Total 2,155 F&B / Tourism / Hospitality job vacancies

Responsibilities

• Manage and supervise a specific kitchen section

• Prepare and present dishes according to standard recipes and quality guidelines.

• Ensure consistency in taste, portioning, and presentation.

• Assist in menu execution and daily kitchen production.

• Monitor stock levels for the assigned section and request supplies when needed.

• Maintain cleanliness, hygiene, and food safety standards in the workstation.

• Guide and support junior kitchen staff in daily tasks.

• Ensure timely preparation and smooth kitchen workflow during service.

Requirements

• Experience in a professional kitchen environment.

• Good knowledge of food preparation techniques and kitchen operations.

• Ability to work in a fast-paced environment.

• Strong attention to detail and consistency.

• Ability to follow instructions and work as part of a team.

• Commitment to food safety and hygiene standards.

Responsibilities

• Manage and supervise a specific kitchen section

• Prepare and present dishes according to standard recipes and quality guidelines.

• Ensure consistency in taste, portioning, and presentation.

• Assist in menu execution and daily kitchen production.

• Monitor stock levels for the assigned section and request supplies when needed.

• Maintain cleanliness, hygiene, and food safety standards in the workstation.

• Guide and support junior kitchen staff in daily tasks.

• Ensure timely preparation and smooth kitchen workflow during service.

Requirements

• Experience in a professional kitchen environment.

• Good knowledge of food preparation techniques and kitchen operations.

• Ability to work in a fast-paced environment.

• Strong attention to detail and consistency.

• Ability to follow instructions and work as part of a team.

• Commitment to food safety and hygiene standards.

Responsibilities

• Manage and supervise a specific kitchen section

• Prepare and present dishes according to standard recipes and quality guidelines.

• Ensure consistency in taste, portioning, and presentation.

• Assist in menu execution and daily kitchen production.

• Monitor stock levels for the assigned section and request supplies when needed.

• Maintain cleanliness, hygiene, and food safety standards in the workstation.

• Guide and support junior kitchen staff in daily tasks.

• Ensure timely preparation and smooth kitchen workflow during service.

Requirements

• Experience in a professional kitchen environment.

• Good knowledge of food preparation techniques and kitchen operations.

• Ability to work in a fast-paced environment.

• Strong attention to detail and consistency.

• Ability to follow instructions and work as part of a team.

• Commitment to food safety and hygiene standards.

Responsibilities

• Oversee daily restaurant operations to ensure smooth service.

• Manage staff scheduling, performance, and supervision.

• Ensure high levels of customer service and handle customer feedback.

• Monitor sales, revenue, and operational expenses.

• Coordinate with kitchen and service teams for efficient workflow.

• Maintain cleanliness, hygiene, and compliance with regulations.

• Handle inventory management and supplier coordination.

• Implement operational improvements to enhance customer experience.

Requirements

• Experience in restaurant or hospitality management.

• Strong leadership and team management skills.

• Good communication and customer service abilities.

• Ability to manage operations, staff, and service quality.

• Basic understanding of budgeting and cost control.

• Ability to work flexible hours, including weekends and holidays.

Location: Orchard

Working Hours: 5 days work week, shift required

Salary: Up to $2900 + aws + flexi benefit + staff meals

Our client is a leading international hospitality company. They are seeking a service-driven and experienced Bell Captain to oversee their Bell Desk and Concierge operations. In this leadership role, you will ensure seamless arrival and departure experiences, coordinate guest assistance services, and inspire your team to deliver outstanding hospitality that exceeds guest expectations.

Key Responsibilities

Guest Services & Hospitality Excellence

• Lead the delivery of warm, personalised, and professional guest experiences from arrival to departure.
• Ensure efficient luggage handling, room escorting, transportation arrangements, and concierge services.
• Anticipate guest needs and provide recommendations on dining, attractions, entertainment, and local experiences.
• Handle guest feedback, requests, and service recovery situations with professionalism and care.
• Ensure VIPs, returning guests, and long-stay guests receive tailored and memorable experiences.

Bell Desk & Concierge Operations

• Oversee the daily operations of the Bell Desk, Concierge, and transportation services.
• Coordinate luggage storage, deliveries, airport transfers, limousine bookings, and guest transportation requests.
• Ensure timely handling of guest mail, parcels, messages, and special requests.
• Maintain a professional, organised, and welcoming lobby environment.
• Monitor guest traffic flow and provide operational support during peak periods and special events.

Leadership & Team Development

• Supervise, motivate, and coach Bell Attendants and Concierge team members.
• Conduct daily briefings, shift handovers, and operational updates.
• Delegate duties effectively to ensure smooth operations and service excellence.
• Train and mentor team members to enhance performance and career development.
• Maintain high grooming, presentation, and service standards across the team.

Operational Coordination

• Work closely with Front Office, Housekeeping, Security, Engineering, and other departments to ensure seamless guest experiences.
• Maintain accurate records of guest requests, luggage movements, and transportation arrangements.
• Support manpower planning, scheduling, and departmental administrative tasks.
• Assist in implementing service enhancements and operational improvement initiatives.

Safety & Compliance

• Ensure safe handling and storage of guest belongings.
• Adhere to hotel policies, security procedures, and emergency protocols.
• Maintain confidentiality of guest information and uphold professional standards at all times.
• Promote a safe, secure, and positive working environment for guests and colleagues.

Requirements

• Diploma or certification in Hospitality Management or a related discipline preferred.
• Minimum 3–5 years of experience in Bell Desk, Concierge, Guest Services, or Front Office operations within a hotel environment.
• Previous supervisory or team leadership experience is an advantage.
• Excellent interpersonal, communication, and guest service skills.
• Strong leadership, organisational, and problem-solving abilities.
• Good knowledge of local attractions, dining, entertainment, and transportation services.
• Familiarity with hotel management systems and Microsoft Office applications.
• Ability to thrive in a fast-paced hospitality environment.
• Willingness to work shifts, weekends, and public holidays.

Interested candidates kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]

The Shift Leader is responsible for carrying large trays with food from the kitchen to any table in the restaurant. He/She ensures all dishes match the ticket including modifiers and special requests. He/She delivers the correct food to the correct table number. He/She computes food or beverage service bills and verifies completeness of customer orders. He/She examines food on the tray enroute from kitchen or beverages enroute from service bar. He/She then compares the items with the listing on customer order to verify completeness and accuracy of the order. He/She operates machines similar to the cash register to compute charges.

• Apply quality systems.
• Contribute to customer service over various platforms.
• Cultivate productivity and innovative mindset.
• Demonstrate the service vision.
• Follow food and beverage safety and hygiene policies and procedures.
• Implement operations for service excellence.
• Interact with and serve f&b guests.
• Maintain food and beverage service environment.
• Maintain quality control procedures.
• Prepare for service.
• Project a positive and professional image.
• Provide go-the-extra-mile service.
• Provide safety and security for guests.
• Respond to service challenges.
• Solve problems and make decisions at operations level.
• Use essential features of a computer.
• Use primary functions and applications of a tablet.
• Work in a diverse service environment.
• Able to work Split Shift / Weekdays and Public Holidays

Join the team at 3thirtynine, a modern European restaurant located in the vibrant Jalan Besar district. We are passionate about delivering exceptional food, drinks, and hospitality, and we are looking for enthusiastic individuals to grow with us.

Job Responsibilities

• Welcome and seat guests with warmth and professionalism
• Take food and beverage orders accurately
• Serve food and drinks according to service standards
• Provide excellent customer service and handle guest enquiries
• Maintain cleanliness and organisation of the dining area
• Assist with restaurant opening and closing procedures
• Work closely with the kitchen and management team to ensure smooth daily operations

Requirements

• Positive attitude and willingness to learn
• Friendly, well-groomed, and service-oriented personality
• Good communication and interpersonal skills
• Able to work weekends and public holidays
• Prior F&B experience is an advantage but not required
• Team player with a strong sense of responsibility

What We Offer

• Competitive salary with performance incentives
• Staff meals provided
• Career progression opportunities
• Supportive and friendly working environment
• Training provided for candidates with the right attitude

Working Location
3thirtynine
339 Jalan Besar, Singapore 208984

Employment Type
Full-Time

If you enjoy hospitality and creating memorable dining experiences, we would love to hear from you.

Our client is seeking an organised and proactive individual to join the opening team of a new luxury hotel in Singapore. This is an exciting opportunity to be part of a pre-opening journey and support the establishment of sales processes, client relationships, and commercial operations from the ground up.

As a Sales Coordinator, you will provide administrative and operational support to the Sales & Marketing team, ensuring the smooth coordination of sales activities, client communications, and departmental processes. You will play a key role in supporting business development efforts and delivering exceptional service to clients and partners.

Job Responsibilities

• Support the Sales & Marketing team with daily administrative and operational activities.
• Prepare and coordinate quotations, proposals, contracts, and other sales-related documentation.
• Manage client enquiries and ensure timely, professional communication with customers and business partners.
• Maintain accurate records of client accounts, contacts, sales activities, and correspondence.
• Assist with coordinating sales appointments, client meetings, site inspections, and promotional activities.
• Support pre-opening sales initiatives, including database management, sales collateral preparation, and outreach activities.
• Coordinate communication between the Sales team and operational departments to ensure smooth execution of client requirements.
• Monitor and update sales reports, tracking documents, and departmental records.
• Ensure sales materials, presentations, and marketing collateral remain current and readily available.
• Support the team in maintaining strong relationships with corporate clients, travel partners, and other key stakeholders.
• Contribute to the achievement of departmental goals through efficient coordination and administrative support.
• Ensure all documentation and processes comply with company policies and established standards.

Job Requirements

• Minimum 1 year of experience in sales coordination, sales administration, hospitality, or a related field.
• Experience in a hotel, hospitality, or customer-facing environment will be advantageous.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office applications, particularly Word, Excel, and PowerPoint.
• Detail-oriented with strong administrative and coordination abilities.
• Able to work independently and collaboratively in a fast-paced environment.
• Positive attitude, proactive mindset, and strong commitment to service excellence.

GOODWOOD PARK HOTEL PRIVATE LIMITED

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Food & Beverage Department.

Reporting to the Restaurant Manager, your job responsibilities include, but not limited to:-

Responsibilities

• Handle guest enquiries and staff challenges whenever the need arises.
• Responsible for inventory-count and the requisition of mise en place and equipment.
• Support the establishment with cost-saving measures such as avoiding breakages.
• Handle the RSVP manifest, leading guest and allocate seats for guests at the podium.
• Welcome guests at reception, build rapport with the patrons and extend fond farewell at the end of their patronage.

Requirements

• Able to work on weekends.
• Able to work split shifts.
• Able to accommodate to rotating off days (no fixed day of the week).

For more information, please visit www.goodwoodparkhotel.com.

Please be informed that only shortlisted candidates will be notified.

Responsibilities

• Provides guidance for all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Controls and directs the food preparation process efficiently and professionally
• Creates meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Manage, train and educate kitchen workers to be par with the highest possible culinary standards
• Manages kitchen stocks and ensures minimal wastage
• Forecasts and assesses personnel requirements ensuring no shortage or excess of kitchen staff while keeping labor costs in control
• Procures, stores, and handles all food products and materials within the agreed-upon budget and maximizes gross profit to include the effective staff management and payroll expenses
• Ensures that base food preparations and mise en place are well organized for service, allowing smooth kitchen operations
• Maintains payroll, punctuality and attendance records
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Keeps updated in the latest trends in culinary trends and kitchen processes and technologies
• Ascertains that the personnel follow the regulations on hygiene, stock rotation, dates, storages, refrigerator temperature control, pest control, reporting of malfunctioning equipment, reporting of notifiable illnesses, and reporting of absenteeism, whether due to illness or otherwise
• If and when necessary, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• At least 5 years of experience as a chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Proven ability of kitchen management
• Strong interpersonal and leadership skills
• Tenacious in picking up concepts and possesses strong logical and analytical problem-solving skills
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office

Responsibilities

• Assists the Head Chef in carrying out all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Helps control and direct the food preparation process efficiently and professionally
• Ensures that the kitchen runs on schedule and that food and related services are of a high grade
• Supports the Head Chef in planning and coordinating tasks while keeping labor expenses in mind
• Helps create meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Places equipment, tools or ingredient orders in response to possible detected shortfalls
• When directed by the Head Chef, hires, manages, trains and educates kitchen workers to be par with the highest possible culinary standards
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Assists in the preparation of duty rotas for kitchen staff to provide appropriate coverage at all times while accounting for the seasonality of the business and keeping overtime to the minimum
• If and when directed by the Head Chef, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Three (3) years of experience as a sous chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Updated in control of substances hazardous to health (COSHH) regulations or hazard analysis critical control point (HACCP) methods
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Quick in picking up concepts and possesses good logical and analytical problem-solving skills
• Able to grasp business requirements and processes
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office
• Service oriented, meticulous, attention to detail

Overall Job Objectives

We are seeking experienced and dynamic individuals to deliver exceptional food and beverage service within INITIA Group F&B Brands. The F&B Ambassador will act as the face of the brand, providing personalized customer experiences while maintaining high service standards. The role involves actively supporting the outlet in charge to enhance sales performance and ensure customer satisfaction through professional service and hospitality.

Core Responsibilities

• Welcome and engage with guests in a warm, professional, and courteous manner.
• Demonstrate comprehensive knowledge of the outlet’s menu, promotions, and services to effectively promote and upsell offerings.
• Ensure smooth service operations, including handling POS/ordering systems efficiently.
• Maintain a clean and organized service area, adhering to company standards and operational procedures.
• Respond promptly to customer inquiries, feedback, or concerns, escalating issues to management when necessary.
• Assist in driving outlet sales and improving customer satisfaction through proactive service and consistent guest engagement.
• Represent the brand with professionalism, maintaining proper grooming and a positive demeanor.

Job Specifications

• Minimum 1–2 years of experience in the food and beverage or customer service industry.
• Strong interpersonal skills with the ability to build positive relationships with customers and team members.
• Self-motivated, reliable, and able to work independently with minimal supervision.
• Excellent communication skills and a service-oriented mindset.
• Positive, confident, and approachable personality with the ability to handle diverse customer interactions.
• Familiarity with POS systems and basic operations of an F&B outlet is preferred.

Key Deliverables

• Deliver exceptional customer experiences, ensuring professional and personalized service.
• Drive outlet sales through effective promotion and upselling of products and services.
• Maintain service efficiency by handling POS/ordering systems and addressing customer feedback promptly.
• Ensure adherence to cleanliness, safety, and operational standards.
• Represent the brand professionally, embodying its values and maintaining a positive image.

Benefits of the role

• Career Progression
• Working location will be premium location at Orchard area
• Collaborative and inclusive work environment that values creativity and innovation.
• Opportunity to work on diverse projects across various industries.

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

You may visit our website to learn more about us: https://initia.sg/

APPLY NOW!

Our client is seeking a creative and detail-oriented individual to join the opening team of a new luxury hotel in Singapore. This is an exciting opportunity to be part of a pre-opening journey and contribute to shaping the visual identity, storytelling, and guest-facing experiences of a distinctive luxury hospitality brand.

As a Graphic Designer, you will be responsible for developing and producing creative assets across print and digital platforms to support branding, marketing, events, and operational initiatives. Working closely with multiple departments, you will play a key role in bringing campaigns and experiences to life while ensuring consistency with the hotel's brand vision and creative standards.

Job Responsibilities

• Design and produce a wide range of marketing and promotional materials across print and digital channels.
• Develop creative concepts and visual assets that support branding, marketing campaigns, events, and guest engagement initiatives.
• Create content for social media, digital marketing, email communications, presentations, websites, and other brand touchpoints.
• Support pre-opening activities through the development of branding materials, signage, collateral, and launch campaign assets.
• Ensure all creative outputs are aligned with brand guidelines and maintain a consistent visual identity.
• Collaborate with Marketing, Food & Beverage, Events, and operational teams to deliver impactful and engaging design solutions.
• Coordinate artwork production with external vendors, printers, and suppliers to ensure quality and timely delivery.
• Manage multiple design projects simultaneously while meeting deadlines and business priorities.
• Support photography selection, image retouching, and basic multimedia content creation where required.
• Maintain organised digital asset libraries, brand resources, and artwork archives.
• Contribute creative ideas and innovative concepts to support brand awareness, guest experiences, and promotional campaigns.
• Stay informed on design trends, digital content developments, and hospitality branding best practices.

Job Requirements

• Diploma or Degree in Graphic Design, Visual Communications, Marketing or related field preferred.
• Minimum 2 years of experience in graphic design, visual communications, marketing, or a related creative field.
• Proficiency in Adobe Creative Suite, including Photoshop, Illustrator, and InDesign.
• Strong portfolio demonstrating creativity, visual storytelling, and design execution across multiple platforms.
• Experience in hospitality, lifestyle, luxury, retail, or agency environments will be advantageous.
• Understanding of branding, typography, layout design, and digital content creation.
• Knowledge of photography, video editing, and multimedia content production is a plus.
• Strong organisational and project management skills with the ability to manage multiple deadlines.
• Detail-oriented, creative, and able to work effectively both independently and within a collaborative team environment.

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Global Hospitality Services (GHS) is a key component of Citi's broader Colleague and Client Services (CCS) division. CCS delivers a broad array of core products across all regions, alongside a significant number of services tailored to local situations, supporting all Citi's business lines. As part of its comprehensive offerings, CCS provides a wide range of support services to the firm, including Global Hospitality Services (GHS), Global Event Marketing, Alumni Network, and Center for Culture. GHS strategic coverage includes Executive and Colleague Dining, Conferencing, Reception, Fitness Centers & Wellness programs, Wealth Hubs, Vending/Pantry and operational support to senior global management.

The scope and scale of operations in Singapore has broadened substantially in recent years due to organic growth and complexity has been further increased by the recent integration of various portfolios within the country and its cluster.

The role will require a high degree of flexibility due to its dynamic nature. It may incur travel across the region and possibly further, for the purpose of implementing service and process change initiatives this may be required on a short notice basis.

The role requires an experienced, clear thinking, innovative and self-motivated organized individual, who can deliver cost effective and high-quality solutions with accountability in a very demanding and constantly changing environment. The ability to multitask and support remote teams and or functions is crucial to the role’s success.

Job Overview

The Vice President, Operations Manager – Singapore, Global Hospitality Services is a senior-level professional with full leadership responsibilities for leading and managing the Global Hospitality Services (GHS) operations across Citi's Singapore portfolio.

Job Purpose

To provide operational and strategic support to ensure efficient operations of Global Hospitality Services (GHS) across Singapore ensuring service excellence, operational governance and alignment with Citi’s global standards. Supporting Regional Head through a variety of tasks including vendor management, people management, Subject Matter Expert for the regional team, uplifting operations standards and alignment, stakeholder relations, governance and compliance, and project management etc.

Responsible presenting GHS product knowledge to leverage best support from suppliers and Citi representatives. Familiar with a variety of the field's concepts, practices and procedures. Ability to communicate effectively to ensure all duties are completed accurately and delivered in high quality and in a timely manner. Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected.

Act as the primary liaison between Singapore GHS operations, Asia leadership and local Senior Stakeholders to deliver a best-in-class colleague and client experience.

Key Responsibilities

• Manage operations excellence and vendor management in diverse culture in India, e.g. BAU, performance, issue management, corporate social responsibilities etc.

• Stakeholder relations

• People management

• Regional subject matter expert to uplift operations standards and alignment

• Project management, sustainability initiatives, CoB etc.

• Drive continuous service improvement, operational compliance & global service standards for GHS products

• Accountable and manage operational budgets, & other financial/contractual vendor agreements and identify efficiency opportunities where applicable

• Statistical reporting including data management, governance controls and metrics reporting ensuring integrity of systems and managing any subsequent administration and minimizing risk

• Manage reporting/analysis of the regional restricted commodity to ensure consistent governance controls is in place with no deviations to policy and to mitigate risk

• Co-ordinate all Compliance guidelines to implement changes as and when needed

• Handle sensitive information in a confidential manner, an NDA will be required

• Manages & monitors vendor’s performance against vendor service evaluation system (KPIs)

• In partnership with the vendor & RES develops plan for ongoing Foodservice area evaluation; maintenance & replacement of Foodservice facilities & equipment including priorities, budgets & timelines

Knowledge/Experience:

• Operations and management experience in related or similar areas (i.e. executive and food & beverage services)

• Experience in third party vendor management is ideal, but are not a pre-requisite

• Experience of client liaison or relationship management or teamwork

• Fundamental understanding of controls and associate processes

• Experience managing multi-site, multi-service operations in a corporate environment

Skills: (technical skills)

Essential

• Excellent interpersonal skills, confidence and judgement

• Flexible and responsive manner and ability to prioritize

• Structured and organized approach

• Strong leadership and influencing skills

Desirable

• Administrative literacy

• Project literacy

• Project management and change implementation expertise

Qualifications:

• University degree graduate with hospitality or related major.

• Minimum 10 years of related working experience, demonstrating strong operational expertise and relevant skills.

• While a higher education background is generally expected, exceptional candidates with extensive practical experience and demonstrated operational proficiency will also be considered.

• Additional vocational qualifications, Diplomas or industry equivalent or awards are welcomed, but not a pre-requisite.

• Proficient in MS Office.

Competencies

• Resilience, adaptability and the ability to remain focused in a highly demanding and fast-moving environment

• Ability to analyze complex, ill-defined problems and to escalate the issues to the managers

• Ability to achieve results through good time management and teamwork

• Comfortable operating in ambiguous and complex circumstances

• Attention to detail and problem-solving skills

• Strong organizational and planning skills

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 200,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics