Total 6,506 construction manager job vacancies in Others category

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About the role

The Incident Manager role drives timely resolution, ensures effective communication with both internal and external stakeholders, and supports post-incident reviews to identify root causes and capture lessons learned, preventing recurrence.

Key responsibilities

• Lead the end-to-end incident management process, ensuring prompt response and proper escalation of incidents.

• Coordinate across technical teams, vendors, and stakeholders to drive swift and effective resolution.

• Act as the central point of contact and decision-maker during incident situations.

• Manage communications across all organizational levels, from operational teams to executive leadership.

• Analyze incidents to identify trends and recurring issues.

• Ensure all incidents are accurately documented in accordance with Incident Management processes.

• Monitor, track, and report Incident Management metrics in line with defined KPIs.

• Conduct post-incident reviews to capture lessons learned and ensure completion of improvement actions.

• Collaborate with internal stakeholders to prepare regulatory reports (e.g., MAS incident reports for RI/PNI cases).

• Drive continuous improvement initiatives based on incident data and analysis.

About you

• 5–6 years of experience in incident management within a financial institution or regulated environment.

• ITIL v3 or v4 Foundation certification preferred.

• Relevant technical certifications (e.g., AWS, Azure, Cisco) are an advantage.

• Strong verbal and written communication skills, with the ability to clearly articulate complex issues.

• Good understanding of MAS Technology Risk Management Guidelines (TRMG).

• Foundational knowledge of IT infrastructure, including servers, networks, databases, and cloud platforms.

• Proven experience in managing complex incident resolution and root cause analysis across multi-vendor and multi-platform environments.

• Familiarity with monitoring and alerting tools such as ELK or SolarWinds is beneficial.

• Self-driven, proactive, and able to work independently.

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. 

About the Company:

Leading main contractor in the building and construction sector, recognized for delivering high-quality residential, commercial, and institutional projects. Known for its innovative approach and strong client relationships, taking pride in track record of completing complex projects on time and within budget.

Responsibilities:

• Lead contract management activities for building projects, including tendering, negotiation, and finalization of contracts.
• Maintain and leverage a strong network of contacts with consultants, clients, and industry partners to identify and secure new project opportunities.
• Review, draft, and manage commercial agreements, ensuring compliance with company policies and industry regulations.
• Provide strategic advice on contractual risks, claims, and commercial strategies to senior management. 
• Monitor project performance from a commercial perspective, including variations, claims, and final account settlements.
• Collaborate closely with project teams to ensure contract terms are executed effectively, mitigating disputes and maximizing profitability.
• Support business development by contributing to proposals, tenders, and client presentations.

Requirements:

• Minimum 8 years of experience in contract management with a main contractor or similar environment in the building industry.
• Strong network of industry contacts with clients, consultants, and key stakeholders.
• Proven track record of clinching and managing high-value projects.
• In-depth knowledge of construction contracts, procurement processes, and dispute resolution

How to Apply: Click Apply Now — or send your resume directly to Talent@BuildBridgePartners.com

EA Details:
EA Name: BuildBridge Partners Pte Ltd
EA License No: 25C2918
EA Reg No: R1551092 – Khoo Yan Jie

Job Title: Operations Manager

Work Schedule: 5-day work week (including 1 weekend)

About the Role:
We are looking for a detail-oriented and proactive Operations Manager to join our team. You will play a key role in ensuring smooth day-to-day operations across scheduling, logistics, and warehouse management. The ideal candidate is highly organised, thrives in a fast-paced environment, and enjoys problem-solving to keep processes running efficiently.

Key Responsibilities:

• Organise and maintain staff schedules to ensure adequate coverage and smooth daily operations.
• Plan and coordinate delivery schedules to meet customer timelines.
• Oversee warehouse activities, including stock movement, storage, and order fulfillment.
• Track, monitor, and manage inventory to ensure accuracy and availability.
• Support process improvements to optimise operational efficiency.
• Liaise with internal teams and external partners (e.g., logistics providers, vendors) to resolve issues promptly.
• Assist in preparing operational reports and ensuring compliance with company procedures.
• Ensure Daily and weekly KPIs are met

What We Offer:

• Competitive salary package
• Supportive team environment
• Opportunities for growth and career development
• Dynamic and fast-paced workplace

Roles & Responsibilities

· Supervise and manage day-to-day operations of the shop

· Upkeep cleanliness, visual merchandising, and overall presentation of the shop

· Follow up on customer’s appointment and feedback

· Train team members, motivate team’s morale and resolve staff issues

· Create marketing campaigns and promotions to achieve KPI sales target

· Monitor inventory, manage stock ordering, maintain hygiene of the supplies

· Prepare sales reports, staff rosters, and assist with payroll and commission calculations

· Supervise opening and closing procedures, including daily cash reconciliation

Requirements

· Able to lead or supervise a team

· Able to work on weekends and public holidays

· Proficient in basic computer and POS systems

Job description

Brief Summary:
Join our dynamic team as a Duty Manager, where you'll lead the way in delivering outstanding customer experiences while ensuring operational excellence. This role requires a proactive leader to oversee daily operations, foster guest satisfaction, and manage critical situations.

Responsibilities:

• Champion exceptional guest experiences by proactively addressing and anticipating customers’ needs.

• Maintain a strong presence at the Front-of-House, actively engaging with organizers and visitors to gather feedback and drive continuous service improvement.

• Lead all event-related operational activities to seamless execution while safeguarding service excellence and safety compliance.

• Conduct comprehensive briefings for staff and suppliers, ensuring clear communication and effective manpower deployment for each shift.
  -Direct response efforts during emergencies, ensuring calm, coordinated, and decisive actions are taken.

• Perform regular quality inspections of facilities and services, initiating prompt corrective actions when necessary.

• Maintain detailed shift logs and incident reports for effective cross-departmental follow-up.

• Contribute to planning and process improvements to elevate overall efficiency and service standards.

Requirements:

• Diploma / Degree in any discipline.

• Proven experience in successfully leading teams.

• Strong written and verbal communication skills.

• High level of fitness for extensive walking and climbing stairs during shifts.

• Resilient, proactive, and able to work independently with minimal supervision.

• Ability to prioritize and organize tasks in real-time.

• A collaborative team player with strong interpersonal skills.

• Experienced in effective resource planning and team deployment for success.

• Capacity to make quick, informed decisions while working under pressure.

• Comfortable with technology and paperless processes.

• Availability for midnight shifts, weekends, and public holidays.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOL Singapore Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

With over two decades of delivering excellence in commercial management for vessels trading worldwide, Adhart Shipping Pte Ltd is a preferred partner for the industry’s leading ship owners in the Bulk and Tankers sector.

Headquartered in Singapore, the commercial team at Adhart keeps a close watch on emerging opportunities internationally and analyses market trends to secure the best employments and position for vessels. Day-to-day operational aspect is monitored closely to optimize vessel performance and maximize income, in a safe and environmentally sound manner.

Adhart Shipping is part of Executive Group, an ensemble of seven maritime service providers, headquartered in Singapore with offices in 11 cities around the world. Group services include ship management, management and ownership of offshore vessels, marine supply and repairs, chartering and commercial management, maritime software solutions and maritime training centre. http://www.executive-group.com/(www.executive-group.com / www.adhartshipping.com)

What We Offer

The Executive Group is poised to lead the maritime services industry by driving innovations and creating strategic value for its partners.

In order to keep pace with its growth and expansion, the company is looking for highly motivated and passionate individuals to join the team with tremendous growth potential within its group companies.

Your Key Responsibilities

• Build the cargo book within the Pacific region (spot and forward) and secure tonnage to cover positions.
• To maintain and develop relationships with clients and other stakeholders.
• To evaluate various opportunities & negotiate and finalise charter parties
• Manage risk exposure via FFA.
• Work closely with Operations department to ensure smooth performance of voyages
• Study/understand new trades and ports.
• Generate and submit performance reports and other assigned reports in a timely and accurate manner.

The Ideal Candidate has:

• University degree in a relevant discipline.
• Minimum 3-5 years of relevant experience in a similar role, preferably in an Operating firm.
• Demonstrated knowledge and understanding of supramax trades.
• Strong analytical skills with attention to detail.
• Proactivity, ability to be self-reliant and take ownership.
• Ability to foster relationships.
• Strong written and oral communication skills.

Industry: Logistics

Conducive Working Environment

Location: East / West

Responsibilities:

• Lead and manage a large-scale, highly complex logistics operation or a portfolio of multiple business units and distribution hubs with sizeable inventory and operational teams.
• Develop and execute operational roadmaps, including short-term tactical planning and long-term strategic initiatives focused on scalability, automation, and business growth.
• Drive organizational development and workforce planning, ensuring strong leadership pipelines, succession planning, and high-performing operational teams.
• Partner with key stakeholders to execute business strategies, lead commercial discussions, support contract renewals, and manage strategic customer relationships.
• Take ownership of the overall P&L performance for major business portfolios, driving profitability, cost optimization, and operational efficiency initiatives.
• Evaluate and propose CAPEX investments, including warehouse automation, material handling equipment (MHE), and facility enhancement projects through strong ROI analysis and business case development.
• Oversee workplace safety, operational risk management, and business continuity planning (BCP) to ensure compliance and operational resilience.
• Lead large-scale Continuous Improvement and transformation initiatives in collaboration with Engineering, IT, Commercial, and other cross-functional teams.

Requirements:             

• Degree in Business, Supply Chain, Logistics, Engineering, or a related discipline. MBA or postgraduate qualifications will be an added advantage.
• Minimum 10 years of leadership experience within contract logistics, supply chain, or warehouse operations environments.
• Proven experience managing managers and leading large-scale, multi-site, or highly complex logistics operations.
• Strong P&L management experience with the ability to drive operational performance and business growth.
• Demonstrated exposure to automation, operational excellence, continuous improvement, and transformation projects.
• Strong stakeholder management, leadership, and strategic planning capabilities.

All successful candidates can expect a very competitive remuneration package and acomprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 69509747   

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

What’s on Offer

• Opportunity to manage a significant landmark project.
• Join one of Singapore’s leading A1 Main Contractors with a strong pipeline of prestigious projects.
• Competitive salary package with comprehensive benefits and career development opportunities.

About the Role

Leading A1 Main Contractor in Singapore, is appoint a Site Manager to oversee the delivery of a high-profile development project. The project comprises a landmark building with basement works, landscaping, and integration with transport and park infrastructure.

Responsibilities

• Lead and manage daily site operations for a large-scale, building project involving structural works, architectural finishes, and integrated landscaping.
• Supervise subcontractors, site staff, and workers to ensure works are executed according to schedule, budget, and safety standards.
• Coordinate with consultants, architects, engineers, and client representatives to resolve site issues and design queries promptly.
• Oversee basement excavation, structural construction, M&E coordination, and finishing works.
• Enforce Workplace Safety and Health (WSH) regulations and company safety policies across all site activities.
• Conduct inspections and quality checks to ensure compliance with drawings, specifications, and project standards.
• Prepare and present site reports, progress updates, and incident documentation.
• Support Project Manager in variation orders, claims, and contractual matters.

Requirements

• Diploma/Degree in Civil Engineering, Building, Construction Management, or equivalent.
• Minimum 5 years of site management experience in building projects (public, institutional, or mixed-use developments).
• Experience working with an A1 Main Contractor or equivalent tier is highly preferred.

How to Apply

Job Description

• Industry/ Organization Type: Manufacturing / Semiconductor Components
• Position Title: Assistant Accounts Manager
• Working Location: Bedok Industrial Estate (Transportation provided)
• Working Hours: 5 working days; Monday – Friday (8.15 AM – 5.15 PM)
• Salary Package: Basic Salary + Fixed Allowances + Medical & Dental Benefits
• Duration: Permanent

Key Responsibilities

• Manage the full set of accounts for Singapore and Vietnam subsidiaries
• Review and analyse product costing reports for manufacturing plants
• Handle transfer pricing and ensure proper documentation between Singapore and other Asia plants
• Work with auditors and tax agents on audit and tax matters, including tax planning to optimise savings
• Ensure timely GST filing and collaborate with external consultants for MES renewal
• Supervise the Accounts Payable function to ensure payments are made on time
• Lead improvements in ERP systems to enhance work efficiency
• Supervise and guide accounting staff development
• Perform ad hoc duties as assigned

APPLY NOW!!!

• Degree in Accounting or equivalent
• CPA (Certified Public Accountant) qualification preferred
• Minimum 5 years of relevant experience, preferably in the manufacturing industry
• Good communication, influencing, and negotiation skills
• Management experience and self-driven
• Solid knowledge of financial accounting principles and best practices
• Proficient in accounting software and Microsoft Office
• Good analytical skills and problem-solving capabilities, with attention to detail
• Excellent interpersonal skills to work with cross-functional teams
• Willing to travel within Southeast Asia, up to 25% of the time

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83861 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

About the role:

SMITECH is seeking an experienced M&E Interface Manager to lead project interfacing and coordination for a major M&E construction and infrastructure project in Singapore.

This role will take charge of all project interface matters across Civil & Structural, Architectural, M&E building services, consultants, subcontractors, client representatives, authorities and other project stakeholders. The successful candidate will manage the interface coordination team to ensure timely resolution of design, construction, authority approval and site coordination issues.

This project role is to be based on site on a 5.5-day work week.

Key Responsibilities:

• Lead and manage all project interface coordination matters across civil, structural, architectural, M&E building services and stakeholder workstreams.
• Establish and maintain the project interface register, coordination matrix, action tracker and issue escalation records.
• Manage the project coordination/interface team to ensure timely closure of interfacing matters and construction constraints.
• Coordinate closely with client, consultants, authorities, subcontractors, site teams, planning, BIM, QAQC and testing & commissioning teams.
• Lead regular interface and technical coordination meetings to resolve design clashes, sequencing conflicts, constructability issues and stakeholder dependencies.
• Review design drawings, shop drawings, construction methodology, RFIs, technical submissions and interface deliverables for coordination risks.
• Track and follow up on stakeholder approvals, design clearances, site access requirements, handover requirements and authority-related submissions.
• Support BCA TOP and relevant authority handover / Temporary Fire Permit coordination processes where applicable to project requirements.
• Monitor interface risks affecting programme, construction progress, quality, safety and project handover milestones.
• Prepare interface status reports, outstanding issue trackers and management updates for project leadership.
• Drive practical solutions with project teams to minimise delay, abortive works, rework and stakeholder misalignment.

Requirements

• Degree in Engineering, Mechanical / Electrical Engineering, Building Services, Construction Management or related discipline.
• Minimum ten (10) years of engineering experience, with at least five (5) years managing project construction interfaces.
• Strong experience managing interfaces across Civil & Structural, Architectural and M&E Building Services works for projects of similar scale, nature and complexity.
• Proven ability to lead project interfacing coordination involving consultants, subcontractors, client representatives, authorities and internal project teams.
• Experienced in managing design coordination, stakeholder approval processes and construction-phase interface resolution.
• Familiar with Singapore authority approval, project handover and BCA TOP-related coordination processes; experience with TFP / fire-safety handover coordination will be an advantage.
• Strong understanding of construction sequencing, design coordination, shop drawing review, RFI management, BIM coordination and site execution constraints.
• Able to lead interface meetings, track actions, escalate risks and drive timely closure of outstanding coordination matters.
• Strong communication, stakeholder management, documentation and problem-solving skills.
• Experience in infrastructure, transport, utilities, airport, MRT/LTA-related, public-sector, large-scale commercial or industrial projects will be an advantage.

About Us:

SMITECH is an established M&E contractor involved in mega national projects with a rapidly growing presence across Singapore. We are actively expanding our operations and are inviting experienced, driven M&E and Civil engineering personnel to join our ranks for new and existing projects.

What we are looking for:

We need driven professionals who can work closely with our project delivery team and management to troubleshoot roadblocks and deliver quality results for highly technical construction roles. For this position, we are looking for someone who can take ownership of complex project interfaces, coordinate across multiple disciplines and stakeholders, and keep critical approval and handover matters moving.

Engineering Tomorrow Together
Join us and build your career together with a growing M&E contractor. Apply now!

This role is being sourced through SMITECH directly at this point of time and not accepting applications via external recruitment agencies.

An Assistant Front Desk Manager with Conrad Hotels and Resorts is responsible for the overall daily operations of the Front Desk in check in and checks out including groups, VIPs and overseeing the availability of rooms. As a support to Front Office, the Assistant Front Desk Manager is to lead the team on a daily basis, establishing a positive first impression for our guests. This role will foster a culture of success through strong leadership and team dynamic that enables an elevated guest experience.

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Duty Manager, you will be responsible for overseeing the hotel’s daily operations, ensuring that all departments work together seamlessly to deliver outstanding guest service. Your leadership and problem-solving skills will be key in providing a positive guest experience and ensuring smooth hotel operations. As an Assistant Front Desk Manager, you’re not just overseeing hotel operations in the absence of the General Manager – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Be available in the Front Desk area at all times to attend to matters, which require a decision to be made.
• Monitor the conduct and performances of all Front Desk, Groups and Telephone staff at work and report findings to the head of the department concerned for follow up.
• Monitor and ensure the cleanliness of the Front Desk area.
• Assist and coach staff in dealing with special requests and complaints.
• Ensure all house set up for the day’s arrivals are accurate and timely completed.
• Be aware of VIPs arrivals and departures together with the Guest Experience team.
• Ensure sufficient staffing at the desk to meet the activities for the day at the desk.
• Ensure that all Guest complaints are handled promptly and completely.
• Ensure new staffs are coached and has proper buddy in their Job skills training period.
• Recommend training opportunities and submit department monthly training schedule.
• Ensure that all house rules and regulations are adhered to.
• Assisting the Front Office Manager in conducting confirmation and yearly performance appraisal of staffs.
• Review Guest feedback from SALT and any other forms of feedback with staff and take corrective measures with staff concerned.
• Leverage on Artificial Intelligence (AI) / technology such as Kipsu, SALT and Synergy to proactively meet customers’ needs while shape culture and processes for innovation and continuous improvement. 
• To ensure that the agreed standards of appearance and presentation are maintained at the Front Desk at all times.
• Ensure Brand standards are adhered by all staff by conducting audit
• Demonstrate thorough knowledge of all credit procedures and ensure they are applied properly. 
• Offer current knowledge on all hotel products, services, policies, and emergency procedures 
• Be aware of room availability and be ready to make decision for acceptance or refusal of lay-over business 
• In charge of the hotel’s evening and night operation, representing the management 
• Ensure the hotel’s night audit run daily and all public area are in order during the night.
• Be part of the hotel CERT team in emergency cases. 
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• At least 3 years of relevant experience in Front Office operations within the hospitality, leisure, retail, or customer service sectors.
• Current knowledge of workplace health, safety, and security procedures, with relevant certifications or qualifications where required by the role.
• Demonstrated ability to remain composed, organized, and effective when managing multiple priorities and working in a fast-paced environment.
• Strong interpersonal and communication skills, with the ability to engage professionally with guests, colleagues, and stakeholders.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, or equivalent office productivity software.
• Strong commitment to delivering high-quality customer service and enhancing the guest experience.
• Professional appearance and adherence to the organization's grooming and presentation standards.
• Ability to work independently as well as collaboratively within a team environment.
• A certificate, diploma, or degree in Hospitality, Business, Management, or a related field is an advantage.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program

Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you covered

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.