Total 10 Director/C-Level Customer Service job vacancies in Regency Park

• Act as the senior technical point of contact for hyperscale and enterprise clients across APAC during pre-sales and early implementation phases, leading and developing the in-country Solutions Leads who own day-to-day customer engagement in each market.
• Oversee the gathering and interpretation of customer requirements for APAC deployments through the in-country Solutions Leads, ensuring alignment with Zerra's regional capacity roadmap, internal capabilities, and commercial goals.
• Set the standard for translating client expectations into clear technical deliverables across APAC sites, and validate feasibility against local power, land, and connectivity constraints in partnership with country teams.
• Partner with commercial leadership to provide senior technical insight during pricing, contract structuring, and bid development across APAC, accounting for country-specific cost drivers, tax structures, and customer commercial norms in each market.
• Own the RFP response process across APAC opportunities — direct the in-country Solutions Leads and cross-functional response teams, and approve final submissions to customers, ensuring quality, consistency, and on-time delivery across the region.
• Coordinate with operations, design, and delivery leadership across APAC to ensure solutions can be executed to client standards and comply with applicable local codes and statutory approvals in each jurisdiction (e.g. CEA/NBC/BIS in India, METI in Japan, AS/NZS in Australia).
• Own the development of a reusable technical collateral library across APAC (solution templates, design responses, bid support documents), tailored by the in-country Solutions Leads to reflect local site, power, and regulatory conditions.
• Serve as a senior technical thought partner in strategic customer discussions and internal roadmap planning for Zerra's APAC portfolio, including expansion across Australia, Japan, India, and other emerging APAC DC markets.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Drive the negotiation and placement of insurance/reinsurance contracts, producing desktop & market quotations and lead terms, for the Specialty;
• Run a placement account independently and be accountable for budget performance on the account
• Partner with Aon resources (Sales & Marketing, Specialty Team, GBC network and in-Country teams) to deliver the widest practical range of insurance solutions and services to client.
• Ensure implementation of broking excellence initiatives including: Client Promise; Sales / Cross Selling; Wording/Slip standardization; Standard Contracts; Data Quality; Broking operations process flow; Carrier / market engagements.
• Interface with the market and to secure optimum outcome for client risk coverage
• Contribute to key thought leadership content for our clients and markets, and demonstrate understanding and insight into the industry, clients, risks and solutions.
• Contribute to regular "State of the Market" reports for the Specialty updating on market trends and losses relevant to the Specialty.
• Ensure knowledge and best practice approaches are captured, documented and shared to ensure resiliency in the broking function for the Specialty
• Responsibility to ensure that all broking / placement activity is in compliance with MAS regulations and Aon Company Policy and Guidelines.
• Assist the Team Leader to implement growth strategy for the team (Cedant/TPP/Network)
• Take the lead and support the junior brokers in complex placements.

Skills and experience that will lead to success

• Preferably 7 years of Insurance and/or Reinsurance market experience
• Good client relationships with both insurers and reinsurers
• Goal-oriented and collaborative amongst the team ensuring open communication; focus on common purpose and active personal participation.
• Excellent communication skills; oral/written English proficiency
• High motivational, ability to work independently and takes initiative
• Competent in Microsoft Word, Excel

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions for our colleagues as well. 

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. 

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Customer Solutions & Innovation (CSI) is DHL's cross-divisional commercial and innovation unit. We are responsible for managing about 100 of DHL's largest and most strategically important customers providing them with sector expertise, best in class account management and most innovative products & solutions. Discover the unique, international spirit of DHL where your commitment is recognized and rewarded.

Role Purpose:

Data Center Logistics is a key growth engine for the Technology sector & is part of DHL groups strategy for 2030.

Drive development of CSI Technology Data Center customers by understanding the customer and their growth strategy, building relationships, identifying opportunities, and pursuing business development together with Business Units within the region and India. Identify and support development of solutions and/or replicate existing solutions for the customers. The Regional Customer Director (RCD) supports the Global Customer Director (GCD) in the respective region. Assigned customers are considered highly strategic even among CSI customers. Hence the RCD will report directly into the Regional Technology Head.

PRE-SALES
In the respective Region, the Regional Customer Director (RCD) supports the Global Customer Director (GCD):

Strategic account planning 
• Provide input to Customer Development Plan, ensure buy-in within DHL for own region, and execute regional actions
• Identify long run prospects, game changing initiatives, innovation and eCommerce agenda in respective region
• Gather intelligence from internal & external sources to understand the customer (e.g. strategies, operational and procurement culture, supply chain maps including intelligence on ops, specs, incumbents, contracts, etc.)
• Conduct strategic customer dialogues with regional decision makers to identify customer's business objectives and supply chain requirements and challenges

Thinking long term & have a growth mindset is critical

Customer Relationship Development
• Identify key customer contacts and build/maintain relationships. Ensure business fit in the respective region
• Develop coach networks and network with decision makers in the region to drive DHL agenda within the customer
• Align customer and DHL agenda: early communication of future trends and customer strategies to the BUs before the opportunities come to market

Opportunity/pipeline development
• Identify, assess and develop new/growth/retention/ strategic opportunities regionally
• Drive renewal of profitable business in the region
• Confirm business fit with customer
• Support or conduct opportunity assessment with relevant DHL counterparts and obtain go/no go decision from BU on these opportunities
• Manage the regional pipeline to achieve revenue/volume/GP targets

SALES
In the respective Region, the RCD supports the GCD for Global deals and leads Regional deals:

Preparing the Deal
• Collect customer requirements and communicate these to CSI Commercial Operations and BU teams
• Define win and pricing strategy
• Work with CSI and BU virtual team and ensure customer requirements are considered in the offer
• Undertake due diligence on solution & price
• Develop proposal, business fit and solution fit

Closing the deal
• Present proposal, business fit and solution fit
• Adapt proposal and gain sign-off on changes
• Ensure common understanding of service expectations and solutions with the customer, DHL countries/region and within CSI
• Coordinate and actively engage in negotiations, gain decision maker commitment and close the deal
• Provide input to contract and ensure its sign off prior to the start of trading and in line with CSI and divisional contract approval processes/guidelines
• Gain decision maker commitment

Implementing the deal
• Represent and manage customer expectations, scope changes, approval process and deal activation
• Jointly support and monitor single BU implementation

AFTER-SALES
In the respective Region, the RCD supports the GCD: Service delivery and performance management
Raise service quality escalation if required in the Region

Account Maintenance
* Coordinate customer communications, including contractual and T&C changes
* Act as key contact for customer in the respective region, Channel communication to BU account teams and DHL internal functions in the region
* Conduct regional QRRs and QBRs at operational / strategic levels respectively, with the objective that all meetings develop the relationship.  Provide input to global QRRs/QBRs.
* Drive customer satisfaction survey (CSS) nominations, participation and follow up for her/his customer in the region.
* Partner with AR team and escalate issues with the customer as needed in the region.
* Provide input to Customer Status Update (CSU) follow up on issues and act as escalation instance in the region.

Requirement for the Role:

Experience:

• Requires 8-12 years of experience in the Logistics industry (especially data center knowledge), Sector or Customer

• Minimum 2-3 years experience in working across freight, parcel & contract logistics, including managing senior stakeholders within the organization & customer

• Requires 3-5 years of commercial experience

• Minimum 2-4 years of consultative selling experience in an international context

• Minimum 3-4 years of sales experience in the Technology sector

Education / Qualification / Certification / Requirements:

• University degree

• Excellent analytical and problem-solving skills

• Effective presentation and facilitation skills     

• Strong international exposure and specific understanding of the APAC data center business and cultural sensitivity

• Ability to work independently and within a team to deliver results     

• Ability to lead and influence without formal authority     

• Ability to adapt and perform under changing and uncertain conditions     

• Capacity to drive business growth across complex multi-sector conglomerates

• Strong hunting capabilities to tap into large growth potential

• Responsibility for retaining very large business

• High industry and sector knowledge

• Ability to lead and influence in an informal DHL matrix structure

Language Requirements:

• Excellent business English, written and oral

• Local language skills as required

(CS) Customer Success Director

The Job in short

As a Customer Success Director at Backbase, you will be at the forefront of driving customer

satisfaction and success across the region. You will be responsible for ensuring that our

customers derive maximum value from Backbase’s Engagement Banking Platform. This role

involves frequent travel across the region and requires a strong ability to build and maintain

relationships with key stakeholders at all levels, from C-suite decision-makers to programme

leaders.

Your mission is to foster product adoption and license consumption, enhance customer

satisfaction, and contribute to Net ARR Growth by ensuring that our customers successfully

leverage Backbase's solutions to achieve their business goals.

Meet the job

Customer Relationship Management:

● Develop and nurture strong, long-lasting relationships with key customers across your region.

● Regularly engage with senior stakeholders to understand their evolving needs and

expectations throughout the software development lifecycle, positioning yourself as a trusted

advisor and valuable resource.

● Facilitate complex discussions that involve multiple stakeholders, helping to align their goals

with Backbase's solutions and unblocking any adoption and license consumption challenges.

Value Maximization:

● Collaborate with customers to identify opportunities to maximize the value they derive from

Backbase products.

● Work with Backbase Customer Advisory to localize business cases. Provide strategic guidance

and best practices to ensure business cases align to the region and bank specific goals, ensuring

customers are fully utilizing the range of product capabilities available to them.

● Proactively identify and address potential challenges, working towards solutions that align with

the customer’s business objectives.

● Develop joint success plans with senior stakeholders, with clear objectives that are aligned with

their strategic goals.

● Actively work with the customer on roadmap planning to track and ensure the realization of the

business case throughout the programme lifecycle.

Advocacy Building:

● Identify and cultivate customer advocates who are willing to share their success stories and

experiences with Backbase solutions.

● Collaborate with marketing teams to create case studies, testimonials, and other materials that

showcase customer success.

Feedback Collection and Product Improvement:

● Gather and analyze product utilization, and end user feedback on product experiences,

providing actionable insights to R&D and steward the Request for Feature (RFF) process as a

joint responsibility with the Services team.

● Act as a bridge between customers and Backbase’s product development organization. Work

with the Backbase UX Research team, ensuring that customer needs and suggestions are

considered in future product enhancements.

Account Management:

● Proactively manage renewals by aligning customer success plans and business cases with

value realization, ensuring continued customer satisfaction and retention.

● In collaboration with Sales, identify opportunities for account growth by understanding the

banks’ business dynamics and leveraging them to expand ARR.

How about you

● Education: Bachelor’s degree in Technology, Business, or a related field.

● Experience: 10+

year

s of experience in a customer-facing role, including consulting, customer

support, delivery or account management in the APAC Hub region, with a focus on customer

success in the technology or software industry.

● Technical Acumen: Previous experience in roles requiring technical understanding, particularly

in customer success management within a software company.

● Language Proficiency: Fluent in English, with strong written and verbal communication skills.

● Customer-Centric Mindset: Passionate about delivering success for customers, with a deep

commitment to understanding customer needs and delivering solutions that exceed their

expectations.

● Results-Driven: Strong focus on customer satisfaction, with the ability to analyze data and

provide actionable insights and maintain dashboards that drive product adoption and customer

success.

● Relationship Builder: Exceptional communication, presentation, and interpersonal skills, with

the ability to challenge, negotiate, influence, and persuade stakeholders.

● Autonomous and Cross-Functional: Ability to work independently, take ownership of customer

success initiatives, and drive results, while collaborating across teams with Sales, R&D and

Services colleagues, as well as Backbase’s partner network.

● Organizational Skills: Capable of prioritizing tasks, multitasking, and demonstrating adaptability

in a dynamic environment.

● Commercial and Functional Acumen: Understand the unique cultural and digital trends in the

customer’s market and speak to business drivers, with a strong focus on maximizing value for

customers. Experience in banking or other Financial Services is a plus.

● Frequent Traveler: Willingness to travel frequently across the region to engage with banks and

ensure their success with Backbase.

This role offers a unique opportunity to make a significant impact on Backbase’s customer

success, helping our customers achieve their strategic goals while driving growth and adoption of

our engagement banking platform and other solutions.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Drive the negotiation and placement of insurance/reinsurance contracts, producing desktop & market quotations and lead terms, for the Specialty;
• Apply market expertise to design, deliver, innovate and place new/expanded business opportunities, renewals and mid-term adjustments and claims to improve market competitiveness, drive growth and optimal outcomes clients
• Partner with Aon resources (Sales & Marketing, Specialty Team, GBC network and in-Country teams) to deliver the widest practical range of insurance solutions and services to client.
• Provide thought contributions to tender responses for the Specialty to ensure timely submission and quality of reports
• Ensure implementation of broking excellence initiatives including: Client Promise; Sales / Cross Selling; Wording/Slip standardization; Standard Contracts; Data Quality; Broking operations process flow; Carrier / market engagements.
• Managing key carrier relationships to secure optimum outcome for client risk coverage
• Contribute to key thought leadership content for our clients and markets, and demonstrate understanding and insight into the industry, clients, risks and solutions.
• Contribute to up to date marketing materials on carrier appetite and solutions available to Specialty clients;
• Contribute to regular "State of the Market" reports for the Specialty updating on market trends and losses relevant to the Specialty.
• Ensure knowledge and best practice approaches are captured, documented and shared to ensure resiliency in the broking function for the Specialty
• Responsibility to ensure that all broking / placement activity is in compliance with MAS regulations and Aon Company Policy and Guidelines.

Skills and experience that will lead to success

• At least 5 years’ broking experience either in wholesale or retail markets
• Degree with ACII / AAII qualification or equivalent (but not essential)
• Excellent communication and presentation skills with external markets and internally with our network offices in the region
• Meticulous, hardworking and a go-getter with good interpersonal skills
• Ability to develop and maintain business relationships
• Demonstrates knowledge of the Insurance industry within the APAC region

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions for our colleagues as well. 

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. 

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

Job Responsibilities

We’re looking for a proactive and hands-on Technology Operations and Service Management lead who thrives in fast-paced environments and is passionate about building resilient systems from the ground up. In this role, you’ll be the guardian of production stability, bridging engineering, support, and business to ensure our tech stack is reliable, scalable, and ready to grow with us.

You’ll wear multiple hats—part SRE, part incident commander, part operations strategist—helping us build with operational excellence and run with confidence while embedding AI across different domains.
 

Production Support & Monitoring

• Monitor and support production applications to ensure optimal performance and availability.
• Lead incident response efforts, including communication and coordination across teams.
• Conduct problem management and root cause analysis to prevent recurring issues.
• Coordinate with development teams to address and resolve bugs efficiently.
• Monitor vendor performance and ensure compliance with service level agreements (SLAs).

Site Reliability Engineering (SRE)

• Maintain system reliability, availability, and uptime through proactive measures.
• Implement automated healing, monitoring, and alerting solutions.
• Perform capacity planning and system performance tuning to support scalability.
• Conduct regular service operational reviews and audits to ensure adherence to standards.
• Maintain and regularly test Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies.

Data Operations

• Monitor data pipelines to ensure data integrity and timely delivery.
• Manage data-related incidents and maintain lineage tracking for transparency and traceability.

Technology Operations and Service Management

• Provide input on operational requirements during design
• Participate in non-functional testing (e.g., performance, failover)
• Define SLOs, SLIs, and error budgets (SRE)
• Collaborate on automation and observability tooling
• Work with Data Engineering to define data pipelines and quality checks
• Define service requirements and SLAs during vendor onboarding
• Contribute to BCP/DR planning
• Provide feedback on incident trends to improve design
• Integrate AI into service desk operations for intelligent ticket routing, resolution suggestions, and trend analysis.
• Use AI to analyze incident trends and recommend design improvements or automation opportunities.

On-Premises Network Devices and Operations

• Monitor and manage on-premises network infrastructure including routers, switches, firewalls, and load balancers.
• Ensure network performance, availability, and security through proactive maintenance and configuration management.
• Conduct regular network health checks, firmware updates, and hardware lifecycle planning.
• Respond to and resolve network-related incidents, including root cause analysis and documentation.
• Implement and maintain network segmentation, access controls, and compliance with internal security policies.

Job Requirements

• Education: Bachelor’s degree in Computer Science, IT, or a related field.
• Experience: 5+ years in IT operations, service management, or related roles, ideally in high-growth or startup environments.
• Ops Leadership: Proven ability to lead cross-functional teams across Production Support, SRE, DevOps, and Service Management.
• Frameworks & Best Practices: Experience with ITIL framework and service management best practices.
• Incident & Problem Management: Strong track record in leading incident response and driving root cause analysis.
• Performance & Reliability: Experience in capacity planning, performance tuning, and building reliable systems.
• BCP & DR: Hands-on experience with Business Continuity and Disaster Recovery planning and execution.
• Entrepreneurship Mindset: You’re resourceful, collaborative, and thrive in environments where you can make a big impact quickly.

Director of Parent Experience (Customer Experience /Family Engagement)

Industry: International School

Location: Lorong Chuan

Working hours: 9am – 5pm / Fully on-site

·      As a member of the School Senior Leadership Team, the Director of Parent Experience provides single-point leadership for how families experience communication, engagement, and day-to-day interactions with the school.

·      The role ensures that communication is clear, coordinated, and confidence-building, and that parent engagement is intentional rather than reactive.

·      Working closely with academic and operational leaders, the role strengthens parent trust, belonging, and advocacy across the lifecycle, recognising that sustained retention and positive word-of-mouth are outcomes of consistently strong parent experience, not standalone initiatives.

·      The role also defines and monitors parent-facing operational standards (e.g., responsiveness, clarity, service discipline) to ensure the lived experience matches the school’s ambition.

·      The role operates in alignment with HQ’s Regional Brand and Parent Experience frameworks, ensuring that local delivery reflects brand strategy

Requirements

·      Degree in Communications, Marketing, Business, Hospitality, or related field

·      Customer experience frameworks or certifications(e.g. CXXP)

·      10+ years’ experience in customer experience, communications, stakeholder engagement, or service operations, with leadership responsibility in Education/International School or relevant sectors

·      Background in hospitality, airlines, luxury retailor other high service environments

·      Proven track record of designing and improving customer or stakeholder journeys, using insights and data to drive measurable outcomes

·      Strong ability to influence senior stakeholders and lead through collaboration, especially in complex, cross-functional environments

·      Excellent communication skills, including strategic messaging, content development, and audience segmentation

·      Confident representing the organisation in high-stakes, customer-facing or community settings

·      Experience working with digital platforms and communication tools to enhance engagement and experience

·      Demonstrated success in driving alignment and improvements without direct authority

·      Experience establishing service standards, frameworks, or operating models that improve consistency and trust

Please submit your updated resume in Word format by using the Apply Now Button.

We regret that only shortlisted candidates will be notified.

Email resume to Sherry.Yeoh@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Yeoh Xianni Sherry

PingPong is the world's leading cross-border payments platform trusted by global companies to send, receive, and manage money around the world. We're experienced in creating custom solutions for global companies from Fortune 500sto burgeoning startups.

Job Description:

Key Responsibilities

Risk Strategy & Policy

•        Develop and maintain risk frameworks tailored to your assigned markets' regulatory environment and business models

•        Provide input on risk policy development, ensuring central policies are adapted for local market realities

•        Conduct periodic risk assessments and identifyemerging threats specific to your region

•        Design compliance frameworks for new market entry and new product launches

Operational Risk Oversight

•        Handle escalations requiring local marketexpertise and contextual judgment

•        Review and approve high-risk cases, policy exceptions, and complex onboarding decisions

•        Support fraud and financial crime investigations; conduct root cause analysis on control failures

•        Monitor transaction patterns and identify AML/sanctions risks specific to regional business flows

Stakeholder Management

•        Coordinate with regional business teams to balance commercial objectives with risk controls

•        Liaise with HQ compliance and risk teams; represent regional perspective in policy discussions

Quality & Capability Building

•        Provide training and guidance on regional business practices and risk considerations

•        Develop market-specific risk indicators and quality benchmarks

•        Create documentation and playbooks for regional risk processes

Job Requirements:

•        Experience: Minimum 10 years in risk, compliance, or financial crime roles

•        Industry: Cross-border payments experience required – from payment companies, remittance providers, trade finance, or banking

•        Knowledge: Understanding of payment regulations in your assigned region; familiarity with licensing requirement sand regulatory expectations

•        Technical Skills: AML/KYC program design, transaction monitoring, sanctions screening, fraud/chargeback management

•        Business Acumen: Understanding of e-commerce, B2B trade, and digital services business models

•        Competencies: Strong stakeholder management; ability to influence without authority; comfortable operating independently with minimal supervision

BIPO SERVICE (SINGAPORE) PTE. LTD.
18S9180

PingPong is the world's leading cross-border payments platform trusted by global companies to send, receive, and manage money around the world. We're experienced in creating custom solutions for global companies from Fortune 500s to burgeoning startups.

Job Description:
Key Responsibilities

Business Development & Revenue Growth

• Drive new business acquisition and revenue growth for PingPong’s cross-border payment solutions in the region.
• Identify and engage target clients including enterprises, marketplaces, fintechs, and digital platforms with cross-border payment needs.
• Manage the full sales cycle from prospecting and solution positioning to negotiation and deal closure.

Client Relationship Management

• Build and maintain strong relationships with senior decision-makers including CFOs, Heads of Payments, Treasury, and Finance leaders.
• Act as a trusted advisor on cross-border payments, FX solutions, and global payment infrastructure.
• Develop long-term strategic relationships with key clients.

Market Expansion

• Identify high-potential industries and market segments in Singapore, Malaysia and other countries in APAC.
• Develop localized go-to-market strategies to increase PingPong’s market presence.
• Represent PingPong at relevant fintech and payments industry events.

Cross-Functional Collaboration

• Work closely with product, solution engineering, and operations teams to design tailored solutions for clients.
• Provide feedback from clients and the market to support product improvements and innovation.
• Ensure solutions meet regulatory and compliance requirements across both markets.

Pipeline & Forecast Management

• Maintain a strong sales pipeline and provide accurate revenue forecasting.
• Track sales performance against targets and contribute to overall regional growth strategies.

Job Requirements:

• Minimum 8 years in fintech, payments, banking, financial services sales or cross-border trading / e-commerce, etc.

• Proven experience selling cross-border payments, FX solutions, or payment infrastructure.

• Strong knowledge of fintech and payments ecosystem.

• Demonstrated track record of closing enterprise-level deals.

• Excellent stakeholder management and negotiation skills.

• Ability to operate in a fast-paced fintech environment.

BIPO SERVICE (SINGAPORE) PTE. LTD.
18S9180

Job Summary

The Business Development Director will drive new client acquisition, strategic partnerships, and revenue growth for our IT solutions portfolio. This is a hunter role requiring deep expertise in selling B2B technology services. You will engage with C-level executives, lead complex sales cycles, and collaborate with technical teams to develop winning proposals.

Responsibilities

• Identify and secure new clients by executing targeted outreach strategies to expand the IT solutions customer base
• Develop and nurture strategic partnerships to enhance market presence and drive revenue growth
• Lead end-to-end complex sales cycles, managing negotiations and closing deals with enterprise clients
• Engage directly with C-level executives to understand business needs and align IT solutions accordingly
• Collaborate with technical teams to design and present tailored proposals that address client requirements and business objectives
• Analyze market trends and competitor activities to inform sales strategies and identify new business opportunities