We are seeking a hybrid Business Analyst with deep UI/UX expertise to serve as the critical link between our business stakeholders and our design/development teams. You will be responsible for translating complex business requirements into intuitive, user-centric functional specifications, ensuring that the final application delivery aligns with both business goals and an exceptional user experience.
Key Responsibilities
Requirement Discovery & Translation: Lead workshops with stakeholders to extract core business needs. Translate these into detailed functional requirements, user stories, and wireframes that the UI/UX team can execute.
Gap & Workflow Analysis: Analyse existing business processes and identify opportunities for digital optimisation. Map out "As-Is" vs. "To-Be" user journeys.
Prototyping & Visualisation: Create low-to-mid fidelity wireframes and flowcharts to validate concepts with stakeholders before moving to high-fidelity design.
Stakeholder Management: Manage expectations by balancing technical constraints, business ROI, and user needs. Act as the "voice of the user" in business meetings and the "voice of the business" in design sprints.
Design Validation: Review UI/UX deliverables (Figma/Adobe XD) to ensure they meet the documented functional requirements and acceptance criteria.
UAT & Usability Testing: Define and lead User Acceptance Testing (UAT). Work with the UX team to conduct usability testing and iterate on designs based on data-driven feedback.
Required Skills & Qualifications
Experience: Minimum 5 years of experience as a Business Analyst, specifically within an Agile/Product-focused environment.
UI/UX Literacy: Strong understanding of UX principles (information architecture, interaction design, accessibility) and familiarity with tools like Figma, Sketch, or Axure.
Documentation: Mastery of writing clear User Stories, Acceptance Criteria (AC), and Functional Requirement Specifications (FRS).
Agile Proficiency: Deep experience with Jira, Confluence, or Azure DevOps.
The Goal:
Zero-Gap Handoffs: The UI/UX team rarely asks for clarification on requirements because the user stories are robust and visual.
On-Time Delivery: Application features are launched with high user satisfaction and minimal rework required during the development phase.
