Total 2 Manager level Education / Training job vacancies in Surabaya, East Java

Job Description

1. Procurement & Sourcing

• Source, evaluate, and establish relationships with suppliers, primarily from China, for raw materials and food products.
• Negotiate pricing, contracts, and supply terms to ensure cost efficiency and consistent quality.
• Monitor supplier performance and conduct regular reviews to ensure compliance with company standards.
• Ensure timely procurement to support production schedules in the central kitchen.

2. Vendor Management (China Market)

• Liaise closely with China-based suppliers on product specifications, ingredients, and nutritional information.
• Conduct due diligence on suppliers, including certifications, manufacturing practices, and documentation.
• Manage communication and resolve any quality or supply issues with overseas vendors.

3. Regulatory Compliance &Documentation

• Ensure all imported food products comply with requirements set by the Singapore Food Agency (SFA) and Health Promotion Board (HPB).
• Review ingredient lists, nutritional labels, and product formulations to meet local regulatory standards.
• Prepare and maintain all import-related documentation, including product specifications, declarations, and certificates.

4. Product Research & Development Support

• Conduct research on new ingredients, food trends, and alternative products to improve cost, quality, and nutritional value.
• Work closely with production and culinary teams on product trials and development.
• Recommend product improvements based on market trends and regulatory guidelines.

5. Quality Assurance & Lab Testing

• Arrange for laboratory testing of products when required.
• Coordinate with external laboratories and ensure test results meet regulatory and internal standards.
• Address any non-compliance issues and implement corrective actions with suppliers.

6. Cost Control & Reporting

• Monitor market trends, pricing fluctuations, and supply risks.
• Prepare procurement reports, cost analysis, and supplier evaluations.
• Identify opportunities for cost savings without compromising quality or compliance.

Job Requirements

1) Education & Experience

• Bachelor’s Degree in Food Science, Food Technology, Supply Chain Management, or a related field.
• Minimum 5 years of relevant experience in procurement, sourcing, or food product research within the food manufacturing / F&B industry.
• Experience dealing with overseas suppliers, particularly from China, is essential.

2) Knowledge & Skills

• Strong understanding of food regulatory requirements in Singapore (SFA, HPB guidelines).
• Knowledge of food labeling, nutrition information, and import regulations.
• Familiarity with laboratory testing requirements for food products.
• Strong negotiation, analytical, and problem-solving skills.
• Excellent communication skills in English and Mandarin (to liaise with China suppliers).
• Ability to work independently and manage multiple projects under tight timelines.

3) Preferred Attributes

• Experience in central kitchen or food manufacturing environment.
• Knowledge of marination processes, raw material handling, and food safety standards (e.g. HACCP).
• Strong attention to detail and compliance-oriented mindset.

Job Summary

The Assistant Centre Manager oversees daily centre operations and administration to ensure a professional experience for students and parents. This role supports enrolment and retention targets, manages customer service, and maintains operational efficiency while preparing for future team leadership.

Responsibilities

• Collaborate with the District Manager to retain students and achieve enrolment targets by tracking and reporting enrolment, assessment, and withdrawal data to headquarters.
• Follow up with parents to maintain ongoing engagement and support student retention.
• Deliver timely, professional responses to customer enquiries and resolve issues within agreed timeframes using empathetic and accurate communication.
• Oversee daily centre operations to ensure efficiency and a safe, clean environment.
• Manage and update the student management system for enrolments, assessments, and withdrawals to maintain accurate records.
• Maintain adequate stock levels of student resources, stationery, and merchandise.
• Manage petty cash and support payment processes, including following up on outstanding payments.
• Perform ad hoc administrative duties to support centre operations.
• Provide direction and guidance to centre executives to foster collaboration and knowledge sharing.
• Escalate complex or urgent issues to management promptly.
• Supervise junior staff with a supportive leadership approach to promote team development.

Preferred competencies and qualifications

• Bilingual proficiency in Mandarin and English to facilitate effective communication with diverse stakeholders.
• Strong spoken and written communication skills to engage with students, parents, and team members clearly and professionally.
• Highly organised with effective time management and attention to detail to ensure smooth centre operations.
• Proactive and adaptable in a fast-paced environment to respond efficiently to changing demands.
• Warm, kind, and nurturing demeanor when interacting with children and parents to build trust and rapport.