Total 253 sales representative job vacancies in Customer Service category

Role Purposes

Handling enquiries from Instapay consumers in non-shift pattern at Instapay Customer Service Centre regarding Instapay’s technology platforms. Responsible for building rapport and relationship with the customers in professional manner. To take ownership and initiative to complete customer’s follow up or direct the customers to the appropriate department for resolution.

Job Description

• To ensure customer’s request, enquires and complaints are attended and responded in a timely manner, and to provide first call resolution.
• To handle calls, complaints and enquiries efficiently, courteously and professionally.
• To be part of and contribute to a good co-working and team environment and support other colleagues in delivering a good customers service to Instapay customers.
• Ability to provide good customer service experience to all external & Internal customers through exceeding the monthly call coaching score of 80% and above
• Complying with Instapay’s Core of Standard behaviour

Requirements

• Basic understanding of technology and processes related to Mobile App in Financial domain.
• Possess Bachelor’s Degree. Post Graduate Diploma or Professional Degree in any field will be an added advantage.
• Any experience of working in call centre or customer service environment will be an added advantage
• Must speak Malay fluently
• Reasonable command in written and spoken English
• Customer-oriented with good interpersonal and communication skills
• Strong and proven problem-solving skills.

No. of Position: 2 (Team Leader -1, CSR - 1)

Job Type: Contract

Contract length: 12 months

Work Location: In person

Language: Malay (Required)

Perks & Benefits

Nearby public transport

Central location

Free snacks / Happy hours

Regular team activities

Medical insurance

Personal development opportunities

Dental insurance

Paid training and development

Join our Customer Service Team and grow your career with us!

As part of the team, you will:

• Communicate with clients to understand their needs and provide suitable support.
• Provide clear and accurate information to assist clients professionally.
• Build good relationships with clients through follow-ups and communication.
• Handle basic documentation and administrative tasks accurately.
• Work closely with team members and participate in training sessions to improve your skills.
• Stay updated with company products, services, and latest information.

What We’re Looking For

• Fresh graduates are encouraged to apply — no experience needed.
• Positive attitude and willingness to learn.
• Able to work independently and as part of a team.
• Basic knowledge of Microsoft Office (Word, Excel, PowerPoint).
• Good communication and responsibility at work.
• Able to communicate in basic Chinese, Malay, and English
• Candidates who are eager to grow and build a long-term career.

Perks & Benefits

• Personal leave
• EPF & SOCSO
• Personal development opportunities
• Training and guidance provided

Job Descriptions:

• Handle customer inquiries promptly and professionally through phone calls and WhatsApp.
• Provide accurate and detailed product/service information to customers.
• Record, update, and maintain customer details in the system to ensure data accuracy.
• Assist in troubleshooting and resolving customer issues, escalating complex cases to the relevant department when necessary.
• Ensure high levels of customer satisfaction by delivering timely and effective support.

Requirements:

1. Fluent in Malay (spoken & written) is preferably.
2. Fluent in Chinese (spoken & written) is an advantage.
3. SPM/STPM/Diploma/Degree in any field.
4. Prior experience in customer service, call center, or telesales is an advantage.
5. Able to work under pressure and meet daily targets.
6. Willing to work shift schedules, including weekends and public holidays.
7. Positive attitude and good problem-solving skills.

Company Benefits:

• Basic salary + Shift Allowance + Fix Allowance
• EPF, SOCSO, and EIS contributions
• On-the-job training provided
• Career advancement opportunities
• Supportive team environment

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Free snacks / Happy hours

KONE moves two billion people every day.  As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared purpose, to shape the future of cities. In 2024, we had annual net sales of EUR 11.1 billion.

KONE has consistently been featured on Forbes list of World's Best Innovative Companies, World's Best Employers & World's Largest Public Companies.  At KONE, we believe in teamwork and a work culture where everyone can be who they are. This is exactly what makes us strong and successful.

Why this role?

The Service Sales Hunter spends most of the time building new relationships and selling maintenance contracts and related digital services outside current customer base.

What will you be doing?

Customer relationship management

• Proactively develops and creates customer relationships in his/her area of responsibility

• Is accountable for developing KONE position in his/her customer base or market area

• Creates and communicates leads and sales opportunities for entire KONE sales team (e.g.

• cross-selling)

• Ensures customer satisfaction and solves complaints with the rest of KONE team

• Documents the customer and contact information, maintains customer data

Sell

• Proactively generates opportunities from outside current customer base

• Handles RFQs

• Is accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets

• Is accountable for finding customer needs and that KONE’s solution matches with the needs

• Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authority

• Validates that the contents of the contract are in line with the negotiation process outcome

• Maintains full information of opportunities, tasks and visits (sales funnel management)

• Responsible for timely and accurate reporting in CRM

• Responsible for gathering relevant information about market and competitors from the field

• Supports the finance function in money collection.

• Drives execution of her/his individual sales plan

Are you the one?

• Bachelor or Master’s degree in economics, engineering or other relevant field

• Experience from/ familiar with solution selling methodology

• Experience from / familiar with KONE customers’ industries is a plus

• Sales and/ or customer service experience

• Masters the sales process

• Numbers and facts drive actions

• Is able to bring across customer needs, add value to customers’ businesses by offering solutions that meet their needs and is able to use value based pricing to guarantee healthy margins

• Comfortable and excited about the opportunities that digital solutions bring.

What’s On Offer

• Career progression in opportunities within a global organization

• Total reward elements that engage and motivate our employees and help us make KONE a great place to work

• Comprehensive learning and development programs covering a wide range of professional skills

• You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded

To Be Considered

Click the Apply button and complete the online application process. A member of our Talent and Culture team will review your application and will be in contact with additional information accordingly.

In the meantime, feel free to browse our website for additional information on our company, brands and culture – KONE Corporation.

Carro has carved out a reputation as Southeast Asia’s largest online automotive marketplace. This tech unicorn is a people-centric business with over 4,000 employees in 6 countries who speak 9 languages. Working here, you’ll be part of a diverse, inclusive, team that drives innovation and change, and find a place that supports your growth and development. Visit us at www.carro.co

Why work with Carro?

• Join the region’s largest online automotive marketplace with offices in 6 countries.

• Firsthand experience at reshaping the automotive industry using the latest technologies such as AI and machine learning

• Formal and informal learning and development programmes to support your growth and career progression.

• Comprehensive benefits including medical, insurance and wellbeing.

• Learn from some of the most experienced mentors in the technology and automotive space.

• Meet and interact with colleagues from all around Asia.

• Pursue opportunities to work at departments in other countries and regions.

• Diverse and inclusive working environment with modern workspaces.

• Fun and engaging employee events, initiatives, and celebrations.

At Carro, we aim to be the largest online marketplace in Singapore. To achieve this, we are looking for individuals who want to make a change in the industry. If you would like to take up the challenge of purchasing and pricing vehicles with the objective of maximizing profits and minimizing inventory turnover, this is an opportunity for you to set new market standards of purchasing.

PRIMARY KPI & SUCCESS INDICATOR

• Maintain minimum conversion rate of leads vs closure

• Provide professional customer experience through clear verbal and written communication skills

• Persuasive personality and strong desire to make the sales

Key Responsibilities

•  Provide a refined, consultative sales experience tailored to each guest

•  Develop and nurture long-term relationships with clients through consistent follow-up and communication

•  Present vehicle features and benefits with precision, enthusiasm, and product expertise

•  Guide clients through financing and insurance options with transparency and professionalism

•  Consistently meet or exceed individual sales and customer satisfaction goals

•  Stay well-informed on the latest vehicle models, technology, and industry trends

•  Conduct detailed vehicle walkarounds and demonstrate features upon client request

•  Effectively communicate brand values and current promotions to elevate the customer journey

•  Recommend and sell additional products and services to enhance the ownership experience

•  Provide a safe and informative test drive experience

•  Offer accurate financing calculations tailored to client needs

•  Deliver end-to-end support throughout the sales process, including post-sale follow-up

• Sales activities are not limited to the showroom(s).

• In the case of multiple showroom locations, Sales Consultants may be scheduled to work at different locations as required.

• The Sales Manager may assign non-retail sales activities from time to time. You are expected to provide assistance when requested.

REQUIREMENTS

• Minimum GCE ‘O’ Level

• Candidates with no experiences are welcome to apply

• Singapore Class 3/3A driving license (preferred but not compulsory)

• Proficient in Google Suite and/or Microsoft Office

• Able to communicate effectively

Founded in 2015, Carro is Southeast Asia's largest online used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.

Carro holds a strong presence in key markets across Asia Pacific, including Malaysia, Indonesia, and Thailand, and has recently expanded its reach to Japan and Taiwan. Headquartered in Singapore, the unicorn startup is supported by more than 4,500 employees across Asia-Pacific and has raised over US$1B in debt and equity from Temasek, Softbank Vision Fund and several other sovereign funds. For more information, please visit: www.carro.co

Entry-Level Marketing Ambassador

Training Provided | 1-to-1 Mentorship | Career Progression

Kick-Start Your Career in Marketing & Sales

Looking for an opportunity to gain real-world experience, develop valuable professional skills, and grow in a supportive environment?

We are seeking motivated individuals to join our team as Entry-Level Marketing Ambassadors. No prior experience is required—just a positive attitude, willingness to learn, and a desire to grow.

Through structured training, hands-on experience, and one-to-one mentorship, you’ll build confidence in communication, customer engagement, leadership, and campaign execution from day one.

⸻

Key Responsibilities

* Assist in executing face-to-face marketing and customer acquisition campaigns

* Represent clients professionally and engage with customers effectively

* Work closely with team members to achieve campaign goals and targets

* Contribute ideas and solutions during team discussions and campaign planning

* Develop communication, presentation, and leadership skills through ongoing coaching

* Participate actively in training sessions and personal development programmes

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What We Offer

Pre-sales Support Engineer (ITE Standard)

Salary: $ 2500 - $ 3000 + OT
Address: 3 Bus stop from Tiong Bahru MRT
Working Hours: Monday - Friday / 8.45am to 6pm
                               Alternate Saturday / 8.45am to 1.15pm

Responsibilities

• Provide pre-sales support by assisting with technical information and solutions for projects
• Apply IT and networking knowledge to support customer success and enhance communication solutions
• Conduct product demonstrations and technical presentations to highlight the capabilities of our solutions.
• Manage the technical interconnection between our platform and partner systems.
• Provide technical consultation, integration guidance and support to clients during both pre-sales and implementation phases.

Requirements

• Diploma in Information Technology (IT) / Computer Engineering / Infocomm Technology (ICT) / Electronics Engineering
• Training provided