Total 866 it manager job vacancies in F&B / Tourism / Hospitality category

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people - both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises - as the partner you can turn to in a tight spot- meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

Job Description

The Manager, Risk & Compliance is a new role at Hafnia, to be based in Singapore or Copenhagen and part of the Governance, Risk & Compliance pillar within the Executive Projects, Compliance & ESG team. The team works closely with Hafnia's Leadership Group across three pillars to enable strategic execution, safeguard the organization through robust governance and risk oversight, and embed sustainability across the business.

The role reports to the Senior Manager, Head of Governance, Risk & Compliance. During an initial transition period, the role will report directly to the Head of Executive Projects, Compliance & ESG.

This position will play a critical role in operating Hafnia's risk management framework and Corporate Compliance Program, driving compliance efforts and managing enterprise risks. It involves guiding departments and maintaining oversight on compliance with all applicable laws and regulations, including but not limited to sanctions, anti-corruption, anti-trust, anti-money laundering, GDPR, and business ethics. A key focus is building a strong culture of integrity and adherence to regulatory and risk standards across the organization.

Key Responsibilities will include:

Risk management framework

• Operationalize and continuously improve Hafnia's enterprise risk management framework
• Conduct risk assessments and risk reviews with business owners across functions
• Maintain Hafnia's risk register and relevant documentation
• Work with business owners to develop risk mitigation strategies and contingency plans

Regulatory compliance and governance for corporate office

• Develop, implement and regularly review our compliance policies
• Keep up to date on regulatory developments to ensure the business remains complaint
• Assess effectiveness of the Compliance Program and adapt it to regulatory developments and emerging risks
• Coordinate regularly with the legal team and HSEQ department on compliance matters
• Represent Hafnia and develop its engagement within the Maritime Anti-Corruption Network (MACN) and other industry forums.
• Provide continuous recommendations for the development of the compliance program
• Perform counterparty sanctions screening and assist with KYC process
• Manage the network of compliance systems and guide business users

Forward Freight Agreement (FFA) governance

• Oversee the governance and compliance framework for Hafnia's FFA activities
• Maintain FFA-related controls, policies and documentation
• Coordinate with Commercial and Finance teams to ensure consistent FFA compliance and reporting

Corporate ethics and integrity

• Champion a culture of compliance and ethical decision-making across the organization
• Monitor adherence to our policies and procedures
• Develop compliance training programs and conduct mandatory training and awareness sessions, partnering with the Executive Projects team on rollout and change management
• Manage our whistleblower program and protection mechanisms
• Advise on internal investigations and corrective actions in case of violations

Reporting and auditor coordination

• Manage internal and external audit inquiries relating to Enterprise Risk Management and compliance activities
• Maintain documentation related to compliance and enterprise risk management
• Ensure timely reporting and resolution to inquiries or audits
• Report top risks to leadership and the Audit Committee on a regular cycle

Cross-functional collaboration

• Work with the Executive Projects team on policy implementation and change management initiatives
• Coordinate with the ESG team on governance frameworks, ESG risk integration and assurance alignment
• Work across Legal, HSEQ, Internal Audit and Commercial functions on shared risk and compliance topics

Crisis management and incident response

• Develop and implement crisis response strategies for compliance and risk-related incidents

Qualifications

• Bachelor's degree in Business, Law, Finance, or a related field
• Minimum 4 years of experience working in shipping, compliance and/or risk management, preferably within an in-house team and in a global context. Legal experience is a plus.

Requirements

• Strong knowledge of global regulatory requirements and industry/maritime best practices
• Clear grasp and understanding of key global anti-bribery, anti-trust, GDPR and trade sanctions frameworks
• Experience with enterprise risk management frameworks and methodologies
• Keen interest in maritime compliance and company governance structures
• Focus on details, with excellent analytical, problem-solving and communication skills
• Ability to work independently and to engage with cross-functional teams
• Ability to work under pressure and manage multiple priorities
• Relevant certifications (e.g., risk management, compliance) are a plus

The Restaurant Manager is responsible for the overall profitability and smooth operation of the restaurant, ensuring exceptional customer experiences and efficient team management. This role encompasses a wide range of responsibilities, from strategic business operations to hands-on customer service and staff development.

Role & Responsibilities

Business Operations

• Manage daily operations, ensuring seamless service and efficient workflow.
• Monitor income and expenses, analyze financial performance, and implement strategies for improvement
• Manage inventory, including ordering, stock control, and minimizing waste
• Manage equipment maintenance and ensure proper functionality.
• Prepare and submit timely reports (daily, weekly, monthly) on sales, food cost, labor cost, and other key performance indicators.
• Conduct regular inspections of the kitchen and service areas.

Customer Service

• Cultivate a customer-centric environment, prioritizing exceptional service and guest satisfaction.
• Proactively address customer feedback and resolve any issues promptly and professionally.
• Ensure consistent service quality and adherence to established etiquette standards.

People Management

• Lead, motivate, and develop a high-performing team.
• Manage the recruitment, training, and performance evaluation of staff.
• Ensure all employees adhere to company policies, quality standards, and F&B hygiene regulations.
• Drive team initiatives and implement changes effectively.
• Ensure strict compliance with all F&B hygiene policies, procedures, and health and safety regulations.

Skills/Qualifications:

• Minimum 4 years of relevant experience in managing F&B restaurants
• Willing to be involved in hands on operations
• Excellent communication and interpersonal skills
• Possess strong leadership qualities
• Able to work shift hours

We are looking for a results-driven restaurant manager to meet sales goals by hiring and training competent staff, overseeing kitchen operations, and motivating staff during busy hours. Restaurant Mangers are also responsible for making needed changes to the menu, ordering ingredients for the kitchen staff, and gathering feedback from customers.

To be successful as a restaurant manager you must have excellent interpersonal skills as well as experience in a restaurant environment. A good restaurant manager is able to multitask and remain calm in stressful situations.

Restaurant Manager Responsibilities:

• Hire and train staff members.
• Ensure that health and safety protocols are adhered to.
• Keep a meticulous record of income and expenses.
• Order ingredients in the correct quantities for the kitchen staff.
• Communicate with customers to receive feedback and manage complaints.
• Open and close the restaurant on time.

Restaurant Manager Requirements:

• A high school qualification or equivalent.
• Experience working in the restaurant industry.
• Excellent interpersonal skills.
• Bookkeeping knowledge.
• Ability to professionally address customer complaints.

Benefits:

AWS & Bonus
Staff meal
Medical insurance
14 days Annual Leave
14 days Medical Leave
Incentives provided

Job Description

Ensure the service level is achieved and exceed our guest expectation through friendliness services and provide clean and comfort dining experience
Supervise/ In charge of the restaurant daily cash handling and security process
Ensuring sufficient inventory maintained for operations
Training new staff to be familiar with company SOP
Take charge of restaurant’s recruitment, training and operations needs are fulfilled
Assist with kitchen and service processes whenever required.

Requirements:

Passionate about F&B.
3-5 experience required as a Restaurant Supervisor / Assistant Restaurant Manager
Driven and willing to learn.
Able to work in a fast-paced environment.
Able to commit 3 rotational shifts, weekends and public holidays.
Singaporeans may apply

Benefits:

AWS
Staff meal
Medical insurance
14 days Annual Leave
14 days Medical Leave
Incentives provided

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

· Oversees Daily Operations and Achieving Targets

· Works closely with the manager to forecast sales, covers and payroll costs.

· Supervises the daily operation and ensures sufficient manning coverage for operations.

· Assigns the supervisors with responsibilities and tasks that they are best suited for.

· Ensures that all duties, tasks, and services are carried out according to the required standards as prescribed by the hotel.

· Consistently adheres to timeline of deliverables.

· Maintains consistency in quality of food, beverage, and service above all else.

· In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.

· Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations.

· This includes in depth and supervision knowledge of bar and wine operations.

· Detailed knowledge and experience in establishing, training, and executing sales techniques and marketing plans.

· Always ensures cleanliness and appearance of the restaurant and related areas and takes immediate action if needed or required. Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.). Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

· Is pro-actively engaged in guest service.

· Promotes sales through direct guests’ contact.

· Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.

· Handles guest complaints and comments competently and swiftly.

· Leads the service team to personalise guest experience and in accordance with Hotel Standards.

· Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.

· Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

· Is a mentor and role model.

· Proactive, innovative with in depth Food & Beverage and market knowledge

· Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.

· Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style.

· Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.

· Drives the team to achieve common goals and builds strong team work.

· Uses the performance review process to identify and develops talent for growth.

· Manages performance issues by using various coaching styles.

· Displays cultural affinity and shows empathy to all team members.

· Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.

· Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.

· Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.

· Observes colleague’s individual performance, grooming and punctuality.

· Performs colleague appraisals and executes disciplinary actions if required.

· Provides a level of Safety and Security for guests and colleagues.

· Assists in recruitment, inducts, and trains the team who are competent and confident.

· Ensures grooming and hygiene practices of colleagues are in line with the hotel and National Environmental Agency standards.

· In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.

· Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.

· Checks daily opening and closing duties.

Marketing Plan and Revenue Management

· Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.

· Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.

· Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.

· Submits monthly sales analysis with improvement action plan.

· Uses revenue management tools to generate reports.

· Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

· Conducts regular on the job trainings for colleagues to develop their skills and knowledge.

· Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.

· Guides the departmental orientation for new hires.

· Ensures that colleagues are aware of hotel rules and regulations.

· Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

· Performs any other duties that may be assigned by the manager. Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.

· Develops own knowledge and skills to grow as a leader.

· Ensures NEA rules and regulations are met and achieve.

· Any other duties/tasks as requested by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

· Oversees Daily Operations and Achieving Targets

· Works closely with the manager to forecast sales, covers and payroll costs.

· Supervises the daily operation and ensures sufficient manning coverage for operations.

· Assigns the supervisors with responsibilities and tasks that they are best suited for.

· Ensures that all duties, tasks, and services are carried out according to the required standards as prescribed by the hotel.

· Consistently adheres to timeline of deliverables.

· Maintains consistency in quality of food, beverage, and service above all else.

· In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.

· Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations.

· This includes in depth and supervision knowledge of bar and wine operations.

· Detailed knowledge and experience in establishing, training, and executing sales techniques and marketing plans.

· Always ensures cleanliness and appearance of the restaurant and related areas and takes immediate action if needed or required. Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.). Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

· Is pro-actively engaged in guest service.

· Promotes sales through direct guests’ contact.

· Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.

· Handles guest complaints and comments competently and swiftly.

· Leads the service team to personalise guest experience and in accordance with Hotel Standards.

· Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.

· Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

· Is a mentor and role model.

· Proactive, innovative with in depth Food & Beverage and market knowledge

· Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.

· Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style.

· Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.

· Drives the team to achieve common goals and builds strong team work.

· Uses the performance review process to identify and develops talent for growth.

· Manages performance issues by using various coaching styles.

· Displays cultural affinity and shows empathy to all team members.

· Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.

· Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.

· Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.

· Observes colleague’s individual performance, grooming and punctuality.

· Performs colleague appraisals and executes disciplinary actions if required.

· Provides a level of Safety and Security for guests and colleagues.

· Assists in recruitment, inducts, and trains the team who are competent and confident.

· Ensures grooming and hygiene practices of colleagues are in line with the hotel and National Environmental Agency standards.

· In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.

· Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.

· Checks daily opening and closing duties.

Marketing Plan and Revenue Management

· Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.

· Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.

· Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.

· Submits monthly sales analysis with improvement action plan.

· Uses revenue management tools to generate reports.

· Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

· Conducts regular on the job trainings for colleagues to develop their skills and knowledge.

· Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.

· Guides the departmental orientation for new hires.

· Ensures that colleagues are aware of hotel rules and regulations.

· Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

· Performs any other duties that may be assigned by the manager. Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.

· Develops own knowledge and skills to grow as a leader.

· Ensures NEA rules and regulations are met and achieve.

· Any other duties/tasks as requested by management.

A leading global organisation is seeking an experienced Risk & Assurance professional to join its regional team in Singapore.

Reporting to senior leadership, this role will be responsible for supporting enterprise-wide risk management initiatives, strengthening governance frameworks, and providing strategic risk advisory across a diverse international business. The successful candidate will partner closely with stakeholders to identify emerging risks, enhance control environments, and drive proactive risk management practices.

In addition, the role will play a key part in supporting organisational resilience, crisis preparedness, and risk reporting to senior management. There will also be opportunities to contribute to ongoing transformation initiatives involving data analytics, technology, and evolving risk management methodologies.

The ideal candidate will possess a strong background in enterprise risk management, internal audit, controls, or governance, with the ability to engage effectively with senior stakeholders and operate independently in a dynamic, fast-paced environment.

If you’re interested, please apply via the link or email your updated resume to wanyee.pang@ethosbc.com.

WP
Reg No. R2094093
BeathChapman Pte Ltd
Licence no. 16S8112

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

CORE WORK ACTIVITIES

Supporting Operations Team

• Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

• Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.

• Assists in ensuring that the team has the capabilities to meet expectations.

• Leads by example demonstrating self-confidence, energy and enthusiasm.

• Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Supporting Property Operations Function(s)

• Follows property specific second effort and recovery plan.

• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

• Takes proactive approaches when dealing with employee concerns.

• Extends professionalism and courtesy to employees at all times.

• Communicates/updates all goals and results with employees.

• Meets at least semi annually with staff on a one-to-one basis.

• Assists/teaches the team scheduling against guest and hours/occupied room goals.

• Performs hourly job functions as needed.

Managing and Monitoring Activities that Affect the Guest Experience

• Provides excellent customer service by being readily available/approachable for all guests.

• Takes proactive approaches when dealing with guest concerns.

• Extends professionalism and courtesy to guests at all times.

• Responds timely to customer service department request.

• Ensures all team members meet or exceed all hospitality requirements.

Assisting in Managing Profitability

• Assists in performing required annual Quality audit with GM.

• Ensures a viable key control program is in place.

• Understands financial statements, sales and activity reports, and other performance data.

Conducting Human Resources Activities

• Interviews and assists in making hiring decisions.

• Receives hiring recommendations from team supervisors.

• Ensures orientations for new team members are thorough and completed in a timely fashion.

Other Tasks

• Any other duties/tasks as assigned by management.

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

GYUKATSU KYOTO KATSUGYU IS EXPANDING!

Join Japan's No.1 Beef Katsu family today!

SUMMARY AND BENEFITS

• Work location: Raffles City Shopping Centre/One Holland Village/ Parkway Parade
• Work Schedule: 5 workdays, 44 hours per week
• Sign-on bonus (Terms and conditions apply)
• Staff incentive program
• On-the-job Training provided

ROLE & RESPONSIBILITIES

• Oversee daily restaurant operations, ensuring excellent guest service and smooth team performance.
• Manage financial, administrative, and payroll tasks in compliance with company policies.
• Enforce hygiene, safety, and operational standards throughout the restaurant.
• Train, mentor, and support staff development, including onboarding of new employees.
• Analyze sales metrics, manage systems (POS), and implement improvements to drive growth.

REQUIREMENTS

• At least 3 years of relevant experience in the F&B industry
• Minimum Diploma or Degree in Hospitality Management / Professional Certificate / Nitec
• Able to start work immediately or within a short notice period would be preferred
• Possess Food safety and hygiene certificate
• Able to work on weekends and public holidays

Please click on the APPLY button or send your resume directly to recruit@hedonismhospitality.co with your availability date and expected salary.

**We regret to inform you that only shortlisted candidates will be notified. **

Overall Job Objectives:

We are looking for a reliable and innovative Assistant Restaurant Manager to support the daily operations of our branch. In this role, you will assist in ensuring quality service, profitability, and a memorable dining experience for our guests. You’ll be responsible for managing operational records, addressing customer feedback, and fostering collaboration between team members.

Candidate must be very personable who is well capable of running a fast-paced operation doing 2-3 turns for each meal period while building long lasting relationships. They must have a stable experience of minimum 2 years in all their past roles as we are building a team for the long run. They must be good at proposing ideas to senior management or shareholders and leverage their ability to convince the team to follow through.

Core Responsibilities:

• Mainly assist the Restaurant Manager in overseeing and managing the branch.

• Keep detailed records of daily, weekly and monthly costs and revenues

• Manage and store vendors’ contracts and invoices

• Monitor compliance with safety and hygiene regulations

• Coordinate communication between front of the house and back of the house staff

• Gather guests’ feedback and recommend improvements to our menus

Job Specifications:

• A Bachelor’s Degree in any field (hospitality-related fields are a plus).

• Prior experience as a Restaurant Assistant Manager or in a similar role within the hospitality industry.

• Strong leadership, communication, and customer service skills.

• Excellent conflict resolution and team management abilities.

• Availability to work within the restaurant’s operating hours, including weekends and holidays.

Key Deliverables:

• Overseeing daily operations to ensure smooth functioning, profitability, and a high-quality dining experience.

• Maintain accurate records of costs, revenues, vendor contracts, and invoices, ensuring compliance with safety and hygiene regulations.

• Facilitate seamless communication between front-of-house and back-of-house staff, fostering collaboration and efficiency.

• Address guest feedback courteously, resolving issues promptly, and recommending menu or service improvements based on insights.

• Support staff scheduling, payroll oversight, and training initiatives, promoting a positive and productive team environment.

Benefits of the role:

• Monthly variable sales incentive

• Annual completion bonus of 1 month salary (For Full-time if applicable)

• Medical coverage (For Full-time if applicable)

• Group discount (Dining & Salon)

• T⁠raining & Career Growth

• Opportunity to cross-rain at Overseas Outlets

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

https://initia.sg/.

APPLY NOW! 

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Sushi Oono is a high-end Japanese restaurant in Singapore, specializing in sushi and a Kaiseki experience. We have renowned Japanese chefs and professional sommeliers to provide the highest-end service. We welcome you with a strong interest in Japanese cuisine to join our team.

The Restaurant Manager oversees all aspects of daily restaurant operations, ensuring a smooth and efficient workflow. This includes managing staff, handling customer service, controlling costs, and maintaining quality standards. They are responsible for creating a positive work environment, driving sales, and ensuring profitability.

Key Responsibilities:

• Staff Management: Hiring, training, scheduling, and supervising restaurant staff.
• Customer Service: Ensuring high levels of customer satisfaction, handling complaints, and building positive customer relationships.
• Inventory Management: Managing food and beverage inventory, ordering supplies, and controlling costs.
• Operations: Overseeing daily operations, including opening and closing procedures, maintaining cleanliness, and ensuring smooth service delivery. Ensuring compliance with health and safety regulations, food hygiene standards, and other relevant laws and policies.
• Marketing: Contributing to marketing efforts, promoting the restaurant, and developing strategies to attract customers.
• Problem Solving: Addressing and resolving any issues that arise, including staff conflicts, customer complaints, and operational challenges.
• Financial Management: Tracking expenses, monitoring budgets, and managing cash flow. Preparing reports on sales, costs, and other key performance indicators.

Skills and Qualifications:

Proven leadership experience in F&B or Hospitality management
Strong organizational, communication, and interpersonal skills
Proactive, customer-focused, and results-driven mindset
Strong financial and operational understanding, with budget and cost control expertise

Lead and manage the daily operations of a full-service restaurant/ cafe, ensuring exceptional food quality, service standards, and operational efficiency.

Responsibilities

Lead and manage overall restaurant operations in line with company standards and regulatory requirements, ensuring smooth day-to-day performance and prompt resolution of operational issues.

• Oversee kitchen operations — oversee food preparation, cooking, and plating to ensure consistency with standard recipes, portion sizes, and presentation quality. Conduct regular tastings and collaborate on menu innovation.
• Drive business performance by managing budgets, monitoring sales, analysing monthly results, and recommending actions to achieve profitability targets.
• Deliver excellent guest experience by handling feedback and complaints professionally to maintain high customer satisfaction.
• Coordinate customer flow — manage reservations, seating, and waitlists efficiently to optimize turnover and reduce waiting times.
• Oversee inventory and cost control for both kitchen and front-of-house, ensuring accurate stock management, proper storage, and minimal wastage.
• Ensure compliance with all food safety, hygiene, and workplace health regulations at all times.
• Build and lead a high-performing operations team by cultivating a culture of learning, feedback, and resilience. Coach team members to adopt a growth mindset, pursue development opportunities, and take ownership of their growth and performance.

Job Requirements

Requirements

• Diploma or Certificate in Food & Beverage Management, Culinary Arts, or a related field preferred
• 5–8 years of F&B experience, including at least 5 years in a supervisory or managerial role.
• Strong hands-on culinary skills; prior experience in Japanese cuisine is highly preferred.
• Good knowledge of premium ingredients, diverse cooking techniques, and complex flavour profiles.
• Proficient in computer applications (MS Word, Excel).

Job Summary

We are seeking a highly organized and technology-driven Information Systems & Operations Manager to oversee and optimize our restaurant group's business operations. The successful candidate will be responsible for managing IT systems, accounting operations, HR administration, website and digital marketing activities, business reporting, and process improvements across the organization.

This role is ideal for a proactive individual who can bridge technology and business operations while ensuring efficient day-to-day management of administrative functions.

Key Responsibilities

Information Systems & Technology

• Manage and maintain company IT infrastructure, including computers, printers, networking equipment, internet connectivity, and cloud services.
• Administer POS systems, online ordering platforms, reservation systems, and delivery partner integrations.
• Manage company websites and ensure content accuracy, uptime, security, and performance.
• Coordinate software implementations, upgrades, and troubleshooting.
• Manage data backups, cybersecurity measures, and access controls.
• Identify and implement automation opportunities to improve operational efficiency.

Accounting & Finance Operations

• Supervise accounting staff and data entry personnel.
• Ensure timely and accurate recording of financial transactions.
• Monitor accounts payable, accounts receivable, and bank reconciliations.
• Coordinate with external accountants, auditors, banks, and government agencies.
• Generate management reports and financial summaries.
• Assist management in budgeting and cost-control initiatives.

Human Resource Operations

• Oversee employee records and HR documentation.
• Coordinate payroll preparation and attendance records.
• Monitor leave, medical certificates, and staff documentation.
• Support recruitment, onboarding, and employee administration.
• Ensure compliance with employment regulations and company policies.
• Assist with work pass and regulatory documentation where required.

Website & Digital Marketing

• Manage company websites and online presence.
• Coordinate website updates, promotions, menus, and content changes.
• Manage social media platforms including Facebook, Instagram, TikTok, and Google Business Profile.
• Monitor online reviews and customer feedback.
• Track marketing performance and prepare monthly reports.
• Coordinate digital advertising campaigns and promotional activities.

Operations & Reporting

• Prepare operational and management reports.
• Monitor business KPIs and recommend improvements.
• Develop and maintain SOPs and documentation.
• Support management with strategic projects and process improvements.
• Liaise with vendors, service providers, and external consultants.

Requirements

Experience

• Minimum 5 years of experience in IT, systems administration, operations management, accounting administration, or related functions.
• Experience in F&B, hospitality, or retail operations is preferred.
• Experience with accounting software such as Tally, Xero, QuickBooks, or similar systems.
• Experience managing websites and social media platforms.

Technical Skills

• Strong knowledge of Microsoft Office and Google Workspace.
• Understanding of networking, hardware, software, and cloud services.
• Familiarity with website management platforms.
• Ability to analyze data and prepare reports.
• Knowledge of digital marketing tools is an advantage.

Personal Attributes

• Strong leadership and organizational skills.
• Excellent problem-solving abilities.
• Ability to manage multiple responsibilities simultaneously.
• High attention to detail and accuracy.
• Strong communication and interpersonal skills.