approaches to engage hyper-targeted Buyer Groups.
• ​​Define agency performance standards, and govern execution quality ​and efficiency, driving continuous optimization and approving strategies against Buyer Group KPIs.
• Collaborate with Integrated Marketing, Audience Intelligence, and Regional ​Marketing teams​​​ to ensure synchronized execution and influence adoption of high-impact ​media ​plans.
• Manage SOWs, invoicing, budget pacing, variance tracking, and provide high-level forecasting inputs to the Director.
• Synthesize data (media, audience, analytics) into a unified performance story, proposing actions to improve pipeline velocity and GTM outcomes.
• Provide input on the AdTech stack roadmap, evaluating new technologies and defining data flow for the Activation & Experience leader.

Key outputs:

• ​​Regional ​Performance Media Activation Plan.
• Campaign and quarterly performance reporting, including coordination of regional insights to support regional and global Quarterly Business Reviews.
• Budget Governance & Forecasting Reports.
• Testing and Innovation Roadmap.

Qualifications (skills & competencies​​​):

​​​Qualifications​​:

• ​​​​Proven expertise in regionalized media activation​​ and the application of global strategic frameworks to local market nuances.​​​​​

Hard Skills:

• ​​​Understand regional GTM nuances​​
• Advanced Media Strategy
• Agency Management & Governance
• Strategic Media Planning (Global, multi-channel B2B)
• ABM Activation Platform Experience
• Cross-Channel Measurement & Attribution

Soft Skills (Leadership Competencies):

• Orchestration & Collaboration
• Accountability & Drive
• Strategic Storytelling
• Budget Management & Financial AcumenDescription:

Role Overview 

​​​Manage regional technical standards and data governance​​, ensuring that global media campaigns are compliant, tracked accurately, and technically sound.​​​​ This role requires balancing hands-on platform work with regional stakeholder management across diverse markets. 

Key Responsibilities 

Regional Platform Management 

• Maintain admin access and oversight for accounts across ServiceNow’s ad tech stack such as Google Ads, LinkedIn Campaign Manager, The Trade Desk, and Adobe Advertising Cloud 
• Ensure regional campaigns adhere to global platform governance standards while accommodating local market requirements 
• ​​​​Perform regular operational oversight of the technical infrastructure, ​​ensuring that tracking, pixels, and data flows remain intact across global systems ​​​     ​​ 
• Serve as regional escalation point for platform access, permissions, and technical troubleshooting 

Technical Operations 

• In accordance to aligned procedures and governance with Ad tech team, work with agency to:  implement and QA tracking/measurement setups: pixel deployment, tag management, conversion tracking for campaigns Verify data integrity between ad platforms and internal systems (CRM, marketing automation) Ensure compliance with regional data privacy regulations (GDPR and other country-specific requirements) and brand safety standards Troubleshoot technical issues: tracking breaks, campaign delivery problems, data discrepancies 

​Agency Partnership  

• ​​Collaborate with agency's regional hub team on campaign setup, optimization, ​troubleshooting​, and testing of new ​opportunities​ 
• Review agency platform usage for compliance with governance standards and best practices 
• Provide technical guidance and training to agency team on platform updates and requirements 
• ​​QA high-risk or complex campaign launches to prevent technical failures​​​ 
• ​​​Support ongoing agency performance evaluation and partnership options​​ 

Financial & Vendor Operations 

• Reconcile platform invoices with agency billing, investigating and resolving discrepancies 
• Monitor regional budget pacing and spend allocation across platforms 
• Support vendor relationship management: coordinate with platform reps on issues, credits, or partnership opportunities 
• Maintain documentation of platform spend, credits, and billing adjustments 

Cross-Functional Collaboration 

• Partner with media strategy team to understand campaign requirements and provide technical feasibility guidance 
• Coordinate with global ad tech team on platform configurations, integrations, and governance updates 
• Collaborate with analytics team on measurement strategy, data quality, and reporting requirements 
• Work with regional creative and marketing ops teams to ensure seamless campaign execution 

Process & Documentation 

• Maintain regional documentation: account structures, access protocols, troubleshooting guides 
• Contribute to global standard operating procedures and platform governance documentation 
• Identify opportunities to streamline processes and reduce operational friction 
• Share regional insights and best practices with global ad ops team 

Qualifications (skills & competencies):

Required Qualifications 

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 5+ years in digital advertising operations, campaign management, or ad tech roles 
• Strong technical proficiency in Google Ads, LinkedIn Campaign Manager, The Trade Desk, and Adobe Advertising Cloud 
• Experience managing multi-country campaigns with regional complexity (language, currency, regulations) 
• Understanding of tracking/measurement: pixels, tags, GTM, conversion tracking, basic data integrations 
• ​​Hands-on experience with billing reconciliation and budget management​​​ 
• ​​​​Proven expertise in regional technical ​​requirements​​ and data governance, ​​with experience managing technical data integrity within distributed operating models.​​​ 
• GDPR and regional privacy law knowledge and experience ensuring compliance in digital advertising 
• Strong agency collaboration skills - ability to maintain quality while building partnerships 
• Excellent problem-solving and troubleshooting abilities 
• Comfortable working across time zones with global teams 
• Bachelor's degree in Marketing, Business, Computer Science, or related field 

Preferred Qualifications 

• Experience in B2B tech/SaaS marketing 
• Familiarity with Salesforce, marketing automation platforms, or data visualization tools 
• Platform certifications (Google Ads, LinkedIn, The Trade Desk, Adobe) 
• Experience in APAC advertising markets and regional platform nuances 

Key Success Metrics 

• Technical issue resolution time and campaign uptime 
• Tracking accuracy and data quality for APAC campaigns 
• Billing reconciliation accuracy and timeliness 
• Agency feedback on collaboration quality and responsiveness 
• Regional media strategy team satisfaction with ad ops support 
• Proactive identification and prevention of technical issues Job Description

Description:

• This senior leadership role, Performance Media Activation Director, reports to the VP Global Media & Sponsorships.
• ​​​Lead the strategic activation of the regional media capability,​​ ensuring regional programs reflect Global COE vision, championing and embedding buying-group-led media strategy within holistic media planning,  while maximizing local account-based buyer group pipeline velocity​​​ and brand KPIs.​​​
• Mission: Collaborate with Integrated marketing team to drive measurable media outcomes, increase pipeline velocity, and gain competitive advantage via highly-targeted Buyer Group media strategy and ABM at scale across all outsourced paid media channels, in partnership with the agency and program leaders.
• Establishes a technology and AI-first approach with the media agency, aligning execution with ServiceNow's ethos for market differentiation.
• Leads the (APAC) Media Activation for performance programs, manages the strategic and financial media agency relationship, ensures global quality execution, and fosters deep partnerships across IMC, Audience, and Data & Analytics teams.

Responsibilities:

• Works with VP of Global Media and Sponsorships, and other regional directors to Define the strategic roadmap for the COE, focusing on global process excellence and building expertise in highly-targeted, multi-channel B2B media.
• ​​​​Direct regional agency performance and strategic alignment,​​ governing the local application of global SOWs and ensuring regional strategies meet global performance benchmarks and budgeting requirements.
• Establish governance for media agency insights generation, ensuring efficient delivery to Audience Intelligence for Connection Strategy.
• Own planning, forecasting, and reconciliation of the global media activation budget, maximizing ROI across Buyer Groups and countries.
• Direct the synthesis of data to create an executive-level performance story demonstrating media's contribution to GTM success.
• Partner with Audience Intelligence, IMC, and Digital Experience leaders to ensure synchronized media execution across the customer journey.
• Educate ONE Team and regional leaders on high-impact performance media opportunities to maximize adoption and return.
• Partner on the AdTech roadmap and ensure data flow and integrity for accurate targeting and cross-channel measurement.
• Lead, mentor, and coach the Global and Regional Media Activation team, ensuring clear roles, high performance, and deep expertise.
• Govern the strategic use of AI and machine learning in media execution, evaluating agency performance for efficiency and competitive differentiation.

Key outputs:

• Activation COE Strategy & Capability Roadmap
• Global/Regional Media & Partner Relationship Strategy
• Global/Regional Activation Governance Model
• Strategic Performance & Optimization Report
• AI & Innovation Adoption Framework
• Channel Insight Governance Framework

Qualifications (skills and competencies):

Hard Skills:

• Global Media Agency Governance & Financial Management
• Global Paid Media Portfolio Strategy & Oversight
• Advanced ABM/Buyer Group Media Strategy
• AI/ML Media Strategic Governance and Evaluation
• AdTech Strategy & Data Flow Architecture

Soft Skills (Leadership Competencies):

• Vision & Strategic Planning
• Executive Communication & Influence
• Governance & Process Design
• Accountability & Risk Management
• ​​Talent Leadership & Capability Building​​​
• ​​​​Proven expertise in regionalized media activation leadership ​​and the strategic orchestration of distributed agency teams​​​Description:

The Solution Sales Executive will oversee market success of ServiceNow's CRM & Industry Workflows products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

You will achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by:

• Developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan for Central
• Arranging and conducting initial Executive and CxO discussions and positioning meetings; close collaboration with your Solution Consulting counterpart and extended team to deliver ‘art of the possible’ demonstrations showcasing ServiceNow’s CRM & Industry Workflows solution
• Being the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow platform
• Close collaboration with Core Sales Teams (AE’s, SC’s, Leadership) and other ServiceNow Solution Areas (Customer, Employee, IT) to deliver outcomes-based solutions to our clients and prospects
• In partnership with assigned Account Executive and Solution Consultant, present our CRM & Industry Workflows offering directly to prospects, customers, partners and at industry events and seminars
• Support the regional ServiceNow partner channels to drive an effective customer experience
• Articulate customer success strategies to the field in order to streamline and standardize Platform presentations and value proposition
• Sales and partner eco-system sales enablement
• Prospect qualification and the development of new sales opportunities and ongoing revenue streams with limited support from inside sales
• Sales process management and opportunity closure
• Ongoing account management to ensure customer satisfaction and drive additional revenue streams