Total 260 Customer Service job vacancies in Johor Bahru

工作範圍：

1. 櫃檯及客戶服務經營

• 以專業和禮貌的態度處理會員和客戶的諮詢。
• 處理會員註冊、續費和帳戶相關請求。
• 依照公司流程處理產品購買、收款、退貨和換貨。
• 提供有關產品、促銷活動和公司政策的準確資訊。

2. 收銀和交易處理

• 處理現金、信用卡、電子錢包和其他支付交易。
• 確保所有交易均準確記錄在系統中。
• 每日進行現金核對，並依要求提交報告。

3. 庫存和產品處理

• 準備產品以供顧客取貨和送貨。
• 監控櫃檯庫存水準並報告補貨需求。
• 必要時協助進行收貨、調撥和盤點。

4. 行政支持

• 保持準確的客戶和交易記錄。
• 準備並提交營運文件和報告。
• 協助進行資料輸入和管理階層分配的其他行政工作。

5. 客戶投訴處理

• 接收並處理客戶的回饋、諮詢和投訴。
• 將未解決的問題回報相關部門，以便採取進一步行動。
• 跟進以確保問題及時解決，客戶滿意。

6. 活動及營運支持

• 協助公司進行活動、路演、快閃店、促銷和招募活動。
• 根據需要為會議室、演示室和活動室的運作提供支援。
• 執行主管指派的日常營運任務，以確保日常營運順利進行。

7. 合規與內務管理

• 確保遵守公司政策、標準作業程序和操作指南。
• 保持櫃檯和服務區域的清潔、整齊和專業形象。
• 保護公司資產、現金、庫存和機密資訊。

主要職責

• 提供優質的客戶服務，提升會員滿意度。
• 確保櫃檯運作順暢有效率。
• 確保交易準確性和操作合規性。
• 透過專業的第一線服務支援業務成長。
• 具備基本的美容背景和知識將更有價值
• 根據安排，完成與銷售相關的其他臨時項目/任務。

資格：

• 最低SPM水平
• 優先考慮20-35歲之間、形象氣質佳的女性。
• 至少1年相關工作經驗
• 能夠用英語、馬來語和普通話進行有效溝通（以便與講普通話的會員和客戶聯絡）
• 具備電腦操作能力
• 必要時能依輪班安排工作。

您將獲得以下回報：

• 豐厚的獎勵－每月和每季度
• 年度績效獎金
• 醫療福利
• 年假
• 員工購買特權
• 職業晉升和個人發展的機會
• 一個充滿支持、充滿活力的工作環境，在這裡你的想法至關重要。

Job Scope:

1. Counter & Customer Service Operations

• Attend to members' and customers' inquiries professionally and courteously.
• Handle membership registration, renewal, and account-related requests.
• Process product purchases, collections, returns, and exchanges according to company procedures.
• Provide accurate information on products, promotions, and company policies.

2. Cashiering & Transaction Processing

• Process cash, credit card, e-wallet, and other payment transactions.
• Ensure all transactions are recorded accurately in the system.
• Perform daily cash reconciliation and submit reports as required.

3. Inventory & Product Handling

• Prepare products for customer collection and delivery.
• Monitor stock levels at the counter and report replenishment requirements.
• Assist in stock receiving, stock transfers, and inventory counts when required.

4. Administrative Support

• Maintain accurate customer and transaction records.
• Prepare and file operational documents and reports.
• Assist in data entry and other administrative duties assigned by management.

5. Customer Complaint Handling

• Receive and handle customer feedback, inquiries, and complaints.
• Escalate unresolved issues to the relevant department for further action.
• Follow up to ensure timely resolution and customer satisfaction.

6. Event & Operational Support

• Assist in company events, roadshows, Pop-Up Stores, promotions, and recruitment activities.
• Support meeting room, demo room, and event room operations when required.
• Perform operational duties assigned by supervisors to ensure smooth daily operations.

7. Compliance & Housekeeping

• Ensure compliance with company policies, SOPs, and operational guidelines.
• Maintain cleanliness, organization, and professional appearance of the counter and service area.
• Safeguard company assets, cash, inventory, and confidential information.

Key Responsibilities

• Deliver excellent customer service and enhance member satisfaction.
• Ensure smooth and efficient counter operations.
• Maintain transaction accuracy and operational compliance.
• Support business growth through professional front-line service.
• With basic beauty background and knowledge is added value
• Any other ad-hoc projects/duties related to sales as per assigned.

Qualifications:

• Minimum SPM Level
• Prefer female with age between 20-35 years old, presentable look
• Minimum 1 year of relevant working experience
• Able to communicate effectively in English, Malay and Mandarin (To liaise with Mandarin speaking members and customers)
• Computer literate
• able wotk on rotational scheduled basis if necessary.

What You'll Get in Return:

• Attractive incentives – monthly and quarterly
• Annual performance bonus
• Medical benefits
• Annual leave
• Staff purchase privileges
• Opportunities for career advancement and personal development
• A supportive, dynamic work environment where your ideas matter

Our client, a well-established MNC is seeking for a Customer Service Officer / Assistant ( Face To Face ) - Up To $ 3,300.00 + OT + Incentives + AWS + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma in Customer Service Relation/ Hospitality / Tourism or relevant / O or N Level
• At least 1 to 2 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Retail or F&B industry are welcome to apply
• Comfortable handling cashiering fucntions
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 3,300.00 + OT + Incentives + AWS + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to grayson.su@thetalentnetwork.com.sg

About our client: Our client operates in the process and industrial plant engineering design and consultancy sector, supporting industries such as Oil & Gas, Power Generation, Petrochemical and Refining.

About the role:

• Provide technical assistance and commissioning support to clients during installation, commissioning, startup, and overhaul of mechanical equipment including centrifugal compressors, steam turbines, reciprocating compressors, and control systems.
• Perform troubleshooting, fault diagnosis, and resolution of control system issues in field environments.
• Support installation, servicing, maintenance, and startup of OEM equipment and systems.
• Interpret and read piping and instrumentation diagrams (P&IDs) for field execution and troubleshooting.
• Write clear and concise daily field reports to document job progress, issues, and resolutions.
• Ensure accurate completion of installation, commissioning, and startup documentation prior to demobilisation from site.
• Prepare and submit expense reports and timesheets in a timely and accurate manner.
• Record and report field issues to enable factory investigation, corrective actions, and warranty claim resolution.
• Provide training and guidance to customer operators and maintenance personnel when required.
• Ensure compliance with company technical standards, safety requirements, and quality procedures at all times.
• Undertake any other duties as assigned by management.

About you:

• Minimum Degree in Electrical & Electronics Engineering or Mechanical Engineering.
• At least 4 years of hands-on field service experience in Oil & Gas and/or Petrochemical industries.
• Strong experience in turbomachinery equipment such as compressors, steam turbines, and related rotating equipment.
• Familiarity with control systems such as Triconex, Siemens, Allen-Bradley PLCs, or equivalent.
• Ability to read and interpret P&IDs, technical drawings, and engineering documentation.
• Proficient in MS Office and MS Project applications.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent communication and interpersonal skills with customer-facing experience.
• Ability to work independently with a high level of integrity, responsibility, and professionalism.
• Willingness to travel extensively for overseas assignments.

Other:

• Work location: Central
• Work hours: 5-day workweek

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Kimberly Wong

EA Personnel Reg. No.: R1984508

About the Role:

As our Executive for After Sales, you will drive business growth within the security and public safety domains by managing our entire end-to-end sales lifecycle. You will take charge of identifying new opportunities, preparing competitive project quotations, and spearheading comprehensive tender proposals. Building strategic partnerships is a core focus, as you will actively engage with consultants, contractors, and end-clients, while representing the company at major industry exhibitions. Internally, you will oversee sales forecasting and pipeline tracking while collaborating closely with our Project, Service, and Finance teams to guarantee successful project delivery.

Job Responsibilities:

• Identify, develop, and close new business opportunities in the security and public safety domains.
• Prepare and submit tender proposals and service quotations, ensuring competitive and compliant submissions.
• Manage the end-to-end sales cycle, from lead generation to contract finalization and handover.
• Cultivate and strengthen relationships with consultants, contractors, and end clients.
• Oversee sales forecasting, revenue tracking, and pipeline management for management reporting.
• Collaborate closely with internal departments (Project, Service, and Finance) to ensure alignment on project delivery and client requirements.
• Represent the company at trade exhibitions, conferences, and customer meetings to enhance visibility and brand positioning.

Job Requirements

• Diploma/Degree in Engineering (Electrical/Electronic/Mechanical), IT, Business Administration, or related fields.
• Minimum 2 years in B2B sales, business development, or account management (after-sales service focus preferred).
• Full sales cycle ownership, from initial lead generation to final contract handover.
• Familiarity with security hardware (CCTV, access control, PA systems, screening/scanning equipment). Prior experience in Singapore's electronic security, ELV, homeland security, or building automation sectors, familiarity with GeBIZ and Singapore public sector tender submissions is a strong advantage.
• Hands-on experience preparing accurate project quotations, pricing proposals, and evaluating commercial risks.
• Proficient in sales forecasting, pipeline management, and management reporting.

Excellent negotiation and presentation skills; confident representing the brand at trade exhibitions.

Strong team player able to coordinate seamlessly with internal engineering, operations, and finance teams.

Self-motivated and persistent when navigating technical sales.

This successful candidate shall need to perform imaging scans and provides administrative support to the Ocular Imaging Services.

Job Responsibilities:

• Liaise with patients and inform them of their waiting tim
• Manage department patient registration system
• Distribution of cases, data entry of patient records and other administrative duties
• Perform Digital Clinical, General Imaging and Optical Coherent Tomography Scans

Job Requirements:

• Diploma in Biomedical Sciences, Biomedical Technology or equivalent, entry Diploma level are welcome

• Basic knowledge and anatomy of the eye will be advantageous but not essential as on job training will be provided

• IT Savvy with a willingness to learn

• Good interpersonal skills

• Team player with a positive mindset

• Ability to work independently

• 1 year working experience in Admin or related field is advantageous

Note: only shortlisted candidates will be notified for interview.

An Ophthalmic Investigation Technologist supports ophthalmologists in conducting various eye examinations that are crucial for diagnosing and treating patients' eye conditions.

Job Descriptions:

• Work under the directions of ophthalmologist to assist in the diagnosis of ocular conditions
• Conduct a range of ophthalmic tests for different conditions, such as glaucoma screenings, pre-operative cataract assessments, and other investigative procedures.
• Handle administrative tasks, including maintaining inventory and ordering medical supplies.
• Perform maintenance and calibration of diagnostic testing equipment.
• Maintain patient records, including medical history and test results
• Demonstrate the ability to meet required investigation competencies in a fast-paced environment

Job Requirements:

• Minimum Biomedical Sciences, Biomedical Technology or equivalent, entry Diploma level are welcome
• Strong communication and interpersonal skills
• Essential qualities include discretion, confidentiality, and attention to detail
• Enjoys working with patients
• Basic knowledge of eye anatomy is beneficial but not mandatory, as on-the-job training will be provided

Work location (either one):

1. SNEC Main Centre - 11 Third Hospital Avenue, Singapore 168751

2. SNEC Eye Clinic CGH - 212 Bedok North Street 1, #03-147, Singapore 460212

*please indicate in your resume/cover letter for the work location.

1. Provide leadership, mentorship and guidance to the team
2. Take charge of multiple projects / teams and be responsible of the overall operations
3. Manage customers’ feedbacks, develop effective relationships, and maintain high quality service standards to all relevant stakeholders
4. Ensure proper site management and control, inclusive but not limited to work efficiency, safety and cleanliness
5. Evaluate and review manpower and material allocation
6. Manage the performance of subcontractors and suppliers to ensure on-time delivery of works and materials
7. Monitor and control maintenance’s cost by taking proactive measures to prevent costs overruns
8. Assist QSD Manager in ensuring proper documentation and archiving of records in line with company’s ISO system.
9. Work closely with Project Manager, Developer, Consultants and relevant Authorities to ensure proper handover of project during and after DLP
10. Analyse all reported defects and provide valuable feedback and lesson learnt to the project teams
11. Work with QSD Manager to continually fine-tune and streamline the maintenance system, policies and procedures
12. Produce and submit reports whenever necessary
13. Work in collaboration with QAQC team by carrying out audit inspections at on-going projects and meetings for knowledge and experience sharing aimed to enhance quality of work and reduce potential building defects
14. Provide directions / advice in construction as precursor to handing over of completed projects
15. Participate in any other ad-hoc corporate duties assigned

Requirements

Degree in Civil Engineering/Projects & Facilities Management or its equivalent. Diploma holders with relevant experience will also be considered.

Minimum of 5 years' experience in building construction works.

Proven customer service track record in HDB and/or private residential projects during Defect Liability Period (DLP)/handing over stage from Project Management Team.

Strong experience in architectural works.

Knowledge in MEP works will be an added advantage.

At Fort Financial, we are building a team of driven individuals who are interested in developing a long-term career in financial planning and wealth advisory.

This is a structured career pathway where you will receive training, mentorship, and guidance to gradually build your own client portfolio within a regulated financial advisory environment.

You will gain real exposure to financial planning conversations and processes while developing the foundational skills required to grow into a licensed Financial Advisor.

No prior experience is required as full training and support will be provided.

Key Responsibilities

• Engage with clients to understand their financial goals and needs

• Support discussions on financial planning areas such as protection, savings, retirement, and wealth building

• Assist in developing and maintaining long-term client relationships

• Build and manage your personal client portfolio under guidance

• Apply structured advisory processes in a professional and compliant manner

• Participate in training sessions, workshops, and ongoing development programmes

Why Join Fort Financial

• Flexible working arrangement with autonomy over your schedule (subject to progression and performance)

• Performance-based income structure with uncapped earning potential

• Structured training and mentorship programme provided

• Full operational and administrative support

• Clear career development pathway in financial advisory

• Exposure to real client advisory work and financial planning cases

• Supportive, growth-oriented team culture

Who We Are Looking For

• Singapore Citizens or Permanent Residents (due to regulatory requirements)

• Diploma or Bachelor’s degree holders from any discipline

• Fresh graduates and mid-career switchers are welcome

• Strong communication and interpersonal skills

• Self-motivated, disciplined, and willing to learn

• Comfortable with a performance-based career structure

• Interest in finance, business, or client-facing roles is an advantage

Training & Licensing Support

We provide structured support to help you complete MAS-required CMFAS examinations (M5, M9, M9A, HI), along with onboarding training to support your transition into a licensed Financial Advisor.

About Fort Financial

Fort Financial is a financial advisory practice focused on developing professionals who are committed to delivering client-centric financial planning solutions.

We believe in building careers through structured training, mentorship, and real-world advisory exposure in a supportive environment.

Apply Now

If you are looking for a career that offers growth, flexibility, and meaningful client impact, we welcome your application.

Shortlisted candidates will be contacted for the next steps.

Job Role: IT Support
Contract Duration: 12 months
Salary: up to $3340/month
Eligibility: Only Singaporeans

Responsibilities:

• Provide Level 1 support for users of the IT system/s, clarify and direct queries that require in-depth technical support to subject matter experts, track, and close queries in a timely manner.
• Provide assistance for User Account Management – guide users how to create / modify / delete user access.
• Provide assistance for User Account Review (UAR) – ensuring they conduct UAR on a timely manner.
• Provide basic onboarding of new division representatives for systems.
• Manage and coordinate with the system vendor for data requests
• Coordination of User Acceptance Testing prior to implementation of system enhancements/fixes.
• Support in other administrative duties which can include maintaining and updating of data.

Skills/Competency Required:

• Detail-oriented.
• People-oriented.
• Good problem-solving skills
• Able to process and structure large amounts of information.
• Good command of spoken and written English.
• Good excel skills

-HOW TO APPLY-
Apply via MyCareersFuture NOW!
**only qualified candidates are contacted**
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In Ref: SS – JO-28783
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

• Plan and execute digital marketing campaigns across channels including Facebook, Instagram, Google, TikTok, YouTube, and other relevant platforms.
• Manage and optimize paid advertising (SEM, social ads, display ads) to achieve performance targets such as leads, conversions, and brand awareness.
• Create and manage engaging content for social media, website, and email marketing.
• Monitor and analyze campaign performance metrics and provide regular reports with insights and recommendations.
• Collaborate with internal teams and external agencies to align digital activities with overall marketing objectives.
• Conduct market research and competitor analysis to identify trends, opportunities, and areas for improvement.
• Manage company website content updates and ensure SEO best practices are implemented.
• Support in organizing online/offline marketing events and promotional activities when needed.

Job Description

• Install, configure and troubleshoot hardware and software systems, including operating systems, applications and network components
• Resolve Level 1 and 2 computer or application issues to local and remote users
• Escalation of Level 3 Application Issues to third-party vendors
• Provide guidance and recommendations to colleagues on best practices for using systems and technologies within the company
• Conduct regular system backups minimize data loss in the event of a system failure
• Maintain IT related Fixed Assets to support onboarding / offboarding process
• Maintain and ensure compliance with all IT / ISO related policies and procedures
• Collaborate with vendors, project leads and users to resolve issues and ensure consistent, viable solutions
• Update the core WordPress, manage plugin license and maintain pages and content
• Report generation and data analysis. Proficient in MS Office

Job Requirements:

• Diploma in Computer Science, Information Technology, or a related field
• At least 1 year of experience as an IT Systems Administrator or similar role
• Familiarity with Windows systems and environments
• Excellent problem-solving and communication skills, team player and able to work independently with minimal supervision
• Knowledge of SQL & Excel Is a MUST requirement
• Familiarity with WordPress would be advantageous
• Strong organizational and time-management skills
• Self-motivated and proactive

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

About Ma Kuang TCM Healthcare Group

Established in Singapore, Ma Kuang TCM Healthcare Group is a trusted and well-established provider of Traditional Chinese Medicine, with a strong regional presence across Singapore, Taiwan, Malaysia, and China. We are committed to holistic healthcare by combining time-honoured TCM practices with modern healthcare standards. Our services include acupuncture, tuina therapy, internal medicine, and women’s health, delivered by a dedicated team of professionals focused on patient well-being.

We are seeking a proactive, detail-oriented Talent Acquisition Executive to manage recruitment and support key HR functions. The ideal candidate will have strong recruitment experience, a solid understanding of Singapore employment regulations, and the ability to support both daily HR operations and long-term HR initiatives. At Ma Kuang, our core recruitment philosophy is to hire the right person.

Job Responsibilities

• Partner with department heads to understand hiring needs and role requirements.

• Proactively source candidates through job portals, social media, and other recruitment channels.

• Screen, shortlist, and interview candidates; present suitable candidates to Hiring Managers.

• Manage recruitment platforms, social media postings, and employer branding initiatives.

• Collaborate with Marketing on recruitment materials and campaigns.

• Participate in career fairs, recruitment events, and collaborations with agencies and government bodies (e.g. e2i, WSG).

• Prepare recruitment reports, including hiring outcomes and recruitment costs.

• Coordinate onboarding and orientation for new hires.

• Support HR projects, staff engagement activities, and other HR operational tasks.

Requirements

• Diploma/Degree in Human Resource Management, Business Administration, or related field.

• Minimum 2 -3 years’ experience in recruitment and HR administration.

• Familiar with Singapore employment laws, CPF, IRAS, and MOM requirements.

• Experience with headhunting or recruitment is an advantage.

• Proficient in Microsoft Office, especially Excel.

• Detail-oriented, organised, and able to handle confidential matters professionally.

• Strong communication skills and able to work independently and as part of a team.

Benefits

• Annual performance bonus

• Medical benefits (GP, Dental, Optical, Health Screening)

• Staff & family discounts

• Insurance coverage (IHP)

• Birthday allowance

• Leave benefits (Maternity, Childcare, Marriage, Compassionate)

• Employee referral incentive

We are seeking a Senior Executive/ Assistant Manager (E-Commerce) to strengthen our online presence and drive sales across key e-commerce platforms. This role is responsible for managing end-to-end e-commerce operations, optimising product visibility, executing digital marketing initiatives, and ensuring a seamless customer experience from order placement to fulfilment.

Key Responsibilities:

• Develop and implement effective sales strategies to boost product visibility and revenue on Shopee and Lazada.

• Monitor key performance indicators (KPIs), analyze trends, and run online promotions to maximize exposure and sales.

• Provide responsive and professional customer support through e-commerce platforms.

• Oversee order processing, delivery, and return handling to ensure a smooth and efficient fulfilment process.

• Support the planning and execution of digital marketing campaigns including social media ads, email marketing, and paid ads (Google Ads, Facebook Ads, etc.).

• Analyze and report on campaign performance, working with the marketing team to optimize for higher engagement and ROI.

• Assist in managing the e-commerce website to enhance user experience and drive conversions.

• Compile and present regular performance reports covering sales, customer behavior, traffic, and campaign effectiveness.

• Coordinate with internal departments such as marketing, inventory, and customer service to align and execute online initiatives.

Requirements:

• Diploma in E-Commerce, Marketing, Business, or a related discipline.

• At least 2-3 years of hands-on experience in e-commerce operations, digital marketing, or online retail.

• Proficient in managing online marketplaces like Shopee and Lazada.

• Strong analytical skills with experience in digital tools such as Google Analytics, Google Ads, Facebook Ads, and SEO tools.

• Excellent communication and organizational skills with attention to detail.

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

• A collaborative team player who can work cross-functionally with various departments.

• Proficiency in English and Mandarin for work-related communication, including product information and customer support.

About the Role:

As our Executive for After Sales, you will drive business growth within the security and public safety domains by managing our entire end-to-end sales lifecycle. You will take charge of identifying new opportunities, preparing competitive project quotations, and spearheading comprehensive tender proposals. Building strategic partnerships is a core focus, as you will actively engage with consultants, contractors, and end-clients, while representing the company at major industry exhibitions. Internally, you will oversee sales forecasting and pipeline tracking while collaborating closely with our Project, Service, and Finance teams to guarantee successful project delivery.

Job Responsibilities:

• Identify, develop, and close new business opportunities in the security and public safety domains.

• Prepare and submit tender proposals and service quotations, ensuring competitive and compliant submissions.

• Manage the end-to-end sales cycle, from lead generation to contract finalization and handover.

• Cultivate and strengthen relationships with consultants, contractors, and end clients.

• Oversee sales forecasting, revenue tracking, and pipeline management for management reporting.

• Collaborate closely with internal departments (Project, Service, and Finance) to ensure alignment on project delivery and client requirements.

• Represent the company at trade exhibitions, conferences, and customer meetings to enhance visibility and brand positioning.
  

Job Requirements

• Diploma/Degree in Engineering (Electrical/Electronic/Mechanical), IT, Business Administration, or related fields.

• Minimum 2 years in B2B sales, business development, or account management (after-sales service focus preferred).

• Full sales cycle ownership, from initial lead generation to final contract handover.

• Familiarity with security hardware (CCTV, access control, PA systems, screening/scanning equipment). Prior experience in Singapore's electronic security, ELV, homeland security, or building automation sectors, familiarity with GeBIZ and Singapore public sector tender submissions is a strong advantage.

• Hands-on experience preparing accurate project quotations, pricing proposals, and evaluating commercial risks.

• Proficient in sales forecasting, pipeline management, and management reporting.

• Excellent negotiation and presentation skills; confident representing the brand at trade exhibitions.

• Strong team player able to coordinate seamlessly with internal engineering, operations, and finance teams.

• Self-motivated and persistent when navigating technical sales.