Total 593 Customer Service job vacancies in Fortitude Valley

Job Title: Front of House Staff (Entry Level)!

Weekday Rate: $13/hour
Weekend Rate: $15/hour
Department: Front-of-House - F&B Department

Work Schedule: Minimum 3 days/week, 20 hours/week minimum, up to 35 hours/week

Location:

• Sentosa (Gold) - DRIM Korean Steakhouse

• Orchard: DRIM Korean Steakhouse

• Orchard: MODU SamGyeTang

• Orchard: Kimchi Dining

• Orchard: Song Gye Ok Chicken BBQ

• Telok Ayer: Song Gye Ok Chicken BBQ

• Orchid Country Club: GOCHU Korean Dining 

Overall Job Objectives:

We are looking for highly motivated and passionate individuals to provide warm, friendly, and exceptional food & beverage service within INITIA Group’s F&B brands. He/She will assist the Outlet In-Charge in driving outlet sales while delivering excellent service to ensure customer satisfaction.

ADVANCEMENT CRITERIA: Promotion to experienced server level based on schedule regularity, demonstrated menu expertise, storytelling skills, and customer engagement quality. 

Core Responsibilities:

1. BUZZER & TABLE MANAGEMENT
- Clear and reset tables efficiently between seatings
- Maintain table cleanliness and proper setup throughout service
- Respond promptly to buzzer calls from customers 

2. FOOD RUNNER DUTIES
- Deliver food from kitchen to tables accurately and promptly
- Learn menu items, ingredients, and preparation methods during food running
- Ensure proper presentation and temperature of all dishes 

3. MENU MASTERY & TRAINING
- Study menu thoroughly including dish names, ingredients, and Korean terminology
- Participate in mandatory training sessions and tastings
- Pass role-play tests demonstrating menu knowledge and storytelling ability 

4. PROGRESSION TO SERVER DUTIES 

- Upon passing tests, begin taking customer orders
- Serve food and beverages with proper technique 

- Engage with customers to enhance dining experience 

5. CUSTOMER ENGAGEMENT
- Provide friendly, attentive service
- Answer basic menu questions accurately
- Support senior servers and team members 

Job Specifications:

• Previous restaurant experience is an advantage

• Good communication skills.

• Able to work independently and demonstrate positive professionalism.

• Friendly, outgoing, and committed to delivering outstanding customer service.

• Flexibility to work shifts, including weekends and public holidays, based on business needs.

• Candidates must be legally eligible to work in Singapore. Work visa sponsorship is not provided for this role.

Key Deliverables:

• Efficient table turnover by clearing, resetting, and maintaining table cleanliness, while responding promptly to customer buzzer calls.

• Accurate and timely delivery of food from the kitchen to guests, ensuring correct orders, proper presentation, and appropriate temperature of all dishes.

• Demonstrated menu mastery through successful completion of training sessions, tastings, and role-play assessments covering dish knowledge and storytelling.

• Smooth transition to server duties by confidently taking orders, serving food and beverages with proper technique, and assisting in enhancing the overall dining experience.

• Consistent delivery of friendly and attentive customer service, accurately answering basic menu inquiries and actively supporting senior servers and team members.

Benefits of the role:

• Monthly variable sales incentive

• Annual completion bonus of 1 month salary (For Full-time if applicable)

• Medical coverage (For Full-time if applicable)

• Group discount (Dining & Salon)

• T⁠raining & Career Growth

• Opportunity to cross-rain at Overseas Outlets

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

.

You may visit our website to learn more about us: https://initia.sg/

.

APPLY NOW! 

Responsibilities:

• • Communicate with customers, understand their needs and attend to their queries
  • Handle and resolve customers’ feedbacks and concerns
  • Ensure a wonderful salon experience for our customers to increase customer retention
  • Handling phone enquiries with etiquette
  • Serving light refreshments to customers and attending to their needs
  • Schedule customers’ appointments and other ad-hoc duties as assigned
  • Gather customer satisfaction levels and feedback on customer services for continuous improvement
  • Provide feedback and ideas to improve operations and enhance customer experience
  • Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Job Title: Front of House Staff (Experienced)!

Weekday Rate: $15/hour
Weekend Rate: $18/hour
Department: Front-of-House - F&B Department

Work Schedule: Minimum 3 days/week, 20 hours/week minimum, up to 35 hours/week

Location:

• Sentosa (Gold) - DRIM Korean Steakhouse

• Orchard: DRIM Korean Steakhouse

• Orchard: MODU SamGyeTang

• Orchard: Kimchi Dining

• Orchard: Song Gye Ok Chicken BBQ

• Telok Ayer: Song Gye Ok Chicken BBQ

• Orchid Country Club: GOCHU Korean Dining 

Overall Job Objectives:

We are looking for highly motivated and passionate individuals to provide warm, friendly, and exceptional food & beverage service within INITIA Group’s F&B brands. He/She will assist the Outlet In-Charge in driving outlet sales while delivering excellent service to ensure customer satisfaction.

ADVANCEMENT CRITERIA: Promotion to Assistant BBQ Griller based on consistent performance, schedule regularity, advanced storytelling abilities, and demonstrated leadership with new team members. 

Core Responsibilities:

1. INITIAL TRAINING (Fresh Joiners)
- Begin with buzzer clearing and food runner duties
- Complete thorough menu learning and storytelling training
- Demonstrate comprehensive understanding of all menu items

2. STATION MANAGEMENT
- Manage entire station independently with minimal supervision
- Handle multiple tables simultaneously with efficiency
- Maintain high service standards throughout shift

3. SALES & CUSTOMER ENGAGEMENT
- Drive upselling through menu knowledge and recommendations
- Engage authentically with every customer at assigned station
- Tell compelling stories about dishes, ingredients, and Korean dining culture
- Create memorable dining experiences that encourage repeat visits

4. MENTORSHIP & TEAM DEVELOPMENT
- Buddy and train new entry-level servers
- Share menu knowledge and service techniques
- Model excellent customer engagement and professionalism

5. OPERATIONAL EXCELLENCE
- Maintain station organization and cleanliness
- Coordinate with kitchen and support staff effectively
- Handle customer concerns professionally and proactively 

Job Specifications:

• Minimum 1 year of relevant restaurant experience OR internal certification as a Server after successful completion of at least 3 months of employment.

• Good communication skills.

• Able to work independently and demonstrate professionalism.

• Friendly, outgoing, and committed to delivering outstanding customer service.

• Flexibility to work shifts, including weekends and public holidays, based on business needs.

• Candidates must be legally eligible to work in Singapore. Work visa sponsorship is not provided for this role.

Key Deliverables:

• Demonstrate full menu mastery, storytelling capability, and competency in buzzer clearing and food running before handling a station independently.

• Manage an assigned station efficiently with minimal supervision while maintaining high service standards and handling multiple tables seamlessly.

• Consistently drive sales by confidently recommending dishes, promoting add-ons, and delivering engaging menu storytelling that enhances the guest experience.

• Effectively mentor and train new servers by sharing best practices in service execution, menu knowledge, and customer engagement.

• Maintain station cleanliness and organization, coordinate smoothly with kitchen and support teams, and resolve customer concerns professionally to ensure a positive dining experience.

Benefits of the role:

• Monthly variable sales incentive

• Annual completion bonus of 1 month salary (For Full-time if applicable)

• Medical coverage (For Full-time if applicable)

• Group discount (Dining & Salon)

• T⁠raining & Career Growth

• Opportunity to cross-rain at Overseas Outlets

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

.

You may visit our website to learn more about us: https://initia.sg/

.

APPLY NOW! 

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Job Summary

Join The Little Nyonya / The Peranakan Club as a Part-Time Service Crew member. Enjoy flexible shifts, a supportive team, and opportunities to engage with Singapore’s Peranakan culture while earning extra income.

Responsibilities

• Greet and serve customers warmly to create a welcoming dining experience
• Take and process customer orders accurately during assigned shifts
• Maintain cleanliness and organization of the service area to ensure hygiene standards
• Collaborate with team members to support smooth daily operations
• Adapt to flexible shift schedules between 11:00 AM and 10:00 PM as needed
• Learn and share knowledge about Peranakan culture with customers to enhance their experience

Preferred competencies and qualifications

• Positive attitude and friendly demeanor to engage with diverse customers
• Willingness to learn and adapt in a fast-paced food service environment
• Ability to work part-time hours that fit around family or personal commitments

Other Information

• Working Location: Orchard / Redhill

A Low-Stress Teaching Career in a Supportive Centre Environment

MathVision has been operating in Singapore for 18 years, and in that time, we’ve taught over 20,000 students.

You’ll be joining a well-established organisation with a strong reputation and a long history of supporting teachers.

- All lessons are conducted 1-1 or 2-1 at a table (never in a classroom or in large groups)

- You’ll teach using a fully prepared curriculum with worksheets, notes, and question banks already created for you. So, you do not need to worry about creating your own content.

If you enjoy guiding students step-by-step and explaining ideas clearly, this role will feel natural, manageable, and fulfilling.

Why This Role Stands Out

• Low-Stress Teaching (No Classroom and No Discipline Issues)

You teach at a table, with 1 student or 2 students at a time.

• All Curriculum & Materials Provided

Every topic comes with ready-made worksheets, notes, and structured methods.

You focus on teaching, not preparing materials.

• Clear Training & Daily Support

We guide you through our teaching methods, and you work alongside 250 other full-time teachers who support one another every day.

• 18 Years of Experience, 20,000+ Students Taught

A long-standing organisation with deep experience and consistent demand year-round.

Simple Walk-In Interview

Visit us any day.

We welcome Singapore Citizens, Permanent Residents, and LTVP holders with a valid Pre-Approved Letter of Consent (PLOC) to apply and attend our interview.

Flexible and provides generous leave benefits:

- Annual Leave

- Medical Leave

- Family Care Leave

- Birthday Leave

- Overtime

- Hospitalisation Leave

- Public Holidays

- Medical Insurance (General Physician, Specialist, Hospitalisation, Dental Plan)

A Low-Stress Teaching Career in a Supportive Centre Environment

MathVision has been operating in Singapore for 18 years, and in that time, we’ve taught over 20,000 students.

You’ll be joining a well-established organisation with a strong reputation and a long history of supporting teachers.

- All lessons are conducted 1-1 or 2-1 at a table (never in a classroom or in large groups)

- You’ll teach using a fully prepared curriculum with worksheets, notes, and question banks already created for you. So, you do not need to worry about creating your own content.

If you enjoy guiding students step-by-step and explaining ideas clearly, this role will feel natural, manageable, and fulfilling.

Why This Role Stands Out

• Low-Stress Teaching (No Classroom and No Discipline Issues)

You teach at a table, with 1 student or 2 students at a time.

• All Curriculum & Materials Provided

Every topic comes with ready-made worksheets, notes, and structured methods.

You focus on teaching, not preparing materials.

• Clear Training & Daily Support

We guide you through our teaching methods, and you work alongside 250 other full-time teachers who support one another every day.

• 18 Years of Experience, 20,000+ Students Taught

A long-standing organisation with deep experience and consistent demand year-round.

Simple Walk-In Interview

Visit us any day.

We welcome Singapore Citizens, Permanent Residents, and LTVP holders with a valid Pre-Approved Letter of Consent (PLOC) to apply and attend our interview.

Flexible and provides generous leave benefits:

- Annual Leave

- Medical Leave

- Family Care Leave

- Birthday Leave

- Overtime

- Hospitalisation Leave

- Public Holidays

- Medical Insurance (General Physician, Specialist, Hospitalisation, Dental Plan)

A Low-Stress Teaching Career in a Supportive Centre Environment

MathVision has been operating in Singapore for 18 years, and in that time, we’ve taught over 20,000 students.

You’ll be joining a well-established organisation with a strong reputation and a long history of supporting teachers.

- All lessons are conducted 1-1 or 2-1 at a table (never in a classroom or in large groups)

- You’ll teach using a fully prepared curriculum with worksheets, notes, and question banks already created for you. So, you do not need to worry about creating your own content.

If you enjoy guiding students step-by-step and explaining ideas clearly, this role will feel natural, manageable, and fulfilling.

Why This Role Stands Out

• Low-Stress Teaching (No Classroom and No Discipline Issues)

You teach at a table, with 1 student or 2 students at a time.

• All Curriculum & Materials Provided

Every topic comes with ready-made worksheets, notes, and structured methods.

You focus on teaching, not preparing materials.

• Clear Training & Daily Support

We guide you through our teaching methods, and you work alongside 250 other full-time teachers who support one another every day.

• 18 Years of Experience, 20,000+ Students Taught

A long-standing organisation with deep experience and consistent demand year-round.

Simple Walk-In Interview

Visit us any day.

We welcome Singapore Citizens, Permanent Residents, and LTVP holders with a valid Pre-Approved Letter of Consent (PLOC) to apply and attend our interview.

Flexible and provides generous leave benefits:

- Annual Leave

- Medical Leave

- Family Care Leave

- Birthday Leave

- Overtime

- Hospitalisation Leave

- Public Holidays

- Medical Insurance (General Physician, Specialist, Hospitalisation, Dental Plan)

Job Description & Requirements

MathVision has been operating in Singapore for 18 years, and in that time, we’ve taught over 20,000 students. We are passionate about education and are looking for dedicated Sanitation Cleaners to join us on our growth journey.

The Sanitation Cleaner plays an important role in maintaining a clean, hygienic, and safe learning environment for students, parents, teachers, and staff.

Key Responsibilities

• Keep the centre clean and well-maintained at all times. Clean, sweep, and mop offices, classrooms, and common areas.
• Clean cubbies, storage areas, main door entrances, and floor mats.
• Clean and disinfect tables, chairs, and other frequently used surfaces regularly.
• Clean windows, glass doors, fans, and electrical furniture.
• Dispose of rubbish and ensure bins are cleared and sanitised daily.
• Assist in arranging classrooms and furniture when required.
• Report any maintenance or repair issues to the management.
• Comply with health, safety, and hygiene regulations in accordance with ECDA/NEA guidelines.

Skills and Experience

• Previous housekeeping or cleaning experience is preferred.
• Able to work independently and responsibly.
• Physically fit and able to handle cleaning duties.
• Good attitude and willingness to learn.
• Reliable, punctual, and hardworking

Job Timings (Part-Time Position)

Monday to Thursday, Saturday and Sunday: 8:00 am - 12:00 pm

Overtime

Employees who work more than the stipulated working hours on any day will be paid for any additional hour worked at 1.5 times their hourly basic rate of pay.

Public Holidays

The Centre will remain closed on all public holidays EXCEPT Labour Day and Vesak Day. The board examinations are held in May/June and we are duty bound to our students to remain open on these two public holidays to assist them in their final examination preparation.

Resignation Procedure

Employees are free to resign with just a 1-day notice period. We understand that new opportunities can arise, and we don’t want a lengthy notice period to stand in your way. Our priority is to support your success, whether that’s with us or in your next role.

Walk-in interview

Monday Tuesday, Wednesday, Thursday, Saturday and Sunday at 2:30PM at MathVision Campus, 1 Claymore Drive, #08-12, Orchard Towers, Singapore 229594

MathVision has been operating in Singapore for 18 years, and in that time, we’ve taught over 20,000 students. We are passionate about education and are looking for Administrative Assistant to join us on our growth journey.

The Administrative Assistant plays an important role in the day-to-day operations of the business. The admin team supports teachers, students, and parents to help ensure sessions and office activities run smoothly.

Key responsibilities

• Provide general administrative support to teachers and the team.
• Assist with student records, scheduling, and attendance tracking.
• Monitor and coordinate enquiries from parents and students.
• Support teachers with preparing the materials needed for classes.
• Keep teaching materials organised and up to date.
• Assist with office tasks to support daily operations.

Skills and Experience

• Diploma or equivalent qualification in Business Administration or a related field, or relevant work experience.
• Previous experience in an administrative or office role is helpful.
• Good organisational skills and attention to detail.
• Clear and friendly communication skills.
• Comfortable using basic office software.
• Reliable and able to handle multiple tasks.
  

Job Timings (Non-negotiable)

• 44 Hours Per Week
• Monday - Thursday: 11:30 am - 07:30 pm
• Saturday and Sunday: 09:30 am - 06:30 pm
• Lunch Break: 01:30 pm - 02:30 pm

Overtime

Employees who work more than the stipulated working hours on any day will be paid for any additional hour worked at 1.5 times their hourly basic rate of pay.

Public Holidays

• The Centre will remain closed on all public holidays EXCEPT Labour Day and Vesak Day. The board examinations are held in May/June and we are duty bound to our students to remain open on these two public holidays to assist them in their final examination preparation.
• Employees who work on Public Holidays (9:30AM - 6:30PM) will receive twice their basic rate of pay for work on that day.

Leave Policy

• Annual leave : 18 days
• Birthday Leave: 1 day
• Family Care Leave : 2 days (the above unused leave will be encashed at the end of the year)
• Medical leave: 14 days
• Hospitalisation Leave : 60 days (includes 14 days of medical leave) Unused leaves will lapsed at the end of the year
• Maternity leave :16 weeks (For Singapore Citizens) 8 weeks (For others)
• Paternity leave :2 weeks (If employee has worked for 3 continuous months and child is a Singapore Citizen) For Others, as per mutual agreement between employee and employer.
• Childcare Leave :6 days (if child is less than 7 years, and a Singapore Citizen) 2 days (if child is less than 7 years, for others, as per Employment Act)
• Compassionate Leave: 3 days (can be availed only once in a year)

Insurance

• General Physician (GP) : No Co-Pay (Panel Clinic)
• Specialist (SPL) : $2000 per calendar year (No Panel)
• Hospitalisation (Hosp) : $60000 Annual (Govt Restr, 4 bedded Ward)
• Dental Plan (DP) : $1000 per calendar year, 10% Co-Pay (No Panel)

Resignation Procedure

• Employees are free to resign with just a 1-day notice period. We understand that new opportunities can arise, and we don’t want a lengthy notice period to stand in your way. Our priority is to support your success, whether that’s with us or in your next role.

Walk-in interview

Monday Tuesday, Wednesday, Thursday, Saturday and Sunday at 2:30PM at MathVision Campus, 1 Claymore Drive, #08-12, Orchard Towers, Singapore 229594

We welcome Singapore Citizens, Permanent Residents, and LTVP holders with a valid Pre-Approved Letter of Consent (PLOC) to apply and attend our interview.

MathVision has been operating in Singapore for 18 years, and in that time, we’ve taught over 20,000 students. We are passionate about education and are looking for an IT & Facilities Officer to join us on our growth journey.

The IT & Facilities Officer will be responsible for the daily technology needs of the office and oversee the smooth operation of workplace facilities. This role combines hands-on IT support with responsibility for maintaining a safe and well-functioning office environment.

Key Responsibilities

IT Support

• Support IT infrastructure across hardware, software, and network.
• Install, configure, and maintain computers, laptops, printers, scanners, and other devices.
• Provide technical support for IT issues, managing requests from start to resolution.
• Monitor network connectivity and coordinate with vendors if issues arise.
• Coordinate with vendors for IT equipment repairs and procurement.
• Maintain an inventory of IT equipment and assets.

Facilities Management

• Coordinate and inspect maintenance of office facilities including ventilation and air-conditioning, electrical systems, plumbing, and fire safety.
• Manage and supervise janitorial staff, technicians, security personnel, and other contractors.
• Ensure workplace safety procedures are followed and that the office complies with building regulations.
• Coordinate office renovations, space layouts, and installation of equipment or fixtures when required.

Skills and Experience

• Diploma or Bachelor’s degree in Information Technology or a related field (or equivalent practical experience).
• At least 5 years of relevant in-house IT operations experience.
• Experience in facilities management.
• Strong problem-solving ability and able to handle urgent issues calmly.
• Clear communication skills and comfortable coordinating with staff, vendors, and contractors.
• Highly organized, reliable, and proactive, with a strong sense of ownership and the ability to prioritize tasks effectively.

Job Timings (Non-negotiable)

• 44 Hours Per Week
• On-site (no remote working)
• Monday - Thursday: 11:30 am - 07:30 pm
• Saturday and Sunday: 09:30 am - 06:30 pm
• Lunch Break: 01:30 pm - 02:30 pm

Overtime

Employees who work more than the stipulated working hours on any day will be paid for any additional hour worked at 1.5 times their hourly basic rate of pay.

Public Holidays

• The Centre will remain closed on all public holidays EXCEPT Labour Day and Vesak Day. The board examinations are held in May/June and we are duty bound to our students to remain open on these two public holidays to assist them in their final examination preparation.
• Employees who work on Public Holidays (9:30AM - 6:30PM) will receive twice their basic rate of pay for work on that day.

Leave Policy

• Annual leave : 18 days
• Birthday Leave: 1 day
• Family Care Leave : 2 days (the above unused leave will be encashed at the end of the year)
• Medical leave: 14 days
• Hospitalisation Leave : 60 days (includes 14 days of medical leave) Unused leaves will lapsed at the end of the year
• Maternity leave :16 weeks (For Singapore Citizens) 8 weeks (For others)
• Paternity leave :2 weeks (If employee has worked for 3 continuous months and child is a Singapore Citizen) For Others, as per mutual agreement between employee and employer.
• Childcare Leave :6 days (if child is less than 7 years, and a Singapore Citizen) 2 days (if child is less than 7 years, for others, as per Employment Act)
• Compassionate Leave: 3 days (can be availed only once in a year)

Insurance

• General Physician (GP) : No Co-Pay (Panel Clinic)
• Specialist (SPL) : $2000 per calendar year (No Panel)
• Hospitalisation (Hosp) : $60000 Annual (Govt Restr, 4 bedded Ward)
• Dental Plan (DP) : $1000 per calendar year, 10% Co-Pay (No Panel)

Resignation Procedure

• Employees are free to resign with just a 1-day notice period. We understand that new opportunities can arise, and we don’t want a lengthy notice period to stand in your way. Our priority is to support your success, whether that’s with us or in your next role.

Walk-in interview

Monday Tuesday, Wednesday, Thursday, Saturday and Sunday at 2:30PM at MathVision Campus, 1 Claymore Drive, #08-12, Orchard Towers, Singapore 229594.

We welcome Singapore Citizens, Permanent Residents, and LTVP holders with a valid Pre-Approved Letter of Consent (PLOC) to apply and attend our interview.

Job Summary

Looking for a technical windows expert for all Cloud operations services (Windows) in the organization. As such, he/she will provide support and act as the last level of escalation point for all production support activities within the operations team. Will be accountable for the overall health and stability of the technical solutions within their scope and has to work effectively with technical peers such as architects, peer experts and project teams on technology road maps and projects. They will have control over the scope of technical activities, develop best practices, manage knowledge and ensure the necessary trainings are imparted to the team wherever applicable.

The team operates and delivers projects for its infrastructure scope covering Cloud Windows OS, Failover Cluster, Hyper-V, VMware, AWS, GCP, and HPE DL/Synergy/Simplivity/Alletra series hardware.

Job Detailed Description

An Expert has a wide spectrum of responsibilities and actions.

As an expert of his/her team, he/she:

• assigns technical tasks and manages delegation for technical issues,
• animates the team to encourage collaboration and sharing of best practices,
• has a role in supporting technical skills development and provides training when required.
• supports new technologies and leverages them to provide consistency of service across streams,
• manages service improvements for all Windows services supported throughout the organization,
• documents, reviews, maintains and shares relevant technical information to the team
• provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,
• focuses on automation and optimum use of the team to improve efficiency,
• drives and delivers root cause for any high severity issue,
• reviews technology changes to identify potential risks,
• is responsible for problem management and resolution.

As an experienced professional in Windows, he/she:

• supports his/her team during diagnosis when technical issues rise in his/her scope of expertise,
• is aware of the global IT structure so that he/she anticipates interrelationships within the organization,
• engages with technical peer, Service managers, Architect and project teams on technology roadmap and projects,

• facilitates transformation projects and suggest future directions for new areas of improvement and change,
• guarantees the production readiness and license to operate of new projects and solutions,
• is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role,
• actively engages to understand new technologies and technology trends and reviews them with a view to incorporating them into the operations,

As the escalation point of contact for Clients, he/she:

• manages the daily relationship with Clients including planning, requests clarification, risks mitigation and service quality.

Legal and Regulatory responsibilities, he/she:

• complies with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• maintains appropriate knowledge to ensure to be fully qualified to undertake the role.
• completes all mandatory training as required to attain and maintain competence.

Job Specific Environment and/or Organization

• Working hours will be in rotating shifts and primarily to cover Europe business hours
• On-call support will be expected on a rotational basis on both weekdays and weekends

Candidate Profile

Mandatory track record

• 7+ years of experience in managing Windows environment with about 3-5 years of experience in financial institutes.
• Subject matter expert on core technologies – Windows OS, Hyper-V and Failover Clustering.
• Knowledge of VMware technologies (vSphere, vCenter, VROPS, VRLI) will be an advantage.
• In-depth hands-on knowledge/experience with HPE hardware (DL, Synergy, Simplivity, Alletra series).
• In-depth hands-on knowledge/experience with Python, PowerShell and Workflow integration tools.
• Knowledge and/or hands on working experience with patching tools and Active Directory.
• Ability to solve complex problems spanning multiple technologies and disciplines.
• Excellent communication, interpersonal and logical skills.
• Customer service oriented and a strong team player.
• Ability to work under pressure and a commitment to solving issues.

If interested, you can click on “Apply here” or write an e-mail to deeksha.agarwal@adecco.com with your updated resume.

NOTE: - Only shortlisted candidates will be contacted back.

Thanks & Regards

Deeksha Agarwal

EA Licence No.91C2918

Personnel Registration No.  R26161520

A Low-Stress Teaching Career in a Supportive Centre Environment

MathVision has been operating in Singapore for 18 years, and in that time, we’ve taught over 20,000 students.

You’ll be joining a well-established organisation with a strong reputation and a long history of supporting teachers.

- All lessons are conducted 1-1 or 2-1 at a table (never in a classroom or in large groups)

- You’ll teach using a fully prepared curriculum with worksheets, notes, and question banks already created for you. So, you do not need to worry about creating your own content.

If you enjoy guiding students step-by-step and explaining ideas clearly, this role will feel natural, manageable, and fulfilling.

Why This Role Stands Out

• Low-Stress Teaching (No Classroom and No Discipline Issues)

You teach at a table, with 1 student or 2 students at a time.

• All Curriculum & Materials Provided

Every topic comes with ready-made worksheets, notes, and structured methods.

You focus on teaching, not preparing materials.

• Clear Training & Daily Support

We guide you through our teaching methods, and you work alongside 250 other full-time teachers who support one another every day.

• 18 Years of Experience, 20,000+ Students Taught

A long-standing organisation with deep experience and consistent demand year-round.

Simple Walk-In Interview

Visit us any day.

We welcome Singapore Citizens, Permanent Residents, and LTVP holders with a valid Pre-Approved Letter of Consent (PLOC) to apply and attend our interview.

Flexible and provides generous leave benefits:

- Annual Leave

- Medical Leave

- Family Care Leave

- Birthday Leave

- Overtime

- Hospitalisation Leave

- Public Holidays

- Medical Insurance (General Physician, Specialist, Hospitalisation, Dental Plan)

A Low-Stress Teaching Career in a Supportive Centre Environment

MathVision has been operating in Singapore for 18 years, and in that time, we’ve taught over 20,000 students.

You’ll be joining a well-established organisation with a strong reputation and a long history of supporting teachers.

- All lessons are conducted 1-1 or 2-1 at a table (never in a classroom or in large groups)

- You’ll teach using a fully prepared curriculum with worksheets, notes, and question banks already created for you. So, you do not need to worry about creating your own content.

If you enjoy guiding students step-by-step and explaining ideas clearly, this role will feel natural, manageable, and fulfilling.

Why This Role Stands Out

• Low-Stress Teaching (No Classroom and No Discipline Issues)

You teach at a table, with 1 student or 2 students at a time.

• All Curriculum & Materials Provided

Every topic comes with ready-made worksheets, notes, and structured methods.

You focus on teaching, not preparing materials.

• Clear Training & Daily Support

We guide you through our teaching methods, and you work alongside 250 other full-time teachers who support one another every day.

• 18 Years of Experience, 20,000+ Students Taught

A long-standing organisation with deep experience and consistent demand year-round.

Simple Walk-In Interview

Visit us any day.

We welcome Singapore Citizens, Permanent Residents, and LTVP holders with a valid Pre-Approved Letter of Consent (PLOC) to apply and attend our interview.

Flexible and provides generous leave benefits:

- Annual Leave

- Medical Leave

- Family Care Leave

- Birthday Leave

- Overtime

- Hospitalisation Leave

- Public Holidays

- Medical Insurance (General Physician, Specialist, Hospitalisation, Dental Plan)

A Low-Stress Teaching Career in a Supportive Centre Environment

MathVision has been operating in Singapore for 18 years, and in that time, we’ve taught over 20,000 students.

You’ll be joining a well-established organisation with a strong reputation and a long history of supporting teachers.

- All lessons are conducted 1-1 or 2-1 at a table (never in a classroom or in large groups)

- You’ll teach using a fully prepared curriculum with worksheets, notes, and question banks already created for you. So, you do not need to worry about creating your own content.

If you enjoy guiding students step-by-step and explaining ideas clearly, this role will feel natural, manageable, and fulfilling.

Why This Role Stands Out

• Low-Stress Teaching (No Classroom and No Discipline Issues)

You teach at a table, with 1 student or 2 students at a time.

• All Curriculum & Materials Provided

Every topic comes with ready-made worksheets, notes, and structured methods.

You focus on teaching, not preparing materials.

• Clear Training & Daily Support

We guide you through our teaching methods, and you work alongside 250 other full-time teachers who support one another every day.

• 18 Years of Experience, 20,000+ Students Taught

A long-standing organisation with deep experience and consistent demand year-round.

Simple Walk-In Interview

Visit us any day.

We welcome Singapore Citizens, Permanent Residents, and LTVP holders with a valid Pre-Approved Letter of Consent (PLOC) to apply and attend our interview.

Flexible and provides generous leave benefits:

- Annual Leave

- Medical Leave

- Family Care Leave

- Birthday Leave

- Overtime

- Hospitalisation Leave

- Public Holidays

- Medical Insurance (General Physician, Specialist, Hospitalisation, Dental Plan)