Total 5,569 it manager job vacancies in Others category

A Junior IT Support Engineer provides technical assistance and support to end-users, ensuring the smooth operation of computer systems and networks. Key responsibilities include :

- Technical Support:

- Troubleshoot and resolve technical issues related to hardware, software, and network systems

- Provide remote and on-site support to end-users, addressing their technical concerns and resolving issues efficiently

- System Maintenance:

- Perform routine maintenance tasks, such as software updates, patches, and system checks

- Assist in the deployment and configuration of new hardware and software

- Problem-Solving:

- Identify and diagnose technical problems, providing timely and effective solutions

- Collaborate with senior IT staff to resolve complex technical issues

- Documentation:

- Document technical issues, resolutions, and procedures for future reference

- Maintain accurate records of IT assets, software licenses, and system configurations

- User Support:

- Provide training and guidance to end-users on the use of IT systems and applications

- Develop and maintain user documentation and guides

Requirements and Skills:

- Education: ITE/Diploma in Computer Science, Information Technology, or a related field

- Technical Skills:

- Strong understanding of computer systems, networks, and operating systems (Windows, macOS, Linux)

- Experience with help desk software and ticketing systems

- Soft Skills:

- Excellent communication and interpersonal skills

- Strong problem-solving and analytical skills

- Ability to work in a fast-paced environment and prioritize tasks effectively

- Good time management and organizational skills

- Certifications:

- CompTIA A+, Network+, or similar certifications are a plus

Career Path:

- Growth Opportunities: upgrading skill and specialize in specific areas (e.g., cybersecurity, cloud computing), or move into IT project management

- Professional Development: Opportunities for ongoing training in emerging technologies and IT service management best practices

- Training will be provided

Job Description

• Industry/ Organization Type: IT/ Software & Digital Service
• Position Title: IT Executive
• Working Location: Tanjong Pagar (Walk distance from MRT)
• Working Hours: 5 Days, Monday – Friday (Office Hours)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Installation, configuration, and maintenance of IT hardware and software applications.
• Maintain accurate records of IT assets, including laptops, mobile devices, peripherals, and software licenses.
• Monitor and safeguard the security and integrity of all company IT assets.
• Diagnose and resolve technical issues involving hardware, software, and internal IT systems.
• Develop and refine IT procedures to enhance operational effectiveness and workflow efficiency.
• Provide recommendations for strengthening and optimizing the organization's IT infrastructure.
• Evaluate, source, and purchase new or replacement IT equipment as needed.
• Perform additional tasks and responsibilities assigned by management.

APPLY NOW!!!

• Diploma in Information Technology, Information Systems, or a related discipline.
• At least 1 year of hands-on experience in a similar IT support role.
• Familiarity with macOS environments and networking is an added advantage.
• Strong analytical, troubleshooting, and problem-solving capabilities.
• Excellent organizational skills with the ability to manage priorities effectively.
• Willingness to provide after-hours support and be available on standby when necessary.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #10087 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm) (Hybrid working arrangement)
Working Location: Jurong Island/West
Salary: Up to SGD 5,800

The IT Executive will serve as a trusted IT liaison supporting infrastructure initiatives, coordinating IT projects, and ensuring alignment with corporate IT policies, security standards, and operational requirements. This role acts as the bridge between business users and IT teams to drive effective communication, project execution, and service delivery.

Responsibitlities:

• Partner closely with stakeholders to understand and support their operational and strategic IT infrastructure needs.
• Coordinate and manage infrastructure-related projects, ensuring timely delivery and compliance with corporate IT standards and policies.
• Act as the key liaison between business stakeholders, IT infrastructure teams, vendors, and service providers.
• Facilitate regular engagement sessions with stakeholders to communicate IT initiatives, security updates, policy changes, and gather feedback.
• Coordinate infrastructure setup and implementation activities including Virtual Machines, storage systems, network connectivity, and enterprise platforms.
• Monitor and follow up on IT service desk tickets, escalations, and infrastructure-related incidents to ensure timely resolution.
• Support IT budget tracking, procurement coordination, and resource planning for infrastructure initiatives.
• Ensure compliance with IT governance frameworks, policies, and standards such as IT Policies, and End-User Acceptable Use Policies.
• Assist in reviewing and improving operational processes related to infrastructure support, project coordination, and stakeholder engagement.
• Coordinate Proof-of-Concept (POC) activities with vendors and internal teams to evaluate emerging technologies and support digitalisation initiatives.
• Work closely with cross-functional IT teams to align infrastructure solutions with organisational and operational requirements.
• Drive cybersecurity awareness and promote adoption of new IT initiatives across stakeholders.

Requirements:

• Diploma or Degree in Information Technology, Computer Science, Engineering, or related disciplines.
• Experience in IT infrastructure coordination, project coordination, IT operations, or stakeholder management.
• Basic understanding of IT infrastructure concepts such as networking, virtual machines, data storage, and data centre operations.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.

• Delete personal data as it is not required at this application stage.

• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - R25127375

ScienTec Consulting Pte Ltd - 11C5781

JOB SUMMARY
The Associate Director IT will lead all information technology strategy, operations, and innovation for a dynamic food & beverage group comprising several independent restaurants, gourmet fine food and wine retail outlets, and food services distribution business (with integrated cold chain logistics, distribution and meat manufacturing facility and operations). This role is responsible for ensuring seamless technology integration, system reliability, data security, and operational efficiency across diverse business units, supporting both customer-facing and back-of-house operations.

JOB RESPONSIBILITIES

Strategic Leadership & Planning

· Develop and execute a comprehensive IT roadmap in consultation with BU Head and VP – Group Technology that is aligned with the group’s business goals, supporting restaurants, specialty food & grocery retail and e-commerce, food services logistics & distribution, and manufacturing operations.

· Evaluate emerging technologies and implement solutions that can drive innovation, enhance operational efficiency, customer experience, and business growth.

· Serve as the primary IT advisor to executive leadership, collaborating on technology-driven business initiatives and innovation.

Technology Infrastructure & Operations

· Oversee the deployment, maintenance, and optimization of all IT systems, including POS, ERP, E-commerce platforms, inventory and warehouse management, scheduling, and manufacturing control systems.

· Ensure seamless integration and data flow between restaurants, retail, e-commerce, CRM, inventory and logistics, and manufacturing platforms, enabling real-time reporting and centralized management.

· Lead and support all digital revenue driving projects / initiatives for the business such as e-commerce, online reservation, customer interaction tools etc.

· Lead the standardization of hardware and software across all locations to ensure consistency, reliability, ease of support and business scalability.

Cybersecurity & Compliance

· Develop and enhance cybersecurity infrastructure and measures, enforce IT security policies, ensuring the protection of sensitive customer, business, and production data.

· Oversee compliance with relevant food safety, privacy, and industry regulations across all technology platforms.

· Manage disaster recovery, data backup, and business continuity planning for all business units.

Team Leadership & Support

· Build, lead, and mentor a high-performing IT team, fostering a culture of innovation, accountability, and continuous improvement.

· Oversee IT support for all locations, ensuring prompt issue resolution and minimal downtime for critical systems.

· Develop and deliver training programs for staff on new technologies and digital best practices.

Vendor & Stakeholder Management

· Manage relationships with technology vendors, negotiating contracts and overseeing service delivery for hardware, software, and cloud services.

· Collaborate closely with restaurant managers, retail leaders, food services department heads and manufacturing managers to understand operational needs and deliver tailored IT solutions.

Budgeting & Financial Management

· Prepare and manage the IT department budget, ensuring cost-effective technology investments and ongoing expense control.

· Present IT proposals, project ROI analyses, and progress reports to executive stakeholders.

JOB REQUIREMENTS

o Bachelor’s or Masters degree in Information Technology, Computer Science, or related field

o Minimum 10 years experience in IT leadership within the hospitality, restaurant, or food manufacturing sectors, ideally supporting multi-unit operations

o Strong knowledge of restaurant POS, ERP, inventory, and manufacturing systems, with experience in system integration across business units.

o Strong knowledge of robotics and automation systems, particularly in manufacturing, warehousing and logistics environments, to optimize workflows and manpower efficiencies

o Familiarity with IoT and data analytics platforms, enabling digital transformation across restaurants, retail, e-commerce and supply chain business channels

o Demonstrated expertise in cybersecurity, compliance, and IT policy development.

o Experience managing IT teams, vendors, and large-scale technology projects.

o Strong collaborator and change agent with excellent communication, collaboration, project management and stakeholder management skills to lead smooth adoption of new and emerging technologies including AI and robotic solutions in cross-functional projects.

o Flexible, results oriented and resilient in a fast-paced, multi-site environment and manage competing priorities.

o Strategic thinker with the ability to execute at an operational level

JOB TECHNICAL KNOW-HOW & EXPERIENCE

o Cloud Computing : AWS and Azure.

o Cybersecurity : Palo Alto, CrowdStrike, Sophos, Zscaler and VPN.

o Infrastructure : Fortinet, Cisco or Juniper.

o Network Architecture : ClearPass

o ERP Systems : Infor M3, Oracle Netsuite, MS Business Central to D365 or SAP.

o POS Systems : Octopus POS, InfraSys, Oracle Simphony or Shopify.

o Ecommerce : Shopify, WooCommerce, WordPress or Squarespace.

o Customer data platform: BigQuery, Tealium, Segment, Salesforce or Adobe.

o Marketing automation : Braze, Klaviyo, Dot digital, Salesforce, Emarsys

Location: Orchard

Working Hours: Monday to Friday, 9:00am – 6:00pm

Salary: Up to $4000 + aws + flexi benefit + staff meal

Our client is a leading international hospitality company. They are looking for a proactive and technically skilled IT Executive to support the daily technology operations of their hotel. In this role, you will be responsible for maintaining IT infrastructure, providing technical support to users, and ensuring critical business systems operate efficiently to support both guests and employees.

Key Responsibilities

IT Support & User Assistance

• Provide first-level technical support for hardware, software, network, and system-related issues.
• Assist employees across departments with troubleshooting and IT-related enquiries.
• Ensure timely resolution of incidents to minimise operational disruptions.
• Deliver excellent service and support to both internal users and hotel guests.

Systems & Infrastructure Management

• Support the maintenance of servers, workstations, network devices, telephony systems, and IT equipment.
• Assist with system upgrades, software installations, security patches, and routine maintenance activities.
• Monitor system performance and help ensure optimal uptime of critical business applications.
• Support backup, recovery, and disaster recovery processes.

Hotel Operations & Guest Technology Support

• Provide technical support for hotel operational systems, including Property Management Systems (PMS), Point-of-Sale (POS), and related platforms.
• Assist with conference rooms, meeting facilities, audiovisual equipment, and event technology setups.
• Resolve guest-facing technology issues promptly to maintain a positive guest experience.

IT Security & Asset Management

• Support IT security initiatives, ensuring compliance with company policies and data protection standards.
• Maintain accurate records of IT assets, licenses, and equipment inventories.
• Assist in monitoring system access, user accounts, and security controls.
• Ensure all IT equipment is properly configured, maintained, and secured.

Continuous Improvement & Collaboration

• Document incidents, resolutions, and system changes accurately.
• Identify opportunities to improve IT processes, systems, and user experience.
• Work closely with vendors, service providers, and internal stakeholders on IT projects and initiatives.
• Collaborate with the wider team to support business and operational objectives.

Requirements

• Diploma or Degree in Information Technology, Computer Science, or a related discipline.
• At least 1–3 years of experience in IT support, systems administration, or technical operations.
• Good knowledge of Microsoft Windows, Microsoft Office, and common business applications.
• Basic understanding of networking, servers, hardware, and IT infrastructure.
• Experience supporting hospitality systems such as PMS, POS, or hotel applications is an advantage.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Interested candidates kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]

IT Executive

School Environment

5.5 days work week (Mon to Fri 9am to 6pm, alt Sat 9am to 1pm)

Location: Northeast

Salary range: $2800-3800 (commensurate with experience)

Job scope:
1.              Inventory management
2.              Server Maintenance
3.              Verifies and maintains backup systems
4.              Data retrieval and/or recovery
5.              PC Troubleshooting and maintenance
6.              Creates and maintains email accounts
7.              Liaises with vendors and purchases hardwares/software
8.              Installs IT related equipment (PCs, Printers and Scanners)
9.              Installs and maintains personal computers and printers systems in the offices, computer rooms and libraries
10.           Network maintenance
11.           Installs and maintains internet and intranet networks
12.           Maintains and improves on the wireless broadbandnetworks
13.           Provides necessary IT support to staff
14.           Provides a help desk for all staff and lecturers to request help on PC troubleshooting, new PC requests and internal movements
15.           Liaises and works with IT vendors for new project implementations
16.           Other duties as assigned

Requirements:

Able to work independently

At least 1 year experience in the capacity of IT

Able to work extended hours as and when necessary

Interested candidate, please email in your resume to "recruit@dismanpower.com.sg" and state "IT Executive" as the subject.

Regret to inform on shortlisted candidate will be notified.

DIS Manpower Pte Ltd

EA License: 08C3226

Sng Wei Lin

Reg No.: R1101806

Role Summary
Lead IT strategy and execution across equipment automation, data analytics platforms, and advanced engineering control, driving digital transformation and operational efficiency.

Key Responsibilities

• Leadership: Build and lead cross-functional IT teams; align technology roadmap with business goals
• Automation: Oversee equipment automation (PLC/SCADA, MES, IoT) and system integration
• Data Platforms: Develop and manage data architecture, analytics, and AI/ML capabilities
• Advanced Control: Implement process control, optimization, and digital twin solutions
• Innovation: Drive adoption of emerging technologies (cloud, AI, Industry 4.0)
• Governance: Ensure security, reliability, and effective project and budget management

Qualifications

• Degree in IT, Computer Science, or Engineering
• 10+ years IT experience with leadership exposure
• Strong expertise in automation systems, data platforms, and control technologies
• Proven leadership, stakeholder management, and problem-solving skills

Success Metrics

• Improved automation efficiency and uptime
• Strong adoption of data-driven decision-making
• Enhanced process performance and system reliability

About Us

We are a fast-growing catering company looking for a responsible, system-driven individual to handle both Catering Software System & Operations.

Key Responsibilities

1. Catering System

·        Management of daily catering system operations

·        Liaise with the Vendor & Follow up on next Module.

·        Ensure all orders, quotations, and records are accurate

·        Monitor workflow and flag issues early proper tracking and documentation (B&W)

2. Sales Execution

·        Handle customer enquiries (WhatsApp / Email /Calls)

·        Prepare and send quotations

·        Follow up and close sales

·        Ensure all enquiries are properly tracked

·        Maintain fast response time

Requirements

·        Experience in Sales / Admin / Operations preferred; No experience are welcomed to apply

·        Strong sense of responsibility and ownership

·        Fast, organised, and detail-oriented

·        Able to work in a structured SOP & KPI environment

·        Good communication skills

·        Bachelor’s Degree or higher holders preferred

Benefits

·        Performance-based growth Bonus

·        Exposure to full sales & operations system

·        Opportunity to take on leadership role

How to Apply:

1.      Email to novie@eatzgroup.com

2.      Whatsapp your CV to 98579292

Key Responsibilities

1. Application & System Support (Primary Focus)

• Act as the main point of contact for all in-house application issues and user support.

• Troubleshoot, perform root cause analysis, and resolve system/application issues; escalate when required.

• Monitor system performance and ensure applications run smoothly and reliably.

• Manage and track support tickets, ensuring timely resolution based on SLAs.

• Support application deployments, patches, and upgrades.
  

2. Requirements & Testing

• Work with users to gather and document business and system requirements.

• Translate requirements into clear specifications for developers.

• Perform testing (UAT, functional, integration) to ensure system quality.

• Log and track bugs, ensuring proper resolution before deployment.
  

3. IT Infrastructure & User Support

• Provide day-to-day IT support (hardware, software, network issues).

• Set up and maintain IT equipment, systems, and user accounts.

• Support onboarding/offboarding (accounts, devices, access).

• Maintain IT asset inventory and documentation.
  

4. Documentation & Training

• Create and maintain user guides and system documentation.

• Conduct basic training for users on applications and systems.
  
  

Requirements

• Diploma in IT or related field.

• 1–2 years of experience in IT or application support.

• Strong troubleshooting and problem-solving skills.

• Experience in application support, testing, and documentation.

• Familiar with Windows, basic networking, and IT systems.

• Good communication skills; able to support non-technical users.

• Bilingual in English and Mandarin (to liaise with regional stakeholders).

• Able to manage multiple tasks independently.
  

Note: The IT Executive will be required to travel to our multiple project sites (islandwide), as and when necessary.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work in the Headquarters overseeing 25 hotels in Singapore
• Attractive bonus

RESPONSIBILITIES:

• Troubleshoot and provide technical support to users on hardware peripherals, software, networks, servers and business applications
• Setting up computer hardware peripherals and performing server installations, administration and maintenance when required
• Ensure all hardware peripherals are updated/ installed with latest security patches/ antivirus to prevent security risks
• Hardware and software inventory upkeep to ensure inventory accuracy
• Performing and monitoring daily data backup
• Liaising with external parties on IT issues and purchases
• Provide 24/7 offsite support on a rotational basis
• Any other duties as assigned

REQUIREMENTS:

• Min 1 year of experience in related field
• Min. Diploma in Computer Studies/Science or related field of study
• Possess sound knowledge and experience in networking infrastructures and web architectures

We are seeking a creative and user-focused Product Designer to create intuitive, accessible, and user-centric digital experiences that align with business goals and product vision. The role involves collaborating with Product Managers, Business Analysts, engineers, and stakeholders to understand user needs, design effective solutions, and validate them through research and testing. The ideal candidate can balance user experience, business objectives, and technical feasibility within Agile delivery environments.

Key Responsibilities

User Research & Discovery

• Conduct user research, usability testing, and feedback sessions to identify user needs, behaviours, and pain points.
• Analyse findings and recommend design improvements.
• Collaborate with stakeholders to define user journeys, design challenges, and requirements.
• Apply human-centred design principles and validate solutions through regular user testing.

Product Design & Prototyping

• Create user flows, wireframes, prototypes, and high-fidelity designs.
• Design intuitive, accessible, and responsive user interfaces.
• Translate business and user requirements into practical design solutions.
• Use prototyping and iterative testing to refine concepts before development.

Agile Delivery Support

• Work closely with Product Managers, Business Analysts, and engineers to define requirements and UX expectations.
• Document UI/UX requirements, user flows, interactions, and acceptance criteria.
• Support Agile ceremonies, including sprint planning, backlog refinement, and design reviews.
• Balance user needs, business priorities, and technical constraints in design decisions.

Implementation & Collaboration

• Partner with development teams to ensure accurate design implementation.
• Provide design specifications, assets, and implementation guidance.
• Review completed features and ensure alignment with intended user experience.
• Communicate design rationale effectively to technical and non-technical stakeholders.

Design Systems & Continuous Improvement

• Maintain consistency through design systems, reusable components, and UI standards.
• Contribute to improving design processes, standards, and best practices.
• Champion user-centred design and identify opportunities to enhance usability, accessibility, and overall product experience.
  (EA Reg No: 20C0312)

Requirements

• Degree in Interactive Design, Digital Media, Human-Computer Interaction, Design, or a related field. Relevant professional experience in UX/UI, Interaction, or Product Design may be considered in lieu of formal qualifications.
• Minimum 3 years of experience in Product Design, UX/UI Design, Interaction Design, or related digital product design roles.
• Strong portfolio showcasing end-to-end design work, including user research, user flows, wireframes, prototypes, high-fidelity designs, and delivered products.
• Proficient in design and prototyping tools such as Figma, Adobe XD, Sketch, or equivalent.
• Solid understanding of user-centred design, interaction design, usability, accessibility, and responsive design principles.
• Experience conducting user research, usability testing, and translating user insights into actionable design improvements.
• Familiarity with Agile software or product development environments.
• Strong communication and stakeholder management skills, with the ability to collaborate effectively across product, business, and engineering teams.
• Proficient in UI design and familiar with front-end frameworks or libraries such as React, Tailwind, or similar.
• Basic understanding of front-end technologies and design implementation best practices is advantageous.

(EA Reg No:20C0312)

Please email a copy of your detailed resume to qianyu@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

We’re Hiring: Assistant Manager, Digital Transformation Office

Join a dynamic team driving digital transformation and cybersecurity initiatives across enterprise ICT operations. This role offers the opportunity to strengthen ICT governance, improve cyber resilience, and lead impactful process enhancement initiatives within a collaborative and fast-paced environment.

Job Highlights

• Work Location: Pasir Panjang
• Employment Type: 12-Month Contract
• Salary: Up to SGD 5,300
• Working Environment: Collaborative and Transformation-Driven Team

Job Purpose:

The IT Executive is responsible for the maintenance, monitoring, and support of the organisation’s IT infrastructure. This role ensures the smooth operation of IT systems, including hardware, software, networks, and servers. The incumbent will coordinate with vendors, support internal users, and assist in implementing new IT systems and equipment to enhance operational efficiency.

Job Responsibilities:

1.     Day-to-day troubleshooting of PCs, servers and network

2.    Liaise with external vendors and service providers for IT maintenance, support, and upgrades.

3.      Coordinating and implementing of new equipment / systems

4.      Assist in the setup and configuration of IT equipment required for club events, meetings, and activities.

5.      Maintenance of IT infrastructure including patching, updating, AV scanning, and backups

6.     Maintenance of IT infrastructure including:

• Network – LAN, Wireless, VOIP etc

• Hardware – Club2000e and various modules, Active Directory, Terminal Server, WSUS, Firewall, VOIP, Mail, Web etc.

• Software –Operating Systems, Software Products, Software Licenses.

7.     Provide technical advice and recommendations on IT-related equipment and solutions to internal departments.

8.      Record and prepare meeting minutes for the IT Sub-Committee.

9.      Conduct basic IT training and guidance for staff on systems and applications.

10.  Any ad-hoc work as assigned by supervisor or the Management.  

11) Others:

· Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

· Not engage in any unsafe or negligent act that may endanger yourself or others working around you.

· Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.

Requirements

· Minimum Diploma

· Graduates with no working experience are welcome to apply

· Knowledge of best practices in IT administration and system security

· Good interpersonal and communications skills

· Ability to listen and active problem-solving skills

· Ability to identify issues, recommend and implement strategies to resolve problems and manage issues effectively

Benefits in joining us:

• Complimentary daily staff meal
• Birthday leave and vouchers
• Holistic medical & insurance health benefits for staff
• Central location. Easy access to public transport

We regret that only shortlisted candidates will be notified.

IT Executive – Join Our Dynamic Team!

Are you passionate about IT and love solving technical challenges?

BDE Technology is seeking an IT Executive to provide hands-on support for our security surveillance systems, including CCTV, Biometric, and Card Access Readers.

Join our team and make a real impact with your skills!

What You’ll Do:

Provide technical support via phone, email, or onsite for security systems.

Troubleshoot and resolve software or hardware issues promptly.

Maintain strong product and application knowledge to deliver effective client solutions.

Conduct in-house product testing and perform quality checks.

Provide software training to clients after installation.

Ensure smooth project presentation and handover.

Identify, recommend, and procure products to improve efficiency.

Handle any other ad-hoc duties as assigned.

What We’re Looking For:

• Diploma or Degree in Computer Science, Information Technology, or equivalent.

• Minimum 1 years experience; knowledge in CCTV or Biometric Access Systems is a plus.

• Strong communication skills to work effectively with clients and team members.

• Able to work independently in a fast-paced, results-driven environment.

• Familiarity with leading security and networking brands such as Hikvision, Dahua, TP-Link, ZKTeco, and similar systems used in CCTV and access control.

• Strong understanding of networking, IP configurations, and system integration.

• Excellent problem-solving skills and a proactive approach.

Key Responsibilities

IT Operations & User Support

• Act as first point of contact for IT service requests and incidents.

• Perform basic troubleshooting for common user issues (access, applications, devices).

• Support onboarding and offboarding activities by following provided SOPs and checklists.

• Coordinate with team and vendors for issue resolution.

• Update IT service desk tickets and operational records.

IT Administration & Finance Support

• Track IT invoices, payment status, and chargebacks using defined templates orsystems.

• Coordinate with Finance and vendors on billing follow-ups.

• Maintain IT administrative records for audit and compliance purposes.

• Operate automated admin workflows (e.g. reminders, status updates, reports).

SharePoint Online – Site Build & Operations

• Create new SharePoint Online sites (communication or team sites) based on provided standards and examples.

• Set up document libraries, lists, pages, navigation, and access permissions.

• Maintain SharePoint site content, permissions, and basic settings.

• Support users with basic SharePoint usage and content organization.

Power Automate – Workflow Implementation

• Create new Power Automate workflows by adapting existing flows or approvedpatterns.

• Build simple automations linked to SharePoint (notifications, approvals,reminders).

• Modify and enhance existing workflows.

• Perform basic testing and documentation of workflows.

Cybersecurity Awareness

• Follow security best practices when handling systems and data.

• Escalate suspected phishing or security incidents.

• Support basic security enforcement activities as instructed.

Assist with ad‑hoc IT‑related tasks or improvement initiatives that support IT operations and internal process automation, as required.

Requirements

• Diploma in IT, Computer Science, or related field.

• Working knowledge of Microsoft 365 (Outlook, Teams, SharePoint Online).

• Hands-on exposure to:

o Creating SharePoint sites, libraries, or pages

o Building or modifying simple Power Automate workflows

• Able to follow SOPs, templates, and technical instructions accurately.

• Good documentation and communication skills.

• Excellent communication skills in English and the ability to collaborate effectively with stakeholders from diverse cultural and country backgrounds across APAC.

• Ability to travel within Asia Pacific as required for regional projects and subsidiary support.