Total 559 Customer Service job vacancies in Klang Valley

Operations Analyst/Specialist, Asset Services, Corporate Action (Contract until 31st Mar 2027)

The incumbent will be responsible for post execution support for OTC derivative products across FX, Equities and Rates, ensuring timely and accurate capture of trades into core banking risk system. This is also a control function role requiring the incumbent to work closely with Front Office, Trading Desks, Settlements and Technology in managing the bank’s risk relating to the supported product classes. These combined, the incumbent should be able to contribute significantly in a team setting, apply critical thinking to problem solving and excel under stressful conditions.
Main duties

Trade Capture, Cancels and Amends

• Ensure accurately capture of trades into core banking platform within regulatory timelines
• Monitor and manage STP exceptions to ensure completeness and accuracy of bookings
• Perform validation of Dealer-hit trades in upstream systems
• Manage queries relating to trade bookings
• Perform inter-system reconciliations

Lifecycle Management

• Perform independent assessment of lifecycle events and reconcile against counterparties
• Book lifecycle results into core banking for settlements and positions to be updated
• Notify Front Office and Dealers on lifecycle outcomes
• Perform inter-system reconciliations

Settlements

• Ensure timely settlement of trades
• Investigate and resolve cash break/ nostro reconciliations
• Perform authorization and reconciliation on trades
• Perform inter-system reconciliations

Regulatory Reporting

• Perform daily validation and enrichment of derivatives reporting for for MAS (DTCC) and HKMA (HKTR)

Change Management

• Identify control gaps and work with team to review process efficiency and deliver improvements
• Participate in project deliveries and UAT where nominated by line manager

Work experience requirements

• Minimum of 2 years in OTC derivative products space in either FX, Rate and/or Equities
• Experience working with Front Office (Bankers/Traders) and counterparties
• Knowledge of Temenos and regulatory reporting platforms preferred
• Degree or Diploma qualified
• Strong Microsoft Excel skills – VBA preferred

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to amos.tan@adecco.com
• Only shortlisted candidates will be contacted

Amos Tan Jun Han

EA Licence Number: 91C2918

Personnel Registration Number: R23113385

Responsibilities

• Receives visitors to the office and advises relevant internal party of their arrival.
• Ensures refreshments are provided to visitors and internal meeting coordinators
• Manages meeting rooms bookings and ensures meeting rooms are clean and prepared as appropriate in advance of meetings
• Assist with setting up video conference equipment when IT staff are unavailable
• Operates telephone switchboard, ensuring incoming calls are answered promptly
• Receives incoming mail from postal service and courier companies
• Arranges for relief cover at lunchtimes, during annual and other leave and other times as necessary
• Assist visiting staff with arranging local travel as required
• Assist vendors with carrying out routine office equipment readings, minor repairs such as light bulb replacement
• Provide support cover for Investment Banking secretaries during their absences
• Attending to email and telephone requests, arranging meetings or conference calls and arranging in-house lunches.
• Booking or making changes to travel arrangements
• Assist with ad-hoc duties as assigned

Requirements

• Minimum 2 years of experience in Secretarial and Receptionist duties
• Proficient in MS Office
• Able to handle fast-paced environment

Interested applicants please email your resume to meganng@recruitexpress.com.sg

Megan Ng Su Ting (CEI: R23115059)

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Job Responsibilities:

• Attend to customer enquiries and complaints, including on-site calls.

• Recommend preventive measures and provide prompt and effective resolution to technical problems.

• Assist customers with prompt resolutions for any product or service issues.

• Responsible for setting up, installation and troubleshooting of semiconductor equipment at customer sites.

• Responsible for providing pre and post sales technical support to service and upgrade equipment.

• Assist in technical training for customers on setup, operations and maintenance.

• Build and maintain strong customer relationship.
  

Job Requirements:

• Diploma or Degree in Electrical/Electronics/Mechanical Engineering.

• At least 2 years of relevant working experience with knowledge in semiconductor and cleanroom environment.

• Good analytical and interpersonal skills.

• Strong communication skills.

• Good team player with ability to lead and multi-task.

• Must be able to work long hours in a cleanroom environment.

• Able to travel within short notice.
  

Aaron Teo Yiau Bing (CEI No. R1103712)
Contact Number: 6737 3328
Recruit Express Pte Ltd
EA Licence No. 99C4599

We regret that only shortlisted candidates will be contacted.

The Opportunity

• Opportunity to work for one of the leading financial service providers and top banks
• Great exposure to learn about banking products and services domain
• East location

The Job

• Supporting Backend Team on any administrative support in relation to the team's collections’ activities, namely write off, skip tracing and manual letters.
• Responsible for timely write off check as Maker.
• Responsible for the monthly skip tracing, employment check and relevant searches for uncontactable customer.
• Responsible for preparing manual letters and e-filing of documentation.
• Responsible for ESMS assignment for the department.
• Work in close conjunction with all officers and supervisors.
• Assisting in any adhoc assignments of administrative tasks

The Talent

• Diploma or equivalent qualification in any field
• 1–2 years of relevant admin or operations support experience in banking is preferred
• Comfortable with basic documentation, filing, and system updates
• Detail‑oriented and able to follow instructions in a structured environment

Next Steps

• Send your resume to yueshan.wu@adecco.com
• Email Topic: Operations Admin Support

Wu Yue Shan

EA License No: 91C2918

Personnel Registration Number: R25138923

Working Arrangement:  1 Year Contract

Location: CENTRAL

Salary: FIXED AT $2100

Working Hours:

Monday to Friday: 10am to 6.30pm

Saturday: 10am to 2.30pm

Job Description:

• Do registration
• Do billing
• Handling billing enquiries
• Receiving samples
• Other ad hoc duties as assigned

Requirements:

- Min Nitec in any field

- No experience required as training provided

Interested candidate, kindly send a copy of your resume to  adelinelim@recruitexpress.com.sg

Adeline Lim Xin Ying [R23112000]

Email Address: adelinelim@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

Working Hours: Mon-Fri, Office Hours

Job Description:

Business Development

* Responsible for strengthening the relationships with potential and current referring physicians, hospitals, skilled nursing facilities, assisted living facilities, rehabilitation facilities, potential residence & families, and other referral sources.

Operations

* Responsible for the operations of the Home, including supervision and administration of accounts receivable, accounts payable, reimbursement, billing, intake, care delivery, utilization, data quality, order tracking, records management, admissions, discharges, etc.

* Ensures that services provided are in compliance with policies, service standards and applicable laws and regulations. Responsible for audits, satisfaction surveys and business continuity plans/measures

* Ensures that the clinical and business processes are implemented according to statutory requirements and standards.

Resource Management

* Ensures written job descriptions of all categories of staff are endorsed by management and accessible.

* Lead and coach staff, as well as attract and retain qualified health care staff, to achieve optimal staff strength.

* Direct and facilitate staff development and competencies upgrading, in-house training, including latest nursing techniques and implements new techniques or procedures where appropriate

Continuous Quality Improvement

* Implement continuous quality improvement activities with the Operations Manager and other clinical and support staff.

* Direct and participate in the collection and root cause analysis of data to identify opportunities for improvement.

* Analyses trends and changing needs of the residents in institutional settings.

* Enhance service standards and strengthen community engagement outreach

Budgets and Profitability

* Work with Director of Finance on the development of an operating and capital budget for the Home, setting forth an estimate of operating revenue, expenses, and projected capital expenditure for the next fiscal year.

* Provide budget to actual financial statements for management purposes. Prepare interim budgets as required by the Management Committee.

* Responsible for maintaining and increasing the overall profitability of the Home, managing expense, increasing revenue and obtaining reimbursement as appropriate or under contractual agreement.

* Provides accurate and complete information needed for the preparation of cost reports as required by law or certification, registration or accreditation status.

Balanced Scorecard

* Responsible for ensuring that the Nursing Home operations meet targets on the Balanced Scorecard.

* Responsible for overseeing the Balanced Scorecard and other information needed to support the operations.

* Responsible for ensuring that the information is reported to the Management Committee/Governing Body.

Requirements:

* Min Bachelor Degree in any field

* Minimum 3 years of leadership experience in the healthcare industry. Familiarity with the ILTC sector and community resources is an advantage.

Interested candidate, kindly send a copy of your resume to  adelinelim@recruitexpress.com.sg

Adeline Lim Xin Ying [R23112000]

Email Address: adelinelim@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Description:

• Receive visitors to the office

• Ensure refreshments are provided to visitors
• Manage meeting rooms bookings and ensure meeting rooms are clean and prepared
• Operate the telephone switchboard, ensuring that incoming calls are answered promptly
• Provide support cover forInvestment Banking secretaries when on annual or medical leave
• Attend to email and telephone requests

Application Procedures

Interested candidates, please emailyour resume to:

Attention: Jamie Tan Pei Zhen (CEINo. R2199473)

jamietan@recruitexpress.com.sg

Recruit Express Pte Ltd (EA No.99C4599)

The Job:
Customer Service Officer
(Call Centre Environment)

• Attend to customer's enquires
• Handle customer complaints
• Good communication skills

Interested applicants can send their detailed resumes to janelui@recruitexpress.com.sg or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

• Attend to visitors and answer phone calls; maintenance of telephone system, monitor IDD expenses and source of service vendor to ensure competitiveness of cost;

• Maintaining and updating the worldwide shoplist, telephone and fax numbers in frequent usage by staff;

• Provide administrative support to the office, e.g. creation of PO, manage EVO system etc;

• In charge of upkeep and maintenance of the office and its supplies. Ensure the office in line with group standard.

• Provide administrative service to the company, select service vendors, monitor the cost and performance of the vendors, Manage service/maintenance contract (e.g. pest control, aircon, etc.)

• Manage office stationery and equipment servicing (e.g. photo copier, etc).

• Provide periodic support for travel management. Update and share booking resources, guidelines, updated policies & regulations, process & procedures. Arrange training for employees when needed.

• Organise travel for assigned departments, ensure compliance of travel policy. Monitor and evaluate the performance of appointed travel agent and ensure the travel cost is competitive with the markets;

• Support other ad-hoc office admin projects/ tasks as per request

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

COMPANY DESCRIPTION

Kaplan Higher Education Academy (Kaplan) is part of Kaplan Inc., one of the world's most diverse education providers and the largest subsidiary of Graham Holdings Company (NYSE:GHC).

Kaplan has welcomed students from over 55 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic and professional certification programme options* for higher learning and skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted more than 100,000 graduates^.

We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values - Opportunity, Knowledge, Support, Integrity and Results - help guide the way we work.

At Kaplan, our employees are our most valuable assets, and everyone's contribution is integral to our success. We have been recognised by The Straits Times, for the second successive year, as being one of Singapore's Best Employers for 2023. This large-scale and comprehensive study assessed the attractiveness of organisations in Singapore based on an independent employee survey.

We strive to continue providing a professional, positive and stimulating work enviroment with plenty of room for initiatives, so that our employees can thrive with us. If you are seeking opportunities for growth, we welcome you to write to us!

*Based on full-time and part-time study modes across programmes offered at Kaplan.

^Total Diploma and Degree graduates from Kaplan from 2007 to 2023.

RESPONSIBILITIES

THE ROLE: Head of English and Learning Support

The Head of English and Learning Support provides strategic and operational leadership to enhance students' English language proficiency and academic success across their entire study journey at Kaplan Singapore.

The role focuses on the design, delivery, and continuous improvement of English language support initiatives, including both the preparatory English programs (IGCSE English, pre-degree/pre-diploma students) and ongoing learning support embedded throughout students' academic programmes. These supports may be delivered in-class and out-of-class, ensuring students are equipped with the language and academic skills required for learning success.

The role also involves overseeing quality assurance, staff management, and the development of targeted learning support strategies aligned with institutional goals and student needs.

Key Responsibilities:

Academic Leadership

• Provide academic leadership for English language development and learning support services across the student population in Kaplan Singapore
• Drive strategic initiatives that strengthen English for Academic Purposes and academic skills for diverse student cohorts.
• Promote innovative, student-centred approaches to language support delivery, both embedded within curriculum and as supplementary support.

Curriculum & Programme Development

• Collaborate with teaching teams to integrate language development into teaching and assessment practices.
• Support faculty in adopting strategies for language-sensitive teaching and cultural-responsive classroom practices
• Collaborate with internal and external partners to enrich curriculum design and teaching materials.
• Promote alignment between programme outcomes and institutional goals.

People & Resource Management

• Lead and support academic staff, including performance reviews, workload planning, and mentoring.
• Facilitate staff development in language pedagogy, English test preparation, and academic skills support
• Ensure optimal use of facilities and resources while maintaining safety and operational efficiency.

Student Experience & Support

• Champion a holistic approach to student learning support, focusing on language proficiency as a key success factor.
• Develop targeted support for at-risk students and those requiring additional language development.
• Monitor and enhance student engagement with English support services

Quality Assurance & Compliance

• Ensure academic activities comply with institutional policies and external accreditation requirements.
• Maintain robust quality assurance processes, including academic audits and ongoing enhancement efforts.
• Support regulatory reviews and monitor key metrics such as enrolment, retention, and class sizes to drive sustainable growth.

General Responsibilities

• Support the implementation of cross-departmental initiatives and strategic goals.
• Deliver teaching duties in line with institutional workload expectations, approximately 200 hours annually.
• Undertake additional duties or projects as assigned by senior leadership.

Education

• Master's Degree in a related discipline. PhD candidates will be given priority consideration.

Minimum Years of Experience

• 10 years' experience in a multi-cultural setting at a higher educational institution or equivalent.
• A minimum of 3 years managerial experience.

Knowledge, Skills & Abilities

• Strong understanding of curriculum design, academic leadership, and higher education administration.
• Experience with digital learning tools and blended/online delivery modes.
• Proven ability to lead and support academic teams, manage resources, and drive staff development.
• Excellent communication, interpersonal, and people management skills.
• Ability to support change and continuous improvement within an educational setting.
• Awareness of trends and challenges in the private higher education sector, both locally and globally.

• Working Hours: Monday to Friday, 9am to 6pm.
• Work Arrangements: Hybrid (Blend of in-office and remote work)
• Location: Wilkie Edge

Job Description:

·                    Handle Accounts Payable (AP) and Accounts Receivable (AR)

·                    Process Tenants invoices, payments and staff claims

·                    Perform bank reconciliations

·                    Assist with month-end closing and financial reports

·                    Maintain proper filing of accounting documents

·                    Liaise with auditors, tax agents and banks when required

·                    Support ad-hoc finance and administrative duties

Requirements:

·                    Minimum 1 year of relevant accountingexperience

·                    GCE “O” or “A” Level; Diploma orequivalent professional certificates

·                    Basic knowledge of accounting principles

·                    Proficient in Microsoft Excel

·                    Experience with accounting software(e.g.,MYOB, Xero or similar) is

·                    an advantage.

THE ROLE: Head of English and Learning Support

The Head of English and Learning Support provides strategic and operational leadership to enhance students’ English language proficiency and academic success across their entire study journey at Kaplan Singapore.

The role focuses on the design, delivery, and continuous improvement of English language support initiatives, including both the preparatory English programs (IGCSE English, pre-degree/pre-diploma students) and ongoing learning support embedded throughout students’ academic programmes. These supports may be delivered in-class and out-of-class, ensuring students are equipped with the language and academic skills required for learning success.

The role also involves overseeing quality assurance, staff management, and the development of targeted learning support strategies aligned with institutional goals and student needs.

Key Responsibilities:

Academic Leadership

• Provide academic leadership for English language development and learning support services across the student population in Kaplan Singapore
• Drive strategic initiatives that strengthen English for Academic Purposes and academic skills for diverse student cohorts.
• Promote innovative, student-centred approaches to language support delivery, both embedded within curriculum and as supplementary support.

Curriculum & Programme Development

• Collaborate with teaching teams to integrate language development into teaching and assessment practices.
• Support faculty in adopting strategies for language-sensitive teaching and cultural-responsive classroom practices
• Collaborate with internal and external partners to enrich curriculum design and teaching materials.
• Promote alignment between programme outcomes and institutional goals.

People & Resource Management

• Lead and support academic staff, including performance reviews, workload planning, and mentoring.
• Facilitate staff development in language pedagogy, English test preparation, and academic skills support
• Ensure optimal use of facilities and resources while maintaining safety and operational efficiency.

Student Experience & Support

• Champion a holistic approach to student learning support, focusing on language proficiency as a key success factor.
• Develop targeted support for at-risk students and those requiring additional language development.
• Monitor and enhance student engagement with English support services

Quality Assurance & Compliance

• Ensure academic activities comply with institutional policies and external accreditation requirements.
• Maintain robust quality assurance processes, including academic audits and ongoing enhancement efforts.
• Support regulatory reviews and monitor key metrics such as enrolment, retention, and class sizes to drive sustainable growth.

General Responsibilities

• Support the implementation of cross-departmental initiatives and strategic goals.
• Deliver teaching duties in line with institutional workload expectations, approximately 200 hours annually.
• Undertake additional duties or projects as assigned by senior leadership.

Qualifications and Skills:

Education

• Master’s Degree in a related discipline. PhD candidates will be given priority consideration.

Minimum Years of Experience

• 10 years’ experience in a multi-cultural setting at a higher educational institution or equivalent.
• A minimum of 3 years managerial experience.

Knowledge, Skills & Abilities

• Strong understanding of curriculum design, academic leadership, and higher education administration.
• Experience with digital learning tools and blended/online delivery modes.
• Proven ability to lead and support academic teams, manage resources, and drive staff development.
• Excellent communication, interpersonal, and people management skills.
• Ability to support change and continuous improvement within an educational setting.
• Awareness of trends and challenges in the private higher education sector, both locally and globally.

Other Information

• Working Hours: Monday to Friday, 9am to 6pm.
• Work Arrangements: Hybrid (Blend of in-office and remote work)
• Location: Wilkie Edge

Duration: 6 Months

Salary: $10 per hr

Working Hours: 5.5days office hours, every Sat half day

Location: Choose location

We are seeking friendly and organized Receptionist to join our team at Schonemama. The ideal candidate will provide exceptional front-desk support, ensuring a welcoming & efficient experience for our clients and staff. This role involves managing daily administrative tasks, coordinating appointments, & delivering excellent customer service.

Key Responsibilities:

• Greet clients & visitors with a warm & professional demeanor, ensuring a positive first impression.
• Manage and coordinate appointments, including bookings, cancellations, & rescheduling.
• Answer phone calls, respond to emails, & address client inquires promptly & effectively.
• Perform various administrative tasks, such as filing, data entry, & maintaining accurate client records.
• Process client payments, issue receipts, and manage billing enquiries in accordance to company policies.
• Facility Management Ensure the reception area & common spaces are tidy and presentable, & handle any maintenance or supply needs.
• Assist fellow outlet colleagues with scheduling, client information, and other administrative support as needed.
• Maintain strict confidentiality of client information & adhere to privacy regulations.

Qualifications:

• Previous experience in receptionist or customer service role is preferred, ideally in a wellness or healthcare setting.
• Excellent communication & interpersonal skills, with the ability to handle multiple tasks & prioritize effectively.
• Proficiency in office software (e.g. MS Office) & experience with scheduling or management software is desirable.
• A positive attitude, strong organizational skills, and a commitment to provide exceptional customer service.

Requirements:

• Able to work retail hours (10am - 8pm)
• Able to work weekends & public holidays
• 6 days off per month

Interested applicants may WhatsApp me at +65 9833 5766 for more details.

You will be responsible to provide an excellent and consistent level of service to your customers. The Receptionist is responsible to ensure the smooth and efficient running of the reception within Damai.

• Possess GCE ‘O’ level qualification and above
• At least 6 months of prior experience in similar capacity in a spa environment
• Pleasant disposition and well-groomed
• Good command of spoken and written English
• Able to work shifts, weekends and public holidays