Application Analyst

Job Responsibilities:

• Manage and support a portfolio of business and regulatory applications, ensuring system availability, stability, and compliance with service level agreements (SLAs).
• Act as the primary liaison between business stakeholders, technology teams, and vendors to support application-related initiatives and issue resolution.
• Coordinate application onboarding, upgrades, enhancements, and change implementations, including planning, resource allocation, testing, and user acceptance testing (UAT).
• Monitor and govern application performance, operational risks, policies, and compliance requirements.
• Manage incidents, service requests, and production support activities, ensuring timely resolution and minimal business disruption.
• Coordinate resources across multiple regions and time zones to support daily operations and project deliverables.
• Prepare management reports, operational metrics, status updates, and governance documentation for senior stakeholders.
• Provide application support to regional users across Asia-Pacific markets.
• Maintain application inventories, asset records, and lifecycle management documentation.
• Support procurement activities, vendor coordination, and equipment lifecycle management processes.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related discipline.
• Experience in application analysis and support, production support, application management within a banking or financial services environment.
• Must possess experience supporting/handling regulatory related applications
• Strong stakeholder management and communication skills with the ability to work across business and technology teams.
• Experience in incident management, change management, UAT coordination, and service delivery processes.
• Knowledge of IT governance, SLA management, risk controls, and operational support frameworks.
• Ability to manage multiple priorities in a fast-paced environment and work effectively across different time zones.
• Proficient in reporting, documentation, and Microsoft Office applications.

Job Overview

We are looking for a detail-oriented Payments Technical Analyst to support payment operations by investigating and resolving transaction discrepancies. The role involves analyzing transaction flows, reviewing backend system logs, performing root cause analysis, and working closely with internal teams to diagnose and resolve payment processing issues.

Responsibilities:

•Analyze backend application logs, transaction records and system-generated events to identify the root cause of payment and settlement issues.

•Perform root cause analysis on transaction issues and recommend corrective actions to prevent recurrence

•Investigate technical issues and support resolution of production incidents impacting payment processing.

•Monitor payment flows, operational dashboards, alerts, and system monitoring tools to identify exceptions, anomalies, and service disruptions.

•Liaise with internal teams (Operations, Technology, Compliance) and external stakeholders (banks, partners) to resolve issues promptly

•Ensure all investigations are completed within defined timelines and in line with service level agreements

•Maintain accurate records of investigations, resolutions, and audit trails

•Support reconciliation processes and ensure alignment between payment systems and records

•Escalate critical issues and risks in a timely manner to relevant stakeholders

•Ensure compliance with regulatory requirements, internal controls, and AML/CFT guidelines

•Participate in process improvement initiatives to enhance efficiency, accuracy, and control

Qualifications:

•Bachelor’s degree or diploma in Computer Science or a related field.

•3–6 years of experience in payments, or settlement investigations, technical operations, production support, systems analysis, or a related function.

•Ability to analyze application logs and troubleshoot transaction processing issues.

•Basic understanding of APIs, system integrations, databases, and transaction processing workflows.

•Familiarity with SQL or database querying for investigation and reconciliation purposes is advantageous.

•Exposure to production support, incident management, or technical troubleshooting environments is preferred.

•Strong communication skills and ability to work with cross-functional teams.

To Apply:

Interested applicants please send your resume in MS Words format to pooja.yadav@ambition.com.sg and attention to Pooja (R1551322)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1551322

Data provided is for recruitment purposes only

Business Registration Number: 200611680D.

Licence Number: 10C5117

Group Overview:

Founded in2007, Velocity Trade is a leading global broker dealer combining execution with leading technology to serve our international institutional clients.  Our diverse client base includes external asset managers, family offices, institutions, hedge funds, and other broker-dealers.

Our business is built on the core principles of integrity, service, risk management and a global orientation. We are a trusted trading partner to corporations and institutions around the globe in multiple asset classes across deliverable FX, equities, commodities, futures, margin products, fixed income, structured products, and AMCs.

Headquartered in Toronto, Canada, Velocity Trade has offices in Toronto, Montreal, London, Amsterdam, Sydney, Auckland, Johannesburg, Cape Town and now Singapore. With offices strategically positioned across the globe, we offer 24-hour direct access to global markets, providing a"follow-the-sun" trading desk to meet client needs.

Role Overview

We are seeking a Technical Business Analyst to support our APAC equities and custody offerings through strong product knowledge and integration tools. 

The successful candidate will be go-to expert for systems and Global securities integrations. You enjoy the details as well as the components of trading and mappings from middle-office to post-trade reporting. You work with our API library and FIX integrations, whether it’s assisting new clients with setup, designing new features with the development team or testing releases. It would be ideal if one has 2-5 years’ experience in an analyst or similar product role such as an IT business analyst within the financial industry with responsibility of trading systems.

Key Responsibilities

Client-needs analysis

·       Possess a deep understanding of the global Securities business, its customers and their needs.

·       Data capture management E2E, intake and ongoing(for new and existing clients).

·       Formulating rules and parameters with respect to system enhancements, new integrations, modules and new features (as required by business and/or external clients).

·       Investigate and support new issues and queries with direction and resolution where applicable.

Trading and systems management

·       Ability to act as the subject matter expert in functions such as order management, trading systems, order routing, market data, instruments, execution, settlement, modelling, reporting, data management and integrations.

·       Provide training to internal teams and hand-offswhen necessary.

Contribute to development and third-party partners /vendors

·       Contribute to the development process and provide the client usability perspective during design reviews and conducting testing as required.

·       Provide direction and input to the IT team regarding the solution throughout the development, QA and implementation process, together with reviewing all enhancements to ensure accuracy and stability within the system and full solutions offering.

Creating specifications

·       Articulate rules, parameters and requirements pertaining to Velocity systems.

·       Define and document business requirements, configure technical specifications for the development team to utilize effectively.

·       Create training material (both internal and external) on new/existing features and distribute to all stakeholders.

Ad hoc tasks

·       Effectively liaise with other VT offices within the group.

·      To perform any other duties as required by the business.

Project Management

·      Independently run small projects, resourcing tasks and communicating progress at a sprint level.

·      Manage issues with appropriate levels of urgency for all stakeholders, escalating to management when necessary.

Requirements

·      Interpret client requirements and convert into verbal and written agile plans

·      Ability to build strong relationships within internal teams and external providers

·      Ability to learn new systems/processes and to grasp instructions quickly

·      Proficient with APIs and FIX language for daily tasks, testing and assisting clients

·      Ability to learn new systems/processes and to grasp concepts quickly

·      Ability to build strong business - client relationships

·      Solid understanding of securities trading and global markets

·      Ability to map From and To processes

·      Proficient in MS Office (expert Excel skills are essential), JIRA, Smartsheets and/or any similar project tracking apps

·      Proficient in gathering business requirements and documenting processes

·      Proficient in gathering and analysing business data

·      Abilityto meet deadlines, work to an SLA

·      Capable of organising and structuring workload

·      Critical thinking, strong analytical and problem-solving skills

·      Abilityto work well independently and in a team

·      Flexible with the ability to multitask on various levels

·      Excellent verbal and written communication skills

·      Good interpersonal skills

Minimum Qualification Requirements

Qualification/ Education Level

Bachelor Degree - Degree in Computer Science, Business Analysis, Engineering or BCom. Similar technical diplomas and or related work experience would be considered.

Experience

2-5 years’ experience in an analyst or similar product role such as an IT business analyst within the financial industry with responsibility of trading systems.

Highlights:

• Permanent job opportunity
• 5 days work week, normal office working hour
• Great remuneration & benefits
• Great career progression
• Location: Central

Responsibilities:

• Respond promptly to support requests and enquiries from clients.
• Work directly with our clients to understand, troubleshoot, and resolve issues with complex trading strategies. direct lines of communication with our software and infrastructure engineers to help you gain valuable experience and expertise.
• Problem solving supporting trading applications and exchange connectivity for Global Derivatives Markets.
• Actively monitor and respond to alerts for our critical systems and infrastructure, resolving issues wherever possible and escalating to other teams if necessary.
• Support customers and resolve issues related to order entry, risk management, and exchange connectivity.
• Conduct in depth analysis of complex order and trade histories.
• Work directly with new customers to coordinate the deployment and configuration of the company’s trading applications.
• Manage distribution and installation of software enhancements and upgrades.
• Work directly with various exchanges and our software engineers to test and conform new software releases including UAT testing.
• Work with our infrastructure team to test and complete various server and network upgrade projects.
• Liaise with company’s overseas offices to provide seamless 24-hour customer support.

Qualifications:

• Have a Computer Science, Engineering, or related technical degree.
• Experience with, or knowledge of, Linux OS and Linux-based server applications, using Linux command line tools such as grep, sed and awk.
• With strong analytical skills and be able to perform complex log file analysis, allowing you to identify the root cause of issues. You will take pride in identifying and implementing the best solution.
• Working directly with clients in an exciting front-office environment, you can thrive in high pressure or time critical situations.
• Willing to assume responsibility, making timely decisions including to escalate issues when appropriate.
• Enjoy working with and exploring new technologies related to low-latency and algorithmic trading strategies. You will be able to effectively communicate your ideas, proposals, or solutions to a wide range of technical and non-technical audiences.
• You may have previous experience supporting applications that connect to any of the major global derivative’s exchanges such as CME, EUREX, ICE, ASX, SGX or JPX and be familiar with various exchange protocols such as OmNet, ITCH/OUCH and FIX.
• Experience performing basic network troubleshooting using tools such as telnet, tcpdump or ncat will be useful to you in this role.
• Knowledge of relational databases and SQL, any experience with bash or perl scripting and any exposure to public cloud-based providers such as AWS may also benefit you in the role.

HOW TO APPLY

Interested applicants, please click on “Apply Now” or email to dicksern@trustrecruit.com.sg with provided your latest resume in MS WORD format with below information.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Maintain and enhance IT policies, processes and controls to ensure regulatory compliance and effective risk management.
• Lead end-to-end IT audits and regulatory inspections, including response coordination and remediation tracking.
• Assess control gaps against MAS guidelines and monitor corrective actions with stakeholders.
• Provide guidance on IT risk matters and update management on audit and regulatory developments.

Requirements:

• At least 5 years of experience in IT governance, audit, technology risk or IT compliance.
• Strong understanding of MAS TRM and relevant IT governance frameworks (e.g. NIST, ISO 27001).
• Experience in managing IT audits and engaging regulators such as the Monetary Authority of Singapore.

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

Job Highlights

• Dynamic team with friendly & Flexible working environment

• Good & fast career development prospects

• Great & International Exposure to Enterprise Scale & Government Projects

Responsibilities

We are seeking for a resourceful, experienced and committed individual to design and develop software/system as well as to provide support for the company’s existing projects.

Responsibilities:

To participate in the requirement gathering, design and development

Perform application development and enhancement

To lead the system development team or partners for system implementation

To participate in system integration testing, user testing support, and performance testing, etc

Produce specifications and user documentation on software applications being developed

Provide day-to-day support on major system applications

Continuous improvement to processes and practices with new ideas, concepts, methods and technologies.

Requirements

· Must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Engineering (Computer/Telecommunication/ Computer Science/Information Technology) or equivalent

· Must have strong background, knowledge and proficiency in J2EE, C#.Net, VB.Net, VB6 programming skills not limited to :

Min 5 Years’ Experience in

· Windows and Web Application Development

· C# , VB.Net ,ASP.Net , MVC, WCF

· Web Services (SOAP and/or REST), HTML5, XML, Java Script

· MSSQL Server, SQL Queries, Stored Procedures

· Windows Server, IIS, Active Directory

· English communication

· Ability to work independently and capable of managing complex projects.

· With experience in development of mobile app (Andriod or IOS) will be a plus

· Must be able to install, setup and configure the development tools/environment independently

· Must be able to work independently on design, coding, debugging, troubleshooting and deployment and any other programming related issues

· Experience with MSSQL, MySQL, PostgreSQL & MS Access and in in setup, install and maintain DB server

· Experience in integrating with third party software or APIs & IOT device drivers

· Inclination to improving usability and user experience with every iteration

· Be the main communication bridge between web developers, designers, and clients by providing an accurate translation of the web features and design requirements.

· Management of project timeline and expectations while building strong relationships in the process to achieve customer satisfaction.

Benefits and remunerations:

• Annual salary review

• Performance bonus

• Healthcare benefits

• Alternative work-from-home schedule available if required

Candidate with more experience will be considered as System Analyst/Senior Analyst Programmer if their experiences and profile are compatible

Interested applicants please email your detailed resume stating your working experience, earliest available date, current & expected salary and a recent CV/Resume to info@i-consulttech.com/HR@i-consulttech.com

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 4000 employees spread across 27 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

About the Role

We are looking for a Data Analyst Consultant to support data-driven decision-making by transforming business data into meaningful insights. The successful candidate will work closely with stakeholders to develop reports, dashboards, and analytical solutions that support business and operational objectives.

Key Responsibilities

• Gather, analyze, and interpret data from multiple sources to identify trends and business insights.
• Develop and maintain dashboards, reports, and visualizations using Power BI or similar BI tools.
• Collaborate with business stakeholders to understand reporting and analytics requirements.
• Perform data validation and quality checks to ensure accuracy and consistency.
• Support ad-hoc analysis and provide actionable recommendations to business teams.
• Work closely with data engineering and technology teams to improve data availability and reporting capabilities.

Requirements

• 2–3 years of experience in Data Analytics, Business Intelligence, or a related field.
• Strong SQL skills and experience querying large datasets.
• Hands-on experience with Power BI
• Proficiency in Excel and data analysis techniques.
• Strong analytical, problem-solving, and communication skills.
• Experience translating business requirements into dashboards and reports.

Nice to Have

• Experience with Python for data analysis and automation.
• Exposure to Databricks, Azure, or cloud-based data platforms.
• Knowledge of data modelling and data warehousing concepts.
• Experience working with financial services, aviation, or asset-intensive industries.

• Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by project teams and assists with project documentation as needed.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.
• Investigates problem areas.
• Improves operations by conducting systems analysis and recommending changes in policies and procedures.
• Provides information by collecting, analyzing, and summarizing development and service issues.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Have a thorough understanding of computer systems, in order to recognise any hardware limitations that could impact software design.
• Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering, Customer Relationship Management, Data Analytics, ERP, Digital and Mobile Technologies, Knowledge Management.
• Knowledge of design thinking and workshop facilitation will be an added advantage.

By proceeding with the job application, you are deemed to have read and acknowledged our https://www.totalebizsolutions.com/job-applicant-privacy-policy/ and consented to us using the personal data you shared for the purpose stated in the said policy.

• 3+ years of experience as a Data Analyst, BI Analyst, Reporting Analyst, or similar role.

• Strong analytical skills and ability to work with complex datasets.

• Good SQL skills for querying, validating, and analysing data.

• Experience with reporting and dashboard tools such as Power BI, Tableau, Qlik, or equivalent.

• Good understanding of data quality, data validation, metrics definition, and business rule documentation.

• Experience working with business users to clarify requirements and translate them into reports or dashboards.

• Familiarity with data models, reporting tables, and data pipelines is advantageous.

• Experience in enterprise, public sector, healthcare, or regulated environments is advantageous.

• Strong communication skills and ability to explain data clearly to both technical and non-technical stakeholders.

Campaign Operations & Execution

• Execute and deliver campaign fulfilment through processing of customer rewards,communications or distributors rewards, communications
• Execute campaign tasks including data preparation, marketing consent management, campaign system setup, User Acceptance Testing (UAT), fulfilment coordination, and handling ad-hoc exceptions.
• Support new campaign processes with automation to increase productivity, reduce risk or improve customer/ distributor experience
• Support Campaign Managers in distributor briefings and ground activations, and act as the primary contact for distributor queries on campaign logistics before and after launch.
• Collaborate with cross-functional teams and fulfilment platforms to ensure smooth campaign delivery and an exceptional customer experience.
• Track and monitor campaign performance and budgets against approved targets.

Quality Assurance & Compliance

• Ensure data accuracy, proper segmentation, and compliance with marketing consent requirements.
• Plan and complete user testing for respective platforms to ensure successful campaign deployment or fulfilment.
• Troubleshoot operational issues promptly,including data errors, system glitches, and fulfilment challenges
  
  Joy Yeow Zhi Qian
  (CEI Registration No: R2096261)
  Recruit Express Pte Ltd (EA Licence No: 99C4599)

Responsibilities

• Create UI/UX design styles, reusable design systems, components and design tokens
• Conduct user acceptance testing
• Assist with user tracking and support
• Assist in implementing features for internal web applications and educational technology tools
• Build out front-end components and integrate back-end workflows
• Review AI-generated code snippets
• Undertake any other ad hoc duties as assigned

Requirements

• Proficient in data analysis, advanced Excel tools

Interested applicants please email your resume to meganng@recruitexpress.com.sg
Megan Ng Su Ting (CEI No.: R23115059)
Recruit Express Pte Ltd
EA Licence No: 99C4599
*** We regret that only shortlisted candidates will be contacted.

• Application Support & Incident Management

• Level 1.5 / 2 Support

• Stakeholder & Vendor Coordination

Responsibilities

• Manage and resolve application incidents, service requests, and system issues within SLA timelines.

• Monitor application performance, interfaces, and batch jobs to ensure stable operations.

• Perform SQL queries and data analysis for troubleshooting and investigations.

• Support application deployments, system changes, and post-release validation.

• Collaborate with stakeholders and vendors for issue resolution and enhancements.

• Maintain documentation, user access, and support compliance activities.

Requirements

• Possess a Degree / Diploma in Computer Science / IT or equivalent

• 2–5 years of experience in application support, IT operations, or production support environments.

• Knowledge of application architecture, APIs, system integrations, and batch processing.

• Experience with ticketing and monitoring tools such as ServiceNow or Jira.

• Proficiency in SQL for troubleshooting and data analysis.

• Strong analytical, problem-solving, and root cause analysis skills.

• Good communication and stakeholder management abilities.

• Able to work independently and collaboratively within a team environment.

• Able to provide night support 2 - 3 times in a month (based on roster)

To apply please click on the APPLY NOW button or email your resume for faster processing:

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Company Overview:

We are a leading global forwarding company that specializes in providing world-class logistics and supply chain solutions. We take pride in our ability to deliver efficient and innovative services to our clients, and we are now looking for a talented Data Analyst cum COO Assistant to join our growing team.

Job Description:

As a Data Analyst cum COO Assistant, you will be responsible for collecting, analyzing, and interpreting data to support our business decision-making processes. You will be working closely with various departments to optimize logistics operations, identify trends, and provide actionable insights. You will also responsible for providing high-level administrative support and managing the daily activities of the COO. You will be expected to handle a wide range of administrative and executive support tasks, including managing calendars, arranging travel, coordinating meetings, and preparing reports.

Key Responsibilities:

1. Collect, analyze, and interpret data from various sources to support business operations.

2. Develop and maintain data collection systems, data analytics, and other strategies to optimize logistics and supply chain operations.

3. Apply statistical techniques and programming languages to analyze data and provide actionable insights.

4. Collaborate with cross-functional teams to understand data requirements and implement data-driven solutions.

5. Prepare and present data findings in clear and concise reports to management and other stakeholders.

6. Coordinate and schedule meetings, including preparing agendas and taking minutes.

7. Screen and prioritize emails, phone calls, and other correspondence for the COO.

8. Arrange travel and accommodations for the COO

9. Perform other administrative duties as assigned

10. Stay current on industry trends and best practices related to data analysis and maritime logistics.

Requirements:

1. Bachelor's degree or higher in Maritime Studies, Logistics, Supply Chain Management, or a related field.

2.Excellent communication and interpersonal skills, including the ability to communicate effectively with the Group's internal teams in China.

3. Ability to manage multiple tasks and priorities in a fast-paced environment

4. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.

5. Proficiency in at least one programming language (e.g., Python) for data analysis purposes.

6. Familiarity with data visualization tools and techniques.

7. Strong problem-solving skills and ability to work in a fast-paced environment.

8. Excellent communication and presentation skills in English and Mandarin to support coordination with Mandarin-speaking stakeholders and overseas offices.

JOB RESPONSIBILITIES

• Provide SAP functional expertise in the SD module for both local and regional operations.
• MM knowledge is an advantage.
• Responsible to deliver any SAP project/enhancement on time
• Responsible for System & Process governance include Validates as-is VS to-be process flows and system integration from the user perspective, identifies potential workarounds for system changes or limitations, assesses level of effort required to successfully implement changes to business processes and user activities.
• Responsible for business requirement gathering system design and providing solution to fulfil business requirement, and ensuring integration with other applications.
• Manage Deliverable documents (business blue print business flow diagram, functional specification, con-figuration, business process procedure and training documents to detail the business requirements)
• Responsible in validating test script and user coordination.
• Manage SAP Support ticket and ensure ticket closure& deliverable within agreed SLA
• Lead, facilitate or support system upgrading projects or new projects that introduce to regional subsidiaries
• Proactively propose system & process improvement

EDUCATION and EXPERIENCE

• Degree in Computer Science, Information Systems Engineering, or equivalent.
• At least 5 years of SD hands-on experience in SAP Support and at least one end-to-end implementation cycle.
• Strong in SD/OTC module with working experience in supporting users.
• Well Versed with SD/OTC module Masters, Tables, Configuration, User Exits & BAPI.
• Good Knowledge in the interfaces with external systems using IDOC, XML and Flat File. Ariba experience is an advantage.
• Analytical, meticulous and have good sense in business process & troubleshooting.
• Ability to articulate and communicate with people of all levels in the organization.
• Able to work independently and lead in projects.
• Willing to travel to support subsidiaries in regional countries if required.

Job Summary

We are seeking a hands-on IT System Engineer to join our client's in-house IT team. The successful hire will be manage and support their core IT infrastructure while delivering reliable, responsive end-user support. This role is ideal for a technically versatile professional who enjoys working across systems, networks, and user-facing technologies to ensure smooth day-to-day operations.

Responsibilities:

• Provide 1st-2nd level of support for user technical issues or IT incidents.
• Manage user support issues and change requests pertaining to ERP system.
• Manage and troubleshooting for desktops/laptops, virtualization, network switches, voice over Internet Protocol (VOIP).
• Perform and manage infrastructure patching and update.
• Manage day-to-day operations and provide support for Microsoft 365 and Azure cloud services.
• Administration experience with next-generation endpoint security solutions.
• Deploy, configure, maintain, and troubleshoot IT devices.
• Maintain up-to-date documentation.
• Liaising with vendors for IT procurement.
• Manage onboarding and offboarding process.
• Manage website maintenance and troubleshooting.
• Responsible for IT projects implementation and execution when assigned.
• Ad hoc tasks assigned.

Requirements:

• Bachelor's degree in computer science, business administration or equivalent experience.
• Minimally 2-3 years of working experience in IT support and system administration/ system engineering
• Exposure to corporate/ enterprise IT infrastructure
• Good understanding of Windows environments, Microsoft 365, networking fundamentals, and endpoint management.
• Hands-on and can-do attitude. Willing to learn and think out-of-the-box.
• Good communication skills, problem solving and teamwork skills.
• Able to work under pressure.
• Proactive, dependable and able to work independently.
• No issues with travelling to the West of Singapore for work daily.

Interested applicants who meet the requirements stated above please apply to this post, or send in your resume to yingtan@techgrid.co
We regret that only shortlisted candidates will be contacted.