Responsibilities:Develop and implement training programs for stewarding staff (e.g., dishwashing, sanitation, waste handling, chemical usage)Ensure co.....
Responsibilities:
Develop and implement training programs for stewarding staff (e.g., dishwashing, sanitation, waste handling, chemical usage)
Ensure compliance with hygiene and safety standards such as food safety regulations, workplace safety, and sanitation protocols
Conduct onboarding training for new hires and refresher training for existing staff
Assess training needs and identify skill gaps across multiple sites
Standardize cleaning procedures, workflows, and SOPs across locations
Train supervisors and team leaders to effectively manage ground staff
Monitor staff performance and evaluate training effectiveness through audits and inspections
Coordinate with operations managers to align training with business needs
Maintain training records, certifications, and compliance documentation
Support implementation of new equipment, technology, or processes
Lead continuous improvement initiatives to increase productivity and service quality
Manage training schedules across multiple sites (including shift-based operations)
Requirements:
Diploma or Degree in Hospitality, Facilities Management, or a related field
Typically 5–8 years of experience in stewarding, cleaning operations, or facilities management
Prior experience in training, coaching, or staff development (important)
Strong knowledge of hygiene standards (e.g., food safety, sanitation, chemical handling)
Familiarity with cleaning machinery and stewarding operations in hotels or large kitchens
Good leadership and interpersonal skills (ability to train a diverse, often multilingual workforce)
Strong communication and presentation skills
Organizational and planning skills (for training schedules and multi-site deployment)
Basic computer skills (Microsoft Office, training documentation systems)
Ability to work flexible hours, including weekends or shifts if required
