Total 559 Customer Service job vacancies in Klang Valley

Note: Successful candidates need to be comfortable with working on weekends and shifts as and when required

Responsibilities:

• Provide support and maintenance for insurance-related applications on the AS400 platform.
• AS400 Application Support
• Able to provide maintenance support
• Any other ad-hoc duties as assigned by supervisors

Requirements:

• Strong analytical and problem-solving skills
• Hands-on experience with AS400/IBM i
• Knowledge of Smart400
• Experience with PolisyAsia/Polisy400
• BusinessObjects (BO) development experience

Good to Have:

• Experience in Web Services/REST API development
• Exposure to Smart Upgrade
• Understanding of General Insurance business processes
• Willingness to work onsite and coordinate with business stakeholders
• Relevant experience in AS400 application support and insurance domain preferred.

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: karinchan@recruitexpress.com.sg

CEI Reg No: R1104584

Recruit Express Pte Ltd

UEN: 199601303W

EA Licence No: 99C4599

Duration: 29 Jun 26 – 28 Sept 26
Location: Eunos
Salary: $2000
Working Hours: 5 days office hours

Job Scope:

• You will attend to phone enquiries from our customers, effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and delivery of service requests for customers and distribution partners.
• Attend to enquiries and requests from phone calls in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Work collaboratively as a team to clear all queues in the system promptly.
• Attend all compulsory training sessions and team huddles as scheduled or requested by management to maintain service quality and operational alignment.
• Undertake projects or other responsibilities as assigned

Job Requirements:

• Min. A level/ Diploma/ Degree in any field
• No experience as training will be provided

If interested, please send updated resume via email  melissa@recruitexpress.com.sg 

Melissa Zhang Zhiqi (Mezzo)

(CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

melissa@recruitexpress.com.sg

Working Hours :

• AM: 7am - 4pm
• PM: 12pm - 9pm

Responsibilities:

• Assist in Admission and Discharge Documents
• Assist in scheduling of appointments
• Registration of patients
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min N Level
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

RecruitFirst Hiring! You will be outsourced/ deployed to:

Job Benefits:
✅Aircon environment
✅Training provided
✅Friendly team

Location: Novena region
Pay: $12/hr
Duration: 6 months (Start on 13 July)
Working Hours: Mon-Fri (8.30am to 6pm)

Responsibilities:
- Answer inbound calls.
- Answer enquiries related to vouchers and provide follow-up.

Requirements:
- No experience required.

Interested applicants, please click “Apply” now or WhatsApp Tracey Hong [CODE: TH-CCA2] at 98524685 to apply.

We regret to inform that only shortlisted applicants will be notified.

Hong Yan Hui Tracey
Outsourcing Team
RecruitFirst Pte Ltd
E.A.13C6342

Description

Telemarketer cum Receptionist Job Description (Beauty Salon)

Primary Objective:
To manage front desk operations, provide excellent customer service, schedule appointments, and conduct telemarketing activities to promote salon services, treatments, and beauty products.

Key Responsibilities

1. Reception & Front Desk Management

• Welcome and attend to customers in a professional and friendly manner.
• Manage appointment bookings, confirmations, and rescheduling.
• Register customers and update customer records accurately.
• Handle incoming calls, emails, WhatsApp messages, and customer enquiries.
• Ensure the reception area is clean, organized, and presentable.

2. Telemarketing & Customer Follow-Up

• Conduct outbound calls to existing and potential customers.
• Promote salon services, treatment packages, memberships, and beauty products.
• Invite customers to promotional events, product launches, and special campaigns.
• Follow up on leads, enquiries, and inactive customers.
• Schedule appointments and secure customer visits through telemarketing activities.

3. Customer Service

• Handle customer feedback and direct complaints to the relevant personnel.
• Maintain positive customer relationships and encourage repeat visits.
• Ensure a high level of customer satisfaction.

5. Administrative Duties

• Prepare daily appointment schedules and customer records
  
• Register customer car access to car park
• Retrieve customer card and proper keeping after each session used.
• Process customer payments or change payment when required.
• Ensuring timely recording of all sessions used in pos

6. Key Performance Indicators (KPIs)

• Number of appointments secured through telemarketing.
• Customer attendance rate for scheduled appointments.
• Achievement of sales and booking targets.
• Customer satisfaction and retention rate.
• Number of customer follow-up calls completed.
• Accuracy of appointment scheduling and customer records.

Main Duties and Responsibilities Included:

· Manage POS system

· Preparation of daily sales report

· Monitor proper ordering & receiving of goods

· Inventory management

· Provide a professional and friendly customer service

· Assisting in general operations

· Ensure that customers have a pleasant environment experience

• Promote the packages and contributed to the total sales efforts of the outlet based on the promotional activities planned

• Supervise and ensure team comply with the Company standards and Standard Operation Procedure (SOP) in achieving service excellence

• Assist Manager in staff training and orientation for new hires

• Check and ensure the cleanliness of outlets and equipment’s functioning before and after shift hours

• Administer and maintain inventory/asset records and documentation

Requirements:

· Minimum 2 years of relevant experience in a F&B environment

· Ability to work flexible hours, including weekend, public holiday

· Good communication/ international skills

· Excellent wine & beverage, knowledge of cuisine, culture and tradition

· Strong leadership & team player

· Dependable and reliable

*Sign on bonus applicaable T&C applies

About the Restaurant

Loca Niru embodies the harmonious fusion of nature, creativity, and the artistry of both Japanese and French culinary techniques. Helmed by Chef Shusuke Kubota, the restaurant celebrates craftsmanship through innovative dishes that honour tradition while pushing creative boundaries, bringing together ingredients from various cultures and traditions, served in perfect harmony in a single space, where guests can enjoy the creations, atmosphere, and indulge in the moment. At Loca Niru, we don't just serve food, we tell stories through cuisine. Each dish is served with a vision of bringing forward the story behind every ingredient used, and how it makes an impact in our everyday lives around the world. Loca Niru aims to provide guests with a takeaway that is more than just dining - a learning experience, a journey.

This position as a Service Executive will report to Supervisor / Assistant Manager / Restaurant Manager.

This upcoming new restaurant is located at the central area of Singapore.

Job Responsibilities:

• Deliver top-notch customer service by providing a pleasant dining experience for guests
• Serve food in a timely and efficient manner
• Collaborate with kitchen team to ensure accurate order fulfilment
• Perform preparation, table set up and ensure the proper handling of all operating equipment
• Assist in ensuring smooth operation of the restaurant, including opening and closing procedures, taking orders, setting tables, and cleaning the restaurant
• Demonstrate in-depth knowledge of the restaurant menu and products to provide excellent service
• Adhere to the compliance of sanitation and safety regulations
• Any other duties as assigned

Job Requirements:

• 1-3 years of relevant experience preferably in Fine Dining
• Prior experience working in a preopening team would be advantageous
• Possess strong knowledge in food (relevant cuisine) and beverage
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gaia Japanese Concept for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.

Kick-start your journey in healthcare administration and operations. Join a dynamic team where you'll play a key role in supporting healthcare initiatives, coordinating administrative processes, and contributing to impactful projects that improve service delivery.

Responsibilities

• Provide professional customer service support and respond to enquiries from stakeholders and applicants
• Process, verify, and maintain grant applications, claims, reports, and related documentation
• Perform accurate data entry, records management, scanning, filing, and document tracking
• Liaise with applicants and external parties to follow up on submissions and resolve application-related matters
• Coordinate appointments, schedules, and administrative activities to ensure smooth operations
• Assist in the planning and execution of training sessions, workshops, and events
• Provide logistical and operational support for meetings, training programmes, and departmental initiatives
• Support user acceptance testing and system-related administrative activities
• Prepare correspondence, reports, and other documentation as required
• Handle general administrative duties and provide support to the team on various projects and assignments

Requirements

• Minimum GCE A Levels, Diploma, or equivalent qualification
• Strong interest in healthcare administration and operations
• Good organizational skills with strong attention to detail
• Able to manage multiple tasks effectively in a fast-paced environment
• Comfortable communicating with stakeholders and handling administrative processes
• Proficient in Microsoft Office applications
• Training will be provided for successful candidates
• Able to commit for a minimum of 3 months
• Able to commence work within a short notice period will be advantageous

Why Join Us?

• Gain valuable exposure to healthcare operations and administration
• Develop practical skills in project coordination, stakeholder management, and process administration
• Structured training and supportive team environment
• Opportunity to work on meaningful initiatives within the healthcare sector
• Enhance your professional experience in a highly respected industry

Interested applicants are invited to submit their updated resume to healthcaretemps@recruitexpress.com.sg.

Please indicate "Healthcare Administration Coordinator" in the email subject header.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

● Be a key player in the customer acquisition team to onboard new parents to the community

● Share the vision and recommend suitable coding programs for students

● Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement

● Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them

● Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received

● Work with the teaching team to assess the students and follow up with parents for conversion

● Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research

● Ensure that all customer information is properly documented and updated in our CRM system

● Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Locum Contract (3 Months, Renewable)

Novena

• Weekday: 25/hour
• Weekend: 27/hour
• Public Holiday: 29/hour

Working Hours

2 or 3 Rotating Shifts (Flexible)

• AM Shift: 7:00am – 4:00pm
• PM Shift: 12:30pm – 9:30pm
• Overnight Shift: 9:00pm – 7:30am

(All shifts include a 1-hour break)

Minimum commitment of 4–5 days per week, including weekends and public holidays.

Key Responsibilities

• Deliver nursing care in an urgent care clinic environment
• Perform cannulation and other nursing procedures as required
• Monitor patients and provide timely interventions based on clinical needs
• Assist doctors during consultations and treatments
• Maintain accurate nursing documentation and patient records
• Ensure compliance with clinical protocols and patient safety standards
• Support smooth clinic operations and patient flow

Requirements

• Registered Nurse with valid SNB registration
• Valid BCLS certification
• Must be competent in performing cannulation
• Able to commit 4–5 days per week , able to start Immediate
• Able to work at least one weekend every week and public holidays
• Comfortable working 2 or 3 rotating shifts
• Experience in Urgent Care, Accident & Emergency (A&E), Intensive Care Unit (ICU), inpatient ward, or other acute care settings is preferred

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Location: Jurong East Govt
Pay: $13 per hour / Direct Perm Up to $2.5K

Contract Duration: 6 months (with the potential for permanent conversion)
Schedule: 5 days per week,3 rotating shifts, AM/ PM / Night Shift (42 hours/week)

Job Description:

• Provide essential nursing care to patients, assisting with daily activities and transfers.
• Perform basic housekeeping duties as required.
• Ensure patient comfort and safety during care activities.

Requirements:

• Nil

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Ensure that all tasks are processed within stipulated timelines and according to the operational procedures
• Check all documentation and ensure it meets requirements.
• Data-entry of key information such as client and product information, premium amount into system
• Approve submission in online platform (internal / external system)
• Archival - Scanning / Verification / Uploading
• Ensure all scanned documents are indexed correctly.
• Check and verify all documents and ensure its accuracy during verification.
• Ensure all documents are uploaded into the correct adviser’s/client’s folder.
• Prepare, update, upload, archive and send data reports on daily, weekly and monthly frequencies
• Ensure all information/reports are accurate before disseminating to relevant departments within timeline
• Prepare and/or participate in User Acceptance Test (UAT) for new system applications (ad-hoc as and when required)
• Data cleaning/checking
• Build and maintain good working relationships across all levels of personnel, internally and externally;
• Ensure accurate and timely communication network between Team members & Reporting Manager;
• Any Ad hoc duties which may include assisting other staff members and answering queries from advisers

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Working Hours: Monday to Friday ONLY.

Closed on Weekends and Public holidays

42.5 working hour per week, 8.5 hours per day.

Expected shift hours from 7 am to 4.30 pm, 7.30 am to 5 pm, 8 am to 5.30 pm, 8.30 am to 6 pm, 9 am to 6.30 pm

Centre Operating Hours: 7am to 7pm

Locations: East / West / Central

Job Description

- Perform activities for daily living (ADLs), including assistance with personal hygiene, mobility, toileting, diaper changing, and feeding.

- Escort and assist during transportation to and from the care centre ensuring their safety and comfort throughout the journey

- Social and recreational engagement (facilitate and participate games & activities)

Requirements:

• Minimum WPLN / N / O Level or a Certificate in Healthcare or a related course

Interested candidate, kindly send a copy of your resume to  adelinelim@recruitexpress.com.sg

Adeline Lim Xin Ying [R23112000]

Email Address: adelinelim@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

Key Responsibilities

Helpdesk & End-User Support

• Provide first- and second-line support via phone, email, ticketing system, and in person.
• Troubleshoot hardware, software, OS, and network connectivity issues.
• Support Windows, macOS, Linux, and Microsoft 365business applications.
• Escalate complex issues to senior engineers or regional IT teams as needed.

Onboarding & Offboarding

• Manage end-to-end IT onboarding — workstation setup, account creation, software provisioning, and system access.
• Handle IT offboarding — revoking access, recovering assets, and disabling accounts across all platforms.
• Coordinate door access card activation/deactivation with HR and building management.
• Conduct IT orientation sessions for all new hires.

Office Infrastructure & AV

• Maintain and troubleshoot conference room AV systems (Zoom Rooms, Teams Rooms, projectors, displays).
• Manage network infrastructure (LAN/WAN, Wi-Fi, VPN, switches, firewalls) and liaise with ISP for connectivity issues.
• Coordinate with facilities for cabling, electrical, UPS, and server room upkeep.
• Support hot-desking and hybrid work setups (docking stations, shared peripherals).

Asset & Vendor Management

• Maintain a complete IT asset register — tracking assignments, warranties, and lifecycle for all HQ devices.
• Manage software licensing, SaaS access provisioning, and renewals.
• Liaise with local IT vendors on hardware repairs, maintenance contracts, and procurement quotations.

Security, Compliance & Continuity

• Enforce endpoint security policies — antivirus, disk encryption, OS patching, and MDM for mobile devices.
• Support IT audits, access reviews, and compliance documentation.
• Maintain backup systems and contribute to the Singapore IT Disaster Recovery plan.
• Document IT runbooks, SOPs, and maintain a local IT knowledge base.

Reporting & Governance

• Prepare monthly IT reports on ticket volumes, SLA performance, and asset status.
• Participate in regional IT meetings to align HQ operations with China and India teams.

Required Qualifications

• Minimum Diploma in Computer Science, IT, or related field, or equivalent work experience.
• 1-3 years of experience in IT support / helpdesk role.
• Strong knowledge of Windows and/or macOS operating systems.
• Familiarity with Active Directory, Microsoft 365, and remote support tools.
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN).
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer-service skills.
• Proficiency in Mandarin is required to liaise directly with our China-based IT team on technical matters.

Preferred Qualifications

• Industry certifications such as CompTIA A+, Network+, Microsoft (MD-102 / Azure), ITIL, or CCNA.
• Experience with ticketing systems (e.g., Jira, ServiceNow, Freshservice, Zendesk).
• Knowledge of cloud platforms(Azure, AWS, Google Workspace).
• Experience supporting remote/hybrid work environments.

Key Skills& Competencies

• Patience and a customer-first attitude.
• Ability to prioritize and manage multiple tasks under pressure.
• Strong attention to detail and documentation habits.
• Able to manage priorities independently while collaborating effectively across regional teams.
• Willingness to learn and adapt to new technologies.

Work Conditions

• May require occasional on-call support, after-hours work, or travel between office locations.
• Occasional lifting of IT equipment (up to 15 kg) may be required.
• Act as a bridge for communication and coordination between the China and India IT teams, facilitating smooth collaboration across regions and time zones.

• Visitors - receives visitors to the office and advises the relevant internal party of their arrival.

• Refreshments – ensures refreshments are provided to visitors and internal meeting coordinators in the waiting area and meeting rooms as appropriate. Ensure refreshments, crockery and cutlery are cleared away after meetings and that crockery and cutlery are cleaned and stored after use. Ensure reception pantry is stocked with refreshments.

• Meeting rooms – manages meeting rooms bookings and ensures meeting rooms are clean and prepared as appropriate in advance of meetings. Assist with setting up video conference equipment when IT staff are unavailable.

• Telephone – operates the telephone switchboard, ensuring that incoming calls are answered promptly and politely and are diverted to the appropriate internal party as efficiently as possible, or clear messages are taken and passed to the appropriate party quickly.

• Mail – receives incoming mail from postal service and courier companies. Arranges for mail to be sorted and to be delivered to the relevant internal party as quickly as possible. Collates outgoing mail and courier packages and arranges for it to be posted, delivered in person or collected by courier company.

• Reception relief – arranges for relief cover at lunchtimes, during annual and other leave and other times as necessary.

• Assist visiting staff with arranging local travel as required.

• Assist vendors with carrying out routine office equipment readings, minor repairs such as light bulb replacement.

• Replenishing staff pantry fridge with drinks.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted