Total 905 procurement manager job vacancies in F&B / Tourism / Hospitality category

Key Responsibilities

• Operations: Coordinate daily shift coverage, oversee table turnover, and streamline processes to ensure seamless service.
• Team Leadership: Recruit, train, schedule, and evaluate staff. Handle team conflicts and maintain a positive workplace culture.
• Financial & Cost Control: Monitor daily sales, manage budgets, track inventory, and optimize expenses (such as food waste and labor costs).
• Customer Experience: Greet guests, handle feedback or complaints with conflict resolution, and proactively build patron loyalty.
• Compliance: Enforce food safety standards, health regulations, and operational policies

Responsibilities:

• Oversee and manage daily operations of the restaurant.
• Recruit, train and supervise both front of house and back of house staff.
• Ensure full compliance of all statutory regulations, hygiene and company policies
• Handle customer feedback professionally, resolve operational issues promptly and maintain high service standards

Key Responsibilities

• Operations: Coordinate daily shift coverage, oversee table turnover, and streamline processes to ensure seamless service.
• Team Leadership: Recruit, train, schedule, and evaluate staff. Handle team conflicts and maintain a positive workplace culture.
• Financial & Cost Control: Monitor daily sales, manage budgets, track inventory, and optimize expenses (such as food waste and labor costs).
• Customer Experience: Greet guests, handle feedback or complaints with conflict resolution, and proactively build patron loyalty.
• Compliance: Enforce food safety standards, health regulations, and operational policies

Key Responsibilities

• Operations: Coordinate daily shift coverage, oversee table turnover, and streamline processes to ensure seamless service.
• Team Leadership: Recruit, train, schedule, and evaluate staff. Handle team conflicts and maintain a positive workplace culture.
• Financial & Cost Control: Monitor daily sales, manage budgets, track inventory, and optimize expenses (such as food waste and labor costs).
• Customer Experience: Greet guests, handle feedback or complaints with conflict resolution, and proactively build patron loyalty.
• Compliance: Enforce food safety standards, health regulations, and operational policies

Job Summary

Lead and coordinate daily restaurant operations to deliverexceptional customer service, optimize staff performance, control costs, andpromote the brand. Drive compliance with safety standards and implementpolicies to ensure efficient, sustainable restaurant management.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations to ensure smooth workflow and service delivery
• Deliver superior customer service to maximize satisfaction and loyalty
• Respond efficiently and accurately to customer complaints to resolve issues promptly
• Regularly review product quality and research new vendors to maintain high standards
• Organize and supervise staff shifts to optimize coverage and productivity
• Appraise staff performance and provide constructive feedback to enhance team effectiveness
• Estimate future needs for goods, kitchen utensils, and cleaning products to maintain inventory levels
• Ensure compliance with sanitation and safety regulations to uphold health standards
• Manage the restaurant’s public image and suggest improvements to enhance reputation
• Control operational costs by identifying and implementing waste reduction measures
• Create detailed financial reports on weekly, monthly, and annual revenues and expenses to inform management decisions
• Promote the brand in the local community through word-of-mouth and restaurant events to increase visibility
• Recommend marketing strategies such as discounts and social media ads to reach a broader audience
• Train new and current employees on proper customer service practices to maintain service quality
• Implement policies and protocols to sustain efficient future restaurant operations

Required competencies and certifications

• Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role
• Proven customer service experience in a managerial capacity
• Extensive food and beverage (F&B) knowledge, including the ability to recall ingredients and dishes to inform customers and staff
• Familiarity with restaurant management software
• Strong leadership, motivational, and people management skills
• Acute financial management skills

Preferred competencies and qualifications

• Diploma in Business Administration, Hospitality Management, or Culinary Schooling (not essential but advantageous)

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Job Description & Requirements

Responsible for providing assistance to the Executive Chef and General Manager of the outlet. You will be ensuring optimum service performance, exceptional guest service and maximum profitability of all functions.

• Maintains a commitment to customer service and guest satisfaction.
• Manages the restaurant team.
• Ensures cleanliness of the restaurant, including inspecting table tops and side stations.
• Enforces high standards of hygiene and sanitation within the outlets.
• Supervises the performance, attendance, attitudes, appearance and conduct of service team.
• Helps to implement strategies to continually improve revenues.
• Assists with the development, training and inspiration of outlet staff.
• Manage team to exceed service standards to exceed goals.
• Instils a calm, organized approach in all stressful situations.
• Assists with ordering all necessary office supplies and ensures proper stocking levels.
• Hold employees accountable for performance, and will discipline associates when needed.
• Takes a proactive approach to coaching and counselling
• Other adhoc duties as assigned from time to time.

• Well established Japanese F&B Company
• Salary $2900 - $3200 + Incentive + Variable Bonus
• Working days: 5.5 Days
• Working Location: Queenstown
• Excellent Welfare & Benefits

Job Scope

• Assist Restaurant Manager in daily operations and take charge in their absence.
• Greet guests, assign seating, and ensure excellent customer service.
• Address food-related complaints promptly with the Chef.
• Conduct team briefings before each service period.
• Build and maintain loyal customer relationships and database.
• Ensure cleanliness, upkeep of equipment, and proper restaurant setup.
• Monitor inventory levels and participate in monthly stocktakes.
• Assist in developing and implementing staff training programs.
• Prepare daily reports and update Restaurant Manager on operations.
• Perform other ad-hoc duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

At Shangri‑La Singapore, we are a heart‑warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, a tranquil and sincere working environment, work‑life balance, and recognition for your efforts.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, Shangri‑La Singapore is a sophisticated urban retreat for business and leisure travellers. Our 792 luxurious guestrooms and suites span across three distinct wings, including family‑themed rooms supported by dedicated family‑focused amenities.

We are looking for an Assistant Manager, F&B to join our team!

Job Responsibilities

• Assist in the end-to-end execution of seasonal retail campaigns, including planning, launch, and post-campaign review
• Coordinate timelines across departments (Culinary, Pastry, Marketing, Procurement) to ensure all milestones are met
• Track campaign progress, ensuring readiness of products, marketing materials, and stock availability
• Oversee daily operations of festive retail outlets, pop-ups, and booths, ensuring smooth processes and excellent service
• Manage order processing, payment handling, and ensure accurate and timely fulfilment of retail and bulk orders
• Monitor stock levels, coordinate replenishment, and support demand forecasting to minimise wastage and stockouts
• Coordinate logistics for packing, storage, and delivery while maintaining operational efficiency
• Support achievement of seasonal sales targets across all channels (in-store, online, corporate) and identify upselling opportunities
• Track daily sales performance and provide regular updates and insights to management
• Ensure product quality and consistency through close collaboration with Culinary and Pastry teams, including quality checks on packaging and presentation
• Deliver a seamless and premium customer experience, handling enquiries, feedback, and VIP or corporate requests professionally
• Supervise festive retail staff, including temporary hires and promoters; support rostering, training, and maintain a positive, high-performing team environment
• Maintain accurate records of sales, inventory, and orders, and support reporting, budgeting, and cost tracking for festive campaigns

Job Requirements

• Minimum 4–6 years of relevant experience in retail, hospitality, or F&B operations, with exposure to seasonal or festive retail campaigns (e.g. mooncakes, hampers, holiday gifting)
• Demonstrated ability to support the execution of retail strategies that drive sales performance, enhance customer experience, and ensure smooth day-to-day operations
• Good understanding of retail fundamentals, including merchandising, inventory control, order management, and basic financial awareness (sales tracking, cost control)
• Familiarity with e-commerce platforms and omnichannel retail operations, including online order processing and coordination with delivery partners
• Proven team supervision skills, with the ability to guide frontline staff, temporary hires, and promoters during peak festive periods
• Strong organisational and coordination abilities, with experience managing multiple tasks and stakeholders across departments (e.g. Culinary, Marketing, Procurement)
• Solid problem-solving and analytical skills to monitor sales performance, identify operational gaps, and support decision-making
• Ability to work effectively in a fast-paced, high-volume environment, particularly during peak festive seasons, while maintaining attention to detail and service standards
• High level of adaptability, resilience, and hands-on approach, with a willingness to work extended hours, weekends, and public holidays as required during campaign periods
• Strong command of spoken and written English is required. Proficiency in a second language such as mandarin is an advantage as the role involves regular interaction with Chinese‑speaking customers and corporate clients, as well as coordination with business counterparts who communicate primarily in Chinese. This is necessary to ensure accurate communication, effective service delivery, and smooth execution of festive retail operations. 

Job Description:

Expanding Chinese restaurant chain is looking for a dynamic and experienced Assistant Restaurant Manager to lead the day-to-day operations of one of our restaurants. The Assistant Restaurant Manager will be responsible for ensuring an exceptional guest experience, maintaining operational efficiency, and leading a motivated team. This role will work closely with the Restaurant Manager to achieve financial and operational targets, while upholding the company's standards for customer service and hospitality.

Key Responsibilities:

1. Day-to-Day Operations:

- Manage all daily front-of-house (FOH) and back-of-house (BOH) operations, ensuring smooth restaurant functioning as per company SOPs.

- Supervise and support staff to provide excellent customer service.

- Coordinate with the kitchen and FOH teams to ensure seamless service during peak hours.

- Monitor restaurant operations to ensure the highest levels of efficiency, from food preparation to table turnover.

- Manage inventory, ordering, and waste to optimize resource use and cost control.

2. Staff Management & Development:

- Recruit, train, and manage restaurant staff, ensuring that all team members meet performance expectations.

- Conduct & evaluate regular performance reviews and implement training programs to enhance staff skill sets.

- Manage staff scheduling to ensure optimal coverage during peak hours.

3. Customer Service & Satisfaction:

- Monitor customer feedback and ensure that customer service meets or exceeds company standards.

- Ensure excellent customer service, resolve customer complaints, and maintain a high level of customer satisfaction.

4. Sales & Profitability:

- Collaborate with the Restaurant Manager & Operations Manager to implement strategies for achieving sales and profitability targets.

- Monitor daily revenue, control labour and food costs, and implement initiatives to improve profitability.

- Report on restaurant performance to the Restaurant Manager & Operations Manager, providing insights on staff, operations, and customer satisfaction.

5. Health & Safety Compliance:

- Ensure that the restaurant complies with health and food safety regulations, including hygiene, sanitation, and staff safety.

- Conduct regular safety checks and audits to identify and resolve any potential hazards.

6. Labour Cost Management

- Ensure that labour expenses are align with budgetary goals.

- Implement strategies to maximize productivity.

7. Administrative Tasks:

• Fulfil and adhere to all required administrative work as per the directives from all the supporting departments.
• Ensure timely submission of reports such as staff attendance, payroll-related documents, and financial data (e.g., expense reports, inventory costs).
• Coordinate training schedules for staff and ensure compliance with internal training programs.
• Assist the marketing team with promotional campaigns by implementing and monitoring in-house promotions.

Job Requirements

• Certificate/Diploma in Hospitality/Restaurant Management or equivalent.
• Minimum 3 years of relevant experience.
• Energetic, good team player and service oriented.
• Great leadership with solid analytical, communications and interpersonal skills.

Job Summary

Manage and coordinate daily operations to enhance workplace efficiency and team performance. Lead employee relations, support recruitment, resolve issues, and maintain strong customer and staff communication.

Responsibilities

• Schedule and coordinate meetings to ensure effective communication and planning
• Conduct employee performance reviews to assess and support staff development
• Build and maintain positive customer relationships to enhance satisfaction and loyalty
• Participate in recruitment and dismissal processes to support workforce management
• Resolve workplace conflicts and issues to maintain a productive environment
• Address employee and customer concerns promptly to ensure smooth operations
• Develop and implement strategies to improve workplace efficiency and achieve goals
• Manage phone correspondence to facilitate clear communication with stakeholders
• Liaise between managers, customers, and employees to coordinate activities and information flow
• Provide clear direction and guidance to staff to support operational objectives
• Troubleshoot POS system issues to minimize downtime and maintain service quality
• Support ongoing learning and development initiatives for team members to enhance skills
• Foster a respectful and inclusive team environment to promote collaboration and engagement

Job Summary

The F&B Ops Manager is responsible for overseeing, supervising, and coordinating the entire Food & Beverage Operations Section and its personnel. The incumbent is accountable for revenue, budgeting, implementing a creative promotional calendar, food and service quality, cost control, labour cost, productivity, and meeting all government regulations. The F&B Ops Manager will work with the Executive Chef on all matters relating to culinary activities, including development of recipes, menu planning, standardizing food production to ensure consistent quality standards, pricing, and efficiency.

Responsibilities

• Lead the financial management of all F&B outlets including banquet operations to achieve annual revenue and profitability targets
• Analyze restaurant sales data and develop actionable plans to optimize sales levels and profitability
• Design and execute marketing activities such as promotional events and discount schemes to drive customer engagement and revenue growth
• Prepare and present monthly reports on staffing, food control, liquor costs, and sales performance to inform decision-making
• Collaborate with the Executive Chef to plan and coordinate menus that balance quality, cost, and customer preferences
• Establish and manage budgets and forecasts aligned with General Manager objectives to control operational costs and maximize profit
• Oversee food and beverage pricing strategies, event planning, supplier solicitation, and sponsorship acquisition to enhance promotional effectiveness
• Monitor and control labour costs including overtime and part-time staffing in relation to revenue fluctuations
• Identify and capitalize on revenue opportunities to increase profit margins
• Review monthly financial statements and monitor budget adherence to ensure efficient operations and cost control
• Manage inventory levels by ensuring adequate stock supplies and initiating requisitions as necessary
• Ensure smooth daily operations of all restaurants and banquet events, maintaining high standards of service and quality
• Develop and implement service standards and procedures consistent with the Club’s culture to enhance member experience
• Manage and provide constructive feedback to staff to improve retention and productivity
• Respond promptly and professionally to customer complaints to maintain high satisfaction levels
• Enforce Club uniform standards among all employees to uphold brand image
• Maintain rigorous quality control, hygiene, and health and safety standards in compliance with relevant authority regulations
• Supervise and motivate service staff to optimize resource and manpower utilization
• Conduct interviews and select suitable service operations staff to build a competent team
• Design and deliver staff training programs in collaboration with management to ensure operational excellence
• Foster a positive and inclusive work environment within F&B service operations
• Partner with HR on staff development initiatives including On-the-Job Training and job rotation programs
• Evaluate employee performance and provide recommendations for promotions and salary reviews
• Manage and resolve staff grievances and disciplinary matters in coordination with HR
• Serve as a role model by demonstrating teamwork, attention to detail, quality control, and professional interactions with Members and team members
• Ensure fair and consistent treatment of employees and equitable opportunities for advancement
• Build strong rapport with Members and gather feedback through regular surveys to maximize satisfaction with food and service quality
• Support Members’ event needs by offering suggestions and coordinating preparations for special occasions such as birthdays and weddings
• Collaborate with Banquet Operations to oversee special events and ensure seamless execution
• Initiate reviews and updates of service policies and procedures in consultation with the Restaurant Manager
• Address Members’ concerns and problems promptly and professionally
• Perform any other duties as required by Senior Management

Job Descriptions

Operations Management

• Oversee, lead, and ensure smooth daily operations across all cafés and kiosks.

• Implement and maintain operational standards and workflow efficiency.

• Ensure full compliance with hygiene, safety, and regulatory requirements.

Staff Leadership & Management

• Supervise, mentor, and lead staff to deliver high-quality service.

• Conduct staff training, coaching, and performance evaluations.

• Manage staff records, including attendance, performance, and HR documentation.

• Plan and prepare staff rosters; manage monthly timesheets.

Customer Relations

• Build and maintain positive, professional relationships with customers.

• Handle customer feedback and ensure service excellence.

Sales & Financial Management

• Lead the team to achieve sales goals and drive revenue growth.

• Monitor financial performance, control costs, and support budget management.

Administrative Duties

• Manage documentation, reporting, and other store administrative tasks.

• Undertake additional duties as assigned by management.

• Any other tasks assigned by OM/Management.

Requirements

• Ability to commit to extended working hours as required by operational needs.

• Minimum of 5 years of working experience in the Food & Beverage (F&B) sector.

Job Summary

We are seeking a highly organized and proactive Food & Beverage Administrative Manager to oversee and streamline the administrative operations of our F&B department. This role ensures smooth coordination across outlets, accurate reporting, and supports management in driving operational efficiency.

Responsibilities

• Lead and manage all administrative functions within the Food & Beverage department to ensure operational excellence across outlets
• Coordinate communication and reporting between F&B outlets and management to facilitate informed decision-making
• Prepare timely management reports, sales summaries, and operational documentation to support business insights and performance tracking
• Support HR processes by maintaining accurate staff records, scheduling shifts, and managing training documentation to enhance workforce readiness
• Oversee administrative aspects of purchasing, supplier coordination, and inventory reporting to optimize resource management
• Maintain compliance with internal policies, procedures, and regulatory requirements to uphold operational standards and legal obligations

Required competencies and certifications

• Diploma or Degree in Hospitality, Business Administration, or related field
• Minimum 5 years’ experience in F&B operations or administration, preferably in hospitality or club environments

Preferred competencies and qualifications

• Strong organizational skills demonstrated by managing multiple priorities effectively
• Effective communication skills applied to coordinate cross-functional teams and reporting
• Proficiency in Microsoft Office used to produce reports and manage administrative tasks
• Professionalism and attention to detail to maintain confidentiality and accuracy in all administrative functions

• Opportunities for Professional Development 
• Reputable Organisation
• Competitive Remuneration Package

As a Hospitality Operations Manager, you will be responsible for the following duties: 

• Oversee daily operations across assigned hospitality and accommodation properties.

• Lead cross-functional teams to deliver exceptional guest experiences.

• Maintain operational excellence and service quality standards.

• Manage manpower planning, performance, and staff development.

• Drive operational efficiency and continuous improvement initiatives.

• Ensure properties are well-maintained and operationally ready.

• Coordinate with vendors and service partners to support operations.

• Ensure compliance with safety, regulatory, and company requirements.

• Monitor operational KPIs and prepare management reports.

• Support property openings, inspections, and other strategic initiatives.

Requirements: 

• Diploma or Degree in Hospitality Management, Hotel Management, Business Administration, Tourism or related field.

• At least 5 years of hospitality operations experience.

• At least 2–3 years in a supervisory or management position.

To apply, simply click on the “apply” button in the job advertisement or alternatively, you can send in your resume via email: APPLY@ALLIEDSEARCH.COM.SG
 
We regret to inform that only shortlisted candidates will be notified.
 
ALLIED SEARCH PTE. LTD.
EA LICENSE :        19C9777