Total 12 Sales / Marketing job vacancies in IPOH

主要職責

客戶服務管理

• 領導和管理售後支援團隊，提供優質的客戶服務。
• 處理升級的客戶投訴，並確保及時解決。
• 監測客戶滿意度並實施改善措施。
• 建立長期的客戶關係，以提高客戶忠誠度和留存率。

服務營運

• 監督維修、保養、保固和退貨（RMA）流程。
• 確保服務請求在約定的服務等級協定（SLA）範圍內完成。
• 制定和改善售後服務政策、流程和工作流程。
• 監控服務週轉時間（TAT）和生產效率。

保固和技術支援

• 管理保固索賠
• 與技術支援團隊協調進行產品故障排除和維修。
• 分析反覆出現的技術問題並提出糾正措施建議。

零售店支持

• 為零售據點提供售後服務流程和客戶問題解決方案支援。
• 與門市經理協調，確保服務標準的一致性。
• 監控多家零售網點的服務績效。
• 確保服務櫃檯人員配備充足，設備齊全。

庫存和備件管理

• 管理備件庫存，確保供應充足。
• 與採購部門和供應商協調庫存補貨事宜。
• 在保持服務效率的同時，最大限度地減少過時庫存。

跨職能協作

• 與銷售、零售營運、物流、採購和技術團隊緊密合作。
• 必要時協調產品召回和服務活動。
• 將客戶回饋提供給產品管理和供應商，以提高產品品質。

福利待遇

• 津貼（旅費、交通費等）
• 個人發展機會
• 有薪培訓和發展

Job Requirements:

Education

• Bachelor's degree in Business Administration, Engineering, IT, Marketing, or a related field.
• A master's degree is an advantage.

Experience

• 5–8 years of experience in after-sales service, customer service, or service operations.
• At least 3-5 years in a managerial or supervisory role.

Skills

• Strong leadership and team management skills.
• Excellent customer service and relationship management.
• Strong problem-solving and decision-making abilities.
• Effective communication and interpersonal skills.
• Negotiation and conflict resolution skills.
• Good analytical and reporting capabilities.
• Budget planning and cost management.
• Proficiency in Microsoft Office and ERP/CRM systems (e.g., SAP, Oracle, Salesforce).
• Ability to work under pressure and manage multiple priorities.

Key Competencies

• Customer-focused mindset
• Leadership
• Strategic thinking
• Results-oriented
• Time management
• Process improvement
• Attention to detail
• Adaptability
• Collaboration
• Accountability

Key Performance Indicators (KPIs)

• Customer Satisfaction Score (CSAT)
• Customer retention rate
• Service response time
• First-time fix rate
• Warranty claim turnaround time
• Service revenue growth
• Complaint resolution time
• Team productivity
• Service cost efficiency

Key Responsibilities:

Customer Service Management

• Lead and manage the after-sales support team to deliver excellent customer service.
• Handle escalated customer complaints and ensure timely resolution.
• Monitor customer satisfaction and implement improvement initiatives.
• Build long-term customer relationships to improve loyalty and retention.

Service Operations

• Oversee repair, maintenance, warranty, and return (RMA) processes.
• Ensure service requests are completed within agreed service level agreements (SLAs).
• Develop and improve after-sales service policies, procedures, and workflows.
• Monitor service turnaround time (TAT) and productivity.

Warranty & Technical Support

• Manage warranty claims
• Coordinate with technical support teams on product troubleshooting and repairs.
• Analyze recurring technical issues and recommend corrective actions.

Retail Store Support

• Support retail outlets with after-sales service processes and customer issue resolution.
• Coordinate with store managers to ensure consistent service standards.
• Monitor service performance across multiple retail branches.
• Ensure service counters are adequately staffed and equipped.

Inventory & Spare Parts Management

• Manage spare parts inventory to ensure availability.
• Coordinate stock replenishment with procurement and suppliers.
• Minimize obsolete inventory while maintaining service efficiency.

Cross-Functional Collaboration

• Work closely with Sales, Retail Operations, Logistics, Procurement, and Technical teams.
• Coordinate product recalls and service campaigns when required.
• Provide customer feedback to product management and vendors to improve product quality.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal development opportunities
• Paid training and development

完整職位說明：

• 提供公司客戶硬體、軟體、印表機和網路相關問題的技術支援。

• 為客戶檢查並解決基本的IT問題。

• 協助公司客戶監控並確保IT系統和設備的正常運作

• 負責協調已售出的IT系統。承擔公司承擔的技術維護和支援任務。

要求

• 至少持有資訊科技、電腦科學或相關領域的證書

• 具備電腦硬體、軟體和網路的基礎知識

• 至少1-2年IT相關工作經驗

歡迎應屆畢業生申請

• 良好的問題解決能力與溝通技巧

• 能夠獨立工作，也能作為團隊成員合作

• 自有交通工具是額外優勢

津貼：手機和/或汽油

福利待遇

• 津貼（旅費、交通費等）
• 彈性的工作時間
• 休閒著裝要求
• 定期團隊活動
• 個人休假
• 開放文化

Huraian kerja penuh:

• Menyediakan sokongan teknikal untuk isu berkaitan perkakasan, perisian, pencetak dan rangkaian kepada pelanggan syarikat.

• Menyelesaikan masalah dan menyelesaikan masalah IT asas untuk pelanggan.

• Membantu Pelanggan Syarikat memantau dan memastikan sistem dan peralatan IT berfungsi dengan betul

• Bertanggungjawab dalam penyelarasan sistem IT yang dijual. Tugasan penyelenggaraan dan sokongan teknikal dijalankan oleh Syarikat.

Keperluan

• Sijil Minimum dalam IT, Sains Komputer atau bidang berkaitan

• Pengetahuan asas dalam perkakasan, perisian dan rangkaian komputer

• Minimum 1-2 tahun pengalaman dalam tugasan berkaitan IT

• Graduan baru digalakkan untuk memohon

• Kemahiran menyelesaikan masalah dan komunikasi yang baik

• Mampu bekerja secara bebas dan sebagai sebahagian daripada pasukan

• Mempunyai pengangkutan sendiri adalah satu kelebihan tambahan

Elaun: Telefon Bimbit dan/atau Petrol

Faedah & Kebaikan

• Elaun (upah perjalanan, pengangkutan, dll.)
• Waktu kerja fleksibel
• Kod pakaian kasual
• Aktiviti pasukan tetap
• Cuti peribadi
• Budaya terbuka

Full job description:

•   Provide technical support for hardware, software, printer, and network related issues to company customers.

•   Troubleshoot and resolve basic IT problems for customers.

•   Assist Company Customers to monitor and ensure proper functioning of IT systems and equipment

•   Responsible in the co-ordination of IT systems sold. Technical maintenance and support assignments undertaken by the Company.

Requirements

•   Minimum Certificate in IT, Computer Science, or related field

•   Basic knowledge in computer hardware, software, and networking

•   Minimum 1-2 years’ experiencein IT related tasks

•   Fresh graduates are encouraged to apply

•   Good problem-solving and communication skills

•   Able to work independently and as part of a team

•   Possess own transport is an added advantage

Allowance : Hand-phone and/or Petrol

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Regular team activities
• Personal leave
• Open culture

We’re looking for a motivated and dynamic Sales Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset. Enjoy a competitive salary, attractive commissions structure and great perks — including transport allowance, mobile phone, and laptop. 

In this role you will be responsible for:

• Drive Revenue: Achieve and exceed monthly/quarterly sales targets by proposing the company's products and services at optimised pricing levels.
• Market Intelligence: Maintain a deep understanding of market trends, industry benchmarks and competitor movements to effectively position Rentokil Initial’s unique value propositions.
• Prospect Generation: Actively prospect, develop a healthy sales pipeline and execute strategic market development initiatives.
• Consultative Selling: Conduct on-site inspections and client visits to assess needs, deliver presentations and propose tailored make solutions.
• Customer Experience: Act as the primary point of contact for new accounts; urgently resolve client complaints and handle customer’s’ queries in accordance with company policy.
• Sales Administration: Manage day-to-day administrative sales workflows, including drafting proposals, executing service agreements and maintaining the system.
• Cross-Functional Collaboration: Coordinate with Operations, Customer Service, and Finance departments to ensure seamless service execution and collection of payment.
• Agility: Maintain flexibility to support the broader business on ad-hoc projects and urgent operational tasks as required.

The ideal candidate will possess:

• Experience: Proven track record in B2C/& B2B sales, business development, or outdoor sales (experience in service industries, pest control, or hygiene is a strong advantage).
• Skills: Strong negotiation, presentation, and relationship-building skills.
• Attributes: Highly agile, resilient, and comfortable conducting hands-on on-site inspections at client premises.
• Tech-Savvy: Comfortable utilising modern systems and mobile sales tools to track KPIs.
• Mobility: Possess a valid driver’s license and own transport for frequent client visits in outstations.

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and sales incentives
• Car Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone and Smart work gadgets/ tools

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Locations:

Rentokil Initial Ipoh. 

No. 22A & 26 Lebuh Perusahaan Klebang 9, Kawasan Perusahaan Klebang IGB, 31200 Chemor, Perak.

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset. Enjoy a competitive salary, attractive commissions structure and great perks — including transport allowance, mobile phone, and laptop. 

In this role you will be responsible for:

• Drive Revenue: Achieve and exceed monthly/quarterly sales targets by proposing the company's products and services at optimised pricing levels.
• Market Intelligence: Maintain a deep understanding of market trends, industry benchmarks and competitor movements to effectively position Rentokil Initial’s unique value propositions.
• Prospect Generation: Actively prospect, develop a healthy sales pipeline and execute strategic market development initiatives.
• Consultative Selling: Conduct on-site inspections and client visits to assess needs, deliver presentations and propose tailored make solutions.
• Customer Experience: Act as the primary point of contact for new accounts; urgently resolve client complaints and handle customer’s’ queries in accordance with company policy.
• Sales Administration: Manage day-to-day administrative sales workflows, including drafting proposals, executing service agreements and maintaining the system.
• Cross-Functional Collaboration: Coordinate with Operations, Customer Service, and Finance departments to ensure seamless service execution and collection of payment.
• Agility: Maintain flexibility to support the broader business on ad-hoc projects and urgent operational tasks as required.

The ideal candidate will possess:

• Experience: Proven track record in B2C/& B2B sales, business development, or outdoor sales (experience in service industries, pest control, or hygiene is a strong advantage).
• Skills: Strong negotiation, presentation, and relationship-building skills.
• Attributes: Highly agile, resilient, and comfortable conducting hands-on on-site inspections at client premises.
• Tech-Savvy: Comfortable utilising modern systems and mobile sales tools to track KPIs.
• Mobility: Possess a valid driver’s license and own transport for frequent client visits in outstations.

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and sales incentives
• Car Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone and Smart work gadgets/ tools

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Locations:

Rentokil Initial Ipoh. 

No. 22A & 26 Lebuh Perusahaan Klebang 9, Kawasan Perusahaan Klebang IGB, 31200 Chemor, Perak.

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset. Enjoy a competitive salary, attractive commissions structure and great perks — including transport allowance, mobile phone, and laptop. 

In this role you will be responsible for:

• Drive Revenue: Achieve and exceed monthly/quarterly sales targets by proposing the company's products and services at optimised pricing levels.
• Market Intelligence: Maintain a deep understanding of market trends, industry benchmarks and competitor movements to effectively position Rentokil Initial’s unique value propositions.
• Prospect Generation: Actively prospect, develop a healthy sales pipeline and execute strategic market development initiatives.
• Consultative Selling: Conduct on-site inspections and client visits to assess needs, deliver presentations and propose tailored make solutions.
• Customer Experience: Act as the primary point of contact for new accounts; urgently resolve client complaints and handle customer’s’ queries in accordance with company policy.
• Sales Administration: Manage day-to-day administrative sales workflows, including drafting proposals, executing service agreements and maintaining the system.
• Cross-Functional Collaboration: Coordinate with Operations, Customer Service, and Finance departments to ensure seamless service execution and collection of payment.
• Agility: Maintain flexibility to support the broader business on ad-hoc projects and urgent operational tasks as required.

The ideal candidate will possess:

• Experience: Proven track record in B2C/& B2B sales, business development, or outdoor sales (experience in service industries, pest control, or hygiene is a strong advantage).
• Skills: Strong negotiation, presentation, and relationship-building skills.
• Attributes: Highly agile, resilient, and comfortable conducting hands-on on-site inspections at client premises.
• Tech-Savvy: Comfortable utilising modern systems and mobile sales tools to track KPIs.
• Mobility: Possess a valid driver’s license and own transport for frequent client visits in outstations.

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and sales incentives
• Car Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone and Smart work gadgets/ tools

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Locations:

Rentokil Initial Ipoh. 

No. 22A & 26 Lebuh Perusahaan Klebang 9, Kawasan Perusahaan Klebang IGB, 31200 Chemor, Perak.

We’re looking for a motivated and dynamic Sales Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset. Enjoy a competitive salary, attractive commissions structure and great perks — including transport allowance, mobile phone, and laptop. 

In this role you will be responsible for:

• Drive Revenue: Achieve and exceed monthly/quarterly sales targets by proposing the company's products and services at optimised pricing levels.
• Market Intelligence: Maintain a deep understanding of market trends, industry benchmarks and competitor movements to effectively position Rentokil Initial’s unique value propositions.
• Prospect Generation: Actively prospect, develop a healthy sales pipeline and execute strategic market development initiatives.
• Consultative Selling: Conduct on-site inspections and client visits to assess needs, deliver presentations and propose tailored make solutions.
• Customer Experience: Act as the primary point of contact for new accounts; urgently resolve client complaints and handle customer’s’ queries in accordance with company policy.
• Sales Administration: Manage day-to-day administrative sales workflows, including drafting proposals, executing service agreements and maintaining the system.
• Cross-Functional Collaboration: Coordinate with Operations, Customer Service, and Finance departments to ensure seamless service execution and collection of payment.
• Agility: Maintain flexibility to support the broader business on ad-hoc projects and urgent operational tasks as required.

The ideal candidate will possess:

• Experience: Proven track record in B2C/& B2B sales, business development, or outdoor sales (experience in service industries, pest control, or hygiene is a strong advantage).
• Skills: Strong negotiation, presentation, and relationship-building skills.
• Attributes: Highly agile, resilient, and comfortable conducting hands-on on-site inspections at client premises.
• Tech-Savvy: Comfortable utilising modern systems and mobile sales tools to track KPIs.
• Mobility: Possess a valid driver’s license and own transport for frequent client visits in outstations.

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and sales incentives
• Car Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone and Smart work gadgets/ tools

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Locations:

Rentokil Initial Ipoh. 

No. 22A & 26 Lebuh Perusahaan Klebang 9, Kawasan Perusahaan Klebang IGB, 31200 Chemor, Perak.

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and sales incentives
• Transportation Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone and Smart work gadgets/ tools

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Locations:

Rentokil Initial Ipoh. 

No. 22A & 26 Lebuh Perusahaan Klebang 9, Kawasan Perusahaan Klebang IGB, 31200 Chemor, Perak.

What you will do

• Arranging appointments with pharmacists and HCPs, which may include pre-arranged appointments or regular “cold” calling.
• Building and maintaining positive working relationships with outlet staff and supporting administrative staff
• Service existing accounts, obtains orders and establishes new accounts by planning and organizing daily work schedule to call on existing and potential sales outlet
• Reaching (and if possible, exceeding) annual sales targets
• Planning work schedules on weekly and monthly timetables. This may involve working or discussing future targets with the area sales manager/ sales supervisor. Generally medical sales representatives have their own area of responsibility and plan how and when to target healthcare professionals
• Keep management informed by submitting activity and results, reports, such as daily call reports, weekly work plans and monthly and annual territory analyses
• Regularly attending company meetings, technical data presentations and briefings
• Keeping up-to-date with the latest clinical data supplied by the company and interpreting, presenting and discussing this data with healthcare professionals during presentations
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedule, merchandising techniques, etc.
• Maintaining knowledge of new developments, anticipating potential negative and positive impacts on the business and adapting strategy accordingly
• Developing strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sectors
• Staying informed about the activities of health services in a particular area
• Resolves customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to management
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
• Develop and maintain close working relationship and business partnership with key chain pharmacy customers to ensure effective relationship management and execution of promotional activities
• Actively participate in the marketing activities internally and externally as necessary
• Act as a mentor as well as to lead and motivate the sales force to be a high-performance team
• Actively engage and develop team to drive change management for the organization development
• Additional role as and when required and not limited to the above.

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and sales incentives
• Transportation Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone and Smart work gadgets/ tools

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Locations:

Rentokil Initial Ipoh. 

No. 22A & 26 Lebuh Perusahaan Klebang 9, Kawasan Perusahaan Klebang IGB, 31200 Chemor, Perak.