Total 2 process engineer job vacancies in Information Technology category in Ho Chi Minh

This Job Description belongs to and is for the One-Day Hiring event only.

KMS One-day Hiring is a fresher recruitment event that offers you an opportunity to interview with KMS and know your employment result within the same day.

Selection Process:

• Apr 20 - 8 Apr: Applications and CV Screening
• May 15: Online Interview and Offering

Your key responsibilities:

• Participate in all software development activities following Scrum process
• Design solutions and approaches for software features or subsystems
• Write high-quality code to implement software features or fix bugs
• Perform unit testing, documentation and all other activities defined in Definition of Done before passing source code to Testing team
• Communicate and report internally or directly to client on status or result of work

In a nutshell

We are looking for a motivated professional like you to join our international team and provide technical support for enterprise applications.

Your role

• In this role, you will manage incidents and service requests, log and track tickets, and ensure their resolution within the agreed SLA.
• You will investigate issues, coordinate with IT Operations and Development teams, and keep users informed about ticket progress.
• Your responsibilities will also include participating in outage bridges to help resolve service-impacting problems quickly and maintaining reports on support activities.
• You will work with technologies such as Windows Server, MS SQL Server, IIS, and .NET-based applications, contributing to continuous service improvements.
• As part of a global team, you will collaborate with stakeholders across different locations using various communication channels, including phone, email, chat, and shared documentation.