Total 575 Customer Service job vacancies in Fortitude Valley

Working Hours: OFFICE HOURS / SHIFT HOURS 

Location: ISLANDWIDE 

Job Description (Patient Service Associate):

• In charge of registration of patients

• Scheduling of appointments

• Assist patients with the self registration

• Attend to patients' enquiries and needs

• Handling of phone calls and ad-hoc admin duties

Job Description (Healthcare Assistant):

• Provide basic care to patients, including feeding, bathing, and dressing
• Assist with patient mobility and transfers (e.g. bed to wheelchair)
• Monitor and record vital signs (e.g. temperature, blood pressure)
• Ensure patients’ comfort, safety, and well-being
• Maintain cleanliness of patient areas and equipment
• Support nurses and healthcare team in daily operations
• Observe and report changes in patients’ condition

Requirements: 

• Min N /O Level/ Nitec or Diploma in any field

• No experience required as training provided 

Interested candidate, kindly send a copy of your resume to adelinelim@recruitexpress.com.sg cc medical7recruitexpress.com.sg

Adeline Lim Xin Ying [R23112000]

Email Address: adelinelim@recruitexpress.com.sg

Recruit Express Pte Ltd

EA License No: 99C4599

Working Hours : Monday to Friday, Office Hours
Location: West
Salary: Up to $4.5K

Job Scope:

• Part of Ward Service Associate (WSA) team and ensure service standards are upheld
• Work closely with ward supervisor and other team members to ensure excellent service is provided to all customers
• Assist to ensure sufficient stocks supplies for ward for smooth operation
• Manage the deployment of Ward Service Associates (WSAs) in the wards
• Manage WSAs to ensure patients’ nutrition and diet are met
• Take directions and guidance from manager
• Lead quality improvement/ initiatives
• Any other ad hoc duties base on operational needs

Job Requirement:

• Min Degree in any relevant field
• Min. 1 yr relevant experience
• Good in ground operations

Interested applicants please submit their detailed resumes via email to melissa@recruitexpress.com.sg

All applications and personal information received will be treated with the strictest confidence.

Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
EA Licence No.: 99C4599

Responsibility

• Responsible for Security and Safety aspects for all Shoppers, Tenants and Staff within the Mall
• Assisting Shoppers and Tenants with directional queries
• Manages daily operations at Command Centre and Carpark Operations which includes the entrance to Loading/Unloading Bay, Drop-Off Point and Taxi Stand
• Attends to incidents involving Security and Fire related issues and assist authorities such as SPF and SCDF, whenever required
• Provides daily Security Escort duties for movements of vouchers and/or cash denominations
• Performs Traffic Control duties at Drop Off Point
• Provides security presence for Mall Events to manage crowd control issues
• Manages Lost & Found properties
• Any other ad-hoc duties as required

Qualifications/Requirements

• Minimum GCE ‘N’ Levels with either Security/Safety/Hotel backgrounds preferred
• Enthusiastic and service-oriented individual with a friendly and pleasant personality
• Vigilant, alert with a keen eye for details
• Conversant in English, with proficiency in other languages being an advantage
• Willing to work on weekends, public holidays and rotating shifts
• Excellent team worker
• Candidates who possess PLRD Certificate will have an added advantage

About the Role

Adecco is partnering with a leading global luxury group tohire an Assistant Manager, Call Centre. In this role, you will lead and managea team of Client Service Advisors, ensuring exceptional service delivery across all communication channels while driving both service excellence and sales performance.

Key Responsibilities

• Lead and manage daily operations of the Call Centre to ensure service excellence and KPI achievement
• Supervise, coach, and motivate a team of Client Service Advisors to meet service quality and sales targets
• Act as the first point of contact for team support, escalation handling, and operational guidance
• Monitor performance metrics, identify trends, and implement action plans to improve customer satisfaction and sales conversion
• Oversee inbound and outbound interactions across phone, email, live chat, and social platforms
• Support clienteling initiatives and provide insights to enhance customer engagement and brand relationships
• Collaborate with internal stakeholders, including after-sales and repair teams, to ensure seamless customer experience
• Ensure compliance with company policies, data security standards, and operational procedures
• Support training needs identification and work closely with trainers to enhance team capabilities

Job Requirements

• Minimum 3–5 years of experience in call centre or customer service management, preferably in retail or e-commerce
• Strong leadership skills with experience managing and coaching teams
• Familiarity with CRM and contact centre tools (e.g. Salesforce, telephony systems, social media platforms)
• Experience in workforce planning, scheduling, and quality monitoring processes
• Strong customer-centric mindset with the ability to handle escalations and complex cases
• Good analytical skills with the ability to interpret data and drive performance improvements
• Excellent communication and interpersonal skills with a professional and polished demeanor

Next Steps:

Click ‘Apply here’ or email your resume to zoe.siow@adecco.com.
Only shortlisted candidates will be contacted.

EA License: 91C2918 | Personnel Registration Number: R22104771

We are actively hiring for a client in a Nursing Home & Senior Care Centre setting in Singapore and we wish to invite interested candidates to apply the role.

Job Code: SNSM09/04/CM

Permanent Centre Manager
Job Description

• Manage full day-to-day operations and lead multi-disciplinary teams across 3 centers in Woodlands, Yishun, and Bedok.
• Direct holistic care management by collaborating with Centre Administrator, Asst/Social Worker, Staff Nurse, AHPs for Initial Assessments, Admissions and MOH regulated reviews.
• Ensure all services meet nursing standards and MOH regulations, inspections, and licensing renewals.
• Drive community initiatives, talks, and partnerships with community organizations, healthcare providers and government agencies to increase center visibility and attract new clients.
• Establish and maintain internal work processes, safety protocols, and emergency preparedness plans to ensure high-quality care delivery.
• Knowledge on subvention claims, workload submissions, and prompt reporting to government regulators.
• Oversee staff recruitment, rostering, and skills-mix optimization while providing coaching and performance management.
• Monitor budget and resource allocation to ensure cost-effective operations and improved productivity.

Requirements

• Possess a Diploma, Graduate Diploma or Degree in Social Work, Community Care or Gerontology
• Have a minimum of 6 years of experience in healthcare or a related sector.
• Display strong organizational, communication, interpersonal, and writing skills.
• Prioritize experience in a healthcare setting and demonstrate a sincere passion for eldercare.

Drop in your CV to: hr@pacificrehab.com.sg

Or WhatsApp 8022 6814

Quick SIGN UP here : https://form.jotform.com/250558451726461

Duration: ASAP – Feb 2027
Location: Queenstown
Salary: $11-12/ hr
Working Hours: Mon- Fri 8am – 5pm and 11am – 8pm, Sat 8am – 5pm (one weekday and Sunday off)

Job Scope:

• Conduct bedside financial counselling to patient/NOK, detailing estimated hospital charges, applicable subsidies and available financial assistance programs.
• Assist patients to complete the various mode of payment forms.
• Facilitate the collection of deposits and outstanding balances from inpatient accounts, adhering to hospital policies
• To be able to explain and advise patient/NOK regarding various national healthcare forms, their requirements and necessary supporting documentation needed

Job Requirements:

• Min GCE 'A' Level/Diploma in any field
• No experience as training will be provided

Interested applicants please submit their detailed resumes via email to melissa@recruitexpress.com.sg

All applications and personal information received will be treated with the strictest confidence.

Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
EA License No.: 99C4599

We are seeking a friendly, organized, and highly motivated Clinic Receptionist to be the first point of contact for our valued patients. You will play a crucial role in ensuring the smooth and efficient operation of our clinic, providing administrative support, and creating a welcoming atmosphere that reflects our commitment to patient care.

Key Responsibilities:

• Welcome Patients: Be the friendly first point of contact for everyone who comes into the clinic.
• Manage Appointments: Handle scheduling, rescheduling, and confirming appointments.
• Handle Enquiries: Answer patient questions about our services, appointments, and general clinic information.
• Patient Admin: Assist patients with registration, keep their records up-to-date, and manage payments.
• Keep Things Running: Ensure the reception area is tidy and welcoming, manage clinic supplies, and help with daily admin tasks like filing or scanning.
• Support the Team: Work closely with our physiotherapists to help coordinate patient flow and communication.

Working Hours: 9:00 am – 6:00 pm, Monday to Friday, and 9:00 am – 3:00 pm on alternate Saturdays.

Requirements and Qualifications:

• Experience: Previous relevant experience is preferred.
• Positive Attitude: A genuinely warm, friendly, and positive outlook. We're looking for someone who brings a good vibe to our patients and team!
• Education: Minimum GCE 'O' Level / 'N' Level, ITE Certificate, or equivalent.

How to Apply:

We thank all applicants for their interest, however, only shortlisted candidates will be contacted.

Main Duties and Responsibilities Included:

· Manage POS system

· Preparation of daily sales report

· Monitor proper ordering & receiving of goods

· Inventory management

· Provide a professional and friendly customer service

· Assisting in general operations

· Ensure that customers have a pleasant environment experience

• Promote the packages and contributed to the total sales efforts of the outlet based on the promotional activities planned

• Supervise and ensure team comply with the Company standards and Standard Operation Procedure (SOP) in achieving service excellence

• Assist Manager in staff training and orientation for new hires

• Check and ensure the cleanliness of outlets and equipment’s functioning before and after shift hours

• Administer and maintain inventory/asset records and documentation

Requirements:

· Minimum 2 years of relevant experience in a F&B environment

· Ability to work flexible hours, including weekend, public holiday

· Good communication/ international skills

· Excellent wine & beverage, knowledge of cuisine, culture and tradition

· Strong leadership & team player

· Dependable and reliable

*Sign on bonus applicaable T&C applies

Guest Service Hospitality Mgr (Nursing Home)| North-East |5 Days including weekends | Up to $7K

Location: North-East Singapore
Salary: Competitive (based on experience)

Job Highlights:

• Leadership role overseeing end-to-end hospitality operations

• Unique blend of healthcare and premium service environment

• Opportunity to drive service excellence and resident experience

Job Responsibilities

Resident Experience & Operations

• Oversee daily hospitality operations across dining, housekeeping, and laundry

• Deliver a high-touch, personalized resident experience

• Gather feedback from residents and NOK, analyse trends, and drive improvements

Dining Services & Nutrition

• Oversee menu planning with Nutritionist and care teams

• Ensure meals meet dietary, nutritional, and quality standards

• Maintain consistency in food quality, presentation, and service

Cost Management & Procurement

• Manage budgets and monitor cost per resident

• Oversee sourcing of food and hospitality supplies

• Drive cost efficiency while maintaining service standards

Service Excellence & Continuous Improvement

• Enforce SOPs and service standards across all functions

• Conduct regular audits on cleanliness and service delivery

• Drive improvements using operational data and feedback

Team Leadership

• Lead, coach, and develop hospitality team members

• Build a strong resident-first service culture

• Ensure continuous training and performance management

Problem Resolution

• Act as escalation point for residents and families

• Handle service lapses professionally and promptly

• Make sound decisions to maintain service excellence

Job Requirements

• Degree in Hospitality or related field

• Minimum 5 years of relevant experience (hospitality / healthcare / senior living preferred)

• Proven experience in operations and team leadership

• Strong understanding of hospitality functions (F&B, housekeeping, laundry)

• Knowledge of food safety and regulatory standards preferred

• Able to work weekends

Who We’re Looking For

• Service-driven leader with strong attention to detail

• Hands-on, adaptable, and able to thrive in a dynamic environment

• Strong communicator with excellent stakeholder management skills

• Decisive and calm under pressure

Guest Service Hospitality Mgr (Nursing Home)| North-East |5 Days including weekends | Up to $7K

Location: North-East Singapore
Salary: Competitive (based on experience)

Job Highlights:

• Leadership role overseeing end-to-end hospitality operations

• Unique blend of healthcare and premium service environment

• Opportunity to drive service excellence and resident experience

Job Responsibilities

Resident Experience & Operations

• Oversee daily hospitality operations across dining, housekeeping, and laundry

• Deliver a high-touch, personalized resident experience

• Gather feedback from residents and NOK, analyse trends, and drive improvements

Dining Services & Nutrition

• Oversee menu planning with Nutritionist and care teams

• Ensure meals meet dietary, nutritional, and quality standards

• Maintain consistency in food quality, presentation, and service

Cost Management & Procurement

• Manage budgets and monitor cost per resident

• Oversee sourcing of food and hospitality supplies

• Drive cost efficiency while maintaining service standards

Service Excellence & Continuous Improvement

• Enforce SOPs and service standards across all functions

• Conduct regular audits on cleanliness and service delivery

• Drive improvements using operational data and feedback

Team Leadership

• Lead, coach, and develop hospitality team members

• Build a strong resident-first service culture

• Ensure continuous training and performance management

Problem Resolution

• Act as escalation point for residents and families

• Handle service lapses professionally and promptly

• Make sound decisions to maintain service excellence

Job Requirements

• Degree in Hospitality or related field

• Minimum 5 years of relevant experience (hospitality / healthcare / senior living preferred)

• Proven experience in operations and team leadership

• Strong understanding of hospitality functions (F&B, housekeeping, laundry)

• Knowledge of food safety and regulatory standards preferred

• Able to work weekends

Who We’re Looking For

• Service-driven leader with strong attention to detail

• Hands-on, adaptable, and able to thrive in a dynamic environment

• Strong communicator with excellent stakeholder management skills

• Decisive and calm under pressure

Guest Service Hospitality Mgr (Nursing Home)| North-East |5 Days including weekends | Up to $7K

Location: North-East Singapore
Salary: Competitive (based on experience)

Job Highlights:

• Leadership role overseeing end-to-end hospitality operations

• Unique blend of healthcare and premium service environment

• Opportunity to drive service excellence and resident experience

Job Responsibilities

Resident Experience & Operations

• Oversee daily hospitality operations across dining, housekeeping, and laundry

• Deliver a high-touch, personalized resident experience

• Gather feedback from residents and NOK, analyse trends, and drive improvements

Dining Services & Nutrition

• Oversee menu planning with Nutritionist and care teams

• Ensure meals meet dietary, nutritional, and quality standards

• Maintain consistency in food quality, presentation, and service

Cost Management & Procurement

• Manage budgets and monitor cost per resident

• Oversee sourcing of food and hospitality supplies

• Drive cost efficiency while maintaining service standards

Service Excellence & Continuous Improvement

• Enforce SOPs and service standards across all functions

• Conduct regular audits on cleanliness and service delivery

• Drive improvements using operational data and feedback

Team Leadership

• Lead, coach, and develop hospitality team members

• Build a strong resident-first service culture

• Ensure continuous training and performance management

Problem Resolution

• Act as escalation point for residents and families

• Handle service lapses professionally and promptly

• Make sound decisions to maintain service excellence

Job Requirements

• Degree in Hospitality or related field

• Minimum 5 years of relevant experience (hospitality / healthcare / senior living preferred)

• Proven experience in operations and team leadership

• Strong understanding of hospitality functions (F&B, housekeeping, laundry)

• Knowledge of food safety and regulatory standards preferred

• Able to work weekends

Who We’re Looking For

• Service-driven leader with strong attention to detail

• Hands-on, adaptable, and able to thrive in a dynamic environment

• Strong communicator with excellent stakeholder management skills

• Decisive and calm under pressure

The Opportunity

• This is an exciting opportunity to work for one of the leading banks
• It is an opportunity for a Trading Desk Support Analyst to join the team
• 12months contract

Context

• • Provide day‑to‑day trading desk support to dealers, including trade booking support, checks, and coordination with operations and settlement teams.
  • Act as a key liaison between dealers, operations, and internal stakeholders to ensure smooth trade execution and post‑trade processing.

The Job

• Onboard the direct dealing clients, including IAMs, and perform the necessary check
• Liaise with internal departments to resolve trade and settlement issues.
• Perform the Pre trade checks for trades done
• Perform End of Day checks
• Support in preparing marketing material for advisory business in guidance with dealers
• Support analysis using Excel and automated tools
• Engage IT and other stakeholders to develop and enhance efficient systems and booking procedures
• Perform testing for systems enhancements
• Administrative and support duties as required

The Talent

• Knowledge of financial markets with experience in FX derivatives
• Proficiency in MS Product Suite i.e. Excel, Word etc. is essential
• Ability to work in a high volume, dynamic environment Technology while maintaining operational excellence.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to amos.tan@adecco.com
• Email Topic: Apply  Trading Desk Support Analyst
• Only shortlisted candidates will be contacted

Amos Tan Jun Han

EA LIcence No.91C2918

Personnel Registration No. R23113385

Location: Jurong East Govt
Pay: $13 per hour (with CPF) / Direct Perm Up to $2.5K

Contract Duration: 6 months (with the potential for permanent conversion)
Schedule: 5 days per week, with AM and PM shifts (42 hours/week)

Job Description:

• Provide essential nursing care to patients, assisting with daily activities and transfers.
• Perform basic housekeeping duties as required.
• Ensure patient comfort and safety during care activities.

Requirements:

• HMI certification / BCA / HCA work experience.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Hiring: Receptionist cum Coordinator

Location: Orchard Campus (nearest MRT: Somerset station)

Working hours: Mon-Fri 8.30am to 6pm

Salary range: $2200-$2500 per month (commensurate with experience)

Responsibilities:

1. Answering phone calls, answer enquiry and divert the walk in guests or calls to the related personnel
2. Assist Customer Service to ensure the brochures are available
3. In charge of booking of Conference Room
4. To serve drinks to guests as and when required
5. In charge of arranging local and oversea courier services
6. In charge of arranging dispatch from campus to campus
7. In charge of marketing gifts and packing of door gift for marketing events
8. Assist the Academic Department in administrative work (such as: data-entry into IMS System, assist in timetabling matters, stamping of certificates, preparation of staff/teachers/students pass)
9. Assist the Academic Department in operational matters such as informing the teachers on new-join induction, distributing/collection of stationery/petty cash etc
10. Assist the Customer Service Department in operational matters such as updating of attendance, students leave form/records of confiscated items etc
11. Assist the student care team in managing students during dismissal / arrival etc
12. Other duties as assigned by HOD and Management
13. Execute the workplans of the department to realize the organization’s objectives
14. To comply with EduTrust policies, procedures and documentation

Requirements:

• Neat, organized and meticulous
• Able to work independently

Interested candidates, please send in your CV to: HR@dimensions.edu.sg & indicate in the subject as "Receptionist (Orchard)"

We regret that only shortlisted candidates will be notified.

Work Days: Monday to Friday
Work Hours: 8:30 AM – 5:30 PM
Home Visits Per Day: Typically 3–4 homes, depending on patient load
On-Call Requirement: None on weekdays

Job Scope:

• Make home visits to provide nursing care to terminally ill patients
• Manage care plans and coordinate with doctors and social workers
• Support patients and families with end-of-life care needs

Key Requirements:

• Must be ICU- or Palliative Care-trained
• Home care experience preferred

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599