Total 3,394 Customer Service job vacancies

Summary
The L1 Service Operations Analyst is responsible for providing first-level support for production systems and infrastructure to ensure smooth day-to-day operations. This role focuses on system monitoring, incident management, and operational support within the Data Centre environment, while collaborating closely with L2 teams to maintain system stability, availability and performance.

Responsibilities

• Monitor and manage scheduled jobs using Control-M, including batch processing and end-of-day cycles
• Identify, troubleshoot, and escalate job failures in accordance with standard operating procedures (SOPs)
• Perform initial incident diagnosis and ensure timely escalation to L2 support teams
• Support application deployments, migration activities, and operational readiness checks
• Execute tape management operations, including loading, unloading, vaulting, and reconciliation
• Manage user access and password requests through PALMS, including privileged access requests
• Perform basic UNIX/Linux system checks and execute commands using tools such as PuTTY and WinSCP
• Support SWIFT-related operations, including daily monitoring and secure file handling
• Carry out Data Centre operational tasks, including access control, environmental monitoring, and compliance checks
• Maintain accurate logs, reports, and operational documentation
• Ensure all activities comply with security policies, audit requirements, and regulatory standards

Requirements

• Diploma or Bachelor’s Degree in Information Technology, Computer Science, or a related field
• 0–2 years of experience in IT operations, service desk or infrastructure support
• Basic knowledge of Control-M scheduling tool
• Familiarity with UNIX/Linux operating systems
• Experience with monitoring tools (e.g., Helix or similar platforms)
• Proficiency in tools such as PuTTY and WinSCP
• Understanding of incident management and escalation frameworksStrong attention to detail with the ability to follow defined procedures
• Effective communication and collaboration skills
• Ability to work under pressure in a fast-paced, high-availability environment

Responsibilities:

• Supervise and perform fault diagnosis, trouble shooting and maintenance of power system/component in workshops and on-board vessels
• Lead a team of electricians to complete CM and PM tasks in safe and timely manner
• Ensure the safety and welfare of the team members being assigned
• Liaise with client and subcontractors pertaining to maintenance programs
• Partner with SRM to ensure delivery of project milestones

Requirements:

• Diploma or Degree in Electrical & Electronics Engineering
• Experience in power engineering and maintenance of electrical components
• Knowledge in reading electrical circuit diagram.
• Experience in testing/calibration of high/low voltage equipment or fault analysis
• Knowledge in both electrical/electronic system
• Experience in DC system preferred
• Able to lead and manage a small team to complete jobs assigned
• Able to motivate and create a positive working environment and culture in the department
• Willing to work in Changi area
• Able to work in outdoor environment-heat, grease, dust
• Those with no prior experience are also welcomed to apply
• Only Singapore Citizens need apply

Other Information:

• Location: Changi
• Transport provided at or nearby: Jalan Bahar, Pioneer MRT, Boon Lay MRT, Lakeside MRT, Jurong West & East, Jalan Bukit Merah, Choa Chu Kang MRT, Bukit Panjang Plaza, Woodlands, Sembawang MRT, Yishun MRT, Bishan MRT, Ang Mo Kio MRT, Hougang Ave 8, Sengkang Square, Punggol Central, Pasir Ris MRT, Tampines MRT, Tanah Merah MRT
• 5 days work week
• Working Hours: 7.45am-5pm

Join a dynamic healthcare laboratory environment where you will play a vital role in supporting laboratory operations and ensuring the smooth processing of clinical specimens. This is an excellent opportunity for individuals with a background in biomedical sciences or biotechnology who enjoy working in a detail-oriented and patient-focused setting.

Key Responsibilities

• Support daily laboratory operations under the guidance of laboratory professionals and supervisors
• Assist with specimen collection, processing, and preparation for laboratory testing
• Perform patient registration, documentation, and other administrative duties as required
• Conduct phlebotomy procedures when assigned, ensuring a professional and positive patient experience
• Verify patient information and maintain strict confidentiality in accordance with healthcare standards
• Liaise with healthcare professionals to clarify laboratory requests and ensure accurate specimen processing
• Communicate laboratory information accurately while adhering to established reporting and verification protocols
• Maintain accurate records and ensure compliance with laboratory procedures and quality standards

Requirements

• Diploma in Chemical Process Technology (CPT), Biotechnology, Biomedical Science, or a related discipline
• Strong communication and interpersonal skills
• Meticulous, organized, and comfortable working with data and numerical information
• Proficient in Microsoft Office applications
• Able to thrive in a fast-paced healthcare environment

Interested applicants are invited to submit their updated resume to healthcaretemps@recruitexpress.com.sg with the subject header: Laboratory Operations Assistant

We regret that only shortlisted applicants will be contacted.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

Job Descriptions

• Undertaking the responsiblity of teaching the class in accordance to our curriculum and guidelines.
• Classroom management, planning of curriculum, prepare teaching aids and classroom decoration.
• Collaboration with all teaching staff to achieve high standard of teaching and caring to children.
• Evaluate and document children’s progress development and communicate professionally with parents regarding their children’s performance.
• Ensure the safety and well beings of children remail vigilant at all times, follow health, safety, nutritional and hygiene standards.

Job Requirements

• Diploma in Early Childhood Care & Education/Advanced Certificate in Early Years.
• Computer literacy.
• Good Communication and Interpersonal Skills.

Must be a good team player

Company Overview

My Little Campus is part of Horizon Education Asia Limited (HEAL), providing comprehensive education across Pre-Primary to Training Institutes. We serve Southeast Asia with tailored education services through a growing network of facilities focused on impactful learning.

Job Summary

Join My Little Campus as a

Principal

to lead centre operations, inspire and develop teaching teams, ensure compliance with regulatory requirements, and foster strong partnerships with families and the community. You will play a key role in driving programme quality, maintaining a safe and nurturing learning environment, and supporting children's holistic development and school readiness.

Responsibilities

• Lead and oversee the overall operations of the centre in compliance with ECDA regulations, licensing requirements, and My Little Campus' policies and standard operating procedures.
• Ensure the delivery of high-quality preschool programmes that support children's holistic development, learning success, and school readiness.
• Uphold and reinforce high standards of health, safety, nutrition, hygiene, and child protection practices throughout the centre.
• Champion the centre's vision, mission, and core values, ensuring alignment among staff, children, families, and stakeholders.
• Lead, mentor, coach, and develop teaching and non-teaching staff through performance management, professional development, and capability-building initiatives.
• Provide guidance and practical solutions to support staff in overcoming operational, administrative, and professional challenges.
• Monitor teaching quality, curriculum implementation, classroom practices, and learning environments to drive continuous improvement.
• Establish and maintain effective systems, processes, and controls to ensure smooth daily operations and service excellence.
• Foster a positive, collaborative, and inclusive workplace culture that promotes teamwork, accountability, and staff engagement.
• Build strong partnerships with parents, families, and the community through effective communication, engagement initiatives, and relationship management.
• Manage centre resources, staffing, enrolment, and administrative matters to ensure operational efficiency and sustainability.
• Support recruitment, onboarding, staff retention, and succession planning initiatives to strengthen the centre's long-term capabilities.
• Lead investigations, incident management, and follow-up actions relating to staff, children, parents, and centre operations where required.
• Drive centre improvement projects and quality assurance initiatives to enhance organisational effectiveness and stakeholder satisfaction.
• Perform classroom teaching, staff coverage, and other duties as assigned by Management when operational needs require.

Required competencies and certifications

• Degree in Early Childhood Care and Education (ECCE) or Degree in any discipline with Diploma in Pre-school Education-Leadership (DPL)
• Minimum 2 years of supervisory experience in a childcare setting, including infant care

Preferred competencies and qualifications

• Experience leading and managing teams in childcare environments
• Knowledge of curriculum and pedagogy relevant to early childhood education
• Experience managing centres with multiple bays or capacity of 80 to 120 children

Be part of a healthcare team dedicated to delivering a seamless and positive patient experience. This role is ideal for individuals who enjoy interacting with people, coordinating appointments, and supporting daily clinic operations in a fast-paced healthcare environment.

Key Responsibilities

• Welcome and register patients professionally and efficiently
• Coordinate and manage appointment bookings and rescheduling requests
• Attend to patients' enquiries and provide accurate information on clinic services
• Assist with patient screening and basic pre-consultation procedures
• Support referral processes, payment collection, and checkout activities
• Perform administrative and documentation duties to ensure smooth clinic operations
• Work closely with healthcare professionals to deliver excellent patient care and service

Requirements

• N Levels, O Levels, A Levels, Diploma, or equivalent qualification
• Strong communication and interpersonal skills
• Customer service-oriented with a positive attitude
• Able to commit for a minimum of 3 months
• Available to commence work within a short notice period
• Prior healthcare experience is not required as training will be provided

Interested applicants are invited to submit their updated resume to healthcaretemps@recruitexpress.com.sg with the subject: Patient Care & Clinic Services Associate

We regret that only shortlisted applicants will be contacted.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

1. Financial Strategy & Corporate Planning

• Develop and execute financial strategies aligned with company growth objectives.

• Lead long-term financial planning including expansion budgeting, capital expenditure (CAPEX), and investment analysis.

• Provide financial advisory support to the Board and senior management.

• Evaluate strategic initiatives including new product lines, automation investments, and export expansion.

2. Budgeting & Cost Control

• Prepare and oversee annual operating budgets and rolling forecasts.

• Monitor food cost percentage, raw material price fluctuations, and yield variances.

• Implement cost-control systems for production, labour, logistics, and overhead expenses.

• Develop financial dashboards and KPIs for operational transparency.

3. Cash Flow & Working Capital Management

• Manage cash flow planning and ensure sufficient liquidity for operations.

• Oversee accounts receivable, accounts payable, and inventory turnover cycles.

• Optimise working capital to reduce waste and improve financial efficiency.

• Negotiate credit terms with suppliers and financial institutions.

4. Financial Reporting & Compliance

• Ensure accurate and timely preparation of financial statements.

• Oversee statutory compliance including corporate tax, GST, and audit requirements.

• Liaise with external auditors, tax advisors, and regulatory authorities.

• Ensure adherence to Singapore accounting standards and corporate governance frameworks.

5. Risk Management & Internal Controls

• Develop internal control systems to mitigate operational and financial risks.

• Oversee inventory valuation, batch costing, and shrinkage control.

• Implement fraud prevention and financial risk monitoring mechanisms.

• Conduct regular internal financial audits.

6. Funding & Investor Relations

• Support fundraising initiatives including bank financing or investor funding.

• Prepare financial models, valuation reports, and business projections.

• Engage with investors and financial institutions as required.

• Manage grant claims and government funding compliance (if applicable).

7. Leadership & Team Management

• Lead and mentor finance, accounting, and administrative teams.

• Establish clear performance KPIs and accountability frameworks.

• Collaborate closely with operations, procurement, and business development teams to align financial objectives.

Event and Logistics Coordination

• Provide end-to-end coordination and logistical support for OLE-led internal and external events, including Staff Townhall, Leaders Townhall, EPIC Awards, CE Fireside Chats, DCE Connects, and other OLE-led sessions.
• Liaise with venue providers, event companies, caterers, and other vendors on bookings, set-up requirements, delivery timelines, and on-site arrangements to ensure smooth event execution.
• Coordinate all logistical requirements in accordance with the intended session design, including room layout, seating, registration, name tents, materials, AV support, refreshments, and any other arrangements required.
• Support site visits and walkthroughs where required to ensure venues and setups are in order ahead of each event.
• Provide on-site coordination support on the day of the event and follow up on any outstanding matters after the event where required.

Participant Management

• Provide end-to-end administrative support for participant management across OLE's events and staff engagement sessions.
• Support participant shortlisting, invitations, reminders, RSVP tracking, withdrawals, and replacements to ensure sessions are appropriately attended.
• Maintain an updated participant tracker to ensure a good spread of participants across divisions, departments, and staff groups, and to avoid repeated invitations to the same individuals where possible.
• Provide timely updates to the relevant OLE team member and flag any issues, delays, or gaps as they arise.

Procurement and Vendor Administration

• Provide end-to-end administrative support for procurement-related processes arising from OLE's events and operational needs, ensuring all activities are carried out in accordance with government procurement guidelines and HPB's internal processes.
• Prepare and coordinate required procurement documents such as Small Value Purchases (SVPs), Requests for Quotations (RFQs), comparative price schedules, and any other supporting documentation.
• Follow up with vendors to obtain quotations, specifications, supporting information, and invoices in a timely manner.
• Maintain an up-to-date procurement tracker covering quotation status, approvals, purchase orders, invoices, and payment follow-up, flagging any delays or gaps to the relevant team member promptly.
• Support post-event procurement close-out activities, including verification of deliverables against contracted scope, invoice processing, and audit-ready filing of all relevant documentation.

Session Administration, Notes and Feedback Management

• Provide comprehensive session administration support for OLE-led events and staff engagement sessions, including materials preparation, note-taking, and feedback management.
• Prepare all required session materials ahead of each session, including attendance lists, seating plans, discussion materials, flipcharts, post-its, and other activity supplies.
• Attend sessions where required to take clear and accurate notes capturing key discussion points, themes, and follow-up actions, and compile these for review and dissemination after each session.
• Collect, compile, and analyse participant feedback following each session to surface key themes, sentiments, and areas for improvement, and prepare summary reports for review by relevant stakeholders.

Knowledge Management and Records Maintenance

• Maintain organised and accessible records across OLE's initiatives to ensure information is current, properly filed, and easy to retrieve.
• Maintain organised trackers, folders, meeting notes, SOPs, reports, nomination records, participant lists, and project documents across OLE's initiatives, ensuring materials are properly filed and easy to retrieve.
• Ensure key documents are kept current and stored in the appropriate shared folders or systems at all times.
• Support the onboarding of new team members by ensuring relevant knowledge resources are accessible, updated, and easy to navigate.
• Review existing filing, tracking, and knowledge management practices and suggest practical improvements to enhance efficiency, accuracy, and accessibility of information.

Communications Administration

• Provide administrative support for OLE's internal communications, including management of the OLE email inbox and support for the dissemination of approved communications.
• Monitor and triage the OLE email inbox regularly, routing queries to the appropriate team members and maintaining proper records of follow-up actions.
• Support the dissemination or uploading of approved electronic mailers, announcements, or intranet updates to the relevant staff audiences in a timely manner.
• Coordinate with relevant stakeholders to obtain approved content and clearance before dissemination.
• Provide simple formatting or upload support using Canva or PowerPoint where required; note that content development and collateral design are not the primary focus of this role.

Requirements:

• At least a Diploma or GCE A-Level qualification, with 3 to 5 years of relevant working experience in administrative support, event coordination, stakeholder coordination, procurement support or related operational roles.
• Strong oral and written communication skills, with the ability to follow up clearly, politely and persistently with internal and external stakeholders.
• Strong project, time and task management skills, with the ability to manage multiple concurrent workstreams under tight timelines.
• Organized and meticulous, with strong attention to detail in tracking, filing, procurement documentation, attendance management and records maintenance.
• Proficient in Microsoft Office, including Excel, PowerPoint and Word, as well as Microsoft Teams, Zoom and common digital collaboration tools.
• Familiarity with AI tools such as ChatGPT, Claude or similar tools, and the ability to use these tools responsibly to improve productivity, organize information, summarize notes and support analysis.
• Familiarity with government procurement processes, including sourcing and quotation evaluation.

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411