Total 1,848 Customer Service job vacancies

Customer Relationship Management:

• Manage and maintain the client database to ensure accurate and updated records.

• Follow up with clients to ensure satisfaction and encourage return visits.

Event Engagement:

• Assist in planning, organizing, and executing marketing and outreach events (e.g., health talks, wellness fairs, promotional activities).

• Represent Ma Kuang TCM at events and engage with participants to promote services and build brand awareness.

• Support post-event reporting and follow-up with potential clients.

Clinic Operations Support:

• Assist front desk or clinic staff during busy periods to ensure smooth operations.

• Coordinate with clinic teams to align client appointments and service schedules.

• Provide administrative support where necessary (e.g., report preparation, client communication).

Collaboration & Reporting:

• Work closely with marketing, operations, and clinic teams to ensure consistent service quality.

• Prepare regular customer relationship management and engagement reports to track performance and client feedback.

1. Recruitment & Onboarding

• Manage end-to-end recruitment: job posting, sourcing, screening, interviewing, and coordinating offers.

• Conduct background checks and reference verifications.

• Manage new-hire onboarding, orientation, and documentation.

2. HR Operations & Administration

• Maintain and update employee records in HRIS or internal systems.

• Handle employee lifecycle documentation (appointment letters, confirmations, transfers, exits).

• Assist in payroll inputs — attendance, leaves, overtime, incentives, etc.

• Oversee employee attendance, leave management, and shift schedules.

3. Employee Relations & Engagement

• Address employee queries and grievances professionally.

• Conduct employee engagement activities, events, and surveys.

• Support initiatives that promote a healthy workplace environment.

4. Performance Management

• Coordinate annual and mid-year performance review cycles.

• Assist in goal setting, appraisal tracking, and documentation.

• Work with managers on performance improvement plans (PIPs) when required.

5. Training & Development

• Identify training needs by coordinating with department heads.

• Organize internal/external training sessions or workshops.

• Track training outcomes and maintain training records.

6. Compliance & Policy Management

• Ensure compliance with labor laws and company policies.

• Assist in drafting, updating, and implementing HR policies.

• Handle statutory documentation (PF, ESIC, Gratuity, etc.) with compliance accuracy.

7. Exit Management

• Manage resignation/termination processes, exit interviews, and documentation.

• Coordinate with stakeholders for full & final settlement.

• Analyse attrition trends and suggest improvements.

A. Clinic Operations Management

• Manage day-to-day clinic operations to ensure efficiency, cleanliness, and compliance with Ma Kuang’s operational standards.

• Oversee appointment scheduling, patient flow, registration, billing, and service recovery when needed.

• Ensure proper handling and storage of herbal medication, medical supplies, and TCM equipment.

• Monitor inventory levels and coordinate procurement of supplies.

• Ensure clinic environment meets safety, hygiene, and regulatory requirements.

B. Staff Leadership & Development

• Lead, supervise, and schedule front-desk staff and clinic assistants.

• Conduct training for new staff in customer service, clinic workflow, and product knowledge.

• Review staff performance, provide coaching, and support professional development.

• Foster a positive and collaborative working environment.

C. Patient Experience & Service Excellence

• Uphold Ma Kuang’s high standards of customer service and TCM clinic professionalism.

• Handle escalated customer inquiries, complaints, and feedback.

• Ensure courteous and efficient service delivery from all staff.

• Promote patient education, retention initiatives, and service awareness.

D. Business & Financial Management

• Monitor clinic KPIs (patient volume, revenue, retention, service mix).

• Support marketing efforts, promotions, and community outreach programs.

• Manage cash handling, daily sales reconciliation, and financial reporting.

• Suggest improvements to enhance clinic profitability and service effectiveness.

E. Compliance & Quality Assurance

• Ensure adherence to relevant healthcare standards, data protection regulations, and internal SOPs.

• Maintain accurate patient records in line with PDPA and clinic policy.

• Coordinate with headquarters on audits, operational updates, and compliance checks.

About MIJ Hub:

My Inspiring Journey Hub (MIJ Hub) is a leading and rapidly growing private school and non-profit organisation (NPO) dedicated to transforming the lives of individuals aged 4 to 40 with diverse learning needs. Through our comprehensive educational programs, vocational training, and community integration initiatives, we have been creating positive change locally for over 13 years. Our mission is to be the ultimate one-stop centre for the special needs community in the region.

At MIJ Hub, we are pioneers in innovation. By managing multiple for-profit ventures, including a food and beverage (F&B) arm, we generate sustainable income streams that allow us to provide subsidies, ensuring parents and students have access to affordable, high-quality education. Join MIJ Hub and become part of a vibrant, dynamic team committed to driving financial sustainability, fostering inclusivity, and expanding our reach to make a real difference in the community.

Role Summary:

The Special Needs Educator plays a critical role in delivering customized educational programs that cater to the unique learning needs of students with special needs. This educator will design, implement, and evaluate individualized education plans (IEPs) for students, ensuring holistic development across academic, social, and emotional domains. By fostering a nurturing and supportive learning environment, the educator will collaborate closely with multidisciplinary teams and engage with parents to drive positive student outcomes.

Key Responsibilities:

1. Individualized Education Plan (IEP) Development

• Collaborate with specialists (therapists, counselors, etc.) and families to design and implement personalized IEPs for each student.

• Ensure the IEP aligns with the student’s goals and addresses academic, social, and behavioral needs.

• Regularly assess, review, and adjust IEPs based on the student’s progress and changing needs.

2. Instructional Delivery

• Develop and implement differentiated lesson plans that cater to various learning styles and abilities.

• Use creative and adaptive teaching methods, including assistive technology, to meet diverse student needs.

• Facilitate individual and group learning sessions, ensuring each student is engaged and supported.

3. Progress Monitoring and Assessment

• Conduct ongoing formative and summative assessments to monitor student progress and document learning outcomes.

• Maintain detailed records of each student’s academic performance, key observations, behavioral progress, and developmental milestones.

nclusive classroom environment that promotes student engagement and active learning.

• Implement positive behavior management strategies and de-escalation techniques, ensuring a safe learning space for all.

• Address challenging behaviors with evidence-based interventions and document behavioral changes as needed.

4. Daily Care and Safety

• Supervise and monitor students during classroom activities, outdoor play, and transitions to ensure their safety.

• Follow established health and safety protocols to manage risks, prevent accidents, and maintain a safe learning environment for all students.

• Be aware of and ready to implement emergency procedures and first aid protocols in

case of accidents or health concerns.

5. Collaboration and Teamwork

• Work closely with therapists, learning support staff, and other educators to provide a coordinated approach to student’s care.

• Participate in team meetings to discuss student progress, share resources, and collaborate on strategies for improved learning outcomes.

• Maintain regular communication with parents or caregivers, ensuring they are informed of their child’s progress and development.

6. [Only for SC] Shift Duties

• Opening Shift: 7:30 AM to 4:30 PM.

• Closing Shift: 9:30 PM to 6:30 PM.

• Responsibilities during opening/closing include preparing the classrooms, ensuri

Job scope

• Lead requirement analysis in the Front Office space across FX, MM, IRD, EQD, Credit Derivatives, Commodities, and Fixed Income.
• Conduct workshops with traders, structurers, and sales teams to capture business needs and workflows.
• Analyze production data and test cases to identify gaps against target MX.3 configuration.
• Translate business requirements into Functional Design Documents (FDDs) and configuration blueprints.
• Design and build pricing models, instrument setups, and booking capabilities in MX.3.
• Collaborate on cross-functional projects to deliver solutions.
• Support enhancements, upgrades, and migrations on the Murex platform.
• Oversee system configuration, integration, and data migration activities.
• Act as a trusted advisor to business and IT stakeholders.
• Communicate design principles, standards, and roadmaps effectively.
• Develop domain roadmaps balancing business and technical constraints.
• Build excellent relationships with Front Office users, programme managers, and vendor teams.
• Perform SIT and UAT for assigned deliverables.
• Ensure functional acceptance criteria are met before production deployment.
• Assist in resolving issues across FO, P&L, Market Data, and trade booking domains.

Job requirements

• Bachelor’s degree in Business Analytics, Financial Engineering, Computer Science, Finance, or related discipline.
• Around 10+ years as a Front Office Business Analyst / Functional Consultant on Murex MX.3.
• Must have hands-on expertise in MX.3 FO module (trade capture, pricing, workflows, instrument setup).
• Good exposure to all major asset classes (FX, MM, IRD, EQD, Credit Derivatives, Commodities, Fixed Income).
• Deep understanding of the full trade lifecycle across FO, MO, BO.
• Proven experience in requirements gathering, documentation, and writing specifications (BRDs, FDDs, FSDs).
• Experience in Murex upgrades/migrations and environment management
• Good functional knowledge of MX.3 FO components: instrument setup, pricing, workflows, limits, P&L simulation.
• Experience with Agile/Waterfall methodologies.
• Understanding of MX.3 data model, MxML messaging, and cross-module dependencies.
• Excellent analytical, problem-solving, and time management skills.
• Highly motivated with genuine interest in capital markets technology.
• Excellent communication and documentation skills.
• Collaborative team player across FO, Risk, Finance, Integration, and Testing.
• Proactive, structured, and delivery-focused under tight deadlines.
• Intellectually curious with a continuous learning mindset.

Thankyou for your interest!

We respect your privacy andall communication will be treated with confidentiality. If you wish to knowmore about this position or explore other roles, please prepare your updatedprofile and get in touch with our consultant at  cristina.malijan@manpower.com.sg

CristinaMalabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement andcommunications with us pursuant to this advertisement will constitute informedconsent to the collection, use and/or disclosure of personal data byManpowerGroup Singapore for the purpose of carrying out its business, incompliance with the relevant provisions of the Personal Data Protection Act2012. To learn more about ManpowerGroup's Global Privacy Policy, please visithttps://www.manpower.com.sg/privacy-policy

Happy Tutors Learning Centre is a Social Enterprise looking to offer the highest quality bespoke education services to every student in Singapore. We have 6 centres spanning the East and West of Singapore.

We are looking for passionate tutors who are keen to work with students and help them in their school curriculum. Our centre is focused on customised learning and the tutor needs to be able to adapt their teaching to different learning styles.

We are looking for

• Primary and Secondary English tutors
• Primary and Secondary Mathematics tutors
• Primary Science tutors
• Secondary Chemistry tutors
• Secondary Physics tutors

Job Scope

• Review student’s curriculum and syllabus and answer their doubts regarding those topics.
• Assist the students in the understanding of key concepts being taught in school.
• Guide them in tests and exams preparations.
• Provide students with corrective feedbacks.
• Develop new learning materials for the centre’s distribution to our students.
• Assist in the centre's operations in other matters.
• Contribute to the learning programmes offered by the centre.

Requirements

• Infallible work ethics.
• Effective and positive communications is a must.
• Pleasant personality around customer, colleagues and students.
• Have passion towards education and helping others.
• Other industry experiences (if any).

Responsibilities:

• Deliver professional and attentive table service, ensuring a warm and personalised guest experience
• Confidently present menus, introduce dishes, and recommend suitable beverage pairings
• Take accurate food and beverage orders and ensure prompt and seamless service delivery
• Maintain high standards of cleanliness, hygiene, and presentation of the dining environment
• Anticipate guest needs and respond proactively to requests with care and efficiency
• Work closely with kitchen and bar teams to ensure smooth coordination and service flow
• Handle guest feedback and service recovery in a professional and courteous manner
• Support restaurant opening and closing procedures in accordance with operational standards
• Perform any other duties as assigned by the Management

Requirements:

• Previous experience in hospitality or contemporary full-service restaurant operations preferred
• Strong communication and interpersonal skills
• Positive attitude with a team-player mindset
• Ability to work in a fast-paced environment while maintaining attention to detail
• Well-groomed and professional appearance
• Willingness to work weekends, public holidays, and rotating shifts

Whatsapp 91834574 for more information

Company Overview

Dynacast is a global leader in precision die casting and MIM components manufacturing for automotive, electronics, healthcare, and more. We deliver value through engineering expertise, efficient operations, and advanced quality planning systems.

Job Summary

Manage customer inquiries and order processing to ensure timely delivery.

Responsibilities include but not limited to

• Respond to customer inquiries and process orders
• Monitor order status, maintain and update all records

Required competencies and certifications

• Min Secondary 4 and above.
• Proficiency in Microsoft Office and basic ERP systems to manage order processing and reporting
• Organized, detail-oriented, and able to multitask to handle multiple customer orders and inquiries efficiently
• Fresh Graduates are welcome to apply.

Other Information

Interested applicants please submit your resume via the Apply Now button below, stating your current salary, expected salary, reason for leaving your present/last job, and date available. We regret that only shortlisted candidates will be notified.

Purpose of Role:

As the Team Lead for Support functions to Ship Repairs projects, this person is responsible for planning, managing and deployment of manpower and relevant resources to provide support for the following functions: Painting, Cleaning, Scaffolding, Security Escort of contractors.

Responsibilities:

Scaffolding Provision

• Ensure scaffolding structures meet safety standards and are built to accommodate operational needs.
• Coordinate with other departments on timely erection and dismantling of scaffolding.

Cleaning/Painting Provision

• Understanding various methods of surface preparation, coating material and industrial standards and regulations to painting works. 
• Coordination of all painting/cleaning activities effectively and safely.

Safety & Compliance

• Ensure compliance with all relevant safety regulations, maritime laws, and company policies.
• Promote a culture of safety.
• Provide training and guidance on safety practices for all department personnel

Security

• Provide manpower to escort external contractors from point to point within client’s compound
• Ensure contractors’ compliance on security protocols within compound

Team Leadership & Management

• Lead, manage, and mentor the production team, ensuring effective communication and cooperation across various functions.
• Set performance targets, conduct performance reviews, and provide professional development opportunities for team members.
• Manage departmental schedules, ensuring optimal staffing and resource allocation.

Resource Management

• Oversee the allocation of resources (personnel, equipment, materials) for all production tasks.
• Monitor inventory levels and ensure the timely procurement of materials required for ongoing operations.
• Control department budgets, ensuring cost-effective operations without compromising quality or safety

Collaboration & Reporting

• Work closely with other department heads, Ship repair managers, and customers to ensure smooth operations and project coordination.
• Provide regular progress reports, identifying challenges and proposing solutions to senior management

Requirements:

• Degree/ Diploma in Mechanical or Marine Engineering (Dip holders with 5 years relevant working experience)
• Knowledge of painting, staging operation and able to interpret technical drawings and paint specification will be advantageous
• Demonstrated ability to lead engineering projects and manage complex technical issues
• Able to deal with and communicate with both internal and external stakeholders effectively at all levels.
• Possess man-management experience to supervise and deploy workers.
• Proficiency in MS Office
• Able to commit to overtime when required
• Able to follow and implement security, safety and shipyard disciplinary protocols and guidelines

Other Information:

• Location: Pioneer Sector (Daily Transportation Reimbursed To and Fro)
• 5 days work week
• Working Hours: 7.45am-5pm

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Work Week: 5.5 days
Location: Jurong Industrial Estate (Jalan Buroh)

Responsibilities

• Serve as main contact for assigned customers- Handle enquiries, updates, and operational issues.
• Process orders in Warehouse Management System (WMS), coordinate inbound/outbound shipments with warehouse team.
• Monitor inventory accuracy, support cycle counts, and resolve discrepancies.
• Prepare billing, verify invoices, and generate KPI/operational reports.
• Work closely with warehouse, transport, and management teams to ensure smooth daily operations.

Requirements

• Minimum Diploma in Logistics, Supply Chain Management, International Business, or a related field.
• At least 1 year of working experience in the logistics/warehouse industry.
• Strong attention to detail and ability to work under pressure.
• Good communication and coordination skills.

Description:

• Greet customers in a welcoming manner, always maintain a professional and customer-centric approach
• Proactively engage customers to promote bank account and debit card and sharing of product knowledge
• Acquire new-to-bank customers and contribute to daily sales targets
• Guide customers through the digital account opening and application process, ensuring accuracy and completeness of submissions
• Provide clear and friendly assistance on products, promotions, features, and benefits
• Assist customers with basic banking enquiries and direct them to appropriate channels when needed
• Ensure compliance with all bank policies and regulatory requirements during customer onboarding
• Maintain basic housekeeping

Period:

• 2 months

Location:

• Central

Working Hours:

• 11am to 7pm, 5 days per week on a shift basis between Monday and Sunday (including weekends)
• Rest days will be scheduled by the supervisor
• Please note that the working schedule and timings may be subject to changes based on operational requirements

Salary:

• $15/hr

Requirements:

• Minimum A level/Diploma /undergrad are welcome
• Ability to work as part of a team and take independent initiative without direct supervision
• Strong interpersonal and communication skills, confident, and sales-driven personality
• Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
• Customer service experience or sales experience is an advantage
• Comfortable approaching and engaging customers in a retail environment

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

tracy@successhrc.com.sg (Registration no: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg 

Role:

This is a full-time, onsite, Operation Support officer Role in MOE Primary School. If you are selected,

You will work closely with the Principal, Vice Principal, Operations Manager and/ Admin Manager, SPL, in MOE Primary School (nearest MRT- Choa Chu Kang) in the day-to-day activities.

The company provides endless opportunities for career progression and better work - life balance.

Responsibilities:

● To maintain general cleanliness of the school areas / classrooms and the cleaning equipment used

● To provide logistical support for school events and activities including carrying and arranging furniture and equipment

● To escort the contractors and to ensure that the contractors are carrying out specific works authorised by the School

● To ensure all rooms’ lights, fans and aircons are switched off, doors

● and roller shutters locked and the school alarm system is armed before leaving

school

● Any other duties assigned by the OM, AM and the School Leaders.

Job Requirements:

a. At least 3 years of relevant working experience as an Operations Support Officer (OSO) in a school setting

b. Physically fit to perform the required duties

c. Proficient in communication in English

d. Competent in using common smartphone applications (e.g. internet

browser, Singpass, Whatsapp), and Walkie Talkies

e. Pleasant in disposition with a positive attitude.

**We regret to inform that only shortlisted candidates will be notified. Thank you for applying.

Summary:

Contract Period: From 1 August 2026 to 31 July 2027

Working Hours:

● Mondays to Fridays: 10:00am to 7:00pm, inclusive of 1⁄2 hr lunch break

● When necessary, cover duty for colleagues on early shift: 6.30am to 3.30pm

(inclusive of 1⁄2 hour lunch break)

● Service not required on Saturdays, Sundays and gazetted public holidays.

LOCATION: Choa Chu Kang

• Attend to customer and financial representative enquiries via phone and live chat professionally and promptly.
• Resolve complaints and issues at the first touchpoint wherever possible.
• Maintain accurate records of interactions in the CRM system.
• Ensure timely follow-up on enquiries and escalate when necessary.
• Assess appeals and provide recommendations to management.
• Support additional duties during operational needs or peak periods.

Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Note:

Applicants will have to wait 2 months before getting onboarded after successful interview. If you are currently on a contract that is ending in the next 1-3 months or more, now is a good time to apply.

Job Description:

• Level 1 IT troubleshooting.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work.
• Support IT projects e.g. coordination with stakeholders and employees, data progress tracking.
• Facilitate IT configuration changes and account access rights.
• Guide users on the policies, processes and responsibilities in management of IT devices and accounts.

Skills & Experience Needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience

Other Information:

• Location: Hillview
• Performance Bonus
• 18 Days Annual Leave
• Contract up to Jan 2029
• Monday to Friday: 8.30am to 6.00pm

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Group’s PDPA and e2i’s PDPA.