Total 69 structural engineer job vacancies

Job Description & Requirements

• Administration and management of IT Infrastructure and data centre support, which include basic systems,

network, database and application support.

• Respond to the incoming alerts (system triggered, e-mail etc.)

• Monitor infrastructure and applications using monitoring tools (SolarWinds, Grafana)

• Assess incoming alerts to understand their severity, and impact before escalating

• Log, update and manage incidents, requests and changes in ITSM tools (ServiceNow)

• Perform basic health checks, service restarts and routine operational task

• Follow documented support procedures for incident management, which include identifying and determining

the root cause and resolving the incident or escalate to the appropriate resolver group according to SLA

(Service level Agreement).

• Maintenance of technical documentation (for NOC) of processes and procedures used throughout normal

operations.

Requirements:

(Indicate the qualifications, education, associated training, background knowledge, skills

and attributes to perform the job competently)

• Recognized Diploma in Electrical / Electronic / Computer Engineering / Information Systems

• Possess basic working knowledge and hands-on experience in Windows Server and/or Linux and/or Unix

Systems administration

• Good analytical and trouble-shooting skills in the area of technical fault isolation and rectification.

• Customer-oriented, patient, meticulous and a strong team player.

• Strong & effective communication and interpersonal skills with desire to work as part of a team.

• Aptitude to learn and pick up new skillsets in Systems and Network related Technologies as part of career

progression and advancement.

• Willing and able to perform 12-hour Shift Work including weekends and public holidays.

Job Title Service Desk Engineer

Job Grade

Job Summary

This role serves as the subject matter expert (SME) within the service desk team. The position acts as the go-to person for a specific product, application, or domain, while also providing first level IT support via phone and remote tools.

The SME will also support and administer Microsoft 365 (M365) environments, including user account management, mailbox configuration, and issue resolution related to M365 applications and services.

Responsibilities | CORE

• Liaise with second-level support on product enhancements and train team members

• Update shared repository with changes in area of focus

• Provide First Call Resolution (FCR) technical support via phone and email

• Perform first level troubleshooting and escalate to resolver groups as required

• Furnish timely updates to customers on issue status

• Maintain ownership of cases until closure with accurate documentation

• Manage customer expectations and escalate unusual surge issues to Team Lead

• Classify and prioritize incidents, tracking progress and updates

• Provide support for Microsoft 365 (M365) applications such as Outlook, Teams, OneDrive, SharePoint, Copilot etc

Essential Qualifications

• Diploma with minimum 2 years of end-user support or service desk experience

• Proficient in spoken and written English

• Strong technical skills in supporting desktops, notebooks, tablets, and smartphones

• Knowledge of Windows OS, Active Directory, and Microsoft 365 applications

Preferred Attributes

• VPN and macOS support knowledge

• Good understanding of hardware and peripherals

• Experience in supporting WiFi and LAN connectivity

Professional and/or Technical Certifications

• CompTIA A+ (preferred)

• Experience that will demonstrate proficiency and ease with one or more programming languages, quality assurance, scripting languages and operating systems.
• Solid hands-on development experience in backend technologies including JAVA, J2EE, SQL and related technology stack, preferably incorporating opensource libraries.
• Hands-on experience to Spring Framework, Spring Boot, MongoDB and JPA /Hibernate is a strong plus.
• Exposure to frameworks like Karate and TestNG is good to have to carry out QA tasks. Some knowledge of test automation frameworks is also a strong plus.
• Strong foundation expected in data structures, algorithms, problem solving and complexity analysis.
• Strong designing, analytical, programming & communication skills needed, along with aptitude for building stable solutions.
• Some demonstrated experience with n-tier web application development and experience in latest JDK is desired. Java / J2EE certification is a Plus. Experience with web services standards and related technologies (XML, JSON, REST, SOAP, WS*, AXIS, JERSEY) is nice to have.
• Demonstrable experience utilizing object-oriented patterns and design best practices is a strong plus.
• Exposure to tools like Postman / any REST Client is desired. LINUX skills are required.
• Exposure to frameworks like Karate and TestNG is good to have to carry out QA tasks. Some knowledge of test automation frameworks is also a strong plus.

Responsibilities

• Ability to guide the team and resolve incident escalated by Desktop Support Engineers in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.
• Performed Desktop Support services to users
• This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.
• Perform imaging/re-imaging
• Perform asset inventories
• Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
• Updates Incident records
• Creates and updates work instructions (where necessary)
• Document standards and procedures (where necessary)

Requirement

• Min. ITE/Diploma graduate with 3 years experience in desktop support
• Min 3 years experience in Microsoft Windows 10 and Microsoft Office 365
• Clear Spoken & Written English.
• Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages
• Demonstrate knowledge in the support of workstations, and related components
• Good verbal and written communication skills
• Good coordination skills
• Ability to prioritize effectively and work with a sense of urgency
• Effectively communicates with teammates and managers

Job Description (L1):

Job Description for Desktop Support Engineer

Primary Purpose

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities

• Performed Desktop Support services to users
• This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.
• Perform imaging/re-imaging
• Perform asset inventories
• Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
• Updates Incident records
• Creates and updates work instructions (where necessary)
• Document standards and procedures (where necessary)

Requirement

• Min. ITE/Diploma graduate with 1 year experience in desktop support
• Min 1 year experience in Microsoft Windows 10 and Microsoft Office 365
• Clear Spoken & Written English.
• Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages
• Demonstrate knowledge in the support of workstations, and related components
• Good verbal and written communication skills
• Good coordination skills
• Ability to prioritize effectively and work with a sense of urgency
• Effectively communicates with teammates and managers

Things to Take Note for Shortlisted Candidates:

1. Dress Presentably: Maintain a professional appearance for the face to face interview.
2. Avoid Salary Questions: Refrain from discussing about salary and benefits during the interview. Prior to the interview, please ensure that you have discussed and clarified all the questions with regards to salary and job scope with your recruiter beforehand.
3. JD for Preparation: Ensure you have received and understand the JD and work details before the interview.



Cynthia Prathap

​

tingcharles8@gmail.com

​



Years of Experience

Updated Salary Range as of 1st Sep

0-6 months

2300-2700 (L1)

1-2 years must have good experience in end user support. WOG / non WOG experience

2800-3200 (L2)

3 years and beyond must have good experience in end user support. WOG / non WOG experience

3300-4500

Do note:



Fresh Grad Diploma

2300 – 2400

Degree

2400 – 2500

• Administration and management of IT Infrastructure and data centre support, which include basic systems,

network, database and application support.

• Respond to the incoming alerts (system triggered, e-mail etc.)

• Monitor infrastructure and applications using monitoring tools (SolarWinds, Grafana)

• Assess incoming alerts to understand their severity, and impact before escalating

• Log, update and manage incidents, requests and changes in ITSM tools (ServiceNow)

• Perform basic health checks, service restarts and routine operational task

• Follow documented support procedures for incident management, which include identifying and determining

the root cause and resolving the incident or escalate to the appropriate resolver group according to SLA

(Service level Agreement).

• Maintenance of technical documentation (for NOC) of processes and procedures used throughout normal

operations.

Requirements:

(Indicate the qualifications, education, associated training, background knowledge, skills

and attributes to perform the job competently)

• Recognized Diploma in Electrical / Electronic / Computer Engineering / Information Systems

• Possess basic working knowledge and hands-on experience in Windows Server and/or Linux and/or Unix

Systems administration

• Good analytical and trouble-shooting skills in the area of technical fault isolation and rectification.

• Customer-oriented, patient, meticulous and a strong team player.

• Strong & effective communication and interpersonal skills with desire to work as part of a team.

• Aptitude to learn and pick up new skillsets in Systems and Network related Technologies as part of career

progression and advancement.

• Willing and able to perform 12-hour Shift Work including weekends and public holidays.

Job Description & Requirements

We are seeking a highly skilled and experienced Cloud Engineer lead (Level 3) to support cloud infrastructure for Commercial and Singapore Government-appointed agency operating across commercial cloud platforms.

This role requires experiences managing multi-cloud environments predominantly on Amazon Web Services (AWS), with knowledge in Microsoft Azure and Google Cloud Platform (GCP).

Key Responsibilities:

• Multi-Cloud Infrastructure Operations - AWS, Microsoft Azure, Google Cloud Platform, GCC+.
• Operating System Lifecycle & Patch Management - Lead OS patching operations across RHEL (v8 to v10) and Windows Server (20162025), Linux administration with deep expertise in Wintel Operating System patching and management.
• Application Deployment & Troubleshooting - Windows and Linux operating systems
• Security & Compliance
• Container & DevSecOps - (Docker, Kubernetes, ECS, EKS, AKS, GKE), DevSecOps practices (SHIP-HATS), CI/CD pipeline operations.
• ITIL & Service Management - Incident, Problem, Change, and Request Management.
• Tool Integration & Observability
• Documentation & Knowledge Management
• Leadership & Mentorship
• Soft Skills & Competencies - Problem Solving
• Subject Matter Expert (SME)

Skills & Experience:

• Diploma or Degree in Information Technology, Computer Science, or related discipline
• Minimum 6+ years of hands-on cloud experience expertise supporting Cloud platforms - AWS. Azure, GCP, GCC.
• Expertise with Infrastructure as Code (IAC) - Terraform, Ansible.
• Experience with ITIL practices, ITSM ticketing systems.
• Experience with application deployment and OS-level troubleshooting.
• Experience with PowerShell scripting.
• Understanding of Linux operating systems.
• Mentoring and leading junior engineers
• Normal working hours + Experience in 24/7 operational support environments with shift rotation
• Understanding of Singapore Government technology standards and frameworks (e.g., SHIPHATS, IM8 Policy)

Preferred Certifications:

• AWS Certified Solutions Architect -Associate / Professional
• AWS Certified SysOps Administrator - Associate (preferred)

Primary Purpose

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities

• Ability to guide the team and resolve incident escalated by Desktop Support Engineers in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.
• Performed Desktop Support services to users
• This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.
• Perform imaging/re-imaging
• Perform asset inventories
• Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
• Updates Incident records
• Creates and updates work instructions (where necessary)
• Document standards and procedures (where necessary)

Requirement

• Min. ITE/Diploma graduate with 3 years experience in desktop support
• Min 3 years experience in Microsoft Windows 10 and Microsoft Office 365
• Clear Spoken & Written English.
• Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages
• Demonstrate knowledge in the support of workstations, and related components
• Good verbal and written communication skills
• Good coordination skills
• Ability to prioritize effectively and work with a sense of urgency
• Effectively communicates with teammates and managers

L3 EUC with System Engineer SCCM experience

JD:

• Experience handling Executive/C-Level Support
• Experience with supporting Windows 10/11 and MacOS
• Experience with Microsoft 365 and Windows Administration
• Experience with scripting (PowerShell)
• Experience with running AV event / conference room support
• Exposure to Citrix Cloud/XenDesktop/XenApp
• Exposure to Microsoft Azure Administration (endpoint/exchange/VDI)
• Exposure to ticket queue management (ServiceNow)
• Exposure to Intune and JAMF Device Management
• Collaborate effectively with the infrastructure engineering teams and the business
• Excellent verbal and written communication skills
• Strong ownership experience with a track record of delivering results
• Bachelor’s degree

We’d Love If You Had

• Trading floor support experience
• VMware knowledge or experience
• Experience with Windows Server 2019

Job Description

- Install and configure software and related automationtasks

- Manage servers and other related technology tools

- Set up accounts and servers for windows/linux operatingsystems

- Monitor performance and maintain systems according torequirements

- Work with users and vendors to take timely and appropriatesteps to resolve and troubleshoot issues impacting service levels and conductroot cause analysis

- Ensure security through access controls, backups and hostsfirewalls

- Ensure patching is done monthly and systems are upgradedwith new releases and models

- Ensure systems always comply with security policies,including vulnerability assessment, patching, and hardening.

- Respond promptly to Incidents and SRs

- Generate and Review Accounts monthly or as per required

- Explore automation where possible

- Researching and recommending new approaches to improve thecomputer system.

- Providing technical support when requested within andafter office hours

- Develop expertise to train staff on new technologies

- Build an internal technical documentation, manuals and ITpolicies

Qualifications

Possess the relevant qualifications and/or be proficient inthe following areas:

- Minimally Five (5) years hands-on experience inadministration of On-Premise Servers and Cloud Operations (AWS and Azure).

- Minimally 2 years hands on experience on Gitlab CI/CD,Azure Jenkins, AWS CF, Terraform

- Working experience with IAM, ECS and EKS in AWS/Azure

-  Working experience with Route Tables, NACL, SecurityGroups, NSG

- With DevOps experience e.g. CI/CD pipeline building andmanagement

-  Very good working experience with Terraform usingShip/Hats

-  Good working experience with Linux and WindowsOperating Systems 2012/2016/2019/2022 Server platform

- Very proficient in Active Directory, DHCP, DNS, GroupPolicy, IIS, SCCM, WSUS, Windows Clustering

- Preferably experience in TrendMicro/SymantecAnti-virus/Crowdstrike products

- Exposure with cloud automation tools such as Terraform,Chef etc

- Knowledge with storage products is an advantage

- Resourcefulness and problem-solving aptitude

- Proficient in coordinating and communicating customerrequirements

- Proficient in Windows scripting, powershell or any otherscripting language

- Able to handle demanding service response and recoveryturnaround

- Able to manage daily support tasks to meet stringent SLArequirements

- Excellent scheduling and multitasking skills

- Meticulous and process-oriented

- Good, hard-working attitude with ability to work wellunder pressure

- Good communication skills English (written, spoken)

- Good analytical skills with ability to work with others toresolve problems.

- Good organization skills, with ability to properlydocument and track information.

- Good understanding with Application tiers, IIS, Databases

- Good understanding with Change Management processes

- Having experience in WOG environment is a plus

- Regular 8x5 support (shift rotation but no graveyard),required to be on standby for 7x24 support. Expected to work during off-peakhours on system activities

- Basic understanding of Linux OS and willing to be crosstrained in Linux/Unix environment

- Basic Networking knowledge is a plus

- Preferably certified in RHEL, Microsoft Certified SystemsEngineer (MCSE), Microsoft Certified Systems Administrator (MCSA), ITIL orequivalent.

-  AWS/Azure DevOps Certified or Solution ArchitectProfessional is a must

• Provide basic technical support for desktops, laptops, and office IT equipment.
• Assist users with troubleshooting hardware and software issues.
• Install and set up computers, printers, and common applications.
• Respond to support requests via email, phone, or ticketing system.
• Ensure smooth day-to-day IT operations for employees.
• Support network connectivity issues such as Wi-Fi and VPN access.
• Maintain records of issues and solutions for future reference.
• Coordinate with IT teams or vendors for complex problem resolution.
• Perform routine system checks and updates.
• Deliver friendly and professional support to end users.

Position Summary

The 1st level remote support is required to provide 1st level troubleshooting to users’ queries/incidents received (regardless of source in a professional and timely manner)

Key Responsibilities & Results

1 Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly

2 Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions

3 Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level

4 Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5 Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature

6 Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

Requirements

Minimum Education: Diploma in IT-related fields

Minimum 1-year End-User Support Experience, Desktop or Technical Service Desk.

Customer Service Experience in a non-tech call center environment will not be considered.

Knowledge of Windows OS, Active Directory Account Administration, MS Outlook, and mobile device support.

Job Title: Test Engineer

Job Overview

The Test Engineer is responsible for ensuring software and applications meet business and user requirements through effective testing strategies. This role involves planning, executing, and managing testing activities while maintaining high-quality standards and delivering a customer-focused experience.

Key Responsibilities

• Analyze business and system requirements to develop comprehensive test plans, test strategies, and test cases
• Provide input to project teams on design considerations to improve testability and meet requirements
• Advise stakeholders, including business analysts and clients, on testing approaches, methodologies, and best practices
• Set up and maintain test environments and test beds to ensure readiness for execution
• Execute manual and/or automated test cases in line with defined test strategies
• Identify, document, and track defects; collaborate with development teams to ensure timely resolution
• Analyze test results and provide actionable insights on performance issues, defects, and risks
• Prepare and present test reports and regular status updates to stakeholders
• Coordinate and support User Acceptance Testing (UAT) and On-Site Acceptance Testing (OSAT) with end users
• Ensure solutions meet operational and customer requirements
• Recommend and implement test automation tools and frameworks where applicable
• Manage and coordinate testing activities to ensure timely delivery aligned with project schedules
• Continuously improve testing processes in line with organizational standards and best practices

Requirements

• Minimum 2+ years of experience in software testing or quality assurance
• Diploma or Degree in Computer Science, Information Technology, Management Information Systems, or related field
• Strong understanding of software testing methodologies, tools, and processes
• Hands-on experience with test automation tools such as Selenium, Cypress, Playwright, or similar (preferred)
• Familiarity with C3 (Command, Control, and Communication) systems is an advantage
• Relevant certifications (e.g., ISTQB) are a plus
• Experience in test planning, execution, defect tracking, and reporting

Job Overview

We are seeking an experienced On-Premises DevOps Engineer to design, implement, and maintain containerized infrastructure within our on-premises environment. This role involves close collaboration with development and operations teams to ensure seamless application deployment, system reliability, and efficient infrastructure management.

Key Responsibilities

• Design, install, configure, and maintain Kubernetes clusters in an on-premises environment
• Manage and optimize containerized applications using Docker and Kubernetes
• Implement and support event-driven architecture using Kafka for data streaming and communication
• Utilize Apache Guacamole for secure remote access and system management
• Develop and maintain Infrastructure as Code (IaC) using tools such as Terraform, Ansible, or similar
• Deploy and manage Kubernetes packages using tools like Helm or Kustomize
• Set up and manage monitoring, logging, and alerting systems (e.g., Prometheus, Grafana, ELK Stack)
• Ensure high availability, scalability, and performance of on-premises infrastructure
• Implement Kubernetes security best practices, including RBAC, network policies, and pod security
• Troubleshoot and resolve infrastructure, deployment, and performance issues
• Collaborate with cross-functional teams to streamline CI/CD pipelines and deployment processes
• Maintain documentation for infrastructure, configurations, and processes
• Continuously improve system reliability, automation, and operational efficiency

Requirements

• Strong hands-on experience with Kubernetes (pods, services, deployments, stateful sets) in on-premises environments
• Proficiency in Docker and containerization technologies
• Experience with Kubernetes networking (CNI plugins, ingress controllers, service meshes)
• Knowledge of Infrastructure as Code tools such as Terraform, Ansible, Helm, or Kustomize
• Experience implementing monitoring, logging, and alerting solutions
• Solid understanding of Kubernetes security practices (RBAC, network policies, etc.)
• Familiarity with Kafka for streaming and messaging systems
• Experience with on-premises infrastructure and data center environments

We are seeking a skilled Systems Engineer to manage and maintain IT infrastructure, ensuring system reliability, performance, and security. The role involves proactive monitoring,incident management, system optimization, and supporting business continuitythrough effective backup and disaster recovery processes.

Key Responsibilities

1. System Health & Maintenance

• Perform daily and proactive system health checks based on runbooks and scheduled scripts
• Conduct periodic system housekeeping activities
• Monitor and maintain storage arrays, SAN switches, tape libraries, and backup servers
• Identify and resolve issues such as hung processes, failed jobs, and long-running tasks

2. Incident & Problem Management

• Act as the single point of contact for incident management, including 24x7 on-call support
• Monitor system alerts and hardware alarms using enterprise tools and raise incidents as needed
• Manage and prioritize incident queues, ensuring timely resolution and escalation
• Restore services with minimal disruption and without impacting underlying infrastructure
• Conduct root cause analysis (RCA) and implement preventive measures

3. Change & Configuration Management

• Implement system and configuration changes in accordance with approved Change Requests
• Maintain accurate and up-to-date asset configurations and system documentation
• Ensure compliance with organizational change management processes

Requirements

Technical Skills

• Strong experience in system administration and infrastructure support
• Hands-on experience with storage systems, SAN switches, and backup solutions
• Familiarity with monitoring and alerting tools
• Knowledge of incident, problem, and change management processes (ITIL framework preferred)
• Experience in system patching, security hardening, and access management
• Understanding of backup and disaster recovery strategies
• Basic knowledge of networking and server performance tuning

Responsibilities

• Develop, maintain, and enhance applications and data pipelines using Python
• Write, optimize, and manage complex SQL queries for data processing and reporting
• Perform hands-on development, testing, and deployment of software solutions
• Provide ongoing production support, including troubleshooting and resolving technical issues
• Work in a Linux/Unix environment to manage jobs, scripts, and system processes
• Collaborate with cross-functional teams to gather requirements and deliver technical solutions
• Monitor system performance and ensure reliability, scalability, and efficiency
• Document technical designs, processes, and support procedures

Requirements

• 3 to 5 years of relevant experience in software or data engineering
• Strong programming skills in Python
• Proficiency in SQL for data manipulation and querying
• Hands-on experience working in Linux/Unix environments
• Experience in both development and production support roles