Total 77 it analyst job vacancies in Manufacturing / Production category

Our client is a IT Cybersecurity industry. Due to their current expansion plan, they are looking for IT Product Manager to join their team, in hopes of developing the current high performing team. They are located in West.

Job Responsibilities:

• Manage and grow a portfolio of cybersecurity and IT products, as well as related technical services.

• Drive product enhancements, operational improvements, and service quality initiatives to increase market share and profitability.

• Analyse market trends and provide insights to support medium- and long-term business planning.

• Develop and maintain business cases for strategic pricing, customized solutions, and special contract terms.

• Collaborate with operations and service delivery teams to ensure effective and smooth product delivery.

• Support sales teams with competitive pricing strategies, tailored solutions, and Service Level Agreements (SLAs) to acquire and retain customers.

• Identify and evaluate potential partnerships or collaborations to strengthen the product portfolio.

• Conduct market research and gather customer insights to define requirements for current and future products.

• Monitor competitor offerings and industry developments to inform product strategy.

• Coordinate cross-functional teams to execute product launches, updates, and marketing initiatives.

• Perform other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in IT related field study.

• Minimum 3 years experience in IT Sales/Product Management.

• Proven experience in B2B sales, product management, or business development for IT solutions.

• Strong stakeholder management and client engagement skills.

• Comfortable with local travel within Singapore for customer or partner visits.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a IT Cybersecurity industry. Due to their current expansion plan, they are looking for IT Product Manager to join their team, in hopes of developing the current high performing team. They are located in West.

Job Responsibilities:

• Manage and grow a portfolio of cybersecurity and IT products, as well as related technical services.

• Drive product enhancements, operational improvements, and service quality initiatives to increase market share and profitability.

• Analyse market trends and provide insights to support medium- and long-term business planning.

• Develop and maintain business cases for strategic pricing, customized solutions, and special contract terms.

• Collaborate with operations and service delivery teams to ensure effective and smooth product delivery.

• Support sales teams with competitive pricing strategies, tailored solutions, and Service Level Agreements (SLAs) to acquire and retain customers.

• Identify and evaluate potential partnerships or collaborations to strengthen the product portfolio.

• Conduct market research and gather customer insights to define requirements for current and future products.

• Monitor competitor offerings and industry developments to inform product strategy.

• Coordinate cross-functional teams to execute product launches, updates, and marketing initiatives.

• Perform other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in IT related field study.

• Minimum 3 years experience in IT Sales/Product Management.

• Proven experience in B2B sales, product management, or business development for IT solutions.

• Strong stakeholder management and client engagement skills.

• Comfortable with local travel within Singapore for customer or partner visits.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Manage assigned product portfolio and drive sales to achieve revenue targets and business objectives.
• Build and maintain strong relationships with vendors, partners, and internal teams to deliver effective solutions.
• Conduct market analysis and develop strategies to enhance product positioning and increase sales performance.
• Prepare forecasts, pricing, and product proposals, while supporting partner enablement and product training initiatives.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 1 year of sales experience in Cyber Security/IT sector.  
• Strong communication, presentation, and stakeholder management skills.
• Proven ability in business development, negotiation, and strategic thinking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

·      The Associate Product Manager will support the delivery and ongoing management of an enterprise digital platform. 

·      This role focuses on backlog management, cross-functional coordination, and operational support, ensuring that product enhancements and changes are delivered in a controlled, secure, and timely manner across both non-production and production environments. 

Key Responsibilities 

·      Support execution of product strategy through backlog grooming, prioritization, and requirement clarification. 

·      Collaborate with development, infrastructure, and operations teams to translate business requirements into actionable user stories and tasks. 

·      Participate in Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives. 

·      Track delivery progress, dependencies, and risks across sprints and releases. 

·      Assist in stakeholder communication during deployments, incidents, and operational changes. 

·      Support production operations, including coordination during go-lives, incident management, and post-deployment reviews.

·      Ensure all deliverables comply with governance, security, and audit requirements. 

Required Skills & Experience

·       Experience supporting IT product delivery in a structured environment. 

·      Working knowledge of Agile methodologies and backlog management practices. 

·      Ability to effectively collaborate with technical teams (development, infrastructure, operations). 

·      Exposure to production support activities, including deployments and incident coordination. 

·      Strong communication and stakeholder management skills, with the ability to engage both technical and non-technical audiences. 

·      Flexibility to support after-hours activities for planned deployments or critical incidents, when required. 

·      Preferred Certifications (Optional) Agile / Scrum certifications ITIL Foundation (or equivalent) Cloud fundamentals certification

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Communications Platform team manages the full lifecycle of every critical communication sent across Grab. We are responsible for empowering our business and delivering truly delightful, personalized, and reliable experiences for all our consumers and partners.

Our extensive and exciting scope includes:

• Intelligent Optimization: Developing the optimization and personalization layers that make every message smarter and more relevant.
• Core Channels: Owning all of Grab's crucial two-way communication channels (e.g., in-app chat, push notifications).
• Empowering Tools: Building the powerful internal tools that enable marketing and operations teams to easily create and manage large-scale, impactful campaigns.

We drive innovation and operational excellence by turning data into actionable strategies that elevate the end-to-end experience for consumers, driver-partners, and merchant-partners. From optimizing communication flows and user experience to enhancing system reliability, we strive to make Grab the first choice, every time.

Get to Know the Role

You will report to the Product Analytics Manager, Communications Platform Team and you'll have the unique opportunity to collaborate across disciplines (Product, Business, Engineering, Design, Data Science) to transform data into dynamic solutions. Your insights will directly contribute to developing groundbreaking products and initiatives, setting new benchmarks for excellence. This isn't just any role; it's a chance to make a tangible impact on millions of lives every day. 

The Critical Tasks You Will Perform

• Dive deep into data to align with business objectives, recommending novel, data-driven solutions, including AI/ML strategies, to address key customer challenges.
• Define, track, and measure critical business metrics. Develop analytical frameworks and sophisticated models to examine product configurations and validate hypotheses.
• Design, implement, and analyze rigorous A/B tests and experiments to guide product decisions, ensuring findings lead to clear, data-backed recommendations.
• Proactively define and monitor key metrics, performing root cause analysis on metric shifts or anomalies to quickly deliver actionable insights.
• Transform complex data into concise, high-quality insights via reports and dashboards for executive decision-making, and contribute to data pipeline and custom data science model development.

What Essential Skills You Will Need

• You have at least 4 years of experience in data-related or quantitative fields such as Analytics, Science, Statistics, or Mathematics.
• You are fluent with SQL, Python, R or other scripting/programming languages.
• You are experienced in handling large datasets and maintaining complex Extract, Transform and Load (ETL) processes.
• You have solid statistical knowledge and hands-on experience running and analysing controlled experiments.
• You are proficient in creating dashboards using Tableau, PowerBI or other visualisation tools.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Grab Support team supports Grab's Partners, including drivers, passengers, and merchants, in using our products. The team is responsible for delivering exceptional customer service for our drivers, passengers, and merchant partners. As a Senior Product Analyst, you'll have the opportunity to collaborate with experts in technology, analytics, and business operations to drive the vision and growth of our platform.

Get to Know the Role

We are looking for a Senior Product Analyst with great analytical skills to help product teams be more data-driven and objective and guide the design of controlled experiments. You will work closely with different teams within a business line (Product, Business, Engineering, Design and Data Science) to understand data requirements, identify key metrics, and provide data-driven insights. You will also work with stakeholders to evaluate the feasibility of new business/product ideas and provide appropriate recommendations.

You will report to the Product Analytics Manager, and work onsite at the Grab Singapore One North office.

The Critical Tasks You Will Perform

• Dive deep into data to align with business objectives, recommending novel, data-driven solutions, including AI/ML strategies, to address key customer challenges.
• Define, track, and measure critical business metrics. Develop analytical frameworks and sophisticated models to examine product configurations and validate hypotheses.
• Design, implement, and analyze rigorous A/B tests and experiments to guide product decisions, ensuring findings lead to clear, data-backed recommendations.
• Proactively define and monitor key metrics, performing root cause analysis on metric shifts or anomalies to quickly deliver actionable insights.
• Transform complex data into concise, high-quality insights via reports and dashboards for executive decision-making, and contribute to data pipeline and custom data science model development.

What Essential Skills You Will Need

• You have at least 4 years of experience in data-related or quantitative fields such as Analytics, Data Science, Statistics, or Mathematics.
• You are fluent with SQL, Python, R or other scripting/programming languages.
• You are experienced in handling large datasets and maintaining complex Extract, Transform and Load (ETL) processes.
• You have solid statistical knowledge and hands-on experience running and analysing controlled experiments.
• You are proficient in creating dashboards using Tableau, PowerBI or other visualisation tools.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

• Oversee and expand the portfolio of cybersecurity products and related technical services to drive market growth and profitability.
• Collaborate with sales and operations teams to enhance service quality, optimize product delivery, and develop competitive pricing strategies.
• Conduct market research, analyse trends, and provide actionable insights for medium- and long-term business planning.
• Identify and evaluate potential partner relationships to support product adoption and maximize market reach.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 1 year of sales experience in IT sector.  
• Knowledge in managing products, services, and technical solutions within IT or cybersecurity domains.  
• Strong analytical and problem-solving capabilities, complemented by effective leadership and excellent interpersonal and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country

• We empower our employees to manage their financial well-being and help them plan for the future

Citi Wealth is an integration of Citi Private Bank and the Consumer Wealth organization into a single business enabling Citi to serve its clients across the wealth spectrum and capitalize on Citi’s industry leading capabilities to support the goal of Wealth, which is to be the leading wealth management provider globally.

The Product Management Control Analyst is an intermediate level position responsible for the development of product plans, strategies and tactics in coordination with the Product Management team. The overall objective of this role is to coordinate the of products , increase share of market and obtain competitive position.

Responsibilities:

• Participate in day-to-day product management for Cards and Unsecured Lending products such as product governance, client experience, and product strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results.

• Assist in the development and analysis of strategic product control roadmaps, ensuring framework development maximizes benefit from each product. Review surveys and analyze competitive industry landscapes to identify potential risks, threats, and opportunities for product managers.

• Work with product managers in addressing regulatory, AML, and Fraud product concerns to create an advanced set of solutions

• Contribute to the achievement of targets and effective product risk management. Oversee the identification and execution of opportunities and address gaps in business plans.

• Appropriately assess risk in business decisions, prioritizing Citigroup's reputation, clients, and assets. This includes ensuring compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment, and escalating, managing, and transparently reporting control issues.

• Provide informal guidance or on-the-job training to new team members

• Implement team procedures, facilitate client problem resolution, and manage both internal and external client relationships.

Qualifications:

• 5 – 8 years of relevant experience and >6 years of financial services industry experience

• Knowledge of product control, credit, product development, and/or analytics

• Ability to work unsupervised and adjust priorities quickly as circumstances dictate

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

• Consistently demonstrates clear and concise written and verbal communication

• Demonstrated analytical skills

• Demonstrated problem-solving and decision-making skills

Education:

• Bachelor's/University degree or equivalent experience

Our client is a IT Cybersecurity industry. Due to their current expansion plan, they are looking for IT Product Manager to join their team, in hopes of developing the current high performing team. They are located in West.

Job Responsibilities:

• Manage and grow a portfolio of cybersecurity and IT products, as well as related technical services.

• Drive product enhancements, operational improvements, and service quality initiatives to increase market share and profitability.

• Analyse market trends and provide insights to support medium- and long-term business planning.

• Develop and maintain business cases for strategic pricing, customized solutions, and special contract terms.

• Collaborate with operations and service delivery teams to ensure effective and smooth product delivery.

• Support sales teams with competitive pricing strategies, tailored solutions, and Service Level Agreements (SLAs) to acquire and retain customers.

• Identify and evaluate potential partnerships or collaborations to strengthen the product portfolio.

• Conduct market research and gather customer insights to define requirements for current and future products.

• Monitor competitor offerings and industry developments to inform product strategy.

• Coordinate cross-functional teams to execute product launches, updates, and marketing initiatives.

• Perform other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in IT related field study.

• Minimum 3 years experience in IT Sales/Product Management.

• Proven experience in B2B sales, product management, or business development for IT solutions.

• Strong stakeholder management and client engagement skills.

• Comfortable with local travel within Singapore for customer or partner visits.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Oversee and expand the portfolio of cybersecurity products and related technical services to drive market growth andprofitability.
• Collaborate with sales and operations teams to enhance service quality, optimize product delivery, and develop competitive pricingstrategies.
• Conduct market research, analyze trends, and provide actionable insights for medium- and long-term business planning.
• Identify and evaluate potential partner relationships tosupport product adoption and maximize market reach.

Requirements:

• Diploma or degree in IT, Computer Science, or related field; candidates without IT qualifications must have 2–3 years of relevant sales experience.
• Fresh graduates with strong motivation and willingness tolearn, or professionals with sales experience in other industries, are encouraged to apply.
• Proven ability to manage products, services, and technical solutions in IT or cybersecurity environments.
• Strong analytical, leadership, and problem-solving skillswith excellent interpersonal and communication abilities.

If you are keen to apply for the position, kindly email yourdetailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will benotified.

For more job opportunities, please visit our websiteat www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a IT Cybersecurity industry. Due to their current expansion plan, they are looking for IT Product Manager to join their team, in hopes of developing the current high performing team. They are located in West.

Job Responsibilities:

• Manage and grow a portfolio of cybersecurity and IT products, as well as related technical services.

• Drive product enhancements, operational improvements, and service quality initiatives to increase market share and profitability.

• Analyse market trends and provide insights to support medium- and long-term business planning.

• Develop and maintain business cases for strategic pricing, customized solutions, and special contract terms.

• Collaborate with operations and service delivery teams to ensure effective and smooth product delivery.

• Support sales teams with competitive pricing strategies, tailored solutions, and Service Level Agreements (SLAs) to acquire and retain customers.

• Identify and evaluate potential partnerships or collaborations to strengthen the product portfolio.

• Conduct market research and gather customer insights to define requirements for current and future products.

• Monitor competitor offerings and industry developments to inform product strategy.

• Coordinate cross-functional teams to execute product launches, updates, and marketing initiatives.

• Perform other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in IT related field study.

• Minimum 3 years experience in IT Sales/Product Management.

• Proven experience in B2B sales, product management, or business development for IT solutions.

• Strong stakeholder management and client engagement skills.

• Comfortable with local travel within Singapore for customer or partner visits.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a IT Cybersecurity industry. Due to their current expansion plan, they are looking for IT Product Manager to join their team, in hopes of developing the current high performing team. They are located in West.

Job Responsibilities:

• Manage and grow a portfolio of cybersecurity and IT products, as well as related technical services.

• Drive product enhancements, operational improvements, and service quality initiatives to increase market share and profitability.

• Analyse market trends and provide insights to support medium- and long-term business planning.

• Develop and maintain business cases for strategic pricing, customized solutions, and special contract terms.

• Collaborate with operations and service delivery teams to ensure effective and smooth product delivery.

• Support sales teams with competitive pricing strategies, tailored solutions, and Service Level Agreements (SLAs) to acquire and retain customers.

• Identify and evaluate potential partnerships or collaborations to strengthen the product portfolio.

• Conduct market research and gather customer insights to define requirements for current and future products.

• Monitor competitor offerings and industry developments to inform product strategy.

• Coordinate cross-functional teams to execute product launches, updates, and marketing initiatives.

• Perform other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in IT related field study.

• Minimum 3 years experience in IT Sales/Product Management.

• Proven experience in B2B sales, product management, or business development for IT solutions.

• Strong stakeholder management and client engagement skills.

• Comfortable with local travel within Singapore for customer or partner visits.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Oversee and expand the portfolio of cybersecurity products and related technical services to drive market growth andprofitability.
• Collaborate with sales and operations teams to enhance service quality, optimize product delivery, and develop competitive pricingstrategies.
• Conduct market research, analyze trends, and provide actionable insights for medium- and long-term business planning.
• Identify and evaluate potential partner relationships tosupport product adoption and maximize market reach.

Requirements:

• Diploma or degree in IT, Computer Science, or related field; candidates without IT qualifications must have 2–3 years of relevant sales experience.
• Fresh graduates with strong motivation and willingness tolearn, or professionals with sales experience in other industries, are encouraged to apply.
• Proven ability to manage products, services, and technical solutions in IT or cybersecurity environments.
• Strong analytical, leadership, and problem-solving skillswith excellent interpersonal and communication abilities.

If you are keen to apply for the position, kindly email yourdetailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will benotified.

For more job opportunities, please visit our websiteat www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are looking for passionate Business Analyst/Product Owner that are enthusiastic in driving strategic product initiatives

• Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good
• Attractive salary package and employment benefits (up to 24 days leaves + medical insurance)
• Hybrid work arrangement

Responsibilities:
Product Strategy & Vision

• Leads the creation of product vision, speed-to-market strategy, roadmap and impactful objectives that align with the overall business strategy
• Leads in the evaluation of new opportunities and put forth proposals for new capabilities
• Owns the product backlog and prioritisation process based on business value and customer impact
• Define success metrics and constantly measure the impact of the product(s)

Stakeholder Management

• Communicate product roadmap and strategies on a regular basis to stakeholders and leadership, with the ability to influence decision making and drive collaboration
• Develop short term plans aligned with long term goals, working with multiple stakeholders and iteratively build product capabilities
• Convey complex ideas concisely and actively solicit and anticipate issues from stakeholders
• Keep user and product outcomes at the forefront while balancing stakeholder needs

Product & Team Leadership

• Lead and build high performing cross-functional team(s) that includes UX designers, software engineers, business analysts and/or delivery managers to deliver digital products that achieves business outcomes
• Work closely with UX designers to plan research objectives, organise activities such as product conceptualisation workshops and Usability Tests
• Analyse requirements to drive the design or review of test cases, and business processes
• Collaborate with Quality Engineer and business users to plan and monitor User acceptance test and user performance test
• Continuously seeks ways to improve products in the most cost-effective approach

Requirements:

• Minimum 4 years of experience in product management & business analytics
• Experience facilitating focus groups, workshops and sprint reviews
• Strong in stakeholder management and vendor management
• Certification as a Scrum Master or Product Owner is a bonus

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email dpo@scientecconsulting.com.
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Liew Chien Hui (Vivian) - R2090138
ScienTec Consulting Pte Ltd – 11C5781

The specialized First Recovery IT Production SupportEngineer is responsible to support application wellness in production,investigate production issue raised, and respond to user with feasibleworkaround.

• Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team.
• Clarify user queries. Make sure system availability as per SLA across countries for multiple applications / interfaces.
• Perform scheduled health check tasks across applications and raise alerts in case required.
  Able to work in shift-based environment, support implementations during bank’s green zone.
• Min 5 years’ experience.