Total 2,305 Customer Service job vacancies

Job scope:

• Provide technical and after-sales service for Endoscopy equipment in local hospitals.
• Oversee installation of equipment according to specifications.
• Provide basic user training for equipment installed and coordinate with customers and site preparation of Endoscopy equipment.
• Analyze malfunctions.
• Consult engineering supervisor to resolve problems.
• Propose and advise customers in sign-ups of service contract.
• Perform servicing, repairing, and Preventive Maintenance for Endoscopy equipment under Maintenance contract
• Prepare site for installation of new Endoscopy Medical equipment, coordinating with customers.
• Support Sales and Marketing team in promotion of accessories and stand-in cases for endoscopy procedures to better understand the use and customer’s feedback.

Job Requirement:

• Diploma in Biomedical, Electrical, Electronic, or Mechanical Engineering, or equivalent.

• 0-2 years of related field service experience. Fresh graduate is acceptable.

• Technical Skills:
  - Device Troubleshooting: Ability to diagnose and repair multi-symptom hardware and software issues on complex electro-medical devices.
  - Calibration & Preventive Maintenance (PM): Expertise in following strict biomedical Standard Operating Procedures (SOPs) to guarantee device safety, compliance, and accuracy.
  - Network/ IT Integration: Understanding of hospital networking systems to ensure medical devices communicate seamlessly with electronic health records.

• Soft Skills:
  - Customer-Facing Communication: Must act as the face of service excellence, routinely interacting with doctors, nurses, and hospital biomedical teams.
  - High-Pressure Adaptability: Capacity to prioritise service effectively to minimize equipment downtime and ensure optimal patient care.
  - Physical& Availability Requirements: Must be physically capable of lifting equipment, willing to be on-call for after office hour or weekend duty
  
• Good communication and problem-solving abilities when collaborating with both internal teams and external stakeholders.
  
• Able to work independently and is detailed-oriented.
  
• Able to attend to breakdown after office hours or stand-in cases on weekends.

Job Description:

• Responsible for developing, testing, and improving premium connections and OCTG products during the development phase, ensuring they meet rigorous industry standards.
• Coordinating with customers and providing technical advice/training on the range of OCTG products, often involving rig field services.
• Executing validation tests (often in specialized, high-pressure, or high-temperature environments) to verify the integrity and performance of new designs.
• Planning, managing, and documenting test results for internal and client review.

Requirements:

• Min Diploma in Mechanical/ Manufacturing/ Precision Engineering, or equivalent.
• Minimum 3 years of experience in Oil and Gas, specifically with OCTG and downhole tools.
• Knowledge of ISO/API standards related to OCTG and connections. 

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Description:

• In charge of identifying, deploying and driving the successful completion of targeted projects and initiatives that deliver operational and financial results, as well as improved customer satisfaction.
• Taking charge as a Business Partner to the Site to drive step-change improvements in business performance by analysing company processes and procedures and developing process enhancement strategies.
• Establish and implement an effective framework and structure across the organization to enable continuous business improvement.
• Collaborate with stakeholders to enhance productivity.
• Lead Continuous Improvement (CI) projects within the business, including training, coaching, guiding, and delivering outcomes.
• Stay up to date with developments in management practices and process optimization

Requirements:

• Min Degree in business or technical/mechanical engineering/operational discipline or relevant
• Minimum 3 years of working experience in delivering step change in business performance
• Experience in business improvement tools & techniques, with associated certification (e.g. Lean, Theory Of Constraints), coupled with demonstrable knowledge and experience in real world applications
• Six sigma certification a plus

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Description:

• In charge of identifying, deploying and driving the successful completion of targeted projects and initiatives that deliver operational and financial results, as well as improved customer satisfaction.
• Taking charge as a Business Partner to the Site to drive step-change improvements in business performance by analysing company processes and procedures and developing process enhancement strategies.
• Establish and implement an effective framework and structure across the organization to enable continuous business improvement.
• Collaborate with stakeholders to enhance productivity.
• Lead Continuous Improvement (CI) projects within the business, including training, coaching, guiding, and delivering outcomes.
• Stay up to date with developments in management practices and process optimization

Requirements:

• Min Degree in business or technical/mechanical engineering/operational discipline or relevant
• Minimum 3 years of working experience in delivering step change in business performance
• Experience in business improvement tools & techniques, with associated certification (e.g. Lean, Theory Of Constraints), coupled with demonstrable knowledge and experience in real world applications
• Six sigma certification a plus

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Description:

• Responsible for managing key customer accounts and identifying new business opportunities,
• In charge of expanding the market share while developing and executing sales strategies
• In charge of forecasting sales and establishing revenue targets set by company
• Responsible for preparing and negotiating proposals, quotations, and agreements with customer
• Ensure timely delivery of services to and payment from customers
• Responsible for coordinating with different department to ensure support to customers

Job Requirement:

• Minimum Degree in Mechanical/Manufacturing/Aeronautical Engineering or equivalent.
• Minimum 3 years of working experience in sales in the aerospace or aviation industry
• Oversea Travelling required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Cloud & Data Centre Solutions

ST Engineering Cloud and Data Centre Solutions Pte Ltd provide all aspects of cloud management, services, and solutions, from initial setup and migration to ongoing operations and optimization. Services include engineering works to design, build and provide facility management service for mission critical environments such data centers, disaster recovery, and business continuity sites.

Together, We Can Make A Significant Impact

This position involves being responsible for providing deep mechanical engineering expertise to ensure high availability, efficiency, and reliability of all mechanical systems within the data centre. This role supports critical facility operations, establishes engineering standards, oversees mechanical maintenance, and ensures that all infrastructure—including cooling systems, HVAC, CRAC/CRAH units, chillers, and fuel systems—meets performance, resilience, and regulatory requirements.

The individual will need to work effectively as part of a team and communicate professionally with colleagues, supervisors and customers.

Be Part of Our Success

• Serve as the primary technical authority for mechanical and thermal systems across the data centre.
• Establish mechanical engineering standards, operating guidelines, and performance benchmarks.
• Provide technical input and consultation for cooling designs, system upgrades, troubleshooting, and incident investigations.
• Conduct system performance audits, thermal risk assessments, and efficiency studies.

• Oversee mechanical equipment operations including (but not limited to) :
• Chillers and chiller plants
• Cooling towers and condenser water systems
• CRAC/CRAH units & In-Row/In-Rack cooling systems
• AHUs, ventilation systems, and building HVAC
• Pumps, heat exchangers, valves, and piping networks
• Fuel systems (for generators) from a mechanical perspective
• Fire suppression and water leak detection systems

• Improve resilience and uptime of mechanical systems through continuous improvement programs.
• Lead mechanical Root Cause Analyses (RCA) for cooling or mechanical incidents.
• Maintain and update mechanical schematics, sequence of operations (SOO), and emergency procedures.
• Support thermal load studies, bottleneck analysis, and cooling capacity planning.
• Evaluate redundancy strategies (N, N+1, 2N) and mechanical failover scenarios.
• Review and approve mechanical designs, technical drawings, method statements, and shop drawings.
• Serve as SME for construction, renovation, and expansion projects involving mechanical systems.
• Participate in FAT, SAT, IST, and integrated cooling system performance testing.
• Ensure all new installations meet safety, efficiency, and uptime requirements.
• Ensure compliance with all relevant standards and codes (ASHRAE, ISO, NFPA, local building and mechanical codes).
• Enforce mechanical safety protocols and review risk assessments and PTW/LOTO processes as applicable.
• Maintain accurate mechanical documentation, system reports, performance logs, and audit records.

Qualities We Value

• Bachelor’s Degree in Mechanical Engineering or equivalent.
• At least 5 years of experience in data centre, mission-critical, industrial, or large-scale HVAC/ Mechanical engineering.
• Strong knowledge of chilled water systems, air distribution, thermal management, and mechanical redundancy design.
• Experience with cooling optimization, PUE improvement initiatives, and energy efficiency strategies.
• Strong analytical and problem-solving skills in mechanical system operations.
• Ability to interpret mechanical schematics and engineering drawings.
• Strong vendor and project management capabilities.
• Excellent communication and detailed technical documentation skills.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Cloud & Data Centre Solutions

ST Engineering Cloud and Data Centre Solutions Pte Ltd provides all aspects of cloud management, services, and solutions, from initial setup and migration to ongoing operations and optimization. Services include engineering works to design, build and provide facility management service for mission critical environments such data centers, disaster recovery, and business continuity sites.

Together, We Can Make A Significant Impact

We are seeking an experienced AWS Platform Lead to lead the end-to-end onboarding of new AWS accounts and workloads into our AWS Landing Zone environment, built with AWS Control Tower and aligned with CIS and AWS Foundational Security Best Practices.

As a AWS Platform Lead, you will act as the primary liaison between application teams, cloud engineering, and security teams — ensuring each new AWS account is provisioned, configured, and handed over to operations with compliance, security, and governance fully in place.

Be Part of Our Success

Onboarding Process Management

• Own and manage the AWS account onboarding process from request intake to production readiness.
• Work closely with application and business teams to understand requirements and timelines.
• Coordinate with Cloud Engineering, Security, Networking, and DevOps teams for necessary configurations.

Account Provisioning & Configuration

• Oversee AWS account creation via Control Tower Account Factory.
• Ensure baseline controls (GuardDuty, Security Hub, IAM Identity Center, CloudTrail, etc.) are enforced as part of Infrastructure as Code.
• Confirm network connectivity (VPC, Transit Gateway, etc.) and restrictions are correctly applied.

Compliance & Security Assurance

• Validate that CIS and AWS Foundational Security Best Practices are met before handover.
• Facilitate reviews with Security Engineers for compliance posture and remediation.

Stakeholder Communication

• Act as the primary point of contact for onboarding-related queries.
• Provide onboarding status updates to stakeholders and management.
• Maintain onboarding documentation, FAQs, and knowledge base for self-service guidance.

Continuous Improvement

• Identify and implement process improvements, automation opportunities, and efficiency gains in onboarding workflows.
• Collaborate with DevOps teams to embed automation pipelines for account setup.

Qualities We Value

• 5+ years in enterprise scale IT operations, cloud service delivery, or project management (AWS experience preferred).
• Strong understanding of AWS Control Tower, AWS Organizations, IAM, networking, and core security services.
• Familiarity with CIS Benchmarks, AWS Well-Architected Framework, and security best practices.
• Proven ability to manage structured workflows and process documentation.
• Excellent communication skills for working with both technical and non-technical audiences.
• Technical exposure in Infrastructure-as-Code (Terraform, CloudFormation); CI/CD pipelines (Jenkins, GitLab CI); Security & compliance (IAM, Security Hub, AWS Config).
• AWS Certified Solutions Architect or other relevant AWS certifications are a plus.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architecture.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

• 5 days work week, Working Hours: 8.30am to 5.30pm
• Office location: Near Jurong East MRT
• Friendly working environment

Responsibilities

The Field Service Engineer is expected to perform the following technical support for semiconductor equipment at customer sites:

• Install, commission, calibrate and test automation machines with team members.
• Troubleshoot and repair machines malfunctions to minimize downtime.
• Conduct spare parts replacement.
• Provide routine technical support and on-site production assistance to clients.
• Monitor machine performance and submit report and feedback timely.
• Ensure all service activities comply with Safety and Regulatory Standards.
• Build and keep strong relationships with customers and internal team.

Requirements

• Diploma or Degree in Engineering, Factory Automation or related fields.
• Ability to read mechanical, pneumatic and electrical drawing/diagrams.
• Hands-on experience in machine installation and maintenance.
• Prior exposure to automation machinery in semiconductor industry is an added advantage.
• Good communication and problem solving skills.
• Basic proficiency in MS Office Applications (i.e. Excel, Word).
• Hands-on experience on Automotive servicing is welcome.
• Training will be provided.

• Perform process setup and buyoff for both Drive Backend Assembly, ensuring that yield, cycle time, and quality outcomes meet defined targets
• Support product ID label buyoff to ensure compliance with product specifications and standards• Monitor production yield to detect any excursions, conduct process mapping, and implement immediate containment (stop bleeding)
• Establish hypotheses, design experiments to identify root causes, propose corrective actions, and report findings to engineers
• Escalate process and technical issues appropriately per PMP requirements
• Conduct basic data queries and analysis to provide relevant information and insights for engineering teams
• Ensure process sustainability by monitoring KPIVs/KPOVs and managing Fast Triggering systems to maintain stable and controlled operations
• Lead or participate in continuous improvement projects aimed at enhancing production efficiency in a consistent and sustainable manner
• Perform additional tasks and responsibilities as assigned to support team, department, and company Objectives and Key Results (OKRs)

Requirements:

• Diploma in Engineering and related disciplines
• Strong data querying and analytical capabilities
• Proficient in English with strong verbal and written communication skills
• Able to perform effectively under pressure and meet deadlines
• Demonstrates strong resilience, adaptability, and positive work attitude

To submit your application, please apply online to apply@rn-care.com or call +65 6514 9838 for a private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd

EA License No: 17C8900

About the role

Wharton Preschool Pte Ltd is seeking passionate and experienced Infant/Toddler Chinese Educators to join our team on a full-time basis. As an Infant/Toddler Educator, you will play a crucial role in providing high-quality early childhood education and care to our youngest learners in the Sembawang North Region.

What you'll be doing

• Identify How Children (Birth to Age 3) Learn and Develop
• Assist in Planning and Implementing Developmentally Appropriate Teaching, Learning and Caregiving Approaches Aligned to Curriculum Frameworks
• Assist in Observation and Documentation of Children’s Learning
• Assist in Integrating Respectfulness, Responsiveness and Reciprocity within the Curriculum
• Assist in Setting up Quality Learning Environments
• Display Sensitivity to Each Child’s Needs (within a Group Setting) through Respectful, Responsive and Reciprocal Interactions and Relationships with Children
• Support Children’s Development of Secure Attachments through Warm, Consistent and Nurturing Caregiving (Infant/Toddler Educarer, Beginning Educarer)
• Adhere to Health, Safety, Nutritional and Hygiene Standards and Procedures (Infant/Toddler Educarer, Beginning Educarer)
• Collaborate with Colleagues to Foster Positive Workplace Relations (Infant/Toddler Educarer, Beginning Educarer)
• Communicate and Relate Effectively at the Workplace
• Demonstrate Understanding of the Centre’s Vision, Mission and Values (Infant/Toddler Educarer, Beginning Educarer)

What we're looking for

• WSQ Higher Certificate in Infant Care (HCIC) or Advanced Certificate in Early Years (ACEY)

• Minimum 1 year of experience working with infants and/or toddlers in a childcare setting

• Strong understanding of child development and age-appropriate teaching/caregiving practices

• Excellent communication and interpersonal skills to build positive relationships with children and their families

• Patience, creativity, and a genuine passion for early childhood education

• Ability to work collaboratively as part of a dedicated team

What we offer

At Wharton Preschool, we are committed to nurturing and developing our employees. We offer competitive remuneration, opportunities for professional development, and a supportive work environment that values work-life balance. Our employees also enjoy access to various health and wellness initiatives, as well as discounts on our preschool services.

Apply now to join our dynamic team and make a meaningful difference in the lives of young children.

We are seeking a proactive and customer-focused Assistant Service Delivery Manager to support the delivery of high-quality services to our clients. The successful candidate will work closely with customers, internal teams, and stakeholders to ensure service commitments are met and operational issues are resolved efficiently.

Key Responsibilities

• Support the management of day-to-day service delivery operations and client engagements
• Coordinate with internal teams to ensure service levels and customer expectations are achieved
• Monitor service performance, track incidents, and follow up on issue resolution
• Assist in preparing service reports, documentation, and operational reviews
• Manage customer communications and maintain positive client relationships
• Support service improvement initiatives and process optimization activities
• Coordinate project activities and ensure timely delivery of assigned tasks
• Escalate service issues where necessary and assist in driving resolution

Requirements

• Diploma or Degree in Information Technology, Business, Engineering, or a related field
• Minimum 2 years of experience in Service Delivery, Service Management, IT Operations, Customer Support, or a related function
• Experience supporting service delivery activities and customer-facing operations
• Strong communication and stakeholder management skills
• Good organizational and coordination abilities
• Proficient in Microsoft Office applications
• Ability to work in a fast-paced environment and manage multiple priorities

Preferred Qualifications

• Experience in IT services, managed services, or infrastructure support environments
• Exposure to ITIL processes or service management frameworks
• Experience in incident management, service reporting, or operational coordination

What We Offer

• Career growth and development opportunities
• Exposure to enterprise-level service delivery operations
• Collaborative and supportive work environment
• Opportunity to work with diverse stakeholders and clients

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to bianca@talentsis.com.sg for immediate processing.

(EA Reg No: 20C0312)

Compliance & Operations Analyst — AML / KYC / Regulatory Support

Job PurposeProvide compliance, regulatory and operational support across client/investor onboarding, AML/KYC reviews, regulatory reporting and service‑provider coordination to ensure robust compliance controls and efficient fund operations.

Key Responsibilities : Compliance / AML / KYC / Regulatory Support

• Support client and investor onboarding reviews: collect, review and validate KYC documentation, perform accredited investor checks, and assess source of wealth / source of funds.
• Conduct screening (PEP/sanctions) and follow up on screening alerts and remediation actions.
• Coordinate with external compliance consultants, fund administrators and other third parties on AML/KYC and regulatory matters.
• Maintain compliance registers, onboarding logs, outsourcing registers, periodic review trackers and related documentation.
• Assist in preparation and follow‑up for compliance meetings, internal reviews, audits and regulatory requests.
• Support preparation and responses for MAS surveys and other regulatory/reporting matters; coordinate information gathering and follow‑up with management or external advisers.
• Coordinate updates to policies, procedures, compliance manuals and internal control documents.
• Support review and periodic due diligence of service‑provider arrangements and outsourcing documentation.

Reporting / Operations / Administration

• Support onboarding of banks, brokers, custodians, RMs and external counterparties including account openings, maintenance, authorised signatory updates, trading authorities, LPOAs and SFTP/data‑feed access.
• Act as point of contact between fund administrators and investors for new subscriptions into sub‑funds.
• Assist investor onboarding through administrator processes: coordinate subscription documentation, KYC materials and follow‑up queries.
• Coordinate with investors, administrators and internal stakeholders to ensure subscription and account onboarding tasks are completed timely.
• Liaise with technology vendors and reporting platforms on reporting access, SFTP setup, data feeds and data consolidation.
• Serve as central coordinator among management, clients, administrators, banks, brokers, custodians, auditors, compliance consultants and other service providers.

Required Qualifications & Experience

• Degree in law, finance, business, risk/compliance or related field (or equivalent experience).
• 3+ years’ experience in AML/KYC, compliance, regulatory reporting or fund operations.
• Practical experience with investor KYC, source of funds/wealth assessments, screening tools and regulatory filings (preferably Singapore/MAS experience).

Skills & Competencies

Strong understanding of AML/KYC frameworks, sanctions/PEP screening and regulatory requirements.
High attention to detail and strong documentation skills.
Good stakeholder management and client-facing communication.
Ability to manage multiple tasks, prioritise and follow through.
Proficient in MS Office; familiarity with screening/KYC tools, fund admin systems and SFTP/data feeds advantageous.
Discretion handling confidential information and sound judgement in escalation.
When you apply, youvoluntarily consent to the disclosure, collection and use of your personal datafor employment/recruitment and related purposes in accordance with the TechAalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)
Confidentiality is assured,and only shortlisted candidates will be notified for interviews.
For perm roles.
Tech Aalto Pte Ltd | 24S2130 EA | Pushpanjli Kir | R1657306.

NO EXPERIENCE NECESSARY
Driving License Class 2 with Bike preferred

Responsibilities

• Install water purifier systems at customer premises following company standards
• Test water purifier systems to ensure proper function and safety before handover
• Service water purifiers by performing routine maintenance to maintain optimal performance
• Repair water purifier systems promptly to minimize customer downtime
• Maintain clean and tidy workmanship in customers’ homes and offices to uphold company reputation
• Communicate clearly and politely with customers and colleagues to ensure smooth service delivery

Preferred competencies and qualifications

• Meticulousness in workmanship to ensure high-quality service and customer satisfaction
• Good interpersonal skills to facilitate effective communication with customers and team members

Other Information

Benefits

• Mobile phone allowance to support job connectivity
• Motorcycle allowance to contribute towards fuel and upkeep
• Attendance bonus rewarding consistent presence
• Hospitalisation coverage through medical insurance
• Personal accident coverage for protection while on the job

We are looking for a detail-oriented and proactive

Customer Service Executive to support and manage end-to-end air freight reservation operations. The role involves close coordination with stakeholders, airlines, vendors, and internal teams to ensure timely, compliant, and cost-effective shipment handling. Fresh graduates are welcome to apply, as training will be provided.

Operation Hours: 5.5 days work week

• 0900 - 1800 Mondays -Fridays
• 0900 - 1200 Saturdays (Alternate upon confirmation)

Working Location: Airport Cargo Road

Job Descriptions:

• Booking & Space Reservation, arrange and secure cargo space with airlines, co-loaders
• Monitor carrier schedules and capacity availability to ensure timely shipment departures.
• Negotiate and obtain competitive freight rates from carriers and co-loading partners. Confirm bookings and communicate flight details to customers and internal stakeholders.
• Customer Service & Shipment Coordination and respond promptly to customer inquiries regarding shipment schedules, booking status, transit times, and service options.
• Provide customers with shipment updates, delays, schedule changes, and operational advisories. Resolving shipment discrepancies, delays, offloads, and service issues.
• Maintain strong relationships with customers through proactive communication and problem resolution.
• Documentation & System Management, verify booking information, shipping instructions, and cargo details for accuracy.
• Prepare and update booking records in the freight management system.
• Ensure all shipment data, rates, and operational information are accurately recorded and maintained.
• Coordinate documentation requirements with customers, carriers, and overseas agents.
• Carrier & Vendor Management. Liaise closely with airlines, co-loaders, and internal team regarding space allocation and shipment movements.
• Monitor carrier performance and identify alternative routing solutions when required.
• Ensure adherence to export regulations, compliance requirements, and airline policies.
• Prepare billing, costing, and job closure documentation, ensuring accuracy and completeness.
• Support operational improvements and carry out ad-hoc duties as assigned by management.

Requirements:

• Diploma or equivalent qualification in Logistics, Supply Chain, or related field.
• Preferred individuals with experience using Sysfreight or Cargowise.
• Prior experience in air freight (operations/customer service role) is preferred. Fresh graduates are welcome to apply ; on-the-job training will be provided.
• Familiarity with air freight processes, compliance and procedures.
• Good communication and coordination skills.
• Strong attention to detail and ability to handle multiple shipments simultaneously.
• Proficient in Microsoft Office and freight management systems.
• Ability to work independently and as part of a team in a fast-paced environment.

What We Offer

• Competitive remuneration package
• Exposure to end-to-end air freight operations/customer service
• Supportive team environment with growth opportunities

Job Description

• Attend to patients’ needs in a calm, courteous, and professional manner

• Handle new clients/patients’ inquiries and provide prompt responses and assistance

• Promote positive relations with all individuals who come into contact with the clinic

• Maintain confidentiality of all patient information and pertinent health screening data

• Work cohesively with other departments and co-workers as part of a team

• Analyze and resolve problems while exercising good judgment

• Perform basic clinical procedures, including triage measurements such as height and weight (training will be provided)

• Demonstrate willingness and interest to learn phlebotomy and other basic clinical skills (training will be provided)

Job Requirements

• Background in customer service / front desk / concierge roles

• Minimum GCE N / O Levels

• Excellent communication and interpersonal skills

• Experience as a receptionist or front-line counter staff will be an added advantage

• IT-savvy and comfortable using computer systems

• Keen interest in learning basic clinical procedures, including phlebotomy and patient triage

• Able to commit to a 5.5-day work week (Monday to Friday; Saturday)