Total 328 contract manager job vacancies in Quality Assurance / Control category

AssistantManager, Quality Assurance & Quality Control

Job Description & Requirements

Responsibilities:

- Ensure the implementation and maintenance of allquality and food safety control processes are being complied to company’sstandard, HACCP, ISO and local statutory requirement.

- To conduct in house food safety training toproduction/operation staffs.

- To manage customer complaints investigation andperform troubleshooting and drive processimprovement program to ensure high standard of food safety and quality.

- Provide technical advice to support anotherdepartment as and when necessary

- Monitoring product integrity and conduct producttesting for new and regular products.

- To support Production Manager for admin work.

- Manage external inspection and liaise withregulatory agencies

- To kick start sustainability initiatives for the company putting in process andcertification.

- Train junior QA to perform her role as QA executive.

- Perform ad-hoc duties as assigned by management

Responsibilities:

·      Work with the R&D team on quality planning from the early stage of product development.

·      Manage overall quality activities across the Business Unit, including product development, customer requirements, sales support, inventory, and product transition.

·      Set quality goals for the BU and support departments in achieving them.

·      Build and improve quality systems, project development processes, and IPD processes.

·      Identify project risks, monitor product quality performance, and drive corrective and preventive actions.

·      Handle customer complaints, major quality issues, and product quality problems, ensuring proper follow-up and closure.

·      Monitor project process compliance and lead technical review assessments.

·      Use data analysis to identify problems and improve processes continuously.

·      Organize stage review meetings during the R&D phase.

·      Conduct process training and strengthen team quality capabilities.

·       Promote quality awareness and a strong quality culture across the BU.

Requirements:

·      Bachelor’s degree or above, with at least 5years of experience in quality-related roles, including at least 3 years in a managerial position. Experience in R&D quality is preferred.

·      At least 5 years of experience in quality-related work, preferably in R&D quality.

·      Familiar with ISO9001 and quality tools such as8D, QC tools, APQP, FMEA, Six Sigma, and QCC.

·      Good communication, interpersonal, and problem-solving skills.

·      Able to work well under pressure.

·      Familiar with hardware, software, FPGA, and mechanical development processes.

·      Knowledge of IPD processes; experience insetting up or implementing IPD is an advantage.

To find out more about this opportunity, please contact Lionel Liew at lionel.liew@gmprecruit.com.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd  |   EA Licence: 11C3793|   EA Personnel: LionelLiew   |   Registration No: R1330693

Job description

Methodist Welfare Services (MWS) is all about empowering people to have life to the full. 

We are a non-profit organisation serving people across all ethnicities and religions. We recognise that the people we serve may experience poverty in different ways – weak social support or fractured relationships, poor health, a sense of hopelessness, or a lack of means. We journey alongside them to uncover their inherent strengths, affirm them and support them holistically towards a better life. While MWS’ sphere of impact has expanded since our founding, our core spirit of social holiness remains unwavering.  Today, we serve over 22,000 beneficiaries, including children from disadvantaged backgrounds, youths at risk, families in distress, seniors who are socially isolated, and the chronically ill and destitute.

Role & Responsibilities

In this dynamic hands-on role, you will report to Associate Director of Compliance and Risk and collaborate with cross-functional teams on enterprise risk management and compliance related activities ensuring sound risk and governance across the organisation including areas of overall workplace safety and data protection.

1) Compliance and Risk

• Assist in the development and enhancement of enterprise risk management framework, risk and compliance policies and procedures

• Assist in the development and periodic review of risk appetite statements, risk thresholds, Key Risk Indicators and emerging risks

• Collaborate with risk owners to conduct regular risk assessments; facilitate risk analysis and assessments and propose suitable mitigations when required

• Maintain active oversight of the organisation’s compliance program & calendar and coordinate with internal stakeholders on timely regulatory submissions and reporting

• Carry out regular group compliance reviews through audits, assessment and control testing

• Monitor, evaluate, assess the impact of new or updated statutory and regulatory developments

• Investigate, manage and follow up on matters related to non-compliance incidents/breaches and ensure appropriate mitigations are in place

• Work with the relevant internal stakeholders on the improvement to processes and systems when required

• Collaborate with risk & compliance owners/representatives in preparation of various risk and compliance reports to senior management, Board and regulators (if applicable), highlighting key risk exposures, potential issues, and mitigation strategies

• Assist in the implementation and monitoring of risk and compliance management programs and initiatives across the group

• Act as a liaison between various departments and business units to provide guidance & support and ensure alignment of risk management and compliance efforts

• Design suitable risk communications and awareness programs; prepare materials and conduct regular orientation, training/workshops to all levels of employees

• Take charge and manage incident reporting channel; maintain active oversight on the reported incidents and oversee the effective closure of actions; escalate to senior management and key stakeholders when required

• Organise Risk Management meetings and perform secretariat duties as well as administrative duties where required

• Provide administrative support for the overall audit function conducted by the internal/external auditors

• Attend to matters as assigned by Associate Director

2) Data Protection (PDPA)

• Support the DPO/Associate Director in the review and implementation of PDPA act within the organisation

• Monitor and review PDPA non-compliance and/or lapses and provide solutions and mitigating plans to prevent re-occurrence

• Conduct PDPA updates and training (where necessary)

• Attend to matters as assigned by DPO/Associate Director

Qualifications, Competencies & Experience

• Minimum diploma holder and above in a related field of study

• Minimum 3 years of hands-on relevant working experience in a compliance and/or risk management role including experience in an external or internal audit capacity

• Preferably hold data protection certifications and/or has strong knowledge of PDPA obligations

• Excellent written and verbal communication skills; able to provide sound advice to stakeholders

• Proficient in Microsoft Office (Excel, Word, PowerPoint) & data analytics and AI tools to support work

• Skills:

  • Good leadership and communication skills, able to empathise with all levels of staff and workers.

  • Strong analytical skills, problem-solving skills and critical thinking to pinpoint issues and ability to deep dive to find the ultimate root cause(s) and measures

  • Ability to work independently under minimal supervision and collaboratively within a team and engage effectively with stakeholders at all levels across multiple business verticals

  • Strong interpersonal, organisational and project management skills

  • Attention to detail, proactive learning attitude, ability to manage multiple priorities and deliver quality work under tight deadlines

Responsibilities:

• Assist the undersigned in managing corporate compliance matters for various group companies in Singapore and Dubai
• Ensure timely filing of statutory returns, regulatory submissions, and corporate documentation
• Maintain and update corporate records, registers, and compliance trackers
• Liaise with regulatory authorities, external advisors, auditors, and company secretaries
• Monitor changes in relevant laws and regulations and advise management on compliance requirements
• Support board meetings, including preparation of resolutions and minutes where required
• Ensure adherence to corporate governance standards and internal policies across jurisdictions

Requirements:

• Degree in Commerce (or equivalent qualification)
• Qualified Company Secretary / Inter Company Secretary certification is mandatory
• 4–5 years of experience handling corporate compliance matters
• Strong knowledge of corporate laws and regulatory frameworks in Singapore (knowledge of Dubai regulations is an advantage)
• Detail-oriented with strong organisational and documentation skills
• Good communication and stakeholder management abilities

• People-centered Organisational Culture
• Teamwork
• Innovative and Energetic Workplace with a Growth Mindset

JOB DESCRIPTION

We are looking for a full-time deputy manager who is disciplined and meticulous on critical matters, so that records are relevant, accurate and properly kept. In addition, the candidate should have a systems improvement and a forward looking mindset. By focusing on the bigger picture, the deputy manager builds trust in the organisation across departments so process improvements are welcomed and implemented.

Prior experience in student records management, student admissions, and internal audit will be a strong advantage. Working in EduTrust schools is not necessary but will be a plus.

Responsibilities (Registrar) include:

1. Check and process student admissions and student contracts
2. Maintain accurate student records and database
3. Administer student pass-related matters

Responsibilities (Quality Assurance) include:

1. Oversee the record keeping by department heads related to critical documents
2. Assist the Principal to organise regular departmental reviews related to compliance and continual improvement
3. Assist the Principal to identify systematic issues and streamline work processes across the organisation as part of continual improvement
4. Oversee feedback management and complaints. Administer surveys

Other Supporting Responsibilities (Programme Operations) include:

1. Provide operations support to the running of classes
2. Coordinate student services and career and industry-related events

Requirements

• Possess at least a Degree or equivalent
• At least 5 Years of working experience in the related fields
• Attributes: Disciplined, meticulous, big picture, problem solver, high ethical integrity
• Required skills: Spreadsheets and formulas, data analysis, critical thinking, writing clearly and concisely

Raffles Place

ASAP to end Dec 2026

8.45am to 6.15pm (Mon to Fri)

• Attached to Financial Compliance Department
• Review and investigate all transaction alerts generated by Transaction monitoring system
• Timely review of ad-hoc escalated review from other functional units within the AML team.
• Communicate with relevant business line and other functional units to provide AML and transaction monitoring advisory, expertise and all transaction monitoring matters
• Due Diligence and background check on suspicious cases/alerts
• Ensure timely escalation of alerts, and escalate suspicious transaction reports (STRs) appropriately
• Contribute and maintain KRI (Key Risk Indicators) for Transaction monitoring Team
• On an adhoc basis, may be involved in other FCC related work as assigned

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Dear Applicant,

If you or someone you know isinterested, please send the CV directly to VeronicaE@evolutionjobs.sg (mostpreferred, as I may overlook some CVs due to the high volume).

Please note that visasponsorship is not available at this time.

JD

• Overall accountable and responsible for delivery of testing services one or more applications and/or projects of Digital domain applications
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing
• Works with the testing service providers and other stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan.
• Engages with various stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.
• Act as the first point of escalation for any issues raised by stakeholders, testing service providers.
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.
• Drive and collaborate with all stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.
• Participate and contribute in forums, as required, to drive testing transformation and innovation.
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team.

Quality Manager

We are seeking a Quality Manager to lead the company's Quality Management System (QMS) and ensure products, processes, and operations consistently meet customer, regulatory, and internal quality requirements. The role will oversee quality assurance and quality control activities, drive continuous improvement initiatives, and support customer and certification audits.

Key Responsibilities

• Manage and maintain the company's Quality Management System in accordance with ISO 9001 and ISO 13485 requirements.

• Lead the QA team and oversee incoming, in-process, and outgoing quality activities.

• Ensure products meet customer specifications, drawings, and quality standards.

• Investigate quality issues and drive effective corrective and preventive actions.

• Handle customer complaints, quality concerns, and audit requirements.

• Plan and conduct internal audits, management reviews, and continuous improvement initiatives.

• Work closely with Production, Engineering, and Project teams to improve process capability and product quality.

• Monitor quality performance metrics and implement actions to reduce defects and customer complaints.

• Manage calibration systems and ensure compliance of measuring equipment.

• Support supplier quality management and new product introduction activities.

Key Skills & Requirements

• Strong knowledge of ISO 9001 and ISO 13485 Quality Management Systems.

• Experience in quality management within a manufacturing environment, preferably plastic injection molding.

• Familiarity with quality tools such as 8D, FMEA, Root cause analysis etc.

• Strong leadership, communication, and problem-solving skills.

• Experience managing customer audits, certification audits, and quality documentation.

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min Degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

About the Company

We are a premier financial technology and enterprise systems transformation partner embedded within tier-1 corporate and investment banking institutions. By combining deep capital markets domain expertise, cutting-edge software testing methodologies, and rigorous delivery governance, we orchestrate high-performance platform upgrades that power global market networks. We focus on quality engineering mastery, continuous testing innovation, and cultivating top-tier senior advisory talent in Singapore.

About the Job

We are seeking a senior, elite-level Murex Test Lead (Manager) to drive the overarching quality assurance framework and end-to-end testing delivery for large-scale Murex transformation programs.

In this critical leadership role, you will act as the core QA authority, establishing comprehensive test strategies and governance models within complex capital markets environments. Operating at the intersection of business operations, financial engineering, and technology development, you will lead a high-performing squad of QA leads and analysts. Your mission will be to ensure that the Murex MX.3 platform meets rigorous functional, regulatory, and performance thresholds before production cutover windows.

Key Responsibilities

Test Strategy, Architecture & Governance

• Framework Ownership: Define, own, and execute the overall test strategy, master test plan, governance model, and delivery approach for complex Murex programs.

• Lifecycle Orchestration: Lead and govern end-to-end testing workstreams across System Integration Testing (SIT), User Acceptance Testing (UAT), automated regression, performance/stress testing, and dress-rehearsal cutover phases.

• Regulatory & Control Alignment: Ensure all testing activities strictly comply with banking regulatory mandates, internal risk controls, and institutional security requirements.

Delivery Management & Defect Triage

• Defect Governance: Oversee the end-to-end defect management lifecycle, running cross-functional triage forums to prioritize, track, and resolve system blocks across multiple workstreams.

• Cross-Functional Collaboration: Partner closely with front/middle/back-office business stakeholders, integration developers, and Murex vendor teams to validate functional specifications and iron out environment discrepancies.

• Executive Intelligence: Formulate and deliver crystal-clear testing status reports, quantitative quality metrics, burn-down charts, and proactive risk assessments to program and client leadership.

Team Leadership & Mentorship

• Squad Management: Direct, resource, and mentor a team of dedicated QA stream leads and test analysts, enforcing consistent testing standards, automated script reuse, and delivery quality.

Skills & Experience Required

Must-Have Skills (Mandatory for Skills Matching)

• Banking Domain Tenure: Minimum 8–12 years of professional software testing experience operating strictly within corporate banking or capital markets environments.

• Murex MX.3 Platform Core: At least 5 years of hands-on experience with Murex (MX.3), demonstrating deep functional exposure across the trade lifecycle, risk components, and Datamart reporting modules.

• Transformation Leadership: A proven track record leading testing teams and managing release gates on large-scale Murex implementations, version upgrades, or platform migrations.

• Financial Product Literacy: Strong structural understanding of capital markets financial instruments, including FX (Spot/Forward/Options), Interest Rate Derivatives, Equities, Fixed Income, or Credit products.

• Stakeholder Articulation: Elite test management, defect tracking, and client-facing communication skills, with a proven ability to challenge and influence steering committees.

Good-to-Have Skills (Preferred Differentiators)

• Direct exposure to automated testing frameworks (e.g., Murex Onyx / MXTest) or performance testing tools.

• Prior experience driving Murex platform upgrades (e.g., version uplifts) or high-stakes regulatory-driven change initiatives (e.g., FRTB, Basel).

• Experience operating within a global delivery model, coordinating with offshore testing hubs and international banking stakeholders.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Financial Engineering, Finance, or a related technical/quantitative discipline.

How to Apply

Please click on the 'apply' button to apply online. For more information, please reach out to Vievien Nathan.

EA License Number: 94C3609

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Maintain accurate and up-to-date ISO 9001, ISO 14001, and ISO 13485 documentation, including Quality Manuals, procedures, work instructions, and records, to ensure system compliance and management review readiness.
• Plan, coordinate, and conduct internal and external audits to ensure organizational readiness for third-party certification, management reviews, and customer audits.
• Collaborate with internal stakeholders to support and participate in customer and supplier audits to ensure compliance requirements are met.
• Review audit findings, develop corrective action plans, and drive continuous improvement initiatives.
• Generate and review supplier quality performance reports, work closely with suppliers to resolve non-conformances, and promote continuous improvement.
• Issue, monitor, and follow up on Supplier Corrective Action Requests (SCAR), ensuring effectiveness and timely closure.
• Support qualification and onboarding of new suppliers to maintain a robust pipeline aligned with production requirements.
• Manage calibration schedules and preventive maintenance programs for equipment to ensure operational reliability and compliance.
• Address quality issues arising from production and customer feedback by working closely with production teams to implement corrective actions and resolve customer complaints with proper documentation.
• Ensure timely closure of Corrective and Preventive Actions (CAPA), non-conformance reports, and customer complaints, and publish quality performance reports.
• Lead Material Review Board (MRB) meetings with cross-functional teams to perform root cause analysis, implement corrective actions, and verify effectiveness.
• Supervise and lead QC inspectors to ensure parts inspection compliance with engineering drawings and quality standards.

Qualifications:

• Diploma in Quality Management, Engineering, Manufacturing, or a related field.
• Min 3 years of relevant experience in quality or manufacturing environments, with exposure to audits and documentation.
• Basic understanding of supplier management and quality coordination.
• Familiarity with commonly used quality management standards (e.g. ISO systems).
• Working knowledge of quality tools and process control methods.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Job Description

• Responsible for engaging customers flagged by the anti-fraud system and managing end-to-end case handling.
• Leverage data insights to support the development and enhancement of anti-fraud business rules in compliance with regulatory requirements.
• Conduct quality assurance checks on FAA-related documentation to ensure accuracy, completeness, and regulatory compliance.
• Manage customer complaints with professionalism, ensuring timely investigation and resolution.
• Work closely with cross-functional teams to investigate, escalate, and follow up on anti-fraud cases.
• Prepare relevant business data and submission materials.
• Support additional duties and projects as assigned.

Job Requirement

• Bachelor’s degree or above with at least 1 year of relevant experience in wealth banking, anti-scam/fraud prevention, or customer service operations.
• Good understanding of wealth management products, banking operations, and FAA/MAS regulatory guidelines
• Strong communication skills in English and Mandarin, able to engage confidently with Mandarin-speaking customers
• Comfortable handling challenging conversations and sensitive customer situations
• Strong attention to detail with a high level of accuracy in document review and compliance checks
• Analytical mindset with curiosity to identify patterns, risks, and anomalies
• Proficient in Microsoft Excel and able to manage multiple priorities in a fast-paced environment

Salary: up to $9000

Working Days & Hours: Mon-Fri Office Hours

Location: Raffles Place

Job Description

• The registered data protection officer for Singapore

• Responsible for developing & maintaining APAC country specific compliance policy and process documents, training materials, providing help and guidance and awareness to APAC based employees.

• Ensuring that all data protection/security/ HSE issues from audits or risks raised are recorded, with ownership, and tracking remediation tasks to closure/mitigation/acceptance of risks.

• Management of the annual risk assessment program covering information security, data protection, health & safety, environment, and social governance

• Initiate yearly compliance activities, eg. BCP exercise, call tree test, updating of various operations / compliance documentations, vendor due diligence exercise

• Creation and maintenance of the Legal Risk Register (APAC)

• Annual site audits and management of any remediation plans (H&S/Fire/Infosec/Data Protection/ESG)

• Gathering of carbon emission data in support of global ESG reporting requirements

• Attendance at the monthly country and compliance circle meetings

• Responding to client information security assessments. Full completion and response to all Client questionnaires, including existing clients and new business opportunities.

• Incident investigation and reporting pertaining to data and HSE

• Development of the Quality Management System in support of attaining certification to ISO9001

• Administrative tasks including but not limited to: Client sales bid compliance assistance, contract reviews (Data protection terms), uploading documents to client portals

• Reviewing, updating and development of compliance policies and procedures

Job Requirements: Min Degree in finance/accountancy w min 3 yrs of relevant information security controls (ISO Lead Auditor/Lead Implementation certifications) experience

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

We are seeking a highly skilled and forward-thinking High-Level Control (HLC) / Operations Systems Manager to support mission-critical automated systems within a complex, high-availability operational environment.

This role plays a key part in ensuring the reliability, performance, and continuous improvement of real-time control systems that support large-scale operational flows in an airport environment, including baggage handling and related automation systems.

While experience in Baggage Handling Systems (BHS) is highly advantageous, we welcome candidates with strong backgrounds in industrial automation, mission-critical infrastructure, or large-scale control systems.

Key Responsibilities

1. System Operations & Reliability

• Manage and oversee operations and maintenance (O&M) contractors to ensure high availability and performance of high-level control systems.
• Ensure systems operate reliably in a 24/7 mission-critical environment.
• Monitor system health and proactively identify risks, performance degradation, and operational issues.

2. System Analysis & Improvement

• Analyse system and operational data to identify trends, risks, and improvement opportunities.
• Leverage analytics and monitoring tools to support performance optimisation.
• Drive continuous improvement initiatives for system stability, efficiency, and resilience.

3. Incident Management & Troubleshooting

• Diagnose and resolve network, software, and system issues in a timely manner.
• Lead root cause analysis for system incidents and implement preventive measures.
• Support operational continuity through effective incident response and recovery.

4. Projects & Technology Enhancement

• Lead and support system enhancement initiatives and technology upgrade projects.
• Manage end-of-life (EOL) and end-of-service (EOS) planning for hardware and software components.
• Define technical requirements, support procurement activities, and oversee vendor delivery.
• Participate in Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT).

5. Infrastructure, Network & Cybersecurity

• Ensure secure and stable operation of system networks and infrastructure.
• Work closely with cybersecurity teams and vendors to ensure compliance with security standards and regulatory requirements.
• Support implementation of cybersecurity controls and vulnerability management activities.
• Ensure adherence to ISO 27001 and critical infrastructure security practices.

6. Business Continuity & Risk Management

• Support and execute Business Continuity Plans (BCP) during system disruptions.
• Ensure minimal operational impact during incidents or system failures.
• Participate in risk assessments and resilience planning.

7. Stakeholder & Vendor Management

• Collaborate with internal stakeholders, vendors, and external partners.
• Manage the performance of outsourced maintenance and support providers.
• Ensure alignment between technical delivery and operational requirements

Requirements

Education & Experience

• Degree in Computer Science, Engineering, Information Technology, or related discipline.
• Minimum 5 years of experience managing enterprise IT infrastructure, industrial control systems, or mission-critical operational systems.
• Experience in airport systems, logistics automation, manufacturing control systems, or critical infrastructure environments is highly preferred.

Technical Skills

• Strong understanding of network infrastructure (TCP/IP, DNS, DHCP, VLANs, routing, switching).
• Experience with high-availability and resilient system architectures.
• Familiarity with system monitoring and performance management tools.
• Knowledge of industrial control concepts (SCADA, PLC, or equivalent systems) is a plus.
• Exposure to cybersecurity principles and compliance frameworks (e.g. ISO 27001, critical infrastructure standards).

Soft Skills

• Strong analytical and problem-solving capabilities.
• Ability to manage incidents under pressure in a 24/7 environment.
• Strong stakeholder and vendor management skills.
• Ability to manage multiple priorities and drive operational excellence.
• Good communication skills with both technical and non-technical stakeholders.

Candidates with experience in any of the following industries are encouraged to apply:

• Airport operations or baggage handling systems
• Logistics and warehouse automation
• Industrial automation and control systems
• Transportation systems (rail, ports, traffic systems)
• Data center or critical infrastructure operations