Total 163 F&B / Tourism / Hospitality job vacancies in Surabaya, East Java

Singapore Food Services Pte Ltd  is the latest venture under The Plattering Co. Pte Ltd, known for its beautiful grazing tables and creative catering buffet setup displays, sharing platters, bowls and bentos and unique catering setups. Singapore Food Services Pte Ltd aims to deliver innovative and delightful halal catering solutions, building upon the legacy of excellence established by The Plattering Co. Pte Ltd

As we continue to expand, we are seeking a dynamic and results-driven Catering Sales Manager to lead and grow our catering sales for both halal and non-halal brands. This role is responsible for generating new business, leading the sales team, maintaining client relationships, and ensuring that all events reflect the highest standards of service and cultural sensitivity. The ideal candidate will have a strong background in food & beverage sales, excellent interpersonal skills, and an understanding of dietary requirements and cultural considerations related to halal catering.

Key Responsibilities:

Sales & Business Development:

• Develop and execute sales strategies to grow halal and non-halal catering services.

• Identify and pursue new business opportunities through networking, cold calling, online platforms, and industry events.

• Build strong relationships with corporate clients, event planners, religious organizations, wedding clients, and other key markets.

• Prepare and present customized proposals and catering packages based on client needs and budget.

• Keep abreast of tender opportunities, plan and submit proposals. 

• Work closely with the marketing team to support marketing campaigns.

Client Management:

• Act as the main point of contact for clients from initial inquiry through to post-event follow-up.

• Ensure clear communication with clients regarding dietary needs, cultural preferences, and service expectations.

• Coordinate tastings, site visits, and meetings as required.

• Build rapport with clients to grow long term business.

Event Coordination & Support:

• Work closely with operations, kitchen, and logistics teams to ensure client requirements are accurately executed.

• Provide detailed event orders and timelines to internal teams for smooth service delivery.

• Attend events as needed to oversee execution and ensure client satisfaction.

People Management, Reporting & Administration:

• Oversee sales administration, ensuring smooth sales operations. 

• Oversee sales team’s performance and drive sales for sales targets to be met.

• Maintain accurate sales records, client databases, and forecasting reports.

• Report sales performance to the Management

• Meet or exceed monthly and annual sales targets.

Qualifications:

• Minimum 3 years of experience in catering or hospitality sales, with experience in both halal and non-halal segments preferred.

• Strong understanding of halal food practices and sensitivity to cultural and religious requirements.

• Excellent communication, negotiation, and customer service skills.

• Proven track record of meeting or exceeding sales targets.

• Proficient in CRM systems, Microsoft Office Suite, and event management software.

• Ability to work flexible hours including evenings and weekends, depending on event schedules.
  
  

Job Summary

Oversee daily food production operations to ensure safety, compliance with SFA regulations (HACCP), and quality standards. Lead and train production staff, manage workflow, enforce hygiene, and coordinate with QA, maintenance, and warehouse teams to meet targets and minimize waste.

Responsibilities

• Oversee daily production operations to ensure products are manufactured safely and comply with SFA regulations (HACCP)
• Lead and manage production staff to maintain efficient workflow and meet production targets
• Schedule and train production staff to enhance team performance and adherence to standards
• Enforce hygiene and safety standards throughout the production process to maintain product quality
• Coordinate with Quality Assurance, maintenance, and warehouse teams to optimize production efficiency and minimize waste
• Supervise food manufacturing processes including processing, preparation, and packaging to meet quality and quantity targets
• Monitor raw materials usage to control costs and ensure availability for production needs
• Maintain accurate records of production output and staff attendance for operational tracking and reporting

Responsibilities

1. Vendor Management

• Source and evaluate suitable vendors and transportation partners based on cost, reliability, and service quality
• Build and maintain strong working relationships with vendors
• Address and resolve any supplier-related issues or operational concerns promptly

2. Logistics Coordination & Planning

• Plan and coordinate daily transportation activities, including routing, scheduling, and vehicle allocation
• Ensure timely and accurate delivery of goods across all assigned locations
• Advise on optimal logistics solutions to improve efficiency and cost-effectiveness

3. Client-Centric Site Execution & Key Account Management

• Lead end-to-end on-site setup and execution with a strong focus on client experience, repeat engagement, and brand consistency
•  Ensure all equipment, food presentation, and logistics are delivered and set up to align with client expectations and service standards
• Act as the primary on-site liaison, proactively engaging event organisers to ensure seamless delivery and satisfaction
• Provide dedicated attention to key accounts during events, anticipating needs, managing expectations, and reinforcing long-term relationships
• Monitor service quality in real time, addressing feedback immediately to enhance overall guest experience and drive return rate
• Resolve operational issues swiftly with minimal disruption, maintaining service excellence at all times
• Oversee efficient teardown and post-event recovery, ensuring all equipment is properly accounted for and site is restored to client standards

4. On-Site Event Coordination, Planning & Manpower Management

• Serve as the on-site event coordinator, driving seamless execution through proactive planning, alignment, and real-time coordination
• Lead cross-functional coordination with kitchen, operations, logistics, and site teams to ensure readiness and delivery against event requirements
• Develop and execute manpower planning for events, including staffing allocation, role assignment, and contingency coverage based on event scale and complexity
• Ensure optimal deployment and supervision of on-site staff to maintain service efficiency and quality standards
• Translate event briefs into clear operational plans, aligning stakeholders on timelines, responsibilities, and service expectations
• Maintain clear, structured communication with internal teams and clients on event flow, logistics updates, and execution status
• Anticipate operational needs and dependencies, ensuring resources are effectively mobilised to support service excellence
• Act as the central point of coordination on-site, ensuring smooth transitions across setup, service, and teardown phases

5. Process Improvement & Compliance

• Continuously review logistics workflows to identify improvement opportunities, enhance efficiency, and strengthen service reliability
• Implement and enforce logistics policies, SOPs, and safety standards across all operations
• Ensure full compliance with company policies and applicable regulatory requirements, including food safety and workplace safety standards
• Enforce ISO 22000-aligned requirements for logistics and transportation, ensuring all delivery vehicles meet food safety standards (e.g. hygiene, temperature control, segregation, and traceability)
• Conduct periodic checks and audits on vehicles and logistics processes to ensure adherence to ISO 22000 and internal compliance frameworks
• Drive corrective and preventive actions (CAPA) to address gaps and continuously elevate operational and compliance standards

6. Team Supervision & Management

• Supervise logistics staff, including drivers and assistants
• Plan work schedules and ensure adequate manpower coverage
• Conduct performance monitoring, coaching, and disciplinary actions where required

7. Recruitment & Training

• Support recruitment of logistics personnel in collaboration with HR
• Provide onboarding and on-the-job training to ensure operational readiness

8. Reporting & Documentation

• Maintain proper records of deliveries, incidents, and logistics activities
• Prepare basic reports on logistics performance, issues, and improvements

9. Any other ad hoc duties as assigned

Requirements

• Diploma or equivalent in Logistics, Operations, Event Management, or related field
• Minimum 2 to 4 years of experience in logistics, catering, or event operations
• Prior supervisory experience is an advantage
• Strong coordination and problem-solving skills
• Able to work in a fast-paced, hands-on environment
• Good communication and team leadership skills
• Comfortable working flexible hours, including weekends and public holidays
• Knowledge of food safety standards (ISO 22000 / HACCP) is a plus
• Class 3 driving licence is an added advantage

Job Description:

The Sous Chef will oversee daily hot food kitchen operations, ensuring consistent food quality, productivity, food safety, and team performance. This role requires strong leadership, hands-on cooking expertise, and the ability to manage kitchen staff, workflows, and standards in a fast-paced environment.

Key Responsibilities

• Lead and oversee daily hot food kitchen operations to ensure consistent quality, taste, and presentation in accordance with approved recipes and standards
• Supervise, guide, and motivate kitchen staff, ensuring proper task allocation, discipline, and high performance during daily operations
• Actively participate in hands-on cooking and production, especially during peak periods, to support operational efficiency
• Enforce strict compliance with food hygiene, safety, and sanitation standards in line with SFA and company requirements
• Monitor food preparation processes, portion control, and cooking methods to minimize wastage and control food costs
• Conduct daily checks on ingredient freshness, storage conditions, temperature control, and expiry dates
• Support inventory management including stock ordering, stock rotation (FIFO), and reporting of discrepancies or shortages
• Train and coach junior chefs and kitchen assistants to improve technical skills, productivity, and adherence to SOPs
• Assist in maintaining a clean, organized, and efficient kitchen environment while supporting audits, inspections, and continuous improvement initiatives

Qualities:

• At least 3-5 years of relevant working experience
• Expertise in cooking Nonya cuisine not necessary but an added advantage
• Possess passion and interest in new recipes and products
• A team player who works efficiently to fulfil the production demands
• Willing to keep learning to broaden knowledge and harness new methods of production

Interested applicants, you may either apply via here or sent an email at hr@harrianns.com.

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Key Responsibilities

• Team Management: Supervise and manage a small team of restaurant crew members during assigned shifts.
  Delegate tasks effectively and ensure completion to maintain smooth operations.
  Motivate and mentor team members to achieve performance goals.
  
• Operations Management: Ensure the store operates efficiently during the shift, including food preparation, order accuracy, and timely service.
  Monitor inventory levels and ensure proper stock management.
  Maintain cleanliness and organization in compliance with health and safety regulations.
  
• Customer Service: Deliver excellent customer service and resolve any customer complaints or issues promptly. Ensure orders meet Subway's quality standards and customer expectations.
  
• Administrative Duties: Handle cash management, including closing tills and preparing shift reports.
  Assist in scheduling staff shifts and coordinating breaks. Report to the Store Manager on operational updates and performance metrics.
  

Requirements

• Strong leadership and interpersonal skills.
• Ability to multitask and perform under pressure in a fast-paced environment.
• Basic understanding of inventory and cash management.
• Flexibility to work shifts, including weekends and public holidays.
• A positive attitude and commitment to providing exceptional customer service.

Job Description:
We are looking for a passionate and creative Marketing Executive to join our team. The ideal candidate will be responsible for developing and executing digital marketing strategies to increase our online presence, engage our audience, and drive sales growth. If you have a knack for storytelling, a keen eye for design, and a deep understanding of digital trends, we want you on our team!

Key Responsibilities:

• Develop, implement, and manage digital marketing campaigns across various channels, including social media, email, SEO, and paid advertising.
• Create engaging and relevant content for social media platforms, website, and email newsletters.
• Monitor and analyze the performance of digital marketing campaigns, providing insights and recommendations for improvement.
• Manage the company's social media accounts, including content creation, scheduling, and community engagement.
• Collaborate with the design team to create visually appealing graphics and videos.
• Conduct market research to identify trends and opportunities for growth.
• Stay updated with the latest digital marketing trends and best practices.
• Coordinate with external vendors and agencies as needed.

Requirements:

• Min Diploma in Marketing, Communications, or related field.
• At least 1 year of relevant experience in marketing.
• Proficient in using social media platforms (Facebook, Instagram, LinkedIn, etc.) and digital marketing tools
• Excellent written and verbal communication skills.
• Creative mindset with a strong attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of graphic design software (Adobe Creative Suite, Canva) is a plus.

Interested applicants, you may either apply via here or sent an email at hr@harrianns.com.

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

About the Role
We are seeking a detail-oriented and experienced Assistant Finance Manager to oversee the full spectrum of financial and accounting operations. You will play a key role in ensuring financial accuracy, regulatory compliance, and operational efficiency. This position requires a hands-on leader who can manage daily accounting activities, lead the annual audit process, and support strategic initiatives. The ideal candidate will be forward-thinking and eager to explore new technologies, such as AI and Copilot, to enhance financial processes.

Key Responsibilities

• Financial Reporting & Closing: Oversee the monthly, quarterly, and year-end closing processes. Review all journals, reconciliations (Bank, AP, AR, GL, Intercompany), and balance sheet schedules to ensure completeness, accuracy, and timeliness.

• Operational Accounting: Manage daily accounting operations and troubleshoot issues. Review payment processes (PO/DO/INV), oversee stock take procedures and variance analysis, and ensure accurate cross-billing and intercompany transactions.

• Compliance & Audit: Liaise with external auditors to oversee the Annual External Audit and prepare financial statements. Ensure all audit issues are resolved. Coordinate with tax agents on Corporate Income Tax (ECI) and tax computations, and submit quarterly GST reports to IRAS.

• Cash Flow & Treasury: Prepare and review daily cash forecasts to ensure adequate liquidity for operational needs. Support the Finance Director with banking matters and intercompany funding arrangements (including GIRO collections and payments).

• Systems & Reconciliation: Oversee the reconciliation between operational systems and the accounting system. Ensure period-end closing in all systems and prepare necessary journal entries.

• Accounts Receivable: Monitor and update the collectability status and GIRO collection reports.

• Reporting & Analysis: Review Profit & Loss statements and flux analysis with department heads. Prepare financial reports and ad-hoc requests for management.

• Internal Controls: Review and test internal controls to safeguard company assets and ensure process integrity.
  

Qualifications & Requirements

• Bachelor's degree in Finance, Accounting, or a related field. A professional qualification (e.g., CPA, ACCA) is highly preferred.

• Proven experience in a Finance Manager role or similar senior finance position.

• Strong knowledge of financial reporting standards, tax regulations (GST, Corporate Tax), and audit processes.

• Proficiency in accounting software.

• Advanced Microsoft Excel skills.

• A proactive approach to process improvement and a willingness to explore and implement new technologies, including AI tools.

• Excellent analytical, problem-solving, and communication skills.

• Strong leadership qualities with the ability to manage deadlines and work collaboratively with various departments.

We are looking for a Kitchen Helper who works carefully, uses common sense, and treats food with respect.

This role requires someone who is neat, thoughtful, and responsible in food handling and preparation.

Responsibilities:

- Assist in daily food preparation and kitchen operations

- Wash, cut, and prepare vegetables carefully and correctly, Must neat.

- Handle ingredients properly without unnecessary waste

- Follow kitchen standards for cutting, portioning, and presentation

- Keep workstations clean, organised, and hygienic

- Support chefs and kitchen team efficiently

- Cut neatly to uniform size and thickness

Requirements:

- Able to work quickly without compromising quality

- Maintain speed and consistency during food preparation

- Fast, efficient, and detail-oriented in kitchen tasks

- Work at a steady, productive pace under time pressure

- Careful and detail-oriented in food preparation

- Uses common sense and works responsibly

- Able to follow instructions and kitchen standards

- Good attitude, disciplined, and willing to learn

- Does not waste ingredients or work roughly

- Kitchen experience is an advantage