AVP, Technology Governance Specialist
2 months ago
ResponsibilitiesDevelop and maintain IT governance frameworks, policies, and processes aligned with regulatory requirements and best practices.Conduct.....
Responsibilities
- Develop and maintain IT governance frameworks, policies, and processes aligned with regulatory requirements and best practices.
- Conduct gap assessments and drive continuous improvement initiatives.
- Lead regional ITSM/ITAM projects, including rollout of ServiceNow modules across APAC branches.
- Define and track governance KPIs, analyze trends, and report risks/issues to stakeholders.
- Support onboarding and adoption of ServiceNow across branches.
- Collaborate with internal teams and regional stakeholders to standardize IT processes.
Requirements
- Degree in IT, Computer Science, or related field.
- 5+ years of experience in IT governance, ITSM, or ITAM.
- Hands-on experience with ServiceNow ITSM/ITAM modules.
- Strong analytical, project management, and stakeholder management skills.
- Good communication skills with ability to work across regions.
Preferred
- ITIL certification or equivalent.
- Experience in Lean or Six Sigma methodologies.
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