Total 861 it analyst job vacancies in Others category

Responsibilities:

• Preparation and coordination IT Engineers schedules for on-site/ outsource/ inhouse projects & backfills purpose on daily basis
• Manage interns schedules for deployment
• Liaising with Sales Department & IT Department closely on after sales matters
• Good communication skills with customer service attitude
• Handle incoming calls and enquires from corporate customers
• Answer email correspondence in a prompt and efficient manner
• Maintain service items inventory control
• Maintain proper records for billing purpose
• Maintain neat and timely update on the service form inputs to our system
• Preferably with IT knowledge
• Any ad hoc requirements by the Manager

Requirements:

• Minimum Diploma in Business Administration or related studies
• Good communication skills and able to work independently
• Able to work in fast-paced environment
• Customer oriented and able to liaise with different stakeholders
• Proficient in MS Words/Excel

Others:

• 5 Days work week (Mon to Fri. 9am to 6.30pm)
• Location: Kaki Bukit

Job Descriptions

• To provide 24 x 7 support for Data Center running on 12 hours shift
• Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving the incident/problem onsite.
• Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Project Manager.
• Generating the relevant administrative records and reports.
• Introducing and integrating new technologies into existing environments.
• Applying operating system updates, patches, and configuration changes.
• Adding, removing, or updating user account information, resetting passwords, etc.
• Answering technical queries
• Maintaining the configuration of the system.
• To implement Service Request and Change Request
• Contacting OEM/Vendor for technical support
• Able to work shift including weekends and public holidays.

Job Requirements

• Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent
• Minimum 1 year of relevant working experience in IT infrastructure operation
• 12 hrs shift working
• Preferably with Microsoft Certification and/or ITIL certification.
• Good Knowledge of following products will be advantageous:

-Linux

-Unix

-Active Directory/DNS

-Microsoft Azure Stack

-Microsoft Windows 2016-2022

-Commvault Backup and Recovery

-Symantec Endpoint Protection

• ITIL certification will be an advantage.

Willing to work Shift hrs (Shift allowances provided)

Working Location: AMK area

Maestro HR

damien lee tian hong

R1106726

16C8462

Responsibilities:

• Responsible for conducting laboratory tests and analysis on oil and gas / chemical (OGC) samples using prescribe standard laboratory test method, techniques and instruments.
• Interpret and report test results accurately and timely based on test method. Maintain detailed records of all analysis performed.
• Complete all laboratory reports as applicable.
• Ensure compliance with safety protocols, quality control procedures, and regulatory guidelines.
• Understand and keep updated with all laboratory safety, reporting techniques and analysis methods.
• Perform all other duties and responsibilities as assigned.

Requirements:

• Diploma / Degree in Science / Chemistry or related field.
• Equivalent work experience in OGC industry or a laboratory environment.
• Ability to understand ASTM standards and procedures.
• Must be able to work with all chemicals, petrochemical, and petroleum products.
• Must be able to differentiate colors accurately by sight.
• Ability to work effectively under pressure, while directing numerous projects concurrently with different deadlines.
• Good interpersonal and communication skills with demonstrated ability to communicate effectively.
• High level of accuracy is required, with special attention to details.
• Able to multi-task.
• Must have positive attitude and good teamwork.
• Ability to adapt to Good Lab Practice.
• Have initiative to perform housekeeping before and after work.
• Position requires a dependable and reliable individual, whose daily presence adds to the success of the department.
• Required to work under a rotating 12 hours’ shift.

Additional Information:

• Training will be provided for suitable candidates without experience.
• Salary commensurate with experience & skills.

Qualified or interested candidates, please submit your updated resume in MS Word / PDF format to hr.singapore@amspecgroup.com.

We regret to inform you that only shortlisted candidates will be notified.

Please include the following in your resume (if any):-

• Last drawn / current and expected salary.
• Reason(s) for leaving previous / current company.
• Education background.
• Work experience in point forms.

The Order Management Analyst is responsible for managing and monitoring customer orders on a daily basis by planning and prioritizing delivery, allocating stocks, and tracking order status. The analyst ensures that every order is dispatched within the agreed service levels to achieve customer satisfaction.

Key Duties and Responsibilities

Order Processing and Monitoring

• Accurately process customer orders, ensuring timely and correct entry into the system
• Plots and consolidates orders to be served and orders for production request
• Checks Sales Order status and plans target dispatch and/or delivery dates
•  Monitor and tracks status of booked Sales Orders from processing until delivery to customer
• Reviews status of pending unserved orders

Stock Allocation and Management

• Process Sales Order in SAP by allocating stocks
• Generation of Outbound Delivery and printing of Loading Ticket
• Prioritize and allocate available stock based on order urgency, customer priority, and agreed service levels
• Provides Orders Dispatch Schedule to transport and loading team to ensure effective and efficient loading and delivery execution
• Provides orders for production to FG Planner for planning of production request and inventory replenishment 

Customer Communication

• Provides updates on order delivery/dispatch schedule to Sales and Customers
• Monitors order fulfillment cycle time and ensures that orders are fulfilled accurately and within the agreed service level
• Escalates orders not served beyond 7 days to Logistics Manager and concerned TBM/RSMs to ensure that prompt action and disposition
• Checks and ensures that all Sales Orders are valid for processing and delivery
• Collaborates with concerned departments/teams (production, sales, transport, and warehouse), on issues affecting order fulfillment to prevent delays and ensure on-time customer order delivery
• Ensures to provide regular updates on order status, shipment advice and delivery / shipping information to Sales & customers

Process Improvement

• Participates and attends QIT Meeting and initiates innovation 
• Actively participates in company programs and generates ideas on process improvement, quality and increasing customer satisfaction
• Submits regular reports on order fulfillment performance results
• Ensures compliance to food safety, good housekeeping and quality management system based on the standards of 5S, GMP, HACCP, Halal and ISO
• Performs other related activities that may be assigned by Immediate Superior

• Should have 6 months to 1 year of experience either in Finance, FX Trading, Investment, or IT-related roles.
• Educational background should be in Finance, Banking, Trading, or IT – Computer Science.
• Understanding of financial systems, markets, trading concepts, and FX products.
• Basic knowledge of SQL databases and Python is a plus
• Fresh graduates with relevant internships, academic projects (including Python or financial systems), or exposure to FX trading are also encouraged to apply)

The mission of the team is to protect Coinbase, its customers, and the ecosystem. We engage with Law Enforcement Agencies (LEA’s) to help reduce criminal activity and victimisation of users on and off our platform.

This is a remote role and the Investigations Analyst will be reporting to the Global Intelligence Manager. The Investigations Analyst will work with Law Enforcement and other agencies to respond to enquiries for customer data. On occasion they may also be called upon to investigate instances of suspected criminal activity. 

What you’ll be doing (ie. job duties):

• Being the main point of contact for legal/government inquiries.

• Evaluating requests and determining any risks or sensitivities.

• Escalating any urgent or complex matters to management.

• Providing technical assistance and records within legal guidelines.

• Staying up to date on relevant laws and policies.

What we look for in you (ie. job requirements):  

• Excellent verbal and written communication skills to serve as the primary contact for legal/government enquiries.

• Strong professional judgment to evaluate requests and determine appropriate level of assistance.

• Ability to quickly learn new technologies in a fast-changing crypto environment.

• Experience working in fast-paced environments with shifting priorities.

Nice to haves:

• Well versed in Cryptocurrency analytics and research.

• Diverse experience investigating cybercrime.

• Familiarity with data analysis tools such as Looker, Snowflake, and SQL.

• The ideal candidate will have 2+ years of experience directly interfacing with law enforcement agencies.

Job Description:

Deployment Analyst to be accountable for tracking pre-cutover activities until cutover night.

1. Assist in drafting/updating the Cutover Plan Level 1 (Cutover Sequence document) for Rollout entity

2. Assist in drafting/updating/ tracking for Cutover Master Plan (Level 2, Level 3) that documents all pre-cutover activities

3. Assist in drafting/updating the Cutover Night activities documentation

4. Accountable to track (in roster shift) Cutover Night activities and updated status

5. Assist in developing Cutover Night roster plan

6. Accountable for identified pre-cutover activities, i.e. Data Collection Template (DCT) collection, Technical Dress Rehearsal (TDR) execution, Revalidation (RVE) testing co-ordination.

Must Have Skills:

• Exposure to end-to-end project implementation, with preference on SAP implementation

• Exposure to PMO or Deployment related activities

• Good knowledge on Microsoft Excel and Microsoft PowerPoint

If interested, you can click on “Apply here” or write an e-mail to Saru.Mehrotra@adecco.com with your updated resume.

NOTE: - Only shortlisted candidates will be contacted back.

Saru Mehrotra

EA License No.91C2918

Personnel Registration No. R22108558

Roles and Responsibilities:

• Monitor network traffic, system logs, and security alerts to identify potential security incidents and unauthorized activities in a timely manner.

• Design, deploy, and manage threat detection rules and preventive security controls to safeguard critical systems and data in response to the latest threat landscape.

• Perform in-depth analysis of security events to determine the nature and scope of potential security incidents and recommend risk mitigation strategies. When necessary, carry out digital forensic for reporting and auditing purposes.

• Contribute in threat hunting exercises or cyber projects to improve overall security posture.

Qualifications & Experience:

• Technical know-how and experience in solutions such as but not limited to:

• Network Security (F/W, IPS, VPN, NAC) - Fortigate, Palo Alto

• Web Security (WAF, Web isolation) - Cloudflare, Zscaler, Microsoft

• Endpoint Security (EDR, AV, DLP) - Crowdstrike, Microsoft

• Threat Monitoring - Qradar, GoogleSec Ops, Resilient, Claroty

• Vulnerability Management – Tenable, Ivanti, Microsoft

• Cloud Security – Microsoft, Palo Alto

• Identity Management - Microsoft, CyberArk

• Threat Hunting and Simulation – Cymulate, Crowdstrike

• 3 years of relevant experience in SOC environment

• Perform end to end AR process: specialized in billing process especially on customer invoicing either manual or automate
• Perform reconciliation and procession of invoice(s) into Oracle. Including: ensuring the invoicing accurately reflects as per the contracts/usage/billing request/SO
• Prepare customer aging report and other AR related reports
• Dealing with interface billing reconciliations, balance sheet through P&L reconciliation
• Perform and support month end close activities
• Accountable and responsible for the quality, accuracy and timely delivery of billing process in accordance to the defined SLAs/KPIs
• Work closely with the sales operation team and cross functional organization to resolve and support customer billing process, issues and/or inquiries
• Ensure compliance to internal and external regulations and procedures, that should be in line with the company policies, standard operating procedures, and/or SLA/MSA
• Liaise with the auditors, tax authorities and regulatory authorities as required for the countries served in GFS and Business
• Full support to O2C global initiative in UAT, migrations, scope expansion, standardization and/or data mapping or cleansing
• Support the assigned project (Acquisitions and Mergers, Divestment (when required)
• Undertake special assignments, ad hoc functions, and other duties as and when requested by the line manager
• Handle high complexity billing process

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other ITequipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer andlabel printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other ITequipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer andlabel printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

Responsibilities

•Configuring and maintaining the system databases according to the environment strategy

•Engaging in capacity planning exercises to ensure adequate system resources

•Monitoring database size and health

•Creating and managing plans for maintaining statistics and indexes

•Understanding performance metrics, monitoring system performance, and troubleshooting issues

•Following vendor and Epic best practices for hardware and software configuration

•Meeting with Cogito Process Analysts (PA) and report requesters (SMEs) to understand their data needs

•Identifying and reviewing the appropriate technological solutions for various reporting needs

•Creating reports, using a third-party report writing tool such as Crystal reports, to display data

•Writing SQL for custom SQL metrics

•Modifying existing reports, as necessary

•Distributing reports to report consumers using Epic-Crystal integration

•Reviewing peer reports for validity

•Testing report build in a specified testing environment and volume testing in live environments

•Reviewing upgrade documentation related to system features and released system reporting content, and determining how to implement the changes

•Might also be responsible for building:

o Universes and cubes

o Extracts

o SlicerDicer

o Third-party tools (WebI/QlikView/Tableau)

Requirements / Qualifications

•A degree in engineering, physics, computer sciences, math, information systems, or statistics

•At least 1-3 years’ experience in developing, implementing and maintaining IT systems

•Strong communication skills

•Critical thinking and an analytical mind

•Technically proficient in your analytical database platforms

•Working knowledge of the database operating systems

•Proficiency with SQL and relational database concepts

•Proficiency and demonstrated experience with report writing tools

•Familiarity with Epic applications and database structure, through training that occurs early in the implementation

•Ability to gain an in-depth understanding of the data model through data model classes geared toward content areas

•Ability to understand data structures that could benefit the entire reporting environment

•Epic Certified is an advantage

    Job Description

·      The Cyber Security Analyst is responsible for security monitoring, threat detection, and incident investigation within the Security Operations Center (SOC). 

·      This role provides hands-on technical expertise in analyzing security events, responding to incidents, and optimizing detection capabilities. 

·      The Analyst plays a critical role in ensuring timely identification, analysis, and containment of cyber threats across enterprise environments.

Key Responsibilities 

·      1. Security Monitoring & Incident Response Investigate and respond to complex, high-severity security incidents across network, endpoint, cloud, and application environments Perform deep-dive analysis of alerts, logs, and telemetry to determine root cause, impact, and remediation actions Coordinate incident response activities across internal teams and external stakeholders when required Escalate critical incidents to management in a timely manner Ensure all incidents are handled in accordance with defined SLAs, playbooks, and regulatory requirements

·       2. Threat Detection & Use Case Management Develop, tune, and optimize SIEM detection rules to improve detection accuracy Reduce false positives and enhance overall monitoring effectiveness Continuously refine detection use cases based on emerging threats and incident learnings 

·      3. Continuous Improvement & SOC Maturity Contribute to the development and enhancement of SOC processes, runbooks, and playbooks Identify opportunities to improve SOC efficiency through automation, SOAR, and AI-driven capabilities Support SOC maturity initiatives and operational excellence programs

·       4. Leadership & Mentorship Provide guidance and mentorship to junior analysts Act as an escalation point for complex technical investigations Promote knowledge sharing and continuous learning within the SOC team

 Required Skills & Experience 

·      Technical Skills Strong hands-on experience with SIEM platforms such as Splunk, Elasticsearch, Microsoft Sentinel, or Google SecOps Solid understanding of: Network security 

·      Endpoint security Identity & access management Cloud security concepts 

·      Experience analyzing logs from: Firewalls EDR solutions IDS/IPS systems 

·      Cloud platforms Operating systems Familiarity with incident response methodologies and digital forensics fundamentals 

·      Experience 3–5 years of experience in: Cyber Security Operations Security Operations Center (SOC) Incident Response roles

·      Proven ability to independently handle medium to high severity incidents 

·      Experience in regulated environments (e.g., financial services, government, healthcare) is advantageous 

·      Strong analytical and problem-solving capabilities 

·      Ability to remain calm and structured under pressure 

·      High level of ownership, accountability, and attention to detail 

·      Strong communication and stakeholder management skills 

Preferred / Nice-to-Have Experience 

·      with SOAR platforms and security automation 

·      Cloud security exposure (AWS, Azure, GCP) Scripting or query skills (e.g., SPL, KQL, SQL, Python) 

·      Experience in SOC transformation or SIEM migration projects

·       Certifications (Preferred) GIAC certifications (GCIA, GCIH, GCED) 

·      SIEM-related certifications (Elastic, Google SecOps, Microsoft Sentinel, or equivalent)

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other IT equipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer and label printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other IT equipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer and label printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).