Total 2,409 Customer Service job vacancies

Job Summary

Join a professional beauty and wellness company with 40 years of experience, providing Facial, Slimming, and Therapeutic massage services. Engage customers through service bookings and support daily operations in a dynamic, customer-focused environment.

Responsibilities

• Initiate cold calls to customers to secure service bookings and increase client engagement
• Deliver attentive customer service to address client inquiries and enhance satisfaction
• Manage reception tasks including greeting clients and coordinating appointments efficiently
• Conduct reminder calls to confirm upcoming appointments and reduce no-shows
• Prepare and issue accurate invoices for services rendered
• Perform day-end sales settlement to ensure accurate financial records
• Adapt to a challenging work environment with a positive and outgoing attitude
• Communicate effectively with clients to build rapport and promote services
• Demonstrate enthusiasm for working in the Beauty and Aesthetic industry

Other Information

Benefits

• Competitive salary with commission and allowance

Working Hours

• Weekdays: 11am to 9pm
• Saturdays, Sundays, and Public Holidays: 10am to 6pm

Off Days

• Six weekdays and one Sunday off per month
• Public Holiday replacement off

Join a dynamic team focused on customer service, sales, and brand engagement.

Responsibilities

• Handle customer interactions professionally
• Support sales and promotional activities
• Assist in marketing campaigns
• Work closely with team members

What You Will Gain

• Structured 1-on-1 mentorship and training
• Clear leadership progression pathway
• Local and overseas exposure opportunities
• Supportive, high-energy, and collaborative team culture

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Front Office Trading Application Support Specialist to provide frontline production support for our client in Singapore which is a top global investment bank. They will look to cover trading and front office applications across multiple asset classes, supporting business-critical trading activities and ensuring platform stability and availability.

This role is the key focal point for the customer/client /associate experience, restoring complex/major production incidents under tight Service Level Agreements (SLAs), pursuing root-cause and problem resolution follow-up.

Key Responsibilities:

• Provide Front Office production/application support for trading applications across asset classes like FX, Interest Rates, Credit, Commodities, Fixed Income products.
• Work closely with traders and business stakeholders to investigate and resolve application, trade flow, and production issues.
• Monitor trading platforms, application health, batch processes, and operational workflows to ensure system stability and availability.
• Manage Incidents and Problem management.
• Perform start of day, End of Day and start of week checks.
• Analyze application logs, activity logs, and batch logs using Python scripting and SQL queries for troubleshooting and issue investigation.
• Identify opportunities for automation and automate manual tasks being performed by team.

Key Requirements:

• 3–4 years of relevant Front Office / Trading Application Support experience within investment banking or financial services environments.
• Candidates with strong technical capabilities and good financial markets knowledge but without direct support experience may also be considered.
• Good understanding of financial markets and ideally more than 1 asset class such as FX, Interest Rates, Commodities, Fixed Income, or related trading products.
• Hands on experience on SQL queries and commands.
• Good Python scripting knowledge, particularly for log analysis, troubleshooting, and operational support activities.
• Experience in production support, incident management, and troubleshooting within a trading or financial systems environment.
• Experience in Monitoring tools e.g. ITRS Geneos, Splunk, Elastic, Dynatrace etc
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to work in a fast-paced Front Office support environment with direct business user interaction.
• Strong communication and stakeholder management skills.

Good to Have Skills

• Exposure to Front Office trading systems or electronic trading platforms.
• Experience supporting global markets or capital markets applications.
• Knowledge of scripting or automation for operational support improvements.
• Tableau, Ansible, TOSCA, or related tooling exposure is a plus.
• CFA Certification will be a plus

About the role

Lead and oversee day-to-day operations across all managed services (Cloud, Network, Systems, Security, and Applications). Act as the primary customer interface and trusted advisor, ensuring clear communication and stakeholder satisfaction. Implement and govern all ITIL process pillars — Incident, Request, Problem, Change, Knowledge, and Asset Management.

Key responsibilities

• Lead and oversee day-to-day operations across all managed services (Cloud, Network, Systems, Security, and Applications)

• Ensure strict adherence to defined SLAs, OLAs, and KPIs, driving accountability and data-driven performance reviews

• Maintain service continuity and incident response readiness, including after-hours escalation management

• Conduct post-incident reviews (PIRs), ensuring lessons learned and RCA findings translate into sustainable corrective actions

• Champion service improvement initiatives (e.g., automation, observability dashboards, and event correlation tuning)

• Implement and govern all ITIL process pillars — Incident, Request, Problem, Change, Knowledge, and Asset Management

• Own the operational governance framework, including SOPs, escalation matrices, RACI charts, and service catalog alignment

• Lead weekly/monthly governance cadences (SLA review, backlog health, change risk review, vulnerability remediation)

• Conduct monthly and quarterly business reviews (MBR/QBR), presenting operational insights, trends, and risk posture

• Manage major incidents and DR scenarios, ensuring structured response, timeline documentation, and customer assurance

About you

• Min 8 - 10 years of experience in IT Operations with 5 - 7 years of AWS cloud environments

• Experience in managing Incident & Problem Management, with accountability for high-severity incident responses

• Day 2 operations in government agencies and strong knowledge of Singapore Public Sector ICT governance

• Experience supporting GCC 1.0, GCC 2.0, and GCC+ environments

Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Job Description

• Industry/ Organization Type: Marine/ Oil & Gas
• Position Title: Service Technician (Marine Electronics)
• Working Location: Loyang (Transport provided)
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + OT + Variable Bonus (Twice yearly)
• Duration: Permanent

Key Responsibilities

• Perform installation, repair, servicing, commissioning, and testing of equipment (including onboard vessels and on-site).
• Ensure work meets technical and safety standards.
• Prepare basic documentation and service reports.
• Arrange and use required tools and materials.
• Coordinate with customers on installation needs.
• Report issues or additional requirements to managers.
• Support basic technical and design tasks when needed.
• Identify and report product or service problems.
• Work with sales team to handle technical inquiries.
• Perform other duties as assigned by Superior.

APPLY NOW!!!

• ITE or Diploma in Electronics, Electrical, Mechatronics, or related field.
• 2–3 years of relevant experience.
• Experience in marine electronics or the offshore industry is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #78639 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description

• Industry/ Organization Type: Cleaning/ Maintenance Services
• Position Title: Data Centre Cleaning & Maintenance Technician
• Working Location: Islandwide
• Working Hours: 6 days (Mon-Sat, 9am – 6pm)
• Salary Package: Basic + OT + Performance Bonus + Extra 2 days Leave/ month
• Duration: Permanent

Key Responsibilities

• Carry out cleaning tasks at assigned sites (e.g. vacuuming, mopping, disinfecting, etc.)
• Support installation works as instructed.
• Inform supervisors when supplies are low, equipment is damaged, or facility issues need repair.
• Assist with deliveries.
• Perform general housekeeping in the warehouse and storage areas.
• Follow safety and cleanliness requirements.
• Use cleaning and maintenance equipment safely and properly.
• Perform any other duties assigned by the Manager or Management.

APPLY NOW!!!

• Comfortable using cleaning tools and equipment.
• Willing to learn and adapt to different tasks and responsibilities.
• Basic English skills (able to read instructions and communicate).
• Willing to work overtime when needed, including after hours and weekends.
• Able to work well in a team and independently with minimal supervision.
• Good communication skills; responsible and reliable.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82315 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

About Our Client

Our client is a regional data centre solutions provider that merges engineering excellence with sustainability to deliver world-class facilities across Asia.

Their integrated approach covers concept design to operation, with a focus on energy efficiency, scalability, and high-density computing readiness.

How to Apply

This role will bridge the gap between our technical capabilities and our clients' needs, providing expert support to our sales team whilst leveraging construction experience to enhance client relationships and drive business growth. This role is instrumental in translating complex engineering solutions into compelling sales propositions, ensuring clients receive the technical guidance they need to make informed purchasing decisions.

Key responsibilities

• Manage and coordinate customer requirements to ensure timely and accurate delivery of products and services.

• Act as the primary point of contact for customers, addressing inquiries and resolving issues in a prompt and professional manner.

• Collaborate with internal stakeholders to clarify and resolve technical concerns efficiently.

• Prepare and maintain regular reports on order status, performance metrics, and customer updates.

• Monitor and ensure on-time delivery of customer orders, proactively addressing potential delays.

• Develop and maintain in-depth knowledge of the company’s products and service offerings to effectively support customers.

• Maintain accurate and up-to-date customer records, databases, and documentation.

Job Descriptions:

• Conduct dental examinations, diagnose oral conditions, and develop treatment plans.
• Provide a full range of general dentistry services, including preventive, restorative, periodontal and emergency care.
• Educate patients on oral health, treatment options and post-treatment care.
• Build and maintain professional relationships with patients, ensuring continuity of care and high patient satisfaction.
• Coordinate referrals and treatment plans with specialists when necessary.
• Maintain accurate clinical records and comply with all regulatory, infection control and patient safety requirements.
• Contribute to the clinic's quality improvement initiatives and professional standards.

Requirements:

• Recognized dental degree registrable with the Singapore Dental Council.
• Minimum 3 years of clinical experience in general dentistry preferred.
• Strong clinical, diagnostic and treatment-planning skills.
• Excellent interpersonal and communication skills with a patient-centered approach.
• Ability to work independently and collaboratively in a multidisciplinary environment.

Our client is a MNC in Equipment Manufacturing sector. Due to business needs, they are now recruiting a Maintenance & Service Technician to be part of their Sales team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Maintenance & Service Technician:

• Maintain and repair company and third-party equipment.
• Ensuring top performance via inspections and routine maintenance.
• Deliver excellent customer service with detailed reports and technical advice.
• Ensure a safe work environment.

Requirements:

• Minimum ITE in engineering field
• Minimum 1 years of machinery maintenance and troubleshooting experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Location: 53 Ubi Ave 1, #01-21 Paya Ubi Industrial Park, Singapore 408934

Job Type: Full-time

About the Role:
We are seeking a reliable and organised individual to manage daily administrative tasks and customer service at our automotive workshop. The ideal candidate has a working knowledge of car repairs and enjoys interacting with customers.

Key Responsibilities:

• Attend to walk-in customers and handle enquiries professionally
• Manage appointment bookings and scheduling
• Open and track invoices and job orders
• Maintain accurate records and general administrative duties
• Liaise between customers and workshop technicians
• Follow up on customer service matters and feedback

Requirements:

• Basic to working knowledge of car repairs and automotive services
• Good communication and interpersonal skills
• Proficient in basic computer applications (invoicing, spreadsheets, email)
• Organised, detail-oriented, and able to multitask
• Prior experience in a workshop or automotive environment is an advantage
• Able to converse in [English/Malay/Mandarin — adjust as needed]

Working Hours: Mon–Sat, 9.30am–6.30pm

Salary: $1800 - $2500

To Apply: Send your resume to Sonicautomobile888@gmail.com/+65 885601201

At Inspire Mum & Baby, we are passionate about creating positive and memorable experiences for women, babies, children and families. We operate a private indoor heated pool and offer specialised aquatic programmes for babies, children, prenatal and postnatal clients.

We are looking for an experienced and passionate Senior Swim Coach & Centre Manager to lead our coaching team, maintain high teaching standards, oversee daily centre operations, and support the continued growth of our programmes.

Key Responsibilities

Coaching & Programme Delivery

• Conduct high-quality swim lessons for babies, toddlers, children and families.
• Ensure classes are conducted safely and professionally.
• Assess student progress and provide constructive feedback to parents.
• Maintain excellent customer service and client experience.
• Uphold the centre's child-led and family-centred teaching philosophy.

Coach Training & Leadership

• Mentor, train and develop junior coaches.
• Conduct regular coach observations and feedback sessions.
• Support onboarding and training of new instructors.
• Ensure consistency in teaching standards, lesson delivery and safety practices.
• Assist in developing training resources, SOPs and programme improvements.

Centre Management

• Oversee daily operations and ensure smooth running of classes.
• Manage scheduling, manpower planning and class allocations.
• Handle parent enquiries, feedback and service recovery situations.
• Work closely with the operations and marketing teams to support enrolment and retention efforts.
• Monitor programme quality, attendance and client satisfaction.

Business Growth & Performance

• Support trial-to-enrolment conversions and customer retention initiatives.
• Identify opportunities to improve operational efficiency and customer experience.
• Contribute ideas for programme development and centre growth.

Requirements

• Minimum 5 years of swim coaching experience.
• Experience teaching babies, toddlers and children preferred.
• Previous experience supervising, mentoring or training coaches is highly advantageous.
• Strong leadership, communication and interpersonal skills.
• Passion for teaching and developing others.
• Ability to work independently and take ownership of responsibilities.
• Comfortable working weekends.
• Relevant swimming and coaching certifications preferred.

What We Offer

• Leadership opportunity with a growing and established aquatic education centre.
• Opportunity to mentor and develop future coaches.
• Supportive and family-oriented work environment.
• Ongoing professional development and training opportunities.

• Medical and Dental Benefits; Attractive Performance Bonus
• 4 Teaching days & 1 Flexible day
• Convenient (Next to MRT / LRT Station)

Job Description

Full-time English Teachers

Real heroes don't wear capes. They teach and inspire. Our students always tell us that the lessons at Writers' Guild are their favourite. That is made possible by our team of amazingly awesome teachers! We cannot wait for more like-minded individuals to join our growing family of superheroes and create more miracles with us.

Job Responsibilities

• Deliver fun and engaging English lessons to primary school children
• Inspire children to love English and Writing
• Provide detailed written indivisualised feedback to help students improve
• Collaborate with the team to create effective and creative teaching strategies and resources
• Provide constructive and regular feedback to parents

Requirements

• At least a Teaching diploma/Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field
• Teaching/tutoring experience is preferred
• Passionate and highly energetic as all lessons are packed with activities
• Love connecting with children and getting them excited about learning
• Charismatic and dynamic (yes, we need their attention on us)
• Can-do attitude and highly results-driven
• Reflective and able to work on feedback positively
• Strong work ethics
• Immense pride in your work (Commitment to the mastery of our craft)
• Strong command of the English language (both written and spoken)
• Madly in love with English

Working Days:

• Retail hours ;Teaching on both weekends is a requirement
• We believe that effectiveness is not about clocking the hours in an office. We provide flexbility to encourage peak performance. Other than the delivery of actual classroom lessons, teachers can choose where, how and when to perform other job duties as long as the tasks are fulfilled with utmost excellence by the expected date.

Benefits

• 4 teaching days and 1 flexible day per week
• Medical benefits
• Yearly vacation benefits
• Attractive year-end performance bonus

Job Description

• Industry/ Organization Type: Freight Forwarder
• Position Title: Logistic Coordinator / Customer Service Executive
• Working Location: Central – Marymount
• Working Hours: 5 days / Mon-Fri: 8.45am - 6pm
• Salary Package: Up to SGD 4000 + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Assist the sales department in their operations
• Facilitate coordination between customers, transporters, and warehouses
• Prepare necessary documentation for imports, exports, transshipments, and delivery order releases
• Verify all associated costs
• Respond to inquiries concerning rates, shipment tracking, and related issues
• Collaborate with oversea agents and customers to guarantee seamless shipment processes

APPLY NOW!!!

• Min. O level
• Min. 1 year of working experience in related role but must have experience in freight forwarding or logistics industry
• Experience in handling pets/animal shipment is a plus point

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #74342 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Overview
Our client is seeking for an Application Support Engineer to provide operational and user support for mission-critical HR systems. The successful candidate will be responsible for managing service requests, troubleshooting system issues, maintaining knowledge repositories, and ensuring the smooth operation of enterprise applications.

This role is ideal for candidates with application support, production support, helpdesk, or SAP HCM experience who enjoy problem-solving and delivering high-quality user support in a structured environment.

Responsibilities

• Manage and resolve application incidents, service requests, and user enquiries within agreed service levels.
• Ensure all requests are accurately logged, categorised, tracked, followed up, and closed in a timely manner.
• Investigate system issues, identify root causes, and provide effective resolutions or workarounds.
• Support users via phone, email, and ticketing systems.
• Develop and maintain a knowledge base comprising FAQs, troubleshooting guides, processes, procedures, and case studies.
• Ensure support documentation remains accurate and up to date.
• Disseminate system-related communications, including planned maintenance, downtime notifications, software provisioning instructions, and system enhancements.
• Analyse support tickets and trends to identify recurring issues and recommend process improvements.
• Prepare regular helpdesk and support reports, including recommendations to reduce incident recurrence.
• Support audit requests by retrieving system records and relevant support information.
• Review and enhance support processes and operational procedures when required.
• Collaborate with business users, project teams, and technical teams to resolve issues and improve service delivery.
• Participate in operational reviews and support initiatives as assigned.

Requirements

• Diploma or Degree in Computer Science, Information Systems, Engineering, or a related discipline.
• Minimum 2 years of experience in Application Support, Production Support, Helpdesk, or IT Support roles.
• Good knowledge of information technology and enterprise application support.
• Experience with SAP HCM ERP is good to have.
• Familiarity with incident management, ticketing systems, and service management processes.
• Good troubleshooting, analytical, and root cause analysis skills.
• Excellent verbal and written communication skills.
• Customer-focused, proactive, and able to work independently.
• Good attention to detail with a commitment to service excellence.

Thankyou for your interest!

We respect your privacy andall communication will be treated with confidentiality. If you wish to knowmore about this position or explore other roles, please prepare your updatedprofile and get in touch with our consultant at  cristina.malijan@manpower.com.sg

CristinaMalabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement andcommunications with us pursuant to this advertisement will constitute informedconsent to the collection, use and/or disclosure of personal data byManpowerGroup Singapore for the purpose of carrying out its business, incompliance with the relevant provisions of the Personal Data Protection Act2012. To learn more about ManpowerGroup's Global Privacy Policy, please visithttps://www.manpower.com.sg/privacy-policy