Total 3 process engineer job vacancies in Human Resources category in Islandwide

Job Overview

We are seeking a proactive IT Resource Engineer to supportIT asset management, inventory control, hardware deployment, and resourcecoordination activities across the organization. This role is responsible forensuring accurate tracking of IT assets, maintaining inventory records,supporting hardware lifecycle management, and providing operational support forIT resource requirements.

The ideal candidate should possess strong organizationalskills, attention to detail, and experience managing IT equipment and inventorywithin a corporate environment.

Key Responsibilities

IT Asset & Inventory Management

• Maintain accurate records of IT assets, including laptops, desktops, monitors, mobile devices, and peripherals.
• Track asset assignments, transfers, returns, replacements, and disposals throughout the asset lifecycle.
• Conduct regular inventory checks and asset audits to ensure inventory accuracy.
• Monitor stock levels and coordinate replenishment of IT equipment when required.
• Ensure all IT assets are properly tagged, recorded, and accounted for.

Asset Deployment & Lifecycle Support

• Coordinate the deployment, collection, and replacement of IT equipment for employees.
• Support onboarding and offboarding activities by preparing and recovering IT assets.
• Manage hardware refresh and asset replacement programs.
• Coordinate warranty tracking, repair requests, and vendor support activities where necessary.

Operational Support

• Process and fulfill IT equipment requests from internal users.
• Coordinate asset movement across locations and departments.
• Support IT projects involving hardware deployment, migration, relocation, or inventory exercises.
• Ensure compliance with internal asset management procedures and policies.

Reporting & Documentation

• Maintain asset registers, inventory databases, and supporting documentation.
• Generate periodic reports on asset utilization, inventory levels, and asset movements.
• Support internal and external audit requirements by providing accurate asset records.
• Ensure all documentation is properly maintained and updated.

Continuous Improvement

• Identify opportunities to improve asset management processes and inventory controls.
• Support process improvement initiatives to enhance operational efficiency and asset visibility.
• Assist in implementing best practices for IT asset lifecycle management.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Business Information Systems, or a related discipline.
• Minimum 2 years of experience in IT asset management, inventory management, IT operations, or related functions.
• Experience managing IT hardware inventory and asset tracking processes.
• Good understanding of IT equipment, including laptops, desktops, monitors, printers, and mobile devices.
• Proficient in Microsoft Office applications, particularly Excel.
• Experience using asset management systems, inventory management tools, or service management platforms is advantageous.
• Strong attention to detail and organizational skills.
• Good communication and coordination skills.
• Able to work independently and manage multiple tasks effectively.

Preferred Skills

• Knowledge of IT Asset Management (ITAM) practices.
• Familiarity with ITIL processes.
• Experience supporting hardware refresh, deployment, migration, or relocation projects.
• Experience preparing inventory reports and supporting audit exercises.

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Summary

You will join a global team managing high-volume HR processes using Workday, ensuring accuracy, efficiency, and compliance of HR data. Manage employee lifecycle event requests via ServiceNow, support employees with ad-hoc system troubleshooting, and contribute to process improvements.

Responsibilities

• Manage high-volume HR processes using Workday to ensure accurate, efficient, and compliant global HR data and workflows
• Process employee lifecycle event requests from management and HR partners through ServiceNow to support timely HR operations
• Identify and resolve ad-hoc system issues to maintain smooth HR system functionality and provide appropriate guidance to users
• Participate in process improvement initiatives to enhance HR operational effectiveness and service quality
• Communicate clearly and effectively in English with stakeholders to facilitate HR operations and support

Required competencies and certifications

• Diploma with 5 years or degree with 1 year of experience in HR Operations
• Excellent communication skills in English

• Entry-level degree holders with relevant internship experience in HR Operations welcome to apply too.

Other Information

• 1-year contract with completion bonus
• 5-day workweek (hybrid) based in central location
• Interested candidates may forward your resume to vas@hrfactors.com.sg
• EA No: 00C5393/Registration No: R1109317

HR Systems Operations & Support Engineer

Job Overview

We are seeking a proactive and detail-oriented Senior Engineer to support operations and maintenance activities for an enterprise Human Resource (HR) system supporting large-scale HR administration and management processes. The role involves ensuring system availability, compliance, incident management, change implementation, and coordination with multiple stakeholders and vendors.

The ideal candidate should have strong experience in IT operations support, system compliance, incident management, and enterprise application environments.

Key Responsibilities

Operations & Maintenance (O&S)

• Ensure smooth operations of existing HR systems and successful implementation of software and hardware upgrades.
• Coordinate and work closely with internal teams, contractors, service providers, and third parties to deliver project activities.
• Monitor systems to ensure adherence to applicable IT standards, policies, and directives.
• Perform IT compliance activities including:

- Log reviews
- Account and access rights reviews

- Compliance reporting

• Support and coordinate system audit activities.
• Maintain development, configuration, and technical documentation according to quality standards.
• Manage Vulnerability Assessment (VA) activities and coordinate remediation efforts.
• Provide regular project status reporting.
• Manage remediation, retirement, and disposal of obsolete system components.
• Support experimentation, research, testing, and evaluation initiatives.

Incident Management

• Manage and resolve system support issues and defects.
• Respond to incidents and problem reports within stipulated Service Level Agreements (SLAs).
• Lead investigations and coordinate with stakeholders for issue resolution, including cross-system incidents.
• Provide timely incident updates to management and stakeholders.
• Prepare consolidated incident summaries and reports.
• Perform defect trend analysis to identify and address recurring issues.
• Coordinate resources to ensure timely closure of incidents and service requests.

Change Request Management

• Propose continuous improvement initiatives to strengthen compliance, cybersecurity posture, and operational efficiency.
• Conduct requirements gathering sessions with end users.
• Manage implementation of system changes and enhancements.
• Plan and coordinate deployment activities, including setup, testing, data collection, issue escalation, and resolution.
• Work with system integrators to ensure successful integration of solution components.
• Oversee acceptance testing and verify solutions meet business and technical requirements.
• Support stakeholder communications and change management activities.
• Prepare and obtain approvals for change implementation activities.

Contract & Vendor Coordination

• Track and manage contract milestones within project scope.
• Coordinate handover and takeover activities with outgoing and incoming vendors/contractors.
• Support planning and coordination of operations and support-related purchases.

Mandatory Requirements

• Minimum 3 years of working experience in Information Technology.
• Experience in enterprise application support and operations.
• Strong understanding of incident management and change management processes.
• Experience coordinating with multiple stakeholders, vendors, and support teams.
• Good analytical, troubleshooting, and communication skills.

Preferred / Advantageous Skills

• Experience in IT audit and compliance activities.
• Familiarity with IM8 or equivalent ICT/security policies.
• Knowledge or experience in SAP HCM ERP systems.
• Experience in vulnerability management and remediation activities.
• Experience supporting large-scale enterprise HR systems.

Preferred Attributes

• Strong organizational and documentation skills.
• Ability to work independently and manage multiple priorities.
• Strong stakeholder management and coordination capabilities.
• Proactive mindset with focus on continuous improvement and operational excellence.

Other Information

• Employment type: Permanent
• Location: Central Region, Singapore
• Working Hours: 8:30AM to 6:00PM (Mon-Fri)
• Salary: $6,000 - $9,000 max up to $10,000
• Working Arrangement: Full Onsite

EA 20S0237

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