Total 12 sales representative job vacancies in Others category in D26 Upper Thomson, Springleaf

AIRPORT REPRESENTATIVE (CONCIERGE)

Mandarin Oriental, Singapore is looking for a Airport Representative to join our Rooms team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay. 

About the job

Based at Mandarin Oriental, Singapore within the Rooms Department in Singapore, the Airport Representative is responsible in ensuring that all hotel guests with transportation arrangements, flight details are recognized and assisted at the airport. This applies to both arriving and departing guests who will receive attentive service which includes luggage assistance, the processing of GST refund at Changi airport and the provision of relevant airline information. Additionally, the airport representative acts as the hotel's ambassador at the airport and is knowledgeable about the hotel rooms, facilities and services according to the hotels operational standards. The Airport Representative reports to the Concierge Manager.

As Airport Representative, you will be responsible for the following duties: 

• Excels in delivering Legendary Quality Experience to all guests.

• Supports the overall rooms operations by providing warm welcome and fond farewell to all hotel guests.

• Reviews arrival / departure manifests and ensures relevant guests preferences and needs are met.

• Present at all scheduled flight landings and assist incoming guests with baggage clearance and direct guests to transport facilities.

• Stand by at the arrival/departure terminal for every flight where a hotel guest is scheduled to depart or arrive from.

• Maintain a good relationship with airline personnel, immigration and custom officers under the guidance of the Manager. If the pickup is not arranged by the hotel then, guests should be shown only to the recommended taxi or limousine.

• Maintain detailed knowledge of all facilities and services offered by the hotel and Changi Airport.

• Acts as a link for guests with all other areas of the hotel prior to arrival and during departure at the airport. Promptly answers any guest inquiries and communicates with respective departments when necessary.

• Addresses any security incidents and complaints to the Concierge Manager and reacts proactively when suitable and appropriate.

As Airport Representative, we expect from you:

• Flexible and has a can-do attitude. Candidate is quick thinker and is able to accommodate last minute requests and changes.

• Warm and able to communicate well with guests in English.

• Willing to work on rotation shifts, weekends, and public holidays

Our commitment to you 

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. 

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We're Fans. Are you?

-Able to handle Sales Enquiries & prepare Quotation.

-Able to liaise with clients on their project requirements.

-Site supervision & managing of schedule with suppliers & contractors.

-Able to multitask & manage project dateline.

Oversee daily sales operations involving various product categories.

Monitor and drive the sales team to meet or exceed individual and team sales targets.

Develop and implement sales strategies based on product trends and customer demand.

Assign sales territories or client accounts to team members.

Conduct regular team meetings and training sessions.

Maintain strong relationships with key clients and wholesale buyers.

Handle escalated customer inquiries and resolve complaints effectively.

Maintain strong relationships with key customers and support the team in handling complex negotiations or escalated cases.

Identify new sales opportunities and support the development of long-term customer partnerships.

Willingness to work night shift and split shift.

Willingness to work extra hours or weekend if needed.

Oversee daily sales operations involving various product categories.

Monitor and drive the sales team to meet or exceed individual and team sales targets.

Develop and implement sales strategies based on product trends and customer demand.

Assign sales territories or client accounts to team members.

Conduct regular team meetings and training sessions.

Maintain strong relationships with key clients and wholesale buyers.

Handle escalated customer inquiries and resolve complaints effectively.

Maintain strong relationships with key customers and support the team in handling complex negotiations or escalated cases.

Identify new sales opportunities and support the development of long-term customer partnerships.

Willingness to work night shift and split shift.

Willingness to work extra hours or weekend if needed.

Job Summary

A sales supervisor leads and supports a sales team to achieve business growth by building client relationships, enforcing company policies, monitoring performance, and identifying market opportunities through data analysis and research.

Responsibilities

• Provide employees with necessary tools and deliver targeted training to enhance job performance and success
• Build and maintain long-term business partnerships by engaging key clients and addressing their needs
• Analyze managerial reports to identify improvement areas and uncover opportunities to increase market share
• Develop, implement, and enforce company policies on customer relations, sales techniques, and ethical standards
• Design and deliver training programs for new hires and staff promoted to new roles to ensure readiness
• Monitor employee performance regularly to ensure achievement of goals and compliance with company policies
• Manage and lead a sales team to perform their roles effectively and meet operational objectives
• Review customer orders and inventory levels to guarantee fulfillment of customer demands
• Conduct market research to identify emerging trends and new growth opportunities within the industry

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

• Performing all duties of the Sales Manager in cases of absence or emergency.

• Updates managers by consolidating, analysing, and forwarding daily action summaries.

• Assist with the sales process by maintaining a fully stocked store.

• Recommend and display items that match customer needs.

• Manage point-of-sale processes.

• Maintain an up-to-date knowledge of product features and sales promotion

• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

• Update customer records in the company database as required

• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.

• Bachelor’s degree in marketing, communications, or related field is advantageous.

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• The Ability to multitask and work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• The ability to work under pressure.

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

• Performing all duties of the Sales Manager in cases of absence or emergency.

• Updates managers by consolidating, analysing, and forwarding daily action summaries.

• Assist with the sales process by maintaining a fully stocked store.

• Recommend and display items that match customer needs.

• Manage point-of-sale processes.

• Maintain an up-to-date knowledge of product features and sales promotion

• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

• Update customer records in the company database as required

• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.

• Bachelor’s degree in marketing, communications, or related field is advantageous.

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• The Ability to multitask and work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• The ability to work under pressure.

Job Scope & Key Responsibilities

• Order Management: Handle end-to-end processing of customer orders, including issuing Purchase Orders (PO), Delivery Orders (DO), and Invoices.
• Customer Liaison: Respond to inquiries via phone and email regarding product pricing, availability, and promotional details.
• Logistics Coordination: Collaborate with the warehouse and shipping teams to schedule deliveries and ensure smooth order fulfillment.
• Sales Support: Assist the outdoor sales team by preparing quotations, cost estimates, and organizing sales documentation.
• Data Administration: Maintain accurate records of sales activities and customer databases in the ERP system.
• After-Sales Service: Manage customer feedback and returns, ensuring timely resolution and service recovery. 

Requirements & Criteria

• Education: Minimum GCE ‘N’ Level or a Diploma in Business, Logistics, or a related field.
• Experience: 1–3 years of experience in sales support, customer service, or administrative coordination is preferred.
• Languages: Proficiency in Language is required to communicate effectively with clients and partners.
• Technical Skills: Competent in Microsoft Office (Excel/Word/outlook) and experienced with data entry and billing systems. MS Dynamic knowledge Advantages
• Attributes: Highly organized, detail-oriented, and able to work in a fast-paced team environment. 

We are looking for a competitive and proactive promoter who will strive to meet customer acquisition and revenue growth objectives for our brand, by promoting the products and/or services we provide. You will be responsible for advertising our products and/or services through marketing activities, such as in-person demonstrations, at different events.

To be successful as a promoter you must stay up to date with product and/or service features and represent the brand in a professional and positive manner.

Promoter Responsibilities:

· Setting up and maintaining a demonstration area, such as a table, stand, or booth at various events.

· Keeping the demonstration area tidy and well stocked with products, samples, and/or literature.

· Demonstrating the features of a product or service to potential customers.

· Employing interactive materials such as videos, charts, or slideshows to share information about a product, when necessary.

· Answering any questions potential customers might have about a product or service.

· Processing customers’ payments.

· Generating reports that outline customers’ interest levels, questions asked, number of products/samples/literature sold and/or distributed at various events.

· Staying up to date with product or service features.

Promoter Requirements:

· High school diploma.

· Proven working experience as a promoter.

· Excellent communication, presentation, and leadership skills.

· Proven track record of successful promotions.

· Customer-oriented approach.

· Outgoing and friendly personality.

· Professional appearance.

· Proficient in Microsoft Office Suite.

· able to work on Weekend and PH

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Key Job Scope

• Business Development (Hunting): Proactively identify and acquire new B2B clients
• Account Management (Farming): Maintain and grow relationships with clients
• Ingredient Solutions: Consult with Client teams to recommend needs.
• Negotiation & Contracting: Manage the end-to-end sales process, including preparing quotations, negotiating bulk pricing terms, and overseeing delivery timelines.
• Market Intelligence: Monitor industry trends and competitor activities to suggest new product range expansions or promotional strategies for the channel.
• Cross-Functional Coordination: Liaise with the warehouse and logistics teams to ensure smooth fulfillment of high-volume orders. 

Required Criteria

• Experience: 1–3 years in B2B food service sales or the FMCG sector is highly preferred.
• Mobility: A valid Class 3 Driving License is essential; the company typically provides a van for daily customer visits.
• Language: Ability to communicate is required to effectively manage a diverse range of local and corporate clients.

Oversee daily sales operations involving various product categories.

Monitor and drive the sales team to meet or exceed individual and team sales targets.

Develop and implement sales strategies based on product trends and customer demand.

Assign sales territories or client accounts to team members.

Conduct regular team meetings and training sessions.

Maintain strong relationships with key clients and wholesale buyers.

Handle escalated customer inquiries and resolve complaints effectively.

Maintain strong relationships with key customers and support the team in handling complex negotiations or escalated cases.

Identify new sales opportunities and support the development of long-term customer partnerships.

Coordinate with procurement and inventory teams to ensure product availability.

Maintain up-to-date knowledge of all product lines and new product launches.

Willingness to work night shift and split shift.

Willingness to work extra hours or weekend if needed.

JOB SCOPE
. Communicate with customers via WhatsApp
. Provide consultation and recommend suitable helpers
. Follow up enquiries and sales
. Maintain good customer relationship
. Provide after-sales service & customer support

Requirements
. Sales mindsets and good communication skills
. Responsible and serious about work
. Willing to grow with the company long term
. Able to communicate with customers in Chinese, English & Malay (as required for job scope) “due to customer communication needs"
. Sales experience is an advantage
. No experience required (training provided)