Total 2 job vacancies by Oue Limited

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will oversee the safety and security operations of the hotel, ensuring that all guests, staff, and property are safe and secure. You will develop and implement security policies, conduct risk assessments, and lead the safety team to ensure compliance with local safety regulations and hotel policies. As a Safety & Security Manager, and facilities – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

Planning Activities

• Ensure compliance with Fire Safety, Health & Safety regulations, and internal policies, including the Global Security Manual
• Conduct regular building patrols (minimum three per 24 hours) to ensure security, fire prevention, and safe evacuation readiness
• Liaise with Department Heads to ensure staff awareness of security responsibilities; provide guidance and support, including induction training
• Plan and deliver regular safety and security training programmes (e.g. fire safety, first aid, emergency response, active threat awareness)
• Coordinate and monitor key security programmes such as lost & found, key control audits, evacuation drills, and Manager on Duty schedules
• Support event planning with Department Heads by assessing risks and recommending appropriate security measures
• Maintain strong working knowledge of the hotel’s layout and operations to anticipate and address potential risks
• Recruit, train, and develop security personnel to ensure compliance with company standards

Organising Activities

• Deploy and manage security resources to ensure optimal coverage and operational efficiency across all hotel areas
• Supervise, coach, and develop team members, ensuring training and performance standards are met
• Plan and schedule daily security operations, including manpower deployment and patrol duties
• Liaise with operational departments to stay informed of daily activities and potential risks
• Ensure compliance with Hilton’s Global Security Manual and all legal requirements
• Conduct regular internal audits and prepare security reports to identify trends and drive improvements
• Lead and document investigations into incidents (e.g. accidents, theft, loss, unlawful activity) and report findings to management

Directing Activities

• Lead the implementation of all safety and security programmes to protect guests, team members, and assets
• Coordinate with government authorities and law enforcement agencies as required
• Oversee security arrangements for events, including deployment of additional personnel
• Direct routine and ad-hoc patrols across all hotel areas, including public spaces, rooms, and back-of-house areas
• Manage incidents and determine when escalation to authorities is required
• Liaise with corporate and senior management on security policies and best practices
• Conduct inspections (e.g. lockers, personnel checks) in line with company policies
• Provide guidance to team members and departments on security-related matters, ensuring professionalism and alignment with Hilton values

Controlling Activities

• Monitor and report all incidents and accidents through approved systems, ensuring proper documentation and follow-up
• Maintain accurate records, reports, and communication related to security activities
• Monitor team performance and ensure adherence to departmental standards
• Ensure compliance with fire safety, emergency procedures, anti-terrorism measures, and human rights policies (including modern slavery)
• Work with HR and departments to verify proper documentation and identification for all team members and contractors
• Oversee key control processes across departments to ensure accountability and security
   

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Minimum 5 years of experience in security and fire safety management.
• Valid Security Officer License issued by the Police Licensing & Regulatory Department (PLRD).
• Certified Senior Fire Safety Manager, and certification in bizSAFE Level 4 preferred.
• Certified First Aider with a valid Company Emergency Response Team (CERT) certification.
• Strong knowledge of local safety, fire, and security regulations and compliance requirements.
• Good understanding of hotel security operations and service standards.
• Proven ability to respond effectively to emergencies and security incidents.
• Strong interpersonal skills with the ability to build relationships with authorities and internal stakeholders.
• Good verbal and written communication skills, including report writing.
• Ability to train, coach, and develop team members.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Summary

The Security Executive is responsible for the duties and activities of Security Officers during a shift. The role should ensure that positions, procedures, patrols and their frequencies are established and adhered to.

What will I be doing?  

As the Security Executive, you will be responsible for performing the following tasks to the highest standards:

• Supervise each security operation shift, making sure adequate patrol patterns and frequencies are maintained to ensure the security of guests and team members.
• Familiarize with and check hotel fire equipment and fire evacuation passages.
• Ensure Security Officer report any safety, security and defects issues to the respective department promptly as recorded during their patrols.
• Familiarize with each department’s work procedures, security knowledge and emergency procedures, supervising each position’s professional knowledge and work standards.
• Conduct random bag inspections of team members entering and leaving the building.
• Ensure asset removal policy is adhered to, to prevent hotel assets from being removed without proper authorization.
• Arrange approved routes and escort services for team members carrying cash, where required.
• Ensure perimeter patrols are carried out once every 3 shifts by Security Officers and maintain records.
• Professionally examine team members’ work knowledge, discipline and responsibilities.
• Responsible for team members’ daily shift work schedule and attendance record.
• Convey and carry out the department’s work arrangements and training plans.
• Conduct random inspections of the hotel to ensure security practices are being followed, fire exits are not blocked, and equipment is not obstructing fire hose reel doors, sufficient clearance between stacked goods and sprinkler heads.
• Follow up with contractors and vendors on rectifying all fire safety and critical systems.
• Take appropriate action to resolve guests’ complaints, communicating professionally and effectively with guests.
• Be familiar with current first aid and fire emergency procedures.
• Maintain all Safety & Security Audit daily, weekly, monthly and annual documentations.
• Ensure a high level of cleanliness and tidiness in your work area.
• Maintain a professional appearance up to Hilton standards, demonstrating good attitude and behaviour at all times.
• Interact with team members in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way communication.
• Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for? 

A Security Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• At least 2 years of experience in a supervisory position.
• Holds a valid Security Officer License by Police Licensing and Regulatory Department (PLRD).
• Able to communicate effectively and clearly.
• Good knowledge of the hotel’s life-safety systems, fire equipment and security operations.
• Excellent leadership skills.
• Strong interpersonal skills and attention to details.
• Literacy in English to meet business needs, preferred.
• Trained first aider and Company Emergency Response Team (CERT) certification preferred.

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!