Total 12 job vacancies by Apar Technologies Pte. Ltd.

We are seeking an L1 Application Support Analyst to provide first-line support for enterprise applications. The successful candidate will be responsible for monitoring application performance, handling incidents and service requests, troubleshooting issues, and ensuring a positive user experience through timely support and resolution of technical problems.

Key Responsibilities

• Serve as the first point of contact for application-related incidents, service requests, and user inquiries.
• Monitor application health and system alerts to identify and respond to issues proactively.
• Investigate, troubleshoot, and resolve application-related problems within defined service level agreements (SLAs).
• Log, categorize, prioritize, and track incidents and service requests using ticketing systems.
• Escalate complex issues to relevant technical teams and coordinate follow-up activities until resolution.
• Communicate effectively with users by providing timely updates on incident status and resolution progress.
• Perform basic application support activities, including user access management and routine operational tasks.
• Maintain accurate documentation of incidents, resolutions, standard operating procedures, and knowledge articles.
• Collaborate with internal teams to identify recurring issues and support continuous service improvement initiatives.
• Participate in shift schedules, on-call support, or weekend support activities when required.

Requirements

• Diploma or Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related discipline.
• 1–3 years of experience in application support, service desk, technical support, or a similar role.
• Understanding of incident management, problem management, and service request processes.
• Familiarity with ticketing and service management tools.
• Basic knowledge of databases, operating systems, and enterprise application environments.
• Strong analytical and troubleshooting skills with attention to detail.
• Good communication and interpersonal skills, with a customer-focused approach.
• Ability to work independently as well as collaboratively in a team environment.
• Willingness to learn new technologies and adapt to changing business requirements.

Preferred Qualifications

• Knowledge of ITIL processes and service management best practices.
• Experience supporting enterprise applications in a production environment.
• Familiarity with SQL queries, application monitoring tools, or log analysis tools.

EA Number: 11C4879

Key Responsibilities:

• Administer and maintain Microsoft Windows environments, including patch management, clustering, and Active Directory/LDAP services.
• Design and implement Azure Hub-and-Spoke network architecture.
• Develop and deploy scalable, secure, and cost-optimized cloud solutions on Microsoft Azure.
• Build and configure enterprise infrastructure systems in alignment with high-level architectural designs.
• Manage and support enterprise tools and platforms including Tanium, Azure Entra ID, Intune, Microsoft Defender for Endpoint (MDE), and Azure Active Directory.
• Execute Tanium and SCCM-related operational tasks and project deliverables.
• Participate in Microsoft 365 feature rollouts, enhancements, and related projects.
• Collaborate with project managers and stakeholders to deliver tasks within defined timelines.
• Serve as Subject Matter Expert (SME) for Wintel-related data center operations.
• Contribute to initiatives involving DevOps, Artificial Intelligence, SASE, Identity Management (IDM), Endpoint Detection and Response (EDR), SNMP, and SOC operations (good to have).

Requirements:

• Bachelors degree in Computer Science, IT, or related field (or equivalent experience).
• 8+ years of experience in Windows Server administration and project implementations
• Experience with Microsoft Active Directory, DNS, DHCP, and Group Policy.
• Familiarity with cloud platforms (Azure, AWS) and virtualization.
• Certifications such as MCSA, MCSE, AWS/Azure Certification.
• Strong knowledge of TCP/IP, VPNs, Firewalls, and Routing

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

We are seeking an L2 Application Support Engineer to provide production support for core banking applications. The successful candidate will be responsible for incident management, troubleshooting, monitoring, and ensuring the stability and availability of business-critical applications.

Key Responsibilities

• Provide Level 2 support for production applications.
• Investigate, troubleshoot, and resolve application incidents and service requests.
• Monitor application performance and batch processing activities.
• Support end-of-day (EOD) and beginning-of-day (BOD) operational processes.
• Execute job restarts and validate processing outcomes when required.
• Perform data validation and troubleshooting using SQL queries.
• Assist with root cause analysis and implementation of corrective actions.
• Support deployment activities and rollback procedures when necessary.
• Maintain operational documentation, runbooks, and support procedures.
• Collaborate with application development, infrastructure, and business teams to resolve issues.
• Prepare operational reports and maintain accurate records of support activities.

Requirements

• 1 to 9 years of experience in application support, production support, or related IT support functions.
• Knowledge of Java, JavaScript, and SQL.
• Understanding of application monitoring and incident management processes.
• Familiarity with batch processing and job scheduling activities.
• Strong analytical and problem-solving skills.
• Good written and verbal communication skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Preferred Qualifications

• Experience supporting banking or financial services applications.
• Knowledge of middleware technologies and API integrations.
• Experience working in a production support environment.
• Exposure to core banking systems is advantageous.

EA Number: 11C4879

• Minimum 10+ years of experience in IT/OT infrastructure and operational environments.
• Experience integrating enterprise IT networks with OT systems and industrial equipment.
• Hands-on knowledge of HMIs, PLCs, SCADA systems, sensors, CMMs, CNC machines, and 3D printers.
• Ability to update PLC configurations, IP addressing, and network parameters.
• Perform OT asset inventory collection, validation, and documentation.
• Identify operational and cybersecurity risks and proactively escalate issues.
• Strong understanding of industrial protocols such as OPC-UA, Modbus TCP/IP, Ethernet/IP, and SMB.
• Experience designing and supporting LAN/WAN networks, VLANs, and routing protocols.
• Proficiency in configuring Cisco switches, routers, SD-WAN, and Check Point firewalls.
• Experience with firewall rule management, network security configuration, and troubleshooting.
• Knowledge of network segmentation and micro-segmentation using VLANs, switches, and network taps.
• CCNA/CCNP, CompTIA Network+, or equivalent networking certification preferred.

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Job Description

Company Overview
We are seeking an experienced Finacle Support Engineer to manage and support core banking environments. The ideal candidate will have strong technical expertise in Finacle architecture, production support, and environment management, with the ability to work across multiple infrastructure layers.

Key Responsibilities

• Manage installation, configuration, and support of Finacle (10.x / 11.x environments)
• Provide end-to-end environment setup, including development, testing, and production systems
• Perform troubleshooting and root cause analysis for application and system issues
• Support production environments and ensure system stability and uptime
• Execute patching activities across Finacle, operating systems, middleware, and databases
• Conduct impact assessments and coordinate with infrastructure, database, and middleware teams
• Work with N-tier architecture and implement high availability configurations
• Write and optimize SQL queries for issue investigation and reporting using PostgreSQL or Oracle
• Perform environment maintenance activities such as data refresh and source refresh across environments
• Automate routine operational tasks using scripts
• Support CI/CD processes and deployment activities
• Ensure adherence to change management and release processes

Requirements

• Minimum 6 years of experience in Finacle support and environment management
• Hands-on experience with Finacle 11.x (mandatory)
• Strong knowledge of Finacle architecture and end-to-end setup
• Experience in production support within banking or financial services environments
• Proficiency in Unix/Linux commands and shell scripting
• Experience with middleware technologies such as IBM WebSphere Application Server and JBoss
• Strong SQL skills with experience in PostgreSQL and/or Oracle
• Familiarity with modern tools such as Apache Kafka and Redis
• Experience in patch management and release coordination
• Understanding of CI/CD concepts and environment lifecycle management
• Strong problem-solving skills and ability to take ownership of deliverables

Preferred Qualifications

• Experience in banking or financial services industry
• Exposure to high availability and disaster recovery setups
• Experience in automation tools and scripting for system operations
  
  EA Number: 11C4879

Job Description

As an Applications Support staff, your primary responsibility is to ensure that the projects’ software applications are functioning properly and meeting business requirements. You will work closely with vendors, business users, and other IT teams to troubleshoot issues and maintain the applications.

Job Responsibilities:

1. Application Support: Provide first and second level technical support to end-users of the projects’ applications, troubleshooting and resolving issues in a timely manner.
2. Incident management: Monitor and manage the application support queue, ensuring that issues are logged, triaged, and resolved within the defined SLAs.
3. Root Cause Analysis: Perform root cause analysis on application issues, identifying the underlying cause and proposing solutions to prevent recurrence.
4. Release Management: Participate in the deployment of new application releases, ensuring that they are properly tested and deployed in accordance with the change management processes.
5. Maintenance: Work with the vendors team to ensure that applications are properly maintained and updated to meet changing business requirements.
6. Documentation: Create and maintain documentation related to the applications, including standard operating procedures, and troubleshooting guides.
7. Collaboration: Work with other IT teams, such as infrastructure, database, and security, to ensure that applications are properly integrated and secured.
8. Process Improvement: Identify areas for process improvement within the application support function, proposing and implementing changes to improve efficiency and effectiveness.
9. Training: Provide training to end-users and other IT staff on the use and maintenance of the applications.

Requirements: 

• Strong analytical and problem-solving skills.
• Possess positive work attitude, self-motivated in a highly demanding environment.
• Excellent communication skills.
• Able to work collaboratively with a diverse group of stakeholders.
• Experience with application support tools and technologies.
• Good understanding of software development and maintenance processes.

EA Number: 11C4879

Job Summary

You be a technical RUN expert for all Cloud operations services(Windows)in CA-CIB. As such, he/she will provide support and act as the last level of escalation point for all production support activities within the operations team in Singapore. accountable for the overall health and stability of the technical solutions within his scope. has to work effectively with technical peers such as architects, peer experts and project teams on technology road maps and projects. You will have control over the scope of technical activities, develop best practices, manage knowledge and ensure the necessary trainings are imparted to the team wherever applicable.

The team operates the RUN activities and delivers projects for its infrastructure scope covering Cloud Windows OS, Failover Cluster, Hyper-V, VMware, AWS, GCP, and HPEDL/Synergy/Simplivity/ Alletraseries hardware.

Job Detailed Description

An Expert has a wide spectrum of responsibilities and actions.

As an expert of his/her team, he/she:

• assigns technical tasks and manages delegation for technical issues,
• animates the team to encourage collaboration and sharing of best practices,
• has a role in supporting technical skills development and provides training when required.
• supports new technologies and leverages them to provide consistency of service across streams,
• manages service improvements for all Windows services supported throughout the organization,
• documents, reviews, maintains and shares relevant technical information to the team
• provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,
• implements and develops improvements based on LEAN-CA-CIB best practices,
• focuses on automation and optimum use of the team to improve efficiency,
• drives and delivers root cause for any high severity issue,
• reviews technology changes to identify potential risks,
• is responsible for problem management and resolution.

As an experienced professional in RUN Operations Services(Windows), he/she:

• supports his/her team during diagnosis when technical issues rise in his/her scope of expertise,
• is aware of the global IT structure so that he/she anticipates interrelationships within the organization,
• engages with technical peer, Service managers, Architect and project teams on technology road map and projects,
• facilitates transformation projects and suggest future directions for new areas of improvement and change,

• guarantees the production readiness and license to operate of new projects and solutions,
• is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role,
• actively engages to understand new technologies and technology trends and reviews them with a view to incorporating them into CACIB operations,

• actively assist in identifying the most technical skilled candidates for open roles,
• technically coach and develop partner resources to improve quality and productivity,
• defines the technical skillset required to support CA-CIB technologies.

As the escalation point of contact for Clients, he/she:

• manages the daily relationship with Clients including planning, requests clarification, risks mitigation and service quality.

Legal and Regulatory responsibilities

• complies with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• maintains appropriate knowledge to ensure to be fully qualified to undertake the role.
• completes all mandatory training as required to attain and maintain competence.

Job Specific Environment and/or Organization

• Working hours will be in rotating shifts and primarily to cover Europe business hours
• On-call support will be expected on a rotational basis on both weekdays and weekends

Candidate Profile

Mandatory track record

• Minimum 8-10 years of experience in managing Windows environment with about 3-5 years of experience in financial institutes.
• Must be a bachelors/engineering graduate.
• Subject matter expert on core technologies Windows OS, Hyper-V and Failover Clustering.
• Knowledge of VMware technologies (vSphere, vCenter, VROPS, VRLI)will bean advantage.
• In-depth hands-on knowledge/experience with HPE hardware (DL, Synergy, Simplivity, Alletraseries).
• In-depth hands-on knowledge/experience with Python, PowerShell and Workflow integration tools.
• Knowledge and/or hands on working experience with patching tools and Active Directory.
• Ability to solve complex problems spanning multiple technologies and disciplines.
• Excellent communication, interpersonal and logical skills.
• Customer service oriented and a strong team player.
• Ability to work under pressure and a commitment to solving issues.
• French language proficiency would be seen as an advantage.

EA Number: 11C4879

• Support IT infrastructure (PCs, physical and virtual servers, storage, network, on-premises and cloud) i.e. systems provisioning, installations, configurations as well as monitoring and maintenance.
• Provide L2 technical support and advice to users on systems- related issues or queries.
• Perform systems administration/maintenance and works toward continuous optimization of systems performance.
• Standby with on-call availability with varied shifts including nights, weekends and holidays.
• Improve governance (policies, standards, guidelines) on successful delivery outcomes e.g. industry compliances, delivery frameworks/playbooks, port-mortem reviews, documentations Cross group collaboration
• Work closely with all technical group to on-board technical knowledge of solution offerings, inclusive of vendors and partners as needed Qualifications/Experience/Knowledge
• Diploma/Degree or equivalent
• Experienced in M365 End-Point Admin, and/or CompTIA Network.
• Min. 2-3 years of experience preferred.

• Technical knowledge infra stacks i.e. x86, Unix, storage and backups, networks, security, desktops/laptops/devices, servers

• Knowledge of OS – Linux, Windows OS, Mac OS, and Servers Operating Systems.

• Knowledge of Virtual Machines – VMware, Hyper-V

• Knowledge of Cloud – AWS, Azure, M365, Microsoft Intune, Alibaba, Huawei.

• Knowledge of network architecture and security, routers, switches, provisioning, firewalls, and security

• Possess problem solving skills and able to prioritize and manage multiple tasks.

• Demonstrated verbal, written communication and interpersonal skills with stakeholders.

EA Number: 11C4879

Qualifications:

• 14 - 18 years of relevant experience in an Apps Development role or senior level experience in an Enterprise Architecture role with subject matter expert in one or more areas.
• Hands on design & development of the REST API along with technical lead role on full development cycle for API including leading code/design reviews & architectural choices
• Hands on technical leadership of software engineers focused on API enablement technical architecture, design, development and delivery Exhibit expertise in all aspects of technology by understanding broader patterns and techniques as they apply to Citi’s internal and external cloud platforms (AWS, PCF, Akamai)
• Strong experience in Java based REST API development with good technical skillset in Spring, SpringBoot, Caching Service as (Redis, Hazelcast )
• Event Driven Messaging services(KAFKA, Solace) Lead resources and serve as a functional SME across the company through advanced knowledge of algorithms, data structures, distributed systems, networking, use of knowledge and experience to lead, architect, and drive broader adoption forward.
• Prior experience in industrializing APIs by enabling security, usage tracking, operational visibility/reporting, implementing QoS/SLAs, high availability etc. is required.
• Acquire relevant technology and financial industry skills (AWS PWS) and understand all aspects of NGA technology – including innovative approaches and new opportunities.
• Demonstrate knowledge on automating code quality, code performance, unit testing, and build processing in the CI/CD.

EA Number: 11C4879

• Minimum 8-10 years of experience in managing Windows environment with about 3-5 years of experience in financial institutes.
• Must be a bachelor’s/engineering graduate.
• Subject matter expert on core technologies – Windows OS, Hyper-V and Failover Clustering.
• Knowledge of VMware technologies (vSphere, vCenter, VROPS, VRLI) will be an advantage.
• In-depth hands-on knowledge/experience with HPE hardware (DL, Synergy, Simplivity, Alletra series).
• In-depth hands-on knowledge/experience with Python, PowerShell and Workflow integration tools.
• Knowledge and/or hands on working experience with patching tools and Active Directory.
• Ability to solve complex problems spanning multiple technologies and disciplines.
• Excellent communication, interpersonal and logical skills.
• Customer service oriented and a strong team player.
• Ability to work under pressure and a commitment to solving issues.
• French language proficiency would be seen as an advantage.
  
  EA Number: 11C4879

Key Responsibilities:

Design, implement, and maintain Cloud Security Posture Management (CSPM) systems covering cloud and cloud-native configuration risks

Build and operate automated detection and remediation pipelines for configuration risks

Develop and maintain a multi-layer security control framework to prevent high-risk operations (e.g. over-privileged access keys, weak credentials, misconfigured storage)

Establish security visualization frameworks and dashboards for real-time visibility into the organization’s security posture

Design and implement cloud and container security frameworks, including image supply chain verification and admission-based deployment controls

Establish Kubernetes policy governance and container security best practices

Conduct security audits on AWS and GCP native configurations

Deploy and manage core security systems such as WAF, HIDS, NIDS, DDoS protection, honeypots, bastion hosts, and CI/CD security checkpoints

Lead security testing across the SDLC, including code reviews and vulnerability assessments

Perform penetration testing for cloud-based systems

Define security baselines and remediation plans

Drive identification and remediation of critical and high-risk vulnerabilities

Contribute to AI-based automated security detection and response workflows

Develop internal security tools to improve monitoring, threat detection, and incident response

Standardize incident response processes and playbooks

Lead handling of high-priority security incidents and drills

Conduct intrusion analysis, vulnerability response, and alert correlation

Requirements:

Minimum 5 years of experience in cloud security, security engineering, or related field

Proven experience in enterprise security architecture and cloud-native security operations

Hands-on experience with AWS and/or GCP security frameworks

Experience with Kubernetes security (e.g. admission controllers, policy governance, container hardening)

Demonstrated experience in penetration testing and vulnerability assessments for cloud-based systems

EA Number: 11C4879

Key Responsibilities

• Lead end-to-end SAP implementations including requirement gathering, design, configuration, testing, and deployment
• Act as a Solution Architect for SAP systems, ensuring scalable and efficient system integrations
• Perform fit-gap analysis and define optimal business process solutions
• Manage stakeholder communication, client relationships, and escalation handling
• Drive delivery governance, ensuring adherence to KPIs, SLAs, and project timelines
• Lead and mentor functional and technical teams across offshore/onshore models
• Oversee UAT, SIT, QA, and production rollouts
• Ensure continuous process optimization and system improvements
• Work closely with business users to translate requirements into SAP solutions

Required Skills & Experience

• 12+ years of experience in SAP Functional / Solution Architecture roles
• Strong expertise in SAP modules such as HCM, Finance, BRIM, or related areas
• Proven experience in SAP integrations and enterprise solution design
• Hands-on experience in full lifecycle SAP implementations
• Strong knowledge of Agile and Waterfall methodologies
• Experience with tools like JIRA, SAP Solution Manager
• Excellent understanding of:
•  
• Requirements gathering
• Fit-gap analysis
• Testing (UAT/SIT)
• Deployment & support

EA Number: 11C4879