Total 3 Fresh/Entry Level Customer Service job vacancies in PETALING JAYA

• Create and execute test cases and procedures as assigned.
• Document and monitor testing outcomes and establish steps to remedy problems, working with product / solution management, project management and multiple development teams across the organization to provide feedback and ensure product/solution success.
• Fulfil objectives for improvement in testing effectiveness, cost and quality.
• Develop and enhance the test automation skills within the team.
• Analyze current technologies used within the organization and develop steps and processes to improve testing procedures.
• Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team as required from time to time.
• Work closely with multiple departments within the company to ensure testing hardware and software is available for projects and working properly.

Requirements:

• Candidate must possess Degree / Diploma or above in Electrical or Electronics Engineering, Mechanical or equivalent.
• Ability to travel when required.
• A team player with good interpersonal skills.
• Possess own vehicle.

Benefits & Others:

• Attractive Package (OT + Bonus + Allowances + Yearly Increment)
• Leave Entitlement eg: Annual Leave, Medical Leave etc.
• EPF, SOCSO, EIS is provided.

Duties and Responsibilities

• Assist and supporting the superior to provide after-sales services and support including installation, commissioning, upgrading, corrective and preventive maintenance of equipment.
• Assisting in workshop/lab for tools service and repairing work.
• responsible for documenting customer service activities.
• Performs other tasks as assigned from time to time.

Requirements

• SPM or vocational certificate in a technical field
• Conversant in Bahasa Malaysia, English
• Willingness to learn and grow in a technical role
• Positive working attitude
• Able to work independently and in a team
• Willing to travel and work at customer sites for repairing and servicing work

Working conditions and physical environment 

• Working hours from 830am – 6pm, Monday to Friday

Job Location

• Petaling Jaya (HQ): 27, Jalan PJU 3/49, Sunway Damansara, 47810 Petaling Jaya Selangor.
• Penang: 59, Jalan Perai Jaya 4, Bandar Perai Jaya, 13600 Seberang Perai Penang.

Job Benefits

• Incentive and bonus
• Allowance
• Personal leave

職責和責任

• 協助和支援上級提供售後服務和支持，包括設備的安裝、調試、升級、糾正性和預防性維護。
• 協助車間/實驗室進行工具保養和維修工作。
• 負責記錄客戶服務活動。
• 根據安排，不時執行其他任務。

要求

• SPM或技術領域的職業證書
• 精通馬來語、英語
• 樂於學習並在技術崗位上成長
• 積極的工作態度
• 能夠獨立工作，也能團隊合作。
• 願意出差到客戶現場進行維修保養工作。

工作條件和物理環境

• 工作時間為週一至週五，上午8:30至下午6:00。

工作地點

• 八打靈再也（總部）：27, Jalan PJU 3/49, Sunway Damansara, 47810 Petaling Jaya Selangor。
• 檳城：59, Jalan Perai Jaya 4, Bandar Perai Jaya, 13600 Seberang Perai Penang。
• 新山: 32, Jalan Kempas Utama 2/4, Taman Kempas Utama, 81300 Skudai Johor Bahru

工作福利

• 激勵和獎金
• 津貼
• 個人休假