Total 763 procurement manager job vacancies in Information Technology category

Product area

Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses.

Job description

Like Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical leadership to major projects, but also manage a team of Engineers. You not only optimize your own code but make sure Engineers are able to optimize theirs. As a Software Engineering Manager you manage your project goals, contribute to product strategy and help develop your team. Teams work all across the company, in areas such as information retrieval, artificial intelligence, natural language processing, distributed computing, large-scale system design, networking, security, data compression, user interface design; the list goes on and is growing every day. Operating with scale and speed, our exceptional software engineers are just getting started -- and as a manager, you guide the way.

With technical and leadership expertise, you manage engineers across multiple teams and locations, a large product budget and oversee the deployment of large-scale projects across multiple sites internationally.

Additional job description

The Wallet App team's goal is to make your phone a better Wallet than your physical wallet. We support Payment Cards, Loyalty, Identity by providing a platform to view, organize, and search for all the useful information in Google Wallet. We work across Google's Product Areas to integrate Wallet with other Google products. We are a team of Android, and back-end engineers dedicated to product excellence, and excited by the opportunities for Wallet growth.

Qualifications

Job responsibilities

• Build new features and a platform for Google Wallet on Android for use across Google and in the real world.
• Work with Product Managers (PMs) and User Experience (UX) on building new features and enhancing existing features within the Google Wallet Android app, as well as help new integrators into Wallet make sure their data fits into the platform.
• Accommodate Wallet's growing scale and take advantage of the newest Android features, as well as help maintain and evolve the Wallet app's integration with Google Play Services and the underlying Android platform.
• Set the technical direction for the organization by building common abstractions, setting best practices, and working with the client infrastructure team to ensure growth.
• Partner and collaborate with existing United States (US)-based Android and Wearable app teams.

Minimum qualifications

• Bachelor’s degree, or equivalent practical experience.
• 8 years of experience in software development.
• 3 years of experience with full stack development, with back-end such as Java, Python, Golang, or C++ codebases, and front-end experience including JavaScript or TypeScript, HTML, CSS or equivalent.
• 3 years of experience in a technical leadership role.
• 3 years of experience in Android application development including Java or Kotlin with Jetpack Compose, and experience with Application programming interface (API) development and design.
• 2 years of experience in a people management or team leadership role.

Preferred qualifications

• Master's degree or PhD in Computer Science or a related technical field.
• 3 years of experience with working in a matrixed organization.
• Experience with launching and maintaining Android applications.
• Experience with testing methodologies and best practices for mobile applications.

ROLE OVERVIEW
We are seeking a Senior Technical Delivery Manager with deep equities technology expertise to lead complex, cross-functional delivery programmes across our client in Singapore. This is a high-autonomy, high-visibility role for a self-starter who can drive delivery from initiation through to go-live with minimal supervision, working across front-office trading systems, market data infrastructure, order management and cash management platforms.
You will serve as the primary technical delivery interface — owning end-to-end programme governance, risk management, and stakeholder communication.

KEY RESPONSIBILITIES
Technical Delivery Leadership
● Own end-to-end delivery of equities technology programmes across front office, market data, OMS and cash management workstreams
● Define and manage delivery roadmaps, project plans, resource models andbudget forecasts
● Drive technical solution design reviews, architecture decisions andintegration approach across distributed teams
● Establish and enforce delivery governance frameworks, milestone tracking andquality gates
● Lead programme status reporting to senior stakeholders and steeringcommittees
Equities Technology Domain
● Lead delivery of equities trading platforms including electronic trading,algorithmic execution and DMA infrastructure
● Manage real-time market data integration — Bloomberg, Reuters/Refinitiv,exchange feeds — including price normalisation, latency management and feedmonitoring
● Oversee Order Management System (OMS) implementations and upgrades, includingFIX connectivity, order routing, execution and allocation workflows
● Deliver cash earmarking and pre-trade controls — ensuring funds availabilitychecks, settlement obligation tracking and real-time position management arecorrectly implemented
○ Integration of cash earmarking with OMS pre-trade risk controls andpost-trade settlement flows
○ Coordination with treasury and operations teams on settlement and nostroreconciliation
● Manage integration layers between order management, market data, risk and back-office settlement systems
Vendor & Third-Party Management
● Lead vendor selection, commercial negotiation and contract management for technology and data service providers
● Manage ongoing vendor relationships — SLA oversight, escalation management and performance reviews
● Coordinate delivery across multiple third-party vendors, system integrators and internal technology teams
● Drive vendor accountability for deliverables, timelines and quality standards
Project & Programme Management
● Build and maintain detailed project plans using standard methodologies(Agile, Waterfall or hybrid as appropriate)
● Identify, track and mitigate project risks, issues and dependencies withstructured RAID log management
● Manage resource planning and capacity across onshore (SG), nearshore andoffshore (Mumbai) teams
● Own financial tracking — budget vs actuals, change management and variancereporting
● Drive sprint planning, backlog grooming and release management in Agiledelivery environments
Stakeholder Management
● Operate as primary client-facing delivery lead, building trusted senior-levelrelationships (CTO, COO, Heads of Trading Technology)
● Navigate complex, multi-stakeholder environments across front office,technology, operations and compliance
● Prepare and present programme updates, steering committee packs and executivedashboards
● Manage expectations proactively — communicate risks, delays and solutionswith transparency
● Influence without authority across matrix structures and geographicallydistributed teams

REQUIRED EXPERIENCE & SKILLS
Domain Experience
● Minimum: 8–12+ years in technology delivery roles within capital markets /equities
● Essential: Hands-on delivery experience across equities trading systems(electronic trading, DMA, algorithmic execution)
● Deep knowledge of real-time market data platforms — Bloomberg API,Refinitiv/Elektron, exchange direct feeds, price validation and latencymanagement
● Proven delivery of OMS implementations — FIX protocol, order lifecyclemanagement, STP, execution management and post-trade allocation
● Working knowledge of cash earmarking workflows — pre-trade fund availabilitychecks, settlement obligations, T+1/T+2 settlement cycles and reconciliation
● Experience managing front-to-back integration across trading, risk,operations and settlement systems
Technical Skills
● Strong understanding of FIX protocol (4.2, 4.4, 5.0) and messaginginfrastructure (MQ, Kafka, TIBCO RV)
● Familiarity with market data normalisation, data quality management andreal-time feed monitoring
● Understanding of equities trade lifecycle — order generation throughsettlement and accounting
● Experience with cloud-based infrastructure delivery (AWS, Azure) in financialservices contexts
● Proficiency with project management tools: JIRA, Confluence, MS Project,Smartsheet
Delivery & Leadership Skills
● Demonstrable ability to lead complex programmes autonomously with minimalescalation or day-to-day guidance
● Strong commercial acumen — budget management, resource optimisation andP&L awareness
● Experience managing distributed teams across multiple geographies and timezones
● Track record of successful on-time, on-budget delivery in large-scalefinancial services transformation
● Comfort operating in ambiguous, fast-moving environments with competingpriorities

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email Shabnam.Bahar@hays.com.sg for a confidential discussion.

Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

Why Join Us?

• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening

Job Responsibilities:

• Oversee technical aspects of infrastructure projects, ensuring compliance with design and engineering standards. Obtaining necessary permits and approvals from relevant authorities
• Participate in meetings, perform site inspections to monitor work progress, and identify design errors and drawing inconsistencies
• Provide technical support and solutions to site teams and resolve design-related issues
• Coordinating interfacing design and construction works with consultants (in-house & Client’s), subcontractors, and clients to ensure project requirements are met
• Liaising with the Employer’s Consultants and QSS teams to resolve technical issues
• Coordinating designs with relevant department person-in-charge to ensure consistency across different disciplines such as architectural, structural, electrical, and mechanical
• Oversee the design development process and address any project risks to ensure smooth execution
• Ensure adherence to regulatory and safety standards.
• Conduct technical audits and inspections as required.
• Ad-hoc duties as assigned by superior(s)

Job Requirements:

• Bachelor's degree in Civil & Structural Engineering (Certificates must be recognized by PE Board)
• Minimum 8-10 years of relevant experience in technical roles within the construction industry
• Demonstrates strong technical competence and excellent time management skills
• Independent, resulted-oriented and self-driven team player
• Strong analytical, problem-solving, and communication skills
• Salary package commensurate with experience

Roles & Responsibilities

Key Responsibilities

• Lead projects through planning, execution, monitoring, and closure.
• Work closely with the technical delivery team to ensure in-scope items were delivered.
• Apply technical knowledge of web development to assess feasibility, evaluate options,and guide delivery teams.
• Act as the central point between clients, stakeholders, and internal teams,aligning expectations and priorities.
• Coordinate with developers stationed in overseas branch offices to align deliverables and maintain communication flow.
• Provide solutions, workarounds, and recommendations when challenges arise.
• Manage risks, issues, and dependencies with pragmatic approaches.
• Track progress and communicate updates clearly to both management and clients.
• Drive projects to achieve objectives within agreed scope, time, and quality standards.

Requirements

• Demonstrates strong ownership and adaptability across regional operations, with a proven ability to manage diverse technical responsibilities and distributed teams throughout the full software development life cycle.
• Proven track record of balancing high-velocity software delivery with a keen eye for granular technical details, while utilizing Gantt-based road mapping to ensure long-term project milestones are met on schedule.
• Proven experience managing technical or software/web development projects.
• Strong understanding of web technologies, architecture, and development processes (not hands-on coding, but capable of meaningful discussions).
• Excellent communication skills with the ability to manage both client and internal stakeholder relationships.
• Strong problem-solving ability with a focus on practical solutions.
• Familiarity with modern project management tools (eg. ClickUp, Monday, Jira, Notion).
• Familiarity with Figma for inspecting UI/UX prototypes to ensure a seamless and meticulous handoff between design and engineering teams.
• Familiarity with Miro or similar white boarding tools to facilitate remote sprint planning and complex system architecture mapping.

Soft Skills

• Resourceful and adaptable, able to navigate complex situations with limited information.
• Strategic thinker who balances technical understanding with business priorities.
• Strong interpersonal skills, capable of building trust and collaboration across teams.
• Outcome-driven mindset with the ability to maintain focus under pressure.

RESPONSIBILITIES

Programme Management (SSG-funded)

• Oversee end-to-end operations of SSG-funded programmes (scheduling, trainer allocation, class-run setup, attendance, assessment, completion, claims).
• Drive enrolment, attendance, pass rate, completion and retention to agreed targets while maintaining high learner satisfaction.
• Ensure consistent, high-quality delivery that meets internal KPIs and audit standards.
• Partner with faculty/trainers to deploy innovative pedagogy and up-to-date delivery tech (e-learning, blended, assessment tools).
• Run a structured performance cycle for trainers/lecturers (observations, learner feedback, evaluation rubrics, coaching).

Programme Development

• Lead continuous review and enhancement of curriculum, assessment and materials to align with current industry practice.
• Co-create content with subject-matter experts and validate outcomes/assessment mapping.
• Propose and launch new modules/courses based on labour-market demand and emerging skills.

Stakeholder Engagement &Partnerships

• Maintain active relationships with industry partners, accreditation bodies and government agencies to ensure relevance and compliance.
• Build partnerships for internships, industry projects, guest lectures and pipelines to employment/career progression.

Administrative & ComplianceOversight

• Ensure timely, accurate submissions and records required under the Private Education Act and other regulatory frameworks (e.g., class runs, attendance, assessment, moderation, claims).
• Maintain audit-ready documentation (trainer credentials, course files, QA artifacts) and uphold PDPA and internal governance policies.

REQUIREMENTS

• A Degree in a relevant field (education, business, or related disciplines).
• ACTA/ACLP certification is required.
• DACE or DDDLP certification is a strong advantage.
• Minimum of 3 years of experience in programme management or teaching, preferably within the education or training sector.
• Experience in Travel and Tourism industry preferred.
• Demonstrated leadership and team management skills, with the ability to inspire and motivate academic staff.
• Strong organizational, administrative, and time management abilities.
• Excellent interpersonal, communication, and problem-solving skills.
• Proficiency in digital learning platforms and educational technologies.
• Experience in curriculum development and working with regulatory frameworks is highly desirable.

What you will be working on

• Oversee the end-to-end operations and lifecycle of the assigned system(s) to ensure system availability, reliability, resilience, security, performance and scalability.
• Lead system upgrade, integration, change or migration projects.
• Oversee incident, problem and service request resolution.
• Ensure system compliance with policies, standards, procedures and regulations through regular security reviews and risk management; and maintain system documentation for auditability.
• Be the primary contact for the assigned system(s).
• Manage vendors’ service delivery, performance and compliance with requirements, organisation policies & standards and industry best practices.
• Manage the budget and expenditure for the assigned system(s).
• Oversee procurement processes, including tender specifications, evaluation and contract negotiations.

What we are looking for

• Background in Computer Science, Information Systems, Information Technology, or related.
• Minimum 5 years of working experience.
• Experienced in Cloud computing. Amazon Web Services (AWS) certification or Microsoft Azure certifications would be advantageous to the candidate.
• Solid knowledge of IT project management. Certifications such as PMP, ITIL would be advantageous to the candidate.
• Solid knowledge of cybersecurity principles. Certifications such as CISSP, CCSP or equivalent would be advantageous to the candidate.
• Proven ability to manage vendors, budgets, and cross-functional teams.
• Experienced in Unix and Windows system administration would be an added advantage.
• Analytical self-starter with the motivation and ability to keep pace with advancements in technology and cybersecurity. Result and customer oriented, with a focus on delivering business value through technology.

Company Overview

The Council on International Educational Exchange (CIEE) is a US-based nonprofit promoting international education and exchange since 1947. It fosters global understanding and skills through meaningful intercultural programs headquartered in Portland, Maine.

Job Summary

The Programs Manager at CIEE Singapore leads the planning, delivery, and evaluation of excursions, cultural and social activities, and co-curricular programs. This role manages staff, ensures high-quality program execution, and upholds health, safety, and financial standards aligned with CIEE’s mission.

Responsibilities

• Lead the planning, coordination, and delivery of cultural, social, orientation, farewell, co-curricular activities, and overnight study tours to ensure engaging and high-quality program experiences
• Manage, mentor, and support program staff to achieve effective activity delivery and compliance with operational standards
• Oversee the High School Summer Abroad (HSSA) program, including pre-program planning, on-site operations, staff supervision, and post-program evaluation to ensure smooth execution
• Manage the CIEE Ambassador Program and Student Representative Council (SRC), ensuring clear governance, communication, and successful activity implementation
• Build and maintain partnerships with cultural organizations, community groups, and service providers to enhance program offerings and stakeholder engagement
• Represent CIEE Singapore in negotiations and collaborations with vendors, institutions, and external stakeholders to support program delivery
• Support program promotion through approved marketing channels and communications to increase participant engagement
• Lead health, safety, and security oversight by implementing risk management protocols, monitoring compliance, and supporting staff in incident prevention
• Coordinate emergency response efforts, liaise with internal and external resources, and ensure accurate reporting in Salesforce and other systems
• Conduct regular emergency drills and reviews to maintain staff readiness and competency in safety procedures
• Manage the 24/7 emergency phone rotation, including participation in the on-call schedule as required
• Develop and manage program budgets to ensure cost-effectiveness and adherence to financial policies
• Maintain accurate program documentation, operational records, and reports to support compliance and continuous improvement
• Identify opportunities to enhance program quality, efficiency, and relevance using evaluation data, participant feedback, and industry trends
• Collaborate with the Centre Director and regional leadership to contribute to the Singapore Centre’s long-term program development strategy

Required competencies and certifications

• Bachelor’s degree in education, international studies, or a related field
• Minimum 3–5 years’ experience in program management, preferably in study abroad, higher education, or cultural exchange
• Proven experience managing staff and delivering complex programs within budget and deadlines
• Demonstrated expertise in health, safety, and security oversight, including risk prevention and emergency response

Preferred competencies and qualifications

• Postgraduate qualification in a relevant field preferred
• Proficiency in MS Office, Salesforce, and program/project management tools
• Strong interpersonal, cross-cultural communication, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment

4 days' office + 1 day work from home, may be required to work on selected weekends or public holiday (compensated with off-in-lieu)

Working hours: 8:30am - 5:30pm or 9:00am - 6:00pm

Location: Newton

Interested candidate who wish to apply for the advertised position, please email us an updated copy of your resume to mteng@ciee.org - attention to Mr. Marc Teng

**We regret that only shortlisted candidates will be notified**

EA License No.: 22C0944

EA Reg. ID: R22107083 Biona Liew Jun Hui

Are you ready to drive meaningful change in a dynamic environment? Join us and play a pivotal role in transforming how we manage third party risk across APAC. You’ll collaborate with global teams, deliver high-impact projects, and help shape the future of outsourcing and risk management. If you thrive in fast-paced settings and are passionate about making a difference, this is your opportunity to excel. Be part of a team that values innovation, collaboration, and excellence.

As a Programme and Project Manager – Third Party Oversight, Vice President in the APAC Corporate Third Party Oversight team, you will lead and deliver strategic initiatives that strengthen our outsourcing framework and ensure regulatory compliance. You will work closely with diverse stakeholders across 14 APAC markets, championing operational excellence and risk management. Together, we will create solutions that drive positive outcomes for our business and clients.

Job responsibilities

• Lead end-to-end delivery of complex projects and programs, ensuring milestones are achieved and progress is communicated to stakeholders

• Identify challenges and drive effective solutions, managing project risks and dependencies

• Engage stakeholders through requirements gathering, feedback sessions, and focus groups

• Partner with APAC and global teams to review, prioritize, and implement enhancement initiatives

• Shape and execute strategic and tactical solutions for key third party oversight programs

• Advance third party oversight processes to enhance operational efficiency and control effectiveness

• Champion stakeholder engagement in risk evaluation and change management

• Serve as a subject matter expert, managing stakeholder expectations and driving integration of program enhancements

• Deliver clear, executive-ready presentations to communicate program objectives and outcomes

• Document and report updates to all stakeholders in a timely and methodical manner

• Represent location-specific requirements in a risk-based manner to ensure compliance across APAC markets

Required qualifications, capabilities, and skills

• Bachelor’s degree in Banking and Financial Investment, or other related disciplines

• Minimum 8 years’ experience in project management, product management, process improvement, change management, governance, or technology within regulated, complex environments

• PMP or equivalent certification

• Demonstrated success delivering complex and regulatory projects

• Exceptional organizational skills and attention to detail

• Ability to manage multiple projects simultaneously

• Excellent written and verbal communication skills

• Proven leadership and experience driving change initiatives

• Strong business acumen, with the ability to proactively identify key issues, analyze data, and develop actionable recommendations.

• Solid understanding of risk management and control principles.

• Experience in outsourcing and third-party risk management

• Excellent judgment and analytical skills to balance stakeholder feedback and competing priorities.

Preferred qualifications, capabilities, and skills

• Proficient with Project Management tools such as Microsoft Project, Monday.com, myPM, JIRA, Powerpoint, Excel.

• Ability to speak and read in Mandarin is required as the job requires supporting engagements in Chinese Mainland, Hong Kong and Taiwan

• Familiarity with APAC regulatory requirements for outsourcing

• Experience in presenting to executive leadership

• Proven strong collaboration skills with senior business leaders and multiple stakeholders

• Experience in tools such as Visio, MS Planner and Confluence

• Experience working in a multinational environment

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=2396e662ca91af8a495f877b749f92f7

Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Head of HR Operations & Services – APAC ex. China

This position is part of Sonova’s Global HR Operations Management Team and is responsible for leading and continuously improve the Regional HR Operations Unit which includes the delivery of HR Services and the oversight and development of the Regional HR Service Teams.  Additionally, actively participate and support the Global HR Operations growth and expansion strategies within the region

The Head HR SharedServices - APAC focuses on delivering exceptional customer experience while ensuring the right levels of efficiency.

This role will report to VP HR Operations, dot line report to Senior HR Director, APAC ex.China.

More about the role:

·         Lead and manage a team of HR Professionals responsible for delivering HR Services across the region following the defined strategy, objectives and agreements.

·         Monitors, reviews and reports on Regional HR Operations overall KPI’s and SLAs within the region.

·         Establishes and proactively manages customer relationships, including handling customer expectations and seeking feedback.

·         Drives partnership with Regional HR BPs, Local HR and HR COEs to collectively develop and improve the HR Service Delivery to our customers.

·         Oversees and drives the development of the Regional HR Operations Services team leading to a high-performance, customer-centric culture.

·         Identifies, recommends and if applicable owns continuous business process improvement of Regional HR Operations.

More about you:  

·         University degree in business administration, HR, engineering or related field

·         International work experience with at least 8 years managing a range of HR services to a large, dispersed employee population and experience in HR systems and data management.

·         Has deep content knowledge in the areas of program management, process transformation, service level measurement and management, quality, and knowledge management.

·         Ability to maintain discretion and confidentiality at all times

·         Ability to adapt to changing circumstances and prioritize tasks based on shifting business needs

·         Exceptional interpersonal skills, business acumen, critical evaluation, ethical practice and communication skills

·         Effective leadership skills that can energize multi-disciplined work teams to respond to business needs

·         Strong analytical, conceptual and problem-solving skills with experience inorganizing, planning, and executing large projects

·         Professional in English verbally & writing any other language beneficial

·         Highly proficient with HR systems, HR Analytics, Service Management, Delivery and Workflow Platforms, Excellent MS Office skills

More about what we offer:

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Interested applicants, please write in with your current and expected salary to Vivi.dai@sonova.com. Alternatively, you can check out Sonova Career Page and send in your latest updated resume.

Responsibilities：

• Responsible for all commercial and technical aspects of the Long-Term Service Agreement (LTSA) with the customer.
• Manage, plan, and execute projects assigned to your team from both technical and commercial perspectives.
• Collaborate with the customer and Field Service teams to determine spare parts requirements for outages, coordinating logistics with the project’s administration team.
• Define work scopes for outages in collaboration with Field Service and Engineering departments.
• Coordinate the preparation of HSE plans with designated HSE personnel.
• Ensure timely preparation of outage deliverables from internal stakeholders, including Field Service (Quality Plan, Outage Check Sheets, Schedules, Histograms), Engineering (Contingency Plans), QHSE (planning), and Commercial coordination (PO placement with vendors).
• Ensure timely preparation of outage deliverables from external stakeholders, including vendors (labour, on-site machining, local workshops, third-party services) and customers (periodical planning meetings, site entry requirements, alignment on site procedures, preparation of special tools, and management of extra works).
• Define outage budgets and implement cost control reporting.
• Support development and expansion of the local vendor network to enhance site activities.
• Manage local manpower and labour contractors for all outage activities.
• Maintain communication with the end customer, including sharing daily reports, Non-Conformity Reports, and Observation Reports.
• Monitor actual outage costs against the approved budget in coordination with the Finance team.
• Discuss and agree with customers on any extra or contingency work requirements.
• Consolidate final outage budgets and report to management and finance.
• Lead post-outage lessons learned sessions.
• Collaborate with Field Service and Engineering teams to optimize customer service during planned and unplanned maintenance.
• Coordinate field service activities within the covered area during outages.
• Support the operation and maintenance of rotating machinery, steam valves, and auxiliary systems.
• Analyse operational data in collaboration with service engineering teams to resolve operational issues on turbines and auxiliary systems.
• Manage troubleshooting of issues arising during operation and maintenance.
• Investigate maintenance-related problems and provide timely solutions.
• Share periodic monitoring reports with the customer.
• Lead the creation and issuance of Non-Conformity or Observation Reports in collaboration with assigned Field Service and Engineering personnel.
• Issue Service Bulletins and Technical Information to the customer.
• Act as a liaison between commercial, service, and repair teams as needed.
• Summarize findings into clear, concise, and logical reports for customers and internal departments.
• Lead internal customer negotiations and implementation meetings as required.
• Prepare and deliver LTSA presentations to prospective customers.
• Serve as the main point of contact for the customer regarding contractual requirements.
• Build and maintain strong customer relationships to ensure technical and commercial issues are effectively addressed.
• Support the Marketing team and participate in campaigns to promote service products and offerings.
• Research and report on competitor trends in power technology.
• Participate in strategic discussions and meetings regarding project/service expansion and implement necessary actions.
• Provide recommendations to improve business efficiency and drive growth.

Requirement:

• Experienced in Long Term Service Agreement execution experience in power plants or industrial plants equipment is preferable
• More than 10 years of working experience and preferably in Power Industry
• Diploma/Degree in a relevant engineering, technical or business field
• Experience in technical troubleshooting and resolving technical and commercial issues for customers
• Knowledge of Gas Turbine Combined Cycle Power Plant Equipment maintenance
• Knowledge of local laws and regulations
• Knowledge of site work condition
• Update on market trends
• Required to travel to Jurong Island or overseas for site visitation
• Strong in technical troubleshooting and resolving technical in gas turbines

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website

www.trustrecruit.com.sg.

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EA License No: 19C9950

EA Personnel: Hong Sze Wai (Sharon)

EA Personnel Reg No: R25128240

About the Department

The Cloudflare Technical Support organization is the front line for our customers and developers, solving complex technical problems and answering questions across email, chat, phone, and other channels. We support everyone from individual developers building their first application to large enterprises running mission-critical workloads at global scale.

The Developer Platform Support team is a newly formed, specialized function focused on supporting Cloudflare’s developer-facing products and platforms. This team partners closely with Engineering and Product to help developers build, deploy, and operate applications successfully, while also acting as a critical feedback loop to improve platform reliability, usability, and developer experience.

About the Role

As Manager, Technical Support – Developer Platform, you will build, lead, and scale a team of highly technical Support Engineers who support Cloudflare’s developer ecosystem. This is a hands-on leadership role requiring strong technical depth, operational rigor, and the ability to operate in ambiguity as the team, scope, and processes are being established.

You will balance people leadership, operational excellence, and technical credibility, while shaping how developer-focused support is delivered across a global, follow-the-sun model.

What You’ll Do

Build and Scale a New Support Function

• Hire, onboard, and develop a new team of Developer Platform Support Engineers.
• Define team structure, skill expectations, and onboarding paths for a developer-focused support motion.
• Establish clear operating models, escalation paths, and engagement patterns with Engineering and Product.
• Help shape what “great” developer support looks like at Cloudflare.

Drive Operational Excellence

• Own day-to-day operations, ensuring performance against SLAs, KPIs, backlog health, and customer experience metrics.
• Ensure effective global handovers and consistent support quality across regions and time zones.
• Partner with Workforce Management to ensure appropriate coverage and capacity planning.

Lead and Develop a High-Performing Team

• Coach and mentor engineers with strong technical backgrounds, helping them grow in troubleshooting depth, communication, and ownership.
• Conduct regular 1:1s, performance reviews, and development planning.
• Foster a culture of learning, experimentation, and customer-centric problem solving.
• Lead by example in managing difficult situations, guiding technical investigations, and resolving escalations.

Handle and Prevent Escalations

• Act as an escalation point for complex or high-severity developer issues.
• Coordinate with Engineering, Product, and Incident Response teams to drive timely resolution.
• Lead or contribute to root cause analysis and post-incident reviews.
• Oversee the creation of clear, high-quality customer-facing reports and technical explanations.

Elevate Technical Excellence

• Provide technical leadership on complex issues involving APIs, developer tooling, runtime environments, and distributed systems.
• Guide engineers through deep technical investigations, debugging, and architectural discussions.
• Contribute to internal documentation, troubleshooting guides, and best practices for developer support.
• Drive continuous improvement in tooling, automation, and self-service capabilities for developers.

Collaborate Cross-Functionally

• Partner closely with Engineering and Product teams to surface recurring issues and influence platform improvements.
• Represent developer feedback and support insights in internal reviews and planning forums.
• Participate in or lead initiatives that improve developer experience, support scalability, and operational efficiency.
• Communicate complex technical topics clearly to a wide range of audiences, from developers to senior leadership.

What You’ll Bring

• 5+ years of experience in technical support, operations, or engineering-adjacent roles within a SaaS, PaaS, or cloud environment.
• 3+ years of people management experience leading technical teams in a global or multi-regional setup.
• Strong technical foundation, including experience with:
• Web application development, ideally full-stack using modern JavaScript frameworks (React, Vue, Node.js, etc).
• APIs, SDKs, authentication, and developer tooling
• Internet technologies (HTTP/S, DNS, TLS, networking fundamentals)
• Familiarity with the major cloud providers (AWS, GCP, Azure) and common cloud services.
• Strong understanding of developer workflows and related tools (including version control, CI/CD, package managers).
• Comfort working with logs, diagnostics and troubleshooting tools.
• Experience operating in a 24x7 support environment and managing escalations.
• Strong written and verbal communication skills; able to explain complex concepts clearly and concisely.
• A data-driven mindset with experience using metrics to guide decisions and improvements.
• Passion for building teams, developing people, and creating scalable support models.

Bonus Points

• Prior experience supporting developer platforms, serverless, or application runtime environments.
• Experience working closely with Engineering teams in fast-moving or ambiguous environments.
• Experience building or deploying applications on Cloudflare Workers.
• Understanding of distributed systems and serverless architecture.
• Familiarity with relational and non-relational databases.
• Experience in start-up or hyper-growth environments.

Why Join Us

This role offers a unique opportunity to build and shape a new Developer Platform Support function from the ground up. You’ll have meaningful influence over how Cloudflare supports developers globally, while working closely with world-class engineers and product teams. If you’re excited by technical depth, people leadership, and building something new, this role offers both impact and growth.

Job description

About us:

Tree Art is the leading art education brand in Singapore, dedicated to providing a comprehensive platform for artistic development. With the concept of "from education to happiness" we have established a strong presence across the country, with 14 strategically located campuses. Our wide network of campuses ensures that students can easily access artistic learning opportunities in their respective communities.

About the role:

We are seeking a dedicated and organized Educational Program Consultant/Manager to oversee daily operations and administration at our Tree Art International. The Educational Program Consultant/Manager plays a critical role in ensuring the smooth functioning of facilities, managing staff, and fostering a positive learning environment for students and faculty.

Working Hours:

Monday: off

Tuesday to Friday : 2.00pm - 8.00pm

Saturday and Sunday: 9.30am - 8.00pm

Salary Package: Basic Salary + Management Allowance + Quarterly Bonus

Job role:

· Manage day to day operations and ensure smooth running of campus.

· Proactively engage customers and build good rapport through understanding of students and their progress development.

· Engage in effective sales pitch through familiarising with curriculum and programme.

· Support management in planning and executing strategies to increase sales.

· Plan, organise and communicate to customers on the various programme and campus events.

· Serve as customer’s main point of contact and manage communication platforms.

· Responsible for customer enquiries, student enrolment and post-sales services.

· Coordinate class schedule and arrange for replacement teachers when necessary.

· Monitor student attendance and follow up to arrange for makeup lesson.

· Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

· Share expertise and provide guidance to direct report.

· Motivate and work as a team in the achievement of service excellence and centre targets.

· Liaise with landlord on updates.

· Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

· Minimum Diploma in Business, Marketing, or a related field.

· Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable.

· Fresh graduates with a strong sales acumen are welcome to apply.

· At least 1 year of relevant experience in sales, hospitality, marketing, or education.

· Proficient in Microsoft Office (Excel, Word, PowerPoint).

· Excellent communication and interpersonal skills.

· Meticulous, organized, and able to multitask.

· Prior experience working with children is an added advantage.

Benefits:

· Competitive salary commensurate with experience.

· Health insurance and retirement benefits (if applicable).

· Professional development opportunities.

· Paid sick leave.

· Discretionary bonus.

At EY, we develop you with future-focused skills and equip you with world-class experiences. We empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

We work together across our full spectrum of services and skills powered by technology and AI, so that business, people and the planet can thrive together.

We’re all in, are you?

Join EY and shape your future with confidence.

About the opportunity

EY AI & Data is the data and advanced analytics capability within EY Asia-Pacific, with over 500 specialist employees working across multiple industry sectors. We implement information-driven strategies, data platforms and advanced data analytics solution systems that help grow, optimize and protect client organizations. We go beyond strategy and provide end to end design, build and implementation of real-life data environments and have some of the best architects, project managers, business analysts, data scientists, big data engineers, developers and consultants in the region. We are looking for a Data Analyst within the AI & Data team in our Singapore office. This role is offered on a flexible full-time basis.

Your key responsibilities:

• Collaborate with cross-functional teams to gather requirements, define data-related technical issues, and provide solutions.
• Create informative and interactive dashboards and reports in Power BI, Qlik or similar tools to meet the needs of the business.
• Write advanced SQL queries for data manipulation and retrieval from relational databases.
• Develop and optimize data models within the dashboarding tool for reporting and analytics.
• Perform data extraction, transformation, and loading of large and complex data sets from various source systems.
• Ensure data quality and integrity by implementing data validation and testing within ETL processes.
• Monitor ETL jobs, troubleshoot any issues, and perform performance tuning to improve data processing.
• Stay current with the latest technologies and best practices in data engineering and business intelligence

Skills & attributes for success:

• Experience of data-driven organizational transformation supported by data insights and good story telling
• Experience in business intelligence, data warehousing/platform, or data strategy projects
• Experience in ETL development and Data Analysis
• Knowledge and experience in data governance, data security, and privacy practices
• Exceptional communication, documentation and presentation skills and stakeholder management experiences

To qualify for the role, you must have

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 year of experience as a Data Analyst with experience in ETL development and data warehousing.
• Prior experience with Azure Data Factory, including building and optimizing data pipelines, is preferred.
• Strong proficiency in writing and optimizing SQL queries.
• Expertise in popular commercial BI tools, such as Power BI, Qlik.
• Familiarity with data governance, data security, and privacy practices.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills to work effectively with both technical and non-technical team members.

Ideally, you’ll also have

• Dashboarding experience with Power BI, Qlik or equivalent tools
• Experience in engaging with both technical and non-technical stakeholders
• Consulting/Professional Services experience and background, including engaging directly with clients

What we look for

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Company description

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

Job Responsibilities:

1. Technical Support Management:

· Undertake management of medium to large-scale integration projects for the company.

· Responsible for configuration, troubleshooting, and technical solutions related to routers, switches, firewalls, servers, and storage devices.

2. End-to-End Project Management:

· Responsible for analyzing network requirements related to data center scenarios, feasibility studies, solution planning and design, project management and implementation, including equipment installation, network system integration, debugging, and acceptance.

3. Other Project Management Tasks:

· Responsible for project initiation, progress planning, quality management, coordination, supervision, documentation, and project acceptance.

· Draft basic physical implementation design documents, such as rack layout, wiring diagrams, and label content.

Coordinate and manage the implementation team or partners to ensure high-quality project delivery.

· Ensure customer satisfaction throughout the project, provide regular updates to customers, and manage customer expectations.

· Promote overall project progress to ensure early delivery and acceptance.

· Handle exceptions during the project, risk control, customer complaint management, and quality management.

· Assist in the construction of the project management system, such as optimizing management processes and various templates.

4. Operations Management: Responsible for timely response to network-related issues, continuous tracking and post-event analysis, and documentation and technical training related to network system maintenance.

5. Team Management:

· Manage daily team activities and communication with parallel departments, such as marketing and sales.

· Track project progress with external service providers, ensure safety disclosures, and ensure timely project delivery.

· Daily communication and problem-solving with external service providers to ensure the security and high availability of customers' network infrastructure.

6. Industry Technology Tracking: Actively explore the application of new industry technologies within the company, such as IB networks, GPU networks, and computing power network architecture design and deployment.

7. Other Tasks: Undertake temporary or phased tasks assigned by superiors.

Job Requirements:

1. Associate degree or above in computer science, telecommunications, or related fields.

2. Good English proficiency, capable of reading and writing.

3. More than three years of work experience related to data center networks.

4. Proficiency in the planning and design of medium to large-scale WANs, data center networks, and campus networks.

5. Expertise in routers, switches, firewalls, load balancers, and other related products.

6. Possess certifications such as CCIE/HCIE/H3CIE/JNCIE or equivalent.

7. Proactive, independent thinker with strong problem-solving skills.

8. Capable of drafting documentation and skilled in knowledge sharing and skill transfer.

9. Possess team spirit, resilience, strong learning ability, and adaptability to travel.

· Degree in Engineering (Computer/Telecommunication), Computer Science, Information Technology, or equivalent

· Minimum 8 years work experience and 3 years of relevant government applications projects as Project Manager

· Proven experience delivering government-related IT application projects

· Demonstrated ownership of project delivery outcomes

· Experience managing project teams

· Strong written and verbal communication skills for customer and management reporting

· Strong stakeholder and management skills

· Good interpersonal skills with the ability to build effective working relationships