Total 171 Senior Executive level Customer Service job vacancies

Job description :

• Possess good command of written and spoken English
• Process customer orders in the system and relate the information to concerned department.
• Correspond to all customer inquire effectively and efficiently.
• Relate all customer requirements, changes in specifications to the related department in a timely manner.
• Provide the required details to shipping team for shipment arrangement.
• Prepare data and reports accurately and on a timely manner.
• Good work ethic, well organized and self-motivated.
• Good knowledge in MS Office

Qualification :

• Graduate with minimum 2 years working experience as Customer Service (Preferably in Manufacturing Industry)

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities

This role will manage and support major retail chain accounts key customers bookstore/stationery in Malaysia. This role focuses on supporting sales growth, building strong relationships with buyers, ensuring product availability, collaborating closely with the merchandising team, and executing in-store sales-related activities.

Job Responsibilities

Key Account Management

• Support daily communication with buyers, merchandisers and retail partners
• Follow up on orders, delivery status and operational matters.
• Build and maintain good business relationships with store personnel and buyers

Execution & Business Growth

• Support achievement of monthly and annual sales targets for assigned accounts.
• Monitor sell-in (to retailer) and sell-out (from store) performance  to identify growth opportunities.
• Assist in identify fast-moving and slow-moving products
• Monitor and optimize product display planograms to improve visibility and sales performance

Product Listing & Promotions

• Assist in new product listing.
• Ensure product information, pricing and barcode are accurate in retailer systems.
• Track listing status and resolve any issues
• Coordinate retailer promotional activities, festive campaigns, catalogue deals and in-store activities.
• Ensure promotional pricing and stock are properly executed in stores

Store Visits & Merchandising

• Conduct regular store visits to monitor Shelf display, product visibility, stock availability and planogram compliance.
• Ensure products are well displayed with correct price tags and POSM materials.
• Work closely with merchandisers to improve shelf arrangement and visibility

Stock & Supply Coordination

• Monitor stock levels at retailer warehouse and outlets.
• Coordinate with internal warehouse / logistics team for timely replenishment
• Prevent stock shortages or overstock situations.

Reporting

• Prepare monthly sales reports, sell in performance, fulfilments issue and promotion feedback and account updates.
• Maintain accurate sales records using Microsoft Excel

E-Commerce Support

• Manage day-to-day operations across e-commerce platforms (Shopee, Lazada, TikTok Shop)
• Ensure store layout, branding, product listings are updated
• Ensure accurate pricing, stock levels, and product variations
• Maintain seller ratings, chat response rate, and overall store health
• Plan and run campaigns (vouchers, discounts, bundles, flash sales)
• Coordinate with team to ensure timely setup.
• Monitor performance and improve sales results
• Respond to customer inquiries promptly and professionally
• Handle issues, complaints, and returns efficiently
• Maintain positive customer experience and ratings

Ad-hoc assignments / Event Support

• Provide support for company events and any other assigned duties when required

Job Requirements

• Diploma / Degree in Business, Marketing or related field
• Minimum 1–2 years relevant working experience
• Experience in procurement/ retail / FMCG / key account sales is an added advantage
• Able to communicate effectively in Mandarin, English and Bahasa Malaysia
• Mandarin speaking is required as the role needs to liaise with Mandarin-speaking customers and business partners
• Proficient in Microsoft Excel
• Responsible, proactive and willing to learn
• Willing to travel for store visits within Malaysia

Perks & Benefits

• Increment, incentive and bonus
• Allowance (travel stipends, transportation, etc.)
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Open culture
• Personal development opportunities
• Paid training and development

Job Summary: We are looking for motivated individuals with a sense of business acumen and are passionate about enriching youths through supporting on marketing innovative training programmes.

Job Responsibilities:

• Support to promote and market training programmes to MOE government schools
• Provide support to Sales Education Consultant
• Plan and project manage training programmes
• Work cohesively with trainers and stakeholders to achieve overall business goals
• Establish and enhance rapport with new and existing clientele

Job Requirements:

• Open to short term contract work
• ITE/Diploma/Degree in Business, Marketing, Information Technology, Media, Multimedia or others
• Candidates with no prior job experience or Entry Level are welcome to apply
• Passionate about engaging and enriching youths
• Experience in the education or sales industry would be an advantage
• Ability to work independently and collaboratively in a team

Please include the following information in your resume in doc or pdf format:

• Personal particulars.
• Education background.
• Work experiences.
• Reason(s) for leaving if any.
• Date of availability / Notice period.

We regret to inform that only shortlisted candidates would be notified.

Job Summary

You will manage retail and corporate car rentals, support replacement car activations for insured customers, and ensure smooth rental processing. You will provide clear information to customers, handle payments, and coordinate with operations to maximize fleet use.

Job Description

• Secure retail and corporate rentals.
• Activating replacement cars for AIG insured and following up on the due date for returning.
• Provide timely, consistent and accurate information to external customers.
• Ensure accurate processing of rental workflow through Fleetnetics.
• Furnish accurate driver particulars to respective authority for summons.
• Prepare quotation, tender, process monthly renewal, collect payment for Corporate accounts.
• Handle PRAC technical/breakdown such as vehicle unable to start, accident etc. Escalate promptly to operations/manager for follow up as appropriate.
• Handle cash and credit transactions accurately and securely.
• Work with operations to maximize fleet utilization.
• Establish and maintain professional and effective communication with external customers.
• Ensure tidiness and cleanliness of the reception area to create a pleasant and welcome environment for walk-in customers.
• Seek immediate assistance from relevant colleagues for issues that cannot be resolved within the department, or escalate promptly to the manager as appropriate.

Preferred competencies and qualifications

• Valid class 3/3A driving licence to support vehicle handling and replacement car activations
• Good command of English and Mandarin to communicate effectively with Mandarin-speaking associates
• Proficient in MS Office to support administrative and reporting tasks
• Strong communication and problem-solving skills demonstrated through customer interactions and issue resolution
• Meticulous, presentable, patient, and customer service oriented to deliver a positive customer experience
• Ability to start work on short notice and work a 5.5-day work week

Looking to build a meaningful career in healthcare? Join a dynamic healthcare team where you'll play a key role in creating a positive patient experience while gaining valuable exposure to the medical industry. Comprehensive training will be provided, making this an excellent opportunity for individuals who are passionate about helping others and enjoy working in a fast-paced environment.

Key Responsibilities

• Welcome and register patients accurately within the healthcare system
• Coordinate and schedule appointments to ensure smooth patient flow
• Handle enquiries professionally via phone and in person
• Provide support for financial counselling and payment collection processes
• Perform cashiering and administrative duties with accuracy
• Assist healthcare professionals with basic patient care support when required
• Maintain and update patient records through data entry and system administration
• Support day-to-day clinic and operational activities
• Carry out other administrative duties as assigned

Requirements

• Minimum GCE N Levels, O Levels, A Levels, Diploma, or equivalent qualification
• Passionate about healthcare and patient service
• Strong interpersonal and communication skills
• Comfortable using Microsoft Office applications
• Detail-oriented with good organisational abilities
• Able to commence work within a short notice period is advantageous
• Prior experience is not required as structured training will be provided

Interested applicants, please send your updated resume to healthcaretemps@recruitexpress.com.sg

Email Subject: Patient Care Executive

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

•   Enquiry management:
      - Screen and classify enquiry from Youth enquiry channels
      - Attend to individual enquiries on youth programme
      - Assist in design EDM, and manage distribution of EDM
      - Assist to maintain tracking sheet for mailing list
•    Content management for youth programme:
      - Assist to consolidate all youth programmes for catalogueupdate
      - Assist to update programme outline, based on revision incourse material
      - Assist to compile course information for CET submissionand approval (CMS, AI-COP)
•    Open enrolment registration management:
      - Manage and update registration name list
      - Communication with applicants on application related questions and instructions
•        Ad hoc support for documents for BD processes (internal LOA, OPWN, Service Agreement)

Requirements:

Academic & Professional Certification
•    At least a good bachelor’s degree in any discipline from a reputable university
•    IT savvy and proficient in MS Office applications

Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: west5@recruitexpress.com.sg
EA License No: 99C4599

• Manage customer feedback and complaints by coordinating investigations with department heads and facilitating family conferences to ensure proper service recovery
• Respond promptly to concerns and follow through on resolution to maintain service quality standards
• Compile and submit monthly KPI reports and quarterly updates on service excellence initiatives and progress
• Prepare abstracts and consolidate supporting data for award submissions and recognition programmes
• Collect, analyse, and interpret customer feedback data to identify trends and drive continuous service improvement

Requirements
Bachelor degree in any discipline
Proficient in MS Office

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

About the Role

Join a dynamic team of officers that helps the IPOS Group understand and engage its customers and stakeholders in a timely and pro-active manner. The Enterprise & Ecosystem Department (E&E) does this through various platforms, programmes, and activities for the innovation community.

Key Responsibilities

• Be a part of the service delivery team which plans, promotes, and executes quality service delivery to enhance customer experience at IPOS Group;
• Review customer service processes to ensure they meet evolving needs;
• Work with stakeholders, use technology for resolutions and implement initiatives to improve service experience and customer satisfaction;
• Develop and administer enterprise assistance programmes;
• Support engagement efforts with our key business stakeholders in areas including marketing programmes aimed at helping enterprises identify, protect, and use intangible assets to grow; and
• Support any ad-hoc department and/or cross-department initiatives or projects.

Are you the one? Please write to us if you have/are:

• 1 to 3 years of relevant experience in formulating and implementing programmes, preferably, but not necessarily, in the areas of innovation or intellectual property;
• Service-oriented and adept at dealing with a diverse range of stakeholders;
• A strong team player;
• Strong communication and listening skills;
• A structured and analytical mind with good problem identification and solving abilities;
• Meticulous with an eye for detail and accuracy; and
• A keen interest in technologies for enhancing business operational efficiency and user experience.

To apply for this position, please click to apply or email your CV to careers@iposinternational.com

We regret to inform that only shortlisted candidates will be notified.

About IPOS International

IPOS International, a wholly owned subsidiary of the Intellectual Property Office of Singapore (IPOS), is the capability-building arm of the IPOS. We work with enterprises and governments to turn intangible assets and intellectual property (IP) into real business outcomes—driving growth, market expansion, competitive edge and investor readiness. Backed by over 100 IP specialists, including IP strategists, faculty and patent analysts, we bring deep expertise and commercial insight to help organisations grow in the global innovation economy. To achieve this, we will offer committed and passionate individuals a place where their talent and opinions are valued. To succeed as an organisation, we believe in empowering individuals while working as a team of professionals with honesty and displaying integrity as core values. We invest heavily in our people so that they get the training and development they need to succeed.

For more information on IPOS International, please visit www.iposinternational.com.

Office IT Support Executive

Position Summary

We are seeking a proactive and technically competent Office IT Support Executive to manage the day-to-day IT operations of our Singapore office. The successful candidate will provide first-level technical support to local users, coordinate closely with HQ IT teams across different time zones, implement global IT policies and procedures, and ensure compliance with company IT standards and security requirements.

This role requires strong troubleshooting capabilities, excellent communication skills, and the ability to work independently while supporting a dynamic office environment.

Key Responsibilities

IT Support & Troubleshooting

- Provide first-level technical support for hardware, software, network, and system-related issues.

- Diagnose and resolve day-to-day IT issues involving desktops, laptops, mobile devices, printers, meeting room systems, and other office equipment.

- Coordinate with HQ IT teams on escalated incidents and global system-related matters.

- Ensure timely resolution of user support requests and IT service tickets.

Office IT Infrastructure & Setup

- Configure and deploy desktops, laptops, mobile devices, user accounts, email access, and workstation setups.

- Set up and maintain meeting room technology, including video conferencing systems, presentation equipment, and connectivity solutions.

- Assist in maintaining office IT infrastructure, networks, and end-user devices.

- Support employee onboarding and offboarding activities, including IT equipment provisioning and access management.

IT Coordination & Governance

- Collaborate with HQ IT teams across multiple time zones to support regional and global IT initiatives.

- Learn, implement, and enforce IT policies, procedures, and security requirements established by HQ.

- Ensure adherence to company IT standards, cybersecurity policies, and compliance requirements within the local office.

- Maintain accurate records of IT assets, licenses, and inventory.

Procurement & Vendor Management

- Source, evaluate, and procure IT hardware, software, accessories, and related technology solutions.

- Liaise with vendors and service providers for IT procurement, maintenance, warranty claims, and technical support.

- Track software licensing, equipment warranties, and renewal schedules.

Administrative & Operational Support

- Maintain documentation for IT procedures, support activities, equipment inventory, and asset records.

- Provide administrative and operational support to the office as required.

Requirements

- Diploma or Degree in Information Technology, Computer Science, or a related discipline.

- Minimum 2–5 years of relevant experience in IT support, helpdesk, or infrastructure support roles.

- Strong working knowledge of Microsoft 365, Windows operating systems, networking fundamentals, printers, and mobile device management.

- Experience supporting video conferencing and meeting room technology is advantageous.

- Strong troubleshooting, analytical, and problem-solving skills.

- Excellent communication and interpersonal skills, with the ability to work effectively with users and stakeholders across different time zones.

- Positive attitude with a customer-focused and service-oriented mindset.

- Able to work independently, prioritize tasks, and manage multiple responsibilities efficiently.

ompensation & Benefits

- Salary: SGD 4,500 – SGD 5,000 per month (commensurate with experience)

- AWS (Annual Wage Supplement): Negotiable

- 25 days Annual Leave

- 14 days Medical Leave

- Health Insurance coverage upon successful completion of probation

- Dental Insurance coverage upon successful completion of probation

- Additional leave entitlements and benefits in accordance with Singapore MOM regulations and company policies

Employment Type

Full-Time, Permanent

Working Location

Marina Bay Financial Centre (MBFC), Singapore

Job Description

Successful candidate will be supporting the sales team with rates and shipment bookings.

Job Scope

• Attending to client enquires and needs.
• Collaborating with team members in providing appropriate freight solutions.
Following through, executing and reviewing freight jobs.
• Maintaining strong relations between industry players and stakeholders.
• Refining and the process along the way, working towards a win-win solution for both clients and company. 


Requirements:

Minimum GCE ‘O’ Level

Good working knowledge of MS Office applications (Excel, Word, PowerPoint, Outlook)

Good communication and interpersonal skills

Service orientated with good initiative

Able to commit for overtime when required

Experience not required as On Job Training will be provided

Benefits:

· Working Hours:

Monday to Friday: 10.00am to 6.00pm

Sat.: 9.00am to 1.00pm (Alternate Sat, Work from Home)

· Attractive Remuneration Package (Basic, Performance Bonuses)

· Career Advancement

· Training Opportunities

· Medical and Insurance Coverage

Job Description & Requirements

Job Summary

We are seeking a Senior level, Linux system administrator to support and maintain enterprise Linux infrastructure environments. The successful candidate will be responsible for ensuring the stability, availability, security, and performance of Linux servers supporting business-critical applications.

Key Responsibilities

• Administer and support enterprise Linux server environments across development, testing, production, and disaster recovery platforms.
• Perform Linux operating system installation, configuration, patching, upgrades, and maintenance activities.
• Monitor system health, availability, and performance, and implement corrective actions to ensure service reliability.
• Troubleshoot and resolve Linux operating system, infrastructure, and application-related issues within agreed service levels.
• Conduct root cause analysis for system incidents and implement preventive measures to minimize recurring issues.
• Support capacity planning, system performance tuning, and infrastructure optimization initiatives.
• Manage Linux services, including file systems, storage, logical volume management (LVM), DNS, NTP, and user access administration.
• Implement and maintain server security controls, system hardening standards, and access management procedures.
• Develop and maintain shell scripts and automation tools to streamline operational processes and improve efficiency.
• Collaborate with application, database, network, and infrastructure teams to support project implementation and production releases.
• Participate in change management activities, including impact assessments, implementation planning, and post-change validation.
• Support backup, recovery, and disaster recovery processes to ensure business continuity requirements are met.
• Maintain accurate technical documentation, operational procedures, and system configuration records.
• Assist with audit, compliance, and regulatory requirements by providing supporting documentation and evidence.
• Provide technical guidance to junior team members and contribute to knowledge-sharing initiatives.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Minimum 10 years of experience in Linux system administration and infrastructure support within enterprise environments.
• Hands-on experience with Red Hat Enterprise Linux (RHEL), CentOS, Oracle Linux, or equivalent Linux distributions.
• Strong knowledge of Linux server administration, system troubleshooting, and performance monitoring.
• Experience in Linux patching, operating system upgrades, and production support activities.
• Working knowledge of Linux clustering, high-availability configurations, and disaster recovery concepts.
• Experience with shell scripting (Bash/Korn Shell) and automation of routine administration tasks.
• Good understanding of networking concepts including TCP/IP, DNS, NTP, SSH, and connectivity troubleshooting.
• Knowledge of system security, access management, vulnerability remediation, and server hardening practices.
• Familiarity with enterprise monitoring tools and incident management processes.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Ability to work independently and support critical production environments.

Job Overview

We are seeking a responsible and detail-oriented Accounts Executive to handle Accounts Receivable (AR) and Accounts Payable (AP) functions in a retail environment. The candidate will be involved in daily sales reconciliation, bank matching, and payment processing.

Key Responsibilities

Accounts Receivable (AR)

• Reconcile daily POS sales from multiple retail outlets

• Verify and tally sales records with supporting documents

• Reconcile cash, card, and e-wallet collections with bank statements

• Monitor and follow up on discrepancies in sales and collections

• Maintain and update AR worksheets and reconciliation reports

• Handle selected outlets as in-charge for sales tracking and reporting

Accounts Payable (AP)

• Prepare and process payment vouchers accurately

• Perform bank login and execute payments (suppliers, expenses, etc.)

• Ensure proper documentation and approvals before payments

• Maintain AP records and update payment schedules

Job Requirements:

Diploma/Degree in Accounting, Finance, or related field

Experience in retail AR & AP is preferred

Familiar with POS systems and sales reconciliation

Proficient in Microsoft Excel and accounting systems

Strong attention to detail and accuracy

Responsible,organized, and able to meet deadlines

Willing to work overtime when required
______________

Preferred Skills:

Experience handling multi-outlet retail accounts

Ability to handle high transaction volumes

Good communication and problem-solving skills

Job Description:

• Processing invoices (AP/AR), reconciling bank statements, managing petty cash, and preparing expense reports.
• Data entry, filing, managing office supplies, drafting correspondence, and answering queries.
• Supporting HR, coordinating logistics, and maintaining staff/office contracts.

Job Requirement:

• Minimum Diploma and above
• Minimum 2 years of working experience in Admin and SAP

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• In charge of managing and supporting planning and procurement of medical, non-medical equipment, and furniture
• Plan and lead user workgroups by organising regular meeting sessions, setting goals and targets, facilitating useful and productive discussions, guiding user departments, as well as reviewing performance indicators and work plans
• Responsible for budgetary planning and control, ensuring that the development keeps within budget
• Work closely with user department and various stakeholders in the preparation of medical, non-medical equipment and furniture specifications for tenders
  Provide recommendation to users based on technical compliance of medical, non-medical equipment and furniture in tender submissions
• Attach to Group team to familiarise with Group BME policies and procedures through supporting the daily operations to align with organisation and regulatory requirements
• Liaise and manage external contractors on service and tender commitment issues Provide technical advisory to end users and senior management on medical, non-medical equipment and furniture related issues
• Perform any other duties as assigned

Requirements

• Min Diploma in Electronics or relevant Engineering
• Min 5 years of experience in service and maintenance of medical equipment.
• Experience in Healthcare/Hospitals

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900