Total 5 job vacancies by ServiceNow

As the Senior Marketing Manager for TMT, you will drive ServiceNow’s industry-led marketing strategy for India’s rapidly evolving Telecom, Media and Technology sectors. This role is designed for a seasoned B2B marketer who understands India’s digital transformation landscape—5G rollout, network automation, customer experience transformation, AI/GenAI adoption, cybersecurity, enterprise automation, and cloud maturity.

Operating as a senior individual contributor, you will build and execute integrated programs that position ServiceNow as the leading workflow automation and platform-of-platforms provider for TMT enterprises. You will partner closely with India Sales, APAC Integrated Marketing, Solution Consultants, Partners & Alliances and your APAC Enterprise and Field Marketing (“EFM”) peers to create and accelerate pipeline, deepen account engagement and grow ServiceNow’s footprint across the TMT ecosystem in India.

Crucial to your success is having a good foundation in SaaS and enterprise technology, exposure to integrated marketing strategy, solid experience in campaign delivery across channels, relationship management skills, team collaboration, adaptability and expertise in enterprise technology marketing in a fast-paced, dynamic environment.

Key Responsibilities:

• Act as the India field marketing TMT lead, collaborating closely with all India GTM, Sales, and Partner teams to gather insights, deliver campaigns, and align plans to accelerate business growth.
• Develop a data-informed strategy on audience segmentation and opportunity, prioritization of marketing channels and tactics to conceptualize programs that will deliver impact across the account customer lifecycle.
• Design and execution of key in-market direct and 3rd party events providing a superlative customer experience in partnership with the local team and APAC ( when and where applicable).
• Lead through influence to ensure delivery and execution at scale of campaigns and programs across India Field marketing and business teams that result in measurable growth in business goals and revenue. Set best practices in narratives, engagement and high-performance campaigns.
• Leverage all direct and indirect channels to land new business and drive up-sell, cross-sell and adoption marketing campaigns across customer buying groups and activate the ecosystem for new business acquisition.
• Develop and test new campaign scenarios to drive optimizations and efficiencies against investments.
• Prepare and input into forecasts, performance reports, monitoring key business metrics, quality and audience insights.
• Continually look at ongoing innovations and best practices to elevate the program, experience, and results.

Industry & Go-to-Market Strategy:

• Localise and land ServiceNow’s global TMT value propositions—e.g.

            - Telecom Service Management (TSM)

            - Order Management for Telecom (OMT)

            - Customer Service Management (CSM)

            - Employee Experience & HR Service Delivery

            - Security & Risk workflows

            - Now Platform + GenAI

• Build an India-specific strategy that aligns with local sales priorities and top TMT accounts (Telcos, IT/ITeS, Digital Natives, OTT players, Media & Broadcasting, Technology Services).
• Monitor India-market developments: 5G SA/NSA launches, enterprise private 5G, OSS/BSS modernisation, churn management, digital ops, generative AI adoption, regulatory shifts (TRAI, DOT), and cloud sovereignty.

Campaign Development & Execution:

• Design and execute industry campaigns to strengthen ServiceNow’s position as theTMT workflow platform of choice.
• Run integrated programs across:

           - Digital campaigns (in partnership with APAC Digital marketing)

           - Webinars, workshops, and customer roundtables

           - Field events with partners (HCLTech, Infosys, Wipro, Airtel, Jio, TechM, Accenture)

           - Analyst and influencer-led engagements

• Localise global content for India’s business context, including thought leadership tied to AI, automation and service assurance.

Sales & Partner Alignment:

• Support the India TMT sales team deal-based marketing in partnership with ABM and Exec marketing (when appropriate) and industry-relevant messaging.
• Build and maintain industry-specific sales enablement assets India case studies and proof points in partnership with APAC Customer Marketing
• Partner with Solution Consultants to create India-specific customer value stories and workflow-based use cases.

Executive, Analyst & Industry Engagement:

• Activate ServiceNow leadership in India for TMT focused CXO engagements, roundtables and advisory councils in partnership with ABM and Exec marketing.
• Collaborate with industry bodies (e.g. COAI, IAMAI, NASSCOM) to strengthen ServiceNow’s thought leadership presence.
• Engage with analysts to influence India TMT narratives around automation, AI,service assurance and enterprise digital transformation.

Performance & Insights

• Track campaign performance using available dashboards and report on pipeline contribution, account engagement and ROI.
• Use data-driven insights to optimise programs and support annual planning.

Moveworks is building the Agentic AI platform for all employees: a single interface for search & action across the entire enterprise.

Enterprise search is at the heart of employee productivity world as it enables them to quickly get the right information across multiple knowledge sources.

As a product manager for the enterprise search (Integrations) team, you’ll be on the bleeding edge of shaping the product strategy, technical implementation and global roll out motion for the ES product.

• You will drive product development for this product area from concept to launch with successful iteration in a fast-paced customer-obsessed organization with an emphasis on written communication to convey product concepts and updates.
• You will work with developers and other stakeholders of 3rd party software applications to understand the content hierarchy, APIs and auth mechanisms.
• You will create product specs to crisply identify problems, set goals, and define success metrics to help design and engineering teams develop products.
• You will support cross functional teams to achieve their goals through collaborative goal setting, project definition, and milestone development throughout the project.
• You will ensure our designers deeply understand the problems to be solved and can test their ideas rapidly.
• You will support our deployment teams in helping customers realize product value quickly.

Moveworks is building the Agentic AI platform for all employees: a single interface for search &action across the entire enterprise. We’re building the AI assistant platform which enables partners and customers to configure and manage the assistant.

As a product manager for the platform team, you’ll be on the bleeding edge of shaping how partners build the assistant and deploy agentic AI experiences to millions of users.

• You will drive product development for this product area from concept to launch with successful iteration in a fast-paced customer-obsessed organization with an emphasis on written communication to convey product concepts and updates.
• You will create product specs to crisply identify problems, set goals, and define success metrics to help design and engineering teams develop products.
• You’ll also play a strong role in shaping our partner ecosystem: contributing to running partner enablement sessions, developing and launching certification programs.
• You will work with GSIs and large partners across the globe and ensure they are able to deliver value to customers.

What You Will Do

• Closely work with platform, machine learning, search, data, and frontend teams, understand their DevOps and infrastructure needs, influence DevOps roadmap, and lead as well as execute on various projects
• Design, build, and manage the Moveworks multi-tenant AWS cloud infrastructure ensuring scalability, performance, observability, resilience, and cost optimization
• Own all Kubernetes clusters and service deployments
• Improve observability and reliability of Moveworks systems by managing monitoring and alerting infrastructure (Prometheus, Grafana, PagerDuty, etc.)
• Build and manage CI/CD pipelines with infrastructure as code and full automation to provision and manage Moveworks application stack across different environments
• Design and manage networking infrastructure with best in class security practices at multiple Moveworks office sites
• Work with Moveworks’ security team on enhancing the privacy and security posture of the Moveworks infrastructure

As a Partner Business Development – CRM Transformation (Global Partners), you will be responsible for driving CRM business development initiatives that help ServiceNow’s global partners embed ServiceNow’s CRM technology into their go-to-market motions, solution portfolios, and customer transformation strategies.

This individual contributor role focuses on partner penetration and enablement at a global scale, ensuring CRM transformation is incorporated into partners’ reference architectures and business strategies. You will identify and activate partners capable of delivering measurable impact through CRM-led transformation—building joint pipeline, accelerating design wins, and scaling success across geographies in close alignment with ServiceNow’s CRM specialist selling teams.

The ideal candidate combines global partner ecosystem experience, strategic business acumen, and execution excellence to expand CRM adoption and partner-led growth worldwide.

Key Responsibilities

• Global Partner Engagement & Penetration: Engage directly with ServiceNow’s global partners to ensure their business strategies and solution architectures incorporate ServiceNow’s CRM technology. Identify CRM transformation opportunities across geographies and translate them into actionable go-to-market initiatives.
• Strategic Influence: Guide partners in adapting their global business strategies and reference architectures to prioritize ServiceNow CRM as a driver of customer value and partner growth.
• Business Development & Pipeline Creation: Lead global business development initiatives to drive joint CRM pipeline creation with measurable business outcomes. Collaborate with CRM specialist sellers, regional partner teams, and global account leaders to accelerate deal execution and early customer wins.
• CRM Practice Expansion: Work with Global Partners to expand their CRM capabilities and align transformation strategies with ServiceNow. Guide partners through business case development, operational planning, and investment prioritization for CRM transformation.
• Joint Go-to-Market & Global Execution: Coordinate with global and regional marketing, sales, and operations teams to deliver campaigns, enablement sessions, and co-selling programs. Ensure CRM is embedded as a strategic component of partner offerings and solution reference architectures.
• Thought Leadership: Represent ServiceNow and its partners in joint industry events, executive forums, and go-to-market activities as leaders in CRM transformation.
• Customer Design Wins & Impact: Collaborate with partners and CRM specialists globally to secure customer design wins that validate CRM business cases. Amplify success stories to drive replication and scaling across regions and industries.
• Market & Partner Insights: Provide feedback and insights from the partner ecosystem to inform global CRM strategy, enablement, and investment priorities.