Responsibilities

• Partner with business leaders to identify training needs and support employee development initiatives across assigned business units.
• Drive and execute Learning & Development programs, including training needs analysis (TNA), learning journeys, and capability development initiatives.
• Leverage the organisation’s existing L&D frameworks to implement structured learning programs that support business goals.
• Coordinate and manage training initiatives, including working with internal stakeholders and external training providers.
• Monitor and evaluate training effectiveness through feedback and learning outcomes.
• Act as a trusted HR partner to business stakeholders, providing guidance on employee development and people-related matters.
• Support the employee lifecycle, including onboarding activities such as new hire orientation and coordination of access and system setup.
• Maintain training records and support learning administration through the company’s learning platforms.
• Collaborate closely with the HR team and provide support across HR functions, including covering responsibilities when team members are away.

Requirements

• Diploma or Degree in Human Resources, Business Administration, or a related discipline.
• Minimum 3–5 years of experience in Learning & Development / Talent Development / Organisational Development.
• Strong familiarity with L&D frameworks, training needs analysis (TNA), and end-to-end learning program implementation.
• Strong people skills with an approachable and engaging personality; able to build relationships with employees across the organisation.
• Comfortable being hands-on and execution-focused, with the ability to roll up sleeves and support day-to-day HR activities when required.
• Able to multi-task and adapt in a dynamic environment, while managing multiple stakeholders.
• A team player who is flexible, collaborative, and willing to support colleagues across HR functions when needed.
• Quick learner who is able to pick up company processes, policies, and business needs quickly.
• Prior exposure to HR Business Partnering or HR generalist responsibilities will be an advantage, but not mandatory.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.Email resume to ken.ng@peopleprofilers.com
People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724
http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398
Posting Personnel: Ng Jwee Ken
Ref: Y637XY7V

About The Company

We have partnered with one of the leading retail groups in Singapore with a strong presence across multiple store formats islandwide. With a portfolio of well-established brands, the business continues to grow and adapt, serving diverse customer segments though its network of over 50 outlets.

Job Summary

The successful candidate will be responsible for driving both Learning & Development (L&D) and Talent Acquisition (TA) initiatives within the Store Support Centre (SSC - Corporate). This includes identifying and addressing training needs, managing onboarding and performance processes, and ensuring timely delivery of functional training programmes. In addition, the role will oversee end‑to‑end recruitment activities for SSC roles, partnering with HR Business Partners and line managers to ensure efficient hiring aligned with business requirements. The candidate will play a key role in enhancing employee capability, supporting organisational growth, and ensuring compliance with HR policies and processes.

This role is based in Tampines.

Key Responsibilities

Learning & Development (L&D)

• Work closely with HR Business Partners and line managers to identify training needs for team members (e.g. new hires, role changes, or performance gaps).
• Support the delivery of functional training programmes, including sourcing and managing relationships with external training vendors.
• Collaborate with subject matter experts to develop internal training materials.
• Develop and continuously improve the onboarding and store attachment programme, ensuring timely enrolment of all new joiners.
• Conduct 30, 60, and 90‑day check‑ins with new joiners to assess onboarding effectiveness and flag learning gaps to HR Business Partners.
• Arrange and manage training logistics, including registration, scheduling, preparation of materials, and vendor payments.
• Track completion of forms and deadlines relating to performance management processes (e.g. objectives, mid‑year check‑ins, year‑end reviews).
• Own the development, updating, and maintenance of training materials, guides, and learning resources to ensure relevance.
• Monitor training attendance, completion, and feedback, preparing regular reports and deriving improvement opportunities.
• Track completion of mandatory trainings and issue reminders to ensure timely compliance.
• Ensure adherence to internal HR policies, recruitment guidelines, and documentation requirements.
• Support continuous improvement of L&D processes to enhance efficiency and employee experience.

Talent Acquisition (TA)

• Manage end‑to‑end recruitment execution for store support centre (SSC) roles, including job posting, resume screening, and interview scheduling.
• Partner with HR Business Partners and hiring managers to support timely hiring decisions, ensuring recruitment activities align with approved labour budgets and requirements.
• Ensure timely completion of pre‑employment reference checks, onboarding documentation, and joining arrangements.
• Provide weekly reporting on recruitment progress and timelines, highlighting delays or risks impacting business operations.
• Support employer branding initiatives related to SSC hiring, including communications, job advertisements, posters, and career‑related content.
• Assist in recruitment campaigns, job fairs, and early‑career/campus hiring activities as required.
• Drive continuous improvement of recruitment processes to enhance efficiency and candidate experience.

Qualifications

• Degree in Human Resources, Business Administration, or a related field.
• At least 3 years of HR experience, with prior exposure in L&D / Talent Acquisition.
• Preferably from industry with large workforce and comfortable to engage team members from various level.
• Possess good people skills and positive attitude
• Proficient in Excel, Word and PowerPoint

The Training Manager for Singapore and Malaysia is responsible for designing, implementing, and driving impactful learning and development strategies that elevate retail excellence and client experience within the luxury Watches & Fine Jewelry (WFJ) category. This role partners closely with retail leadership to ensure all team members embody the brand’s heritage, craftsmanship, and service standards.

Key Responsibilities

1. Training Strategy & Execution

• Develop and execute a comprehensive training roadmap aligned with business goals across Singapore and Malaysia markets
• Deliver engaging onboarding programs for new hires, ensuring strong immersion into luxury WFJ standards
• Continuously assess training effectiveness and refine programs based on performance metrics and feedback

2. Retail Excellence & Client Experience

• Coach retail teams to deliver exceptional, personalized client experiences in the luxury WFJ space
• Reinforce selling ceremonies, storytelling, and product knowledge to enhance conversion and client loyalty
• Conduct regular store visits to observe, support, and elevate in-store performance

3. Product & Brand Knowledge

• Lead training on watches and fine jewelry collections, craftsmanship, materials, and heritage storytelling
• Ensure teams are consistently updated on new launches, high jewelry pieces, and category-specific initiatives
• Embed deep expertise in diamonds, gemstones, watchmaking, and luxury retail standards

4. Leadership Development

• Partner with store leaders to strengthen coaching and people development capabilities
• Identify high-potential talent and support succession planning through targeted development programs
• Facilitate workshops on leadership, communication, and team engagement

5. Cross-Functional Collaboration

• Collaborate with regional and global L&D teams to align training frameworks
• Work with HR and Retail leadership to support performance management and employee engagement initiatives
• Adapt global training materials to suit local market nuances

Key Requirements

• Bachelor’s degree or equivalent experience
• 5–8+ years of experience in training, learning & development, or retail operations, with a strong focus on luxury Watches & Fine Jewelry (WFJ)
• Strong facilitation, presentation, and coaching skills
• Proven ability to influence stakeholders and drive behavioral change
• Solid understanding of diamonds, gemstones, and/or watchmaking is highly preferred
• High level of emotional intelligence and cultural awareness
• Willingness to travel across Singapore and Malaysia

Core Competencies

• Client-centric mindset with a passion for luxury WFJ
• Strong communication and storytelling ability
• Strategic thinking with hands-on execution
• Deep appreciation for craftsmanship, heritage, and product excellence
• Adaptability in a fast-paced, dynamic environment

Success Metrics

• Improvement in retail KPIs (conversion, ATV, client retention) within the WFJ category
• Training participation and effectiveness scores
• Employee engagement and retention rates
• Strength of leadership pipeline within stores

The Humanities, Arts, and Social Sciences (HASS) cluster at the Singapore University of Technology and Design (SUTD) invites applications a full-time, teaching-track faculty position in Economics, with focus on empirical research in areas including but not limited to:

• Behavioral economics
• Econometrics
• Macroeconomics

Research on topics relevant to design, technology or artificial intelligence is preferred. Appointments will be made on an initial three-year contract, renewable subject to review.

The successful candidate will: 

• Lead the development and teaching of new undergraduate courses in Economics for an interdisciplinary B.Sc. degree in design, artificial intelligence, and economics
• Teach courses in our undergraduate core curriculum, such as introductory courses in social science or research methods
• Contribute to interdisciplinary initiatives, in particular relating to Design and AI, through collaboration with colleagues in engineering, architecture, computer science, and design.
• Mentor students, including those working on capstone projects that connect research on human problems with technological innovation.

Applicants should have an excellent record of effective teaching at the university level. We especially seek scholars with the potential to develop new directions in interdisciplinary teaching and who are interested in collaborating with scientists and technologists. Experience in or fostering collaborations with industry or the public sector will also be considered an advantage.

About SUTD and HASS 

SUTD is a young and distinctive university with a mission to nurture technically grounded leaders and innovators. The university champions cohort-based learning and interdisciplinary pedagogy, offering degrees in Architecture and Sustainable Design (ASD), Design and Artificial Intelligence (DAI), Engineering Product Development (EPD), Engineering Systems and Design (ESD), and Information Systems Technology and Design (ISTD). At SUTD, artificial intelligence is not merely a tool but a partner in the design process; together, design and AI form the backbone of our curriculum and research. The HASS cluster plays a pivotal and critical role in the university’s commitment to world-class teaching and research excellence. The current HASS faculty brings core expertise in literature, history, theater, film studies, anthropology, communication, psychology, sociology, business, economics, and urban studies. This unique combination of interdisciplinary faculty has given rise to world-class research and teaching that contribute significantly to HASS fields as well as to interdisciplinary projects with other departments at SUTD. For more information, please visit the following websites: https://www.sutd.edu.sg/ and https://www.sutd.edu.sg/hass/

Application Details

Candidates should submit the following materials:

• A cover letter. 
• A curriculum vitae. 
• A statement of teaching experience and philosophy. 
• Evidence of excellence in teaching, such as course evaluation score
• A writing sample of their scholarly work, such as a job market paper (for recent Ph.D. graduates) or selected publication (for more advanced candidates).
• Syllabus for a new course that would be suitable for a B.Sc. degree that focuses     on the intersection of economics with artificial intelligence.
• Names, affiliations, and email addresses of three referees. (Please note that candidates who advance to the interview stage will be asked to submit two letters of recommendation. Please have your recommenders ready to send their letters via email or Interfolio) 

About Gain City

At Gain City, we have been delivering trusted expertise and quality solutions in consumer electronics, air-conditioning and home appliances since 1981. As a household name in Singapore, we take pride in our strong customer focus, innovative spirit, and commitment to service excellence. With a dynamic workforce and a network of stores and service centres island wide, we offer a vibrant and growth-oriented environment where employees are empowered to thrive, take ownership and make a real impact.

About the Role

We are looking for an experienced and commercially driven Research and Development (R&D) Director or Assistant Director or Senior Manager to lead the development and enhancement of consumer products for the Gain City portfolio.

This role will oversee the end-to-end product development lifecycle, from concept and feasibility through testing, sourcing, certification, and launch. The R&D Director will lead cross-functional product project teams to deliver innovative, reliable, and market-relevant consumer products, including new product introductions and enhancements to existing product ranges.

The ideal candidate is analytical, strategic, resourceful, and has a deep understanding of the product development lifecycle.

Responsibilities 

• Develop and implement R&D strategies, procedures and techniques, and architectures that align with the company's goals and objectives.

• Identify and propose innovative research and development projects

• Manage the R&D and product development budget, ensuring cost efficiency, value engineering, and margin optimisation

• Collaborate with other departments such as marketing and sales to integrate product development strategies

• Establish performance metrics, monitor and analyze the performance of the R&D projects

• Ensure compliance with industry regulations and quality standards in all R&D processes

• Stay abreast of the latest industry trends, technologies, and market conditions

• Report on R&D activities to senior management and stakeholders

• Build, lead, and mentor a high-performing product and R&D team, fostering a culture of innovation, accountability, and continuous improvement

• Present detailed reports of test results and presenting new product proposals to the company’s executive team

• Lead the product team and foster a culture of innovation and excellence

• Manage the development of new products from concept to production

• Collaborate with cross-functional teams to ensure the successful launch of new products
  

Qualifications and Requirements

• A minimum of a Bachelor’s Degree in Mechanical or Engineering or a related discipline

• A minimum of 10 years of proven experience as an R&D Director or similar role in the related field

• Strong knowledge of the product development lifecycle and project management methodologies

• Excellent leadership, team management, and communication skills

• Strong analytical, problem-solving, and decision-making abilities

• Ability to stay informed about the latest industry trends and technologies

• Strong understanding of budgeting and performance metrics

• Good knowledge of relevant regulatory requirements, Singapore standards and industry practices.

• Good communication and interpersonal skills

• Resourceful and proactive, able to work around ambiguity.

• Able to work independently and in a fast-paced environment

What We Offer

At Gain City, we are committed to the growth and development of our employees. You will be offered various learning and development opportunities and a collaborative, forward-thinking and growth-focused work environment to thrive in your career. You will also receive a comprehensive benefits package.

If you are passionate about empowering people, fostering organizational growth and leading impactful R&D strategies, apply now to be a part of our growing team!

Note

• Only shortlisted candidates will be notified

• Design and implement comprehensive internal development strategies that foster a culture of continuous learning.
• Facilitate engaging training sessions, workshops, and onboarding programs for internal teams across various departments.
• Conduct regular Training Needs Analysis (TNA) to identify skill gaps and performance improvement opportunities.
• Create and update high-quality learning materials, including modules, playbooks, and digital content.
• Establish KPIs to measure the impact of training initiatives and use data to continuously refine our programs.
• Partner with department heads to understand their specific team challenges and provide tailored development solutions.

Key Responsibilities:

• Design, develop and improve products, systems, or processes in line with company objectives
• Conduct research, testing, and validation of new ideas and prototypes
• Prepare technical documentation, reports, and specifications
• Collaborate with cross-functional teams including operations, production, and sales
• Troubleshoot technical issues and provide engineering support when required
• Ensure compliance with industry standards and regulatory requirements

Requirements:

• Bachelor’s degree in Engineering (e.g. Electrical / Mechanical / Software Engineering) or related field
• Minimum [X] years of relevant working experience
• Strong problem-solving and analytical skills
• Proficiency in relevant tools/software (e.g. AutoCAD, SolidWorks, programming languages, etc.)
• Good communication and teamwork skills
• Ability to work independently and manage multiple tasks

Strategic Leadership

• Define and drive the overall training and development strategy aligned to business goals
• Partner with the GM on workforce capability planning and operational excellence initiatives
• Lead transformation and continuous improvement programs across training and operations