Total 2,462 Customer Service job vacancies

Role Summary

The Operations & Customer Service Engineer provides first-line operational and technical support for customers. This role is responsible for handling customer requests, coordinating internal workflows, tracking issue resolution progress, and ensuring timely communication based on defined service processes and SLAs.
The role also supports daily operational activities in the data center environment under guidance from senior engineers and standard operating procedures (SOPs), including routine inspections, operational coordination, and basic hands-on support.
Technical and operational training will be provided to support the employee’s development in data center operations, customer support processes, and related technical knowledge.

Key Responsibilities

Customer Support & Coordination

·       Respond to customer requests and inquiries in a timely manner based on defined service processes and SLA requirements.

·       Perform initial issue checking and collect relevant information for internal escalation when required.

·       Maintain clear and professional communication with customers throughout the ticket handling process.

·       Coordinate with internal teams, vendors, and data center personnel to support issue resolution.

Ticket Management & Follow-up

·       Create, update, and track tickets throughout the handling process.

·       Follow up on pending actions and coordinate with relevant teams to ensure timely progress.

·       Maintain accurate ticket records, including updates, timelines, and resolution summaries.

Cross-Team Coordination

·       Collaborate with Engineering, Network/Infrastructure, Data Center Operations, and vendors to resolve complex issues.

·       Participate in incident escalation, handover, and shift-transition processes to maintain continuity.

Reporting & Documentation

·       Collect operational data and prepare reports as required.

·       Assist in maintaining SOPs, operational records, and knowledge base documentation.

·       Support continuous improvement activities by identifying recurring operational issues and process gaps.

Required Qualifications

·       Diploma, Higher NITEC, vocational education, or equivalent practical working experience.

·       Fresh graduates and candidates with relevant internship or working experience are welcome to apply.

·       Good communication and coordination skills.

·       Able to follow operational procedures and handle tasks in a structured and responsible manner.

·       Basic computer and IT skills.

·       Willingness to work in 4days shift rotations, including nights, weekends, and public holidays as required.

·       Willingness to support on-site operational activities in a data center environment.

Required Qualifications

·       Diploma, Higher NITEC, vocational education, or equivalent practical working experience.

·       Fresh graduates and candidates with relevant internship or working experience are welcome to apply.

·       Good communication and coordination skills.

·       Able to follow operational procedures and handle tasks in a structured and responsible manner.

·       Basic computer and IT skills.

·       Willingness to work in 4days shift rotations, including nights, weekends, and public holidays as required.

·       Willingness to support on-site operational activities in a data center environment.

·       Experience in customer service, operations support, technical support, service desk, or related roles.

·       Familiarity with ticketing or workflow systems (e.g., Jira, ServiceNow, Zendesk).

·       Basic understanding of IT infrastructure, servers, networking, or Linux systems.

·       Experience working in data center, telecommunications, cloud service, or IT service environments is a plus.

Language Requirements

• English: Good written and spoken communication skills required.
• Ability to communicate in Mandarin is preferred to support coordination with Mandarin-speaking customers, vendors, and overseas teams.

*PART TIME ROLES, 30-HOURS WORK WEEK AVAILABLE

*Those without experience are welcome to apply

*Willing to work with primary school going children

*Willing to travel to NE (Sengkang, Hougang) or E (Bedok North) area for work. Centres within 10-15 minutes walk or via feeder service from MRT.

Job Summary:

Work in an environment that is challenging, yet collaborative and creative. Our people thrive on growth and development and lead in delivering impactful services to families in a VUCA world.

As Mentor, After-School Services, you are responsible for inspiring and helping children develop their social-emotional skills. You journey with children as they journey to discover themselves. You help them become the best person they can possibly be. This is achieved by providing a safe and secure environment for children to be at. Children will trust and respect you because you are an excellent role model.

The Mentor, After-School Services would be a person-centric individual with a growth mindset, be interested in the development of Self and the development of others, especially children.

Job Responsibilities

• Oversee and supervise primary school children enrolled at one of our student care centres.
• Assist in the coordination, development and implementation of learning activities and enrichment programmes
• Impart good habits and social skills amongst the children
• Coach children using positive discipline methods
• Willing and able to be deployed to different centres to provide coverage of duties

Job Requirements

• At least GCE 'A' Level / Diploma
• Preferably with some Childcare / Student Care / Montessori / Phonetics experience in Singapore.
• Personable with good communication skills and able to build rapport with children.
• Good written and oral communication skills.
• Full time, part time, short term contract positions available.
• We also welcome mid-career switchers.

Interested applicants are invited to send detailed resume (including last pay, expected pay and notice period).

Preschool Principal

• Company Benefits & Incentives
• Career Progression Opportunities
• Location: Bukit Timah

Requirements:

• Minimum Diploma in Early Childhood Care and Education - Leadership or equivalent certificates recognized by Early Childhood Development Agency (ECDA)
• Principal - ADECL / DECCE-L / DPL

Responsibilities:

• Provide leadership for setting overall goals for the school as a basis for curriculum objectives
• Lead a team of early childhood teachers in providing quality education, holistic development, and care for the children
• Responsible for the strategic direction and overall management of the preschool
• Communicate with parents effectively, and build rapport and trusted relationships with parents to ensure concerns, issues and feedback are addressed on a timely basis appropriately.
• Responsible for all government related matters such as ECDA including renewing and maintaining of license
• Set educational standards and goals and help establish policies, procedures and programs to carry them out
• Proactively review current policies, procedures and programs and identify ways to improve the overall standards of the preschools and future preschools which will be acquired by the Group
• Ensure daily operations are in order and in compliance with licensing and other regulatory requirements, where applicable
• Mentor teachers in all areas to facilitate collaborative approaches for learning, teaching and evaluation so as to improve the overall performance standards and competencies
• Implementation of specific center programs, initiatives and events
• Handle center administrative matters and enrolment
• Determine licensing, health and safety regulations from the start and local regulatory agencies requirements
• Management and optimization of center resources
• Prepare budget and control budget expenditures

Interested applicants can also send your resume to WA:+65 83472904 (Mr Samuel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R2412474

• $2,500 basic

• Established Preschool

• Admin duties

• Clear Growth & Recognition Pathway
  

Our Client, a growing bilingual preschool that empowers its leaders to drive educational excellence, is inviting qualified candidates to fill the position as Centre Administrator.

RESPONSIBILITIES:

• Handling incoming calls

• Data Entry

• Administrative duties

• Photocopying, scanning, filing and faxing correspondences

• Provide general admin supports and ad hoc duties as assigned
  

REQUIREMENTS:

• GCE ‘O’ Level and above

• Well organised and able to work independently

• Proficient in MS office

• Good Interpersonal and communication skills

• Able to start work immediately
  

OTHER INFORMATION:

• Location: River Valley  

• Working Days/Hours: 5 days, Office hours

• Salary: $2,500 basic (salary will commensurate according to experience & qualifications)

Job Responsibilities:

• Greet and welcome visitors, customers, and guests in a professional and friendly manner.
• Answer and direct incoming phone calls and emails.
• Manage meeting room bookings and visitor registration.
• Handle incoming and outgoing mail, parcels, and courier services.
• Maintain office supplies inventory and place orders when necessary.
• Provide administrative support, including data entry, filing, document preparation, and record management.
• Assist with employee onboarding documentation and administrative processes.
• Coordinate with vendors and service providers for office-related matters.
• Ensure the reception and office areas are tidy and well-organized.
• Perform other ad-hoc administrative duties assigned by management.

Requirements:

• Minimum GCE N/O Level, Diploma preferred.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Good communication and interpersonal skills.
• Positive attitude, well-organized, and able to multitask.
• Pleasant personality with a customer-oriented mindset.
• Prior experience in reception or administrative roles will be an advantage.

Sales Admin Support - European MNC
1 year contract renewable yearly
Salary: $3800 max
5 days work week
8am - 5pm
Location: Ayer Rajah (nearest MRT - Bouna Vista or OneNorth)

Job Scope:

1. Commercial Strategy & Quoting (Spares & Ad-hoc)

• Strategic Quoting:  Analyze customer RFQs to prepare accurate technical and commercial proposals, ensuring alignment with current 2026 market pricing and Sales Processes.
• Technical Validation:  Review technical specifications in RFQs to ensure spare part compatibility and suggest alternative/upgraded components for obsolete items.
• Lead Management:  Monitor the sales pipeline to follow up on outstanding quotations, converting reactive quotes into active orders through proactive customer engagement.

2. Customer Relationship & Experience Management

• Account Health Monitoring: Serve as the primary internal touchpoint for key accounts, conducting proactive calls to identify upcoming maintenance needs or spare part requirements.
• Resolution Ownership:  Act as the "Voice of the Customer" internally to resolve bottlenecks in the quoting 

3. Order Execution & Supply Chain Coordination

• End to End Order to Cash Order Processing and Follow Up
• Managed end-to-end Order-to-Cash order processing, from customer Purchase Order receipt through order booking, delivery coordination, shipping documentation, invoicing, and issue resolution.

Ensured customer POs and order documentation complied with International Trade Compliance requirements and internal controlling procedures before order booking.

• Coordinated with factories to obtain order confirmations and issued timely Order Confirmations to customers.
• Monitored, followed up, and expedited factory deliveries to ensure fulfilment of customer requirements and committed delivery timelines.
• Prepared accurate shipping documentation, including delivery notes, commercial invoices, and packing lists, in accordance with customer and Letter of Credit (L/C) requirements.
• Liaised with customers to obtain shipping document approval and delivery clearance prior to shipment release.
• Coordinated transportation arrangements with logistics teams and freight forwarders to ensure smooth and timely deliveries. Follow up on proof of delivery.
• Processed customer invoicing upon completion of delivery milestones and documentation requirements.
• Acted as key liaison between customers, factories, logistics, trade compliance, and internal stakeholders to resolve order, shipment, documentation, and delivery issues.
• Supported trade documentation processes, including Form E and Letter of Credit (L/C) handling
• Expediting & Logistics (occasional): Coordinate with the logistics and warehouse teams to prioritize urgent orders or "plant outage" requests, providing customers with real-time tracking updates.
• Approval Workflow Management:  Drive the internal workflow management and credit check processes to eliminate delays in order processing.
• Management Reporting

4. Project Support & Lifecycle Coordination

• Project Handover     
• Support and coordinate with (Senior) Sales Specialist on compiling documentations for Project order booking.
• Organize a the kick-off meeting for project team and Senior Sales Specialist. 
• Follow up on the levels of approvals before hand over to operation team.

• Documentation Control: Compile comprehensive project folders, including technical data sheets, compliance certificates, and finalized commercial terms for the Project Management team.
• Change Order Support:  Assist (Senior) Sales Specialists in documenting and quoting variations or additions to the original project scope.

5. Compliance, Reporting & Digital Transformation

• Process Governance:  Ensure 100% adherence to ABB’s internal controls, including compliance and anti-bribery/integrity standards.
• Data Analytics:  support of weekly and monthly sales pursuit list / report (e.g., Hit Rate analysis, Quote Turnaround Time, and Backlog reports) to assist the (Senior) Sales Specialist and (or) Manager in forecasting.
• Digital Adoption:  Utilize 2026 digital tools and AI-driven quoting platforms to automate repetitive administrative tasks and improve response times.

6. Administrative Support

• Provided on-site support for Administrative Duties
• Monitored inventory levels for stationery and pantry supplies, ensuring timely communication with the Administrator in Indonesia for replenishment orders.
• Supported Townhall meeting room setup, including preparation of room arrangements

Key Performance Indicators (KPIs) for this Role:

• Quote Turnaround Time : Average time taken from RFQ receipt to official proposal submission.
• Order Booking Accuracy: Percentage of orders booked without documentation errors or with minimal financial revisions.
• Quote Conversion Rate: Percentage of issued quotes that result in a confirmed Purchase Order.

The Senior Field Service Engineer (FSE) is a critical customer-facing role responsible for delivering expert-level technical support to customers in the SMT and Semiconductor industries across Singapore and the Asia region. The role supports the product portfolio, with a strong emphasis on software installation, system setup, commissioning, and advanced troubleshooting. In addition to technical excellence, the role requires commercial awareness, enabling the engineer to identify and articulate opportunities for software upgrades, options, and service offerings that create customer value. This position operates with high autonomy and represents the Company at a senior technical level in front of customers.

Key responsibilities

• Provide expert-level on-site and remote support to customers in SMT and Semiconductor manufacturing environments

• Perform installation, software setup, configuration, and commissioning of systems

• Execute preventive and corrective maintenance, system upgrades, and equipment relocations

• Diagnose and resolve complex software, hardware, and process-related issues to minimise production downtime

• Act as a senior escalation point for complex or non-standard field issues

• Independently install, configure, and validate software in customer production environments

• Support customers during ramp-up and stabilisation phases following installation or upgrades

• Identify opportunities for software upgrades, system options, and service offerings during field activities

• Provide primary support for Singapore-based customers and regional support across Asia with flexibility for short-notice travel

• Work closely with Sales, Applications, Product Support, and R&D teams to resolve issues and improve products and processes

About you

• Degree or Diploma in Engineering (Electrical, Electronics, Mechatronics, Mechanical, or related discipline), or equivalent practical experience

• Minimum 8 years of relevant experience in field service or technical support within the SMT and/or Semiconductor industry

• Strong hands-on experience in SMT assembly, with inspection background (e.g. SPI, AOI, AXI) highly desirable

• Proven experience independently handling complex customer situations and system installations

• Strong software capability, including system setup, configuration, and troubleshooting

• Excellent analytical and problem-solving skills

• High level of autonomy, accountability, and customer focus

• Strong communication skills with the ability to engage both technical and non-technical stakeholders

• Fluent in English (mandatory)

• Chinese language capability preferred to support regional customer interactions

Job Description:

• In charge of managing and developing relationships with an assigned portfolio of existing customers to enhance retention and business growth.
• In charge of sourcing and pursing new sales opportunities through prospecting, cold outreach, and networking activities.
• Responsible in keeping accurate and updated customer information while preparing regular sales performance reports
• Communicate regularly with clients to understand their needs and recommend suitable solutions.
• Work closely with internal departments to ensure smooth coordination and a positive customer experience.
• In charge of supporting the planning and implementation of sales strategies that contribute to the company’s business objectives.

Requirements:

• Min Nitec and above
• Minimum 3 years of working experience in inside sales / account management in the car rental industry
• Familiarity with CRM platforms and analytical tools for monitoring and reporting sales activities.

To submit your application, please apply online apply@rn-care.com or call +(65) 6220 0847 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Description:

• In charge of managing and developing relationships with an assigned portfolio of existing customers to enhance retention and business growth.
• In charge of sourcing and pursing new sales opportunities through prospecting, cold outreach, and networking activities.
• Responsible in keeping accurate and updated customer information while preparing regular sales performance reports
• Communicate regularly with clients to understand their needs and recommend suitable solutions.
• Work closely with internal departments to ensure smooth coordination and a positive customer experience.
• In charge of supporting the planning and implementation of sales strategies that contribute to the company’s business objectives.

Requirements:

• Min Nitec and above
• Minimum 3 years of working experience in inside sales / account management in the car rental industry
• Familiarity with CRM platforms and analytical tools for monitoring and reporting sales activities.

To submit your application, please apply online apply@rn-care.com or call +(65) 6220 0847 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Responsibilities:

• In charge of supporting all drafting needs of the company, including Project, Design, Technical, and Sales Teams
• Responsible in preparing architectural and M&E plans, sections, details, 3D drawings as part of working drawings or as-built drawings
• Responsible in preparing Single Line Drawings, schematic drawings for documentation, submission, or tender purposes
• Taking charge of working with project engineers to prepare drawing for submission and implementation
• Attend site walks and perform site measurements, advise on best ways to have alignment between drawings and actual site implementation

Requirements:

• Min Diploma in Diploma in Electronics & Communication Engineering or related field
• Min 2 years of relevant experience in security equipment, cabling, construction materials and how these are represented in drawings
• Knowledge of how to come up with CCTV coverage drawings using VideoCad software

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• In charge of establishing the process and work in the team to implement risk management best practices in projects
• Implement and maintain the office's ISO 13485 and IEC 62304 compliant quality management system processes and procedures across departmental work and projects.
• Responsible in providing guidance and development support to the projects handled
• Taking charge of validating and advising project teams on regulatory, quality and risk requirements
• In charge of implementing and maintaining ISO 13485 and IEC 62304-compliant quality management system processes and procedures
• Responsible in
• In charge of managing project tasks which includes ensuring of timely completion of project milestones and meeting KPIs
• In charge of compliance with quality, regulatory and organisational policies and systems while supporting required record-keeping and documentation.

Requirements:

• Min Degree in Engineering /Science or relevant
• Min 2 years of working experience in QMS, Risk Management and design & development in medical industry
• Experience in ISO13485 /IEC62304 audit is required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Critical Development Cloud Support Engineer (Senior Engineer, Hybrid Cloud) 

Job Description 

• Provide technical support for maintenance, patching, and upkeep of Microsoft, Nutanix and Citrix server systems, load balancers, and proxies. 

• Assist in managing compliance-related tasks to ensure regulatory adherence. 

• Collaborate in troubleshooting and resolving system issues to minimise downtime. 

• Support day-to-day service and change requests, ensuring timely and efficient delivery. 

• Manage IT equipment inventory, including tracking, condemnation, and disposal processes. 

• Coordinate with vendors and clients to facilitate deployments, system refreshes, and other technical initiatives.  

Qualifications 

• At least Degree in Computer science / IT / Engineering or equivalent 

• Good technical skills in engineering, computer, and IT systems, and preferably in communications technologies as well 

• Good working knowledge of Life Cycle Management and Systems Engineering in Windows server platform not limited to Microsoft System Centre suite of products. 

• Proficiency in Microsoft Server Operating System, Nutanix Acropolis Hypervisor, Ubuntu, Redhat, ⁠Citrix Virtual Desktop, BeyondTrust PIM/PAM, RSA Security Appliance, Splunk, Solarwinds, Tenable VMS, Veeam Backup, Ansible Automation Platform, Tenable VMS etc. 

• At least 1-3 years’ experience in Information Technology industry in the areas of Microsoft, Nutanix or Citrix system implementation, project management and O&S. 

• Good communication and writing skills 

• Shall have experience in performing project management, handle technical challenges and in liaising with the user and vendor to define business requirements and deliver technical solution. 
  

  JOB-00487
  

  All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

  Kindly email your resume in a detailed Word format to swathi.dhar@peopleprofilers.com

  Only shortlisted candidates will be notified.

  People Profilers Pte Ltd

  20 Cecil Street, #08-09 PLUS Building Singapore 049705

  +65 6950 9747   

  EA Licence Number: 02C4944

  Reg. Number: R1111371

  EA Personnel: Swathi Dhar
  

About Pet Lovers Centre:

Pet Lovers Centre Pte Ltd is one of the largest and oldest pet care retail chain in Southeast Asia since founded in 1973. Pet Lovers Centre Group, which currently leads 6 subsidiaries, is headquarted in Singapore and currently has over 150 outlets spanning across 5 countries in South-East Asia.

Highlights:

Job Description:

• In charge of Implementing and maintaining the Quality Management System standards and Environment, Health and Safety SOPs and Manuals.
• Responsible in ensuring adherence to Compliance and Regulatory Oversight for Standard Operating Procedure, Quality and Safety Manuals, Maintenance Organisation Expositions.
• In charge of Certification Audits by Civil Aviation and liaising with assigned CAA Principal Maintenance Inspector for approvals, certifications and inspections.
• Responsible in conducting Internal Quality Audit, External vendor QMS audits as well as managing vendor qualification into the Approved Vendor List
• Take charge of assigned audit conducted by Customer.
• In-Charge of the Quality and Safety of assigned workshop
• Responsible for conducting investigations for incidents and accidents, warranty
• Responsible assisting the Manager in developing, reviewing, improving and implementing quality and safety management procedures
• Attend meetings and other duties as delegated by the Quality Manager

Requirements:

• Min Diploma in aerospace engineering/engineering
• Min 3 years of in QMS in Aerospace Industry.
• Qualified Auditor is required

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900