Total 2 job vacancies by Be Maintain Pte. Ltd.

Job Description:

• Handle maintenance lift services that are assigned by the supervisor.
• Performance servicing, parts replacement, load test, and minor repair work to lift.
• Ensure that correct work methods or procedures are applied to ensure the reliability of the services and safe operations.
• Support the service operations team to achieve department objectives on service quality standards.
• Standby for any emergency calls after office hours/weekends and public holidays.
• Any ad-hoc maintenance job assigned by your superior.

Requirements:

• Minimum 3 years of Experience. Candidates with no experience but willing to learn are welcome to apply for Lift Technician role.
• Team player and willing to learn on the job.
• Candidate needs to possess their own vehicle.
• 5.5 days work week (8.45 am - 6.15 pm) & Alternative Saturday (Half Day)

Service Operations Management:
• Oversee all aspects of elevator maintenance operations, including preventative maintenance, corrective maintenance, emergency repairs, and modernization projects.
• Develop and implement service procedures and work orders to ensure timely and efficient service delivery.
• Manage service contracts, ensuring timely renewals and maximizing customer retention.

Team Management:
• Supervise and manage a team of elevator technicians, including hiring, training, scheduling, and performance evaluation.
• Motivate and mentor the maintenance team to achieve performance goals and enhance their skills.
• Foster a positive and productive work environment that emphasizes safety, teamwork, and customer service.

Customer Relationship Management:
• Build and maintain strong relationships with customers, including building owners, property managers, and end-users.

• Proactively address customer concerns and resolve service issues promptly and effectively.
• Conduct regular customer visits to assess service needs and build rapport.

Qualifications:
• Excellent communication, interpersonal, and customer service skills.
• Strong analytical and problem-solving abilities.
• Proficient in Microsoft Outlook, and other relevant software.

Skills:
• Project management skills.
• Ability to work independently and as part of a team.
• Strong work ethic and a commitment to customer satisfaction

• At least 3 years experience in Lift Industry