RESPONSIBILITIES:

• Manage daily operations of the academy
• Handle inquiries, registrations, and scheduling
• Maintain records and coordinate with coaches & parents
• Oversee billing, payments, and academy logistics
• Ensure smooth communication and customer satisfaction
• Ensure all weekly and daily report are up to dates and accurate

REQUIREMENTS:

• At least 2 years of experience in administration (sports/education is preferred)
• Proven work experience in customer service related is highly preferred
• Computer Literate – particularly with Excel
• Prefer detail-oriented person
• Demonstrate good communication and customer service skills
• Possess own transport

Work Days & Hours:

Wed to Fri: 1pm - 9pm

Sat & Sun: 9am - 9pm

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Personal leave
• Open culture
• Personal development opportunities

Join Our Team!

Marketing & Client Services Assistant (Client Support & Admin)

We’re looking for a proactive and positive individual to join our dynamic team! If you enjoy supporting business operations, organizing workflows, and being part of marketing initiatives, this role offers a great opportunity to grow and contribute in a collaborative environment. Fresh graduates are welcome to apply – training will be provided.

What You’ll Do:

• Provide essential business support to Marketing and Client Services Managers
• Coordinate and manage administrative workflows to keep operations running smoothly
• Handle day-to-day administrative tasks such as documentation, scheduling, and internal coordination
• Assist with preparation and submission of commercial and government (GOV) tenders
• Work closely with team members across departments to support marketing activities
• Conduct customer follow-ups and maintain accurate, up-to-date records
• Track and update marketing reports to support decision-making
• Support the planning and execution of digital marketing campaigns
• Help improve internal processes and contribute ideas to enhance efficiency
• Take on a variety of meaningful tasks that keep each day engaging and rewarding

What We’re Looking For:

• Singapore Citizens and Permanent Residents only (NO quota available for foreign workers)
• Minimum Diploma or equivalent in any discipline
• Friendly, service-oriented, and a strong teamplayer
• Good communication and interpersonal skills
• Proficient in MS Office (Word, Excel, PowerPoint)
• Strong command of English (spoken and written)
• Organized, detail-oriented, and able to manage multiple tasks
• Positive attitude with a willingness to learn and grow

Why Join Us?

• Training and guidance provided to support your growth
• Supportive and collaborative team environment
• Exposure to both marketing and business operations
• Opportunity to develop administrative and workflow management skills
• A role where your contributions truly make an impact

Apply Now!

If you’re ready to take on a fulfilling role and grow with us, we’d love to hear from you. Please submit your CV with your current and expected salary via this JobsAD.

Immediate Vacancy:
Candidates who can start immediately or within a short notice period (less than1 month) are highly encouraged to apply.

Drive Aftermarket Growth for HJ Lubricators

G&O Maritime Group is seeking ahigh-performing Service Sales Manager to lead the growth of our aftermarketbusiness for HJ Lubricators across APAC, based in Singapore.

In this role, you will take commercial ownership of service sales withincylinder lubrication systems, supporting shipowners in optimizing engineperformance, reducing wear, and improving operational efficiency.

Your Mission

Maximize service revenue and customerlifetime value by leveraging the installed base of HJ Lubricators andpositioning G&O as a trusted long-term service partner.

Key Responsibilities

·        Drive service sales for HJLubricators (cylinder lubrication systems)

·        Sell service agreements, spareparts and service

·        Identify new businessopportunities across APAC shipping markets

·        Build strong relationships withtechnical superintendents, fleet managers, and shipyards

·        Manage sales pipeline,forecasting, and reporting

·        Act as the main interfacebetween customers and internal technical/service teams

·        Promote performanceoptimization, cost savings, and engine lifetime extension

What You Bring

·        Experience in maritimetechnical sales or aftermarket services

·        Good understanding oftwo-stroke engine lubrication and cylinder condition management

·        Commercial mindset with strongnegotiation skills

·        Experience working withshipowners, operators, or shipyards, preferably in APAC

Who You Are

·        Results-driven and proactive

·        Strong relationship builder

·        Independent and structured

·        Able to translate technicalsolutions into clear customer value

Why Join G&O Maritime Group?

·        Represent HJ Lubricators – aspecialized and technically strong brand

·        Based in Singapore – a globalmaritime hub

·        Opportunity to driveaftermarket growth within G&O Maritime group

·        Join a skilled andinternational team

Apply Now

If you are ready to take ownership of ahigh-impact role in maritime aftermarket services, we look forward to yourapplication.

Job Summary

You will manage retail and corporate car rentals, support replacement car activations for insured customers, and ensure smooth rental processing. You will provide clear information to customers, handle payments, and coordinate with operations to maximize fleet use.

Job Description

• Secure retail and corporate rentals.
• Activating replacement cars for AIG insured and following up on the due date for returning.
• Provide timely, consistent and accurate information to external customers.
• Ensure accurate processing of rental workflow through Fleetnetics.
• Furnish accurate driver particulars to respective authority for summons.
• Prepare quotation, tender, process monthly renewal, collect payment for Corporate accounts.
• Handle PRAC technical/breakdown such as vehicle unable to start, accident etc. Escalate promptly to operations/manager for follow up as appropriate.
• Handle cash and credit transactions accurately and securely.
• Work with operations to maximize fleet utilization.
• Establish and maintain professional and effective communication with external customers.
• Ensure tidiness and cleanliness of the reception area to create a pleasant and welcome environment for walk-in customers.
• Seek immediate assistance from relevant colleagues for issues that cannot be resolved within the department, or escalate promptly to the manager as appropriate.

Preferred competencies and qualifications

• Valid class 3/3A driving licence to support vehicle handling and replacement car activations
• Good command of English and Mandarin to communicate effectively with Mandarin-speaking associates
• Proficient in MS Office to support administrative and reporting tasks
• Strong communication and problem-solving skills demonstrated through customer interactions and issue resolution
• Meticulous, presentable, patient, and customer service oriented to deliver a positive customer experience
• Ability to start work on short notice and work a 5.5-day work week

Job Description:

• In charge of managing and developing relationships with an assigned portfolio of existing customers to enhance retention and business growth.
• In charge of sourcing and pursing new sales opportunities through prospecting, cold outreach, and networking activities.
• Responsible in keeping accurate and updated customer information while preparing regular sales performance reports
• Communicate regularly with clients to understand their needs and recommend suitable solutions.
• Work closely with internal departments to ensure smooth coordination and a positive customer experience.
• In charge of supporting the planning and implementation of sales strategies that contribute to the company’s business objectives.

Requirements:

• Min Nitec and above
• Minimum 3 years of working experience in inside sales / account management in the car rental industry
• Familiarity with CRM platforms and analytical tools for monitoring and reporting sales activities.

To submit your application, please apply online apply@rn-care.com or call +(65) 6220 0847 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

What you will do:

As Associate Service Sales Engineer, you will be supporting the sale of Labour & Materials (L&M) labour hours, travel, and materials for service tasks, and the sale/administration of Planned Service Agreements (PSA) for uptime.

Gain exposure to digitalization and retrofit opportunities while working under supervision to help generate quotes, manage opportunities, and engage customers.

How You Will Do It:

A.    Primary Responsibilities (L&M & PSA Focus)

• L&M sales:

Assist in pricing and selling Labour & Materials for field service tasks, including labour hours, labour rates, travel charges, and materials used. Ensure quotes reflect accurate scoping and margin targets, with engineering support as needed.

• Quote preparation:

Prepare clear L&M quotations with defined labour, travel, and materials elements; use standard templates and guidance to ensure consistency.

• PSA sales

Support the promotion and administration of PSA (Planned Service Agreements) for uptime, including quoting, basic proposal development, and coordination with operations and teams.

• Attaching L&M/PSA:

Work with teams to identify opportunities to include L&M on service jobs or to offer PSA alongside existing services; support strategies to improve attach rates.

• Customer data collection:

Gather site and equipment data, maintenance history, and usage information to tailor L&M quotes and PSA scopes; maintain accurate records in the CRM.

• CRM & documentation:

Keep opportunities, quotes, and related documents up to date in the CRM; ensure accuracy and compliance of commercial paperwork.

B.   Secondary Responsibilities (Digitalization & Retrofit)

• Digitalization support: Assist in promoting digital service offerings (monitoring platforms, connectivity) by collecting customer data and supporting value-based proposals as directed.
• Retrofit support: Aid in identifying retrofit/upgrade opportunities; coordinate with field/engineering teams for initial scoping and proposal preparation.

C.   Operational & Support Responsibilities

• Quotation support: Prepare quotes, pricing inquiries, and basic technical proposals under supervision; ensure timely, accurate documentation.
• Customer engagement: Assist in proactive communication before, during, and after quotes; follow up on AR, PO, TOC, and other commercial documents.
• Cross-functional collaboration: Support regional offices and coordinate with Operations, Procurement, and Engineering to fulfill customer needs; assist with market surveys and competitive analysis as required.
• Documentation & delivery: Ensure electronic documentation is complete and compliant; support timely parts delivery and service execution planning

D.   Key Performance Indicators (KPIs)

• L&M quotes won and L&M attach rate (percentage of opportunities converting to L&M quotes/sales).
• PSA revenue, gross margin, and renewal activity (as applicable).
• L&M/PSA pipeline growth and conversion rate.
• On-time service delivery and adherence to project timelines.
• Margin achievement on L&M and PSA engagements.
• Customer satisfaction and retention metrics.

E.    Relationships

• Internal: Sales, Operations, Admin, Procurement, Engineering, Regional Offices.
• External: Customers, Vendors, Contractors, Service Partners.

What We Look For:

• Diploma or Degree in Engineering (Mechanical, Electrical, Industrial, or related) or equivalent.
• 1–3 years of relevant experience in service sales, maintenance, or related field;
• experience with L&M stand-alone quotes or service work is a plus.
• Exposure to industrial sectors (manufacturing, oil & gas, heavy equipment) is beneficial.
• Familiarity with digital service platforms is advantageous.

Skills & Competencies:

• Foundational sales aptitude with ability to articulate value-based solutions.
• Customer-centric, detail-oriented, and able to manage multiple tasks and deadlines.
• Proactive, collaborative, and able to work independently as well as across functions.
• Strong communication and presentation skills;
• Proficient with CRM and MS Office.
• Quick learner, willing to develop expertise in L&M (Labour & Materials) and PSA.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

What We’re Looking For:

• Passion for AV Technology

• Good communication skills

• Highly motivated individual

• Team player

• Problem-solving skills

Responsibility:

• Present solution to potential clients

• Build and maintain client relationships

• Stay updated on market trends

• Work with pre-sales and technical team

• Making regular reports on sales performance

• Making suggestions to improve sales performance

• Meet and exceed sales target

Qualifications / Requirements:

• Minimum diploma and related experience in AV field is as added advantage

• Sales experience is a plus

• Basic understanding of AV technology

• Fluent in written and spoken English, proficient in MS Office 365

• Product / Solution presentation skill

• Negotiation skills

Job Description:

• In charge of managing and developing relationships with an assigned portfolio of existing customers to enhance retention and business growth.
• In charge of sourcing and pursing new sales opportunities through prospecting, cold outreach, and networking activities.
• Responsible in keeping accurate and updated customer information while preparing regular sales performance reports
• Communicate regularly with clients to understand their needs and recommend suitable solutions.
• Work closely with internal departments to ensure smooth coordination and a positive customer experience.
• In charge of supporting the planning and implementation of sales strategies that contribute to the company’s business objectives.

Requirements:

• Min Nitec and above
• Minimum 3 years of working experience in inside sales / account management in the car rental industry
• Familiarity with CRM platforms and analytical tools for monitoring and reporting sales activities.

To submit your application, please apply online apply@rn-care.com or call +(65) 6220 0847 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Join Vin’s Automotive Group as a Car Sales Consultant!

Are you passionate about cars and love connecting with people? Vin’s Automotive Group is looking for a driven Car Sales Consultant to join our team in the Bishan Central Region. Be part of adynamic and supportive environment where your skills and enthusiasm can thrive!

Why Join Us?

• Uncapped Earnings: Competitive base salary + attractive commission structure and bonuses.
• Growth Opportunities: Fast-track your career within our expanding organization.
• Perks You'll Love: Employee discounts on vehicles, wellness initiatives, and more.
• Training & Support: Comprehensive onboarding and continuous development programs to help you excel.

What You’ll Do

• Engage with customers to understand their needs and recommend the perfect vehicle.
• Showcase features and benefits with confidence and enthusiasm.
• Guide clients through the entire sales journey, ensuring a seamless experience.
• Manage and nurture sales leads provided by the company.
• Collaborate with a high-performing team to achieve sales targets.
• Stay updated on the latest automotive trends and products to provide expert advice.
• Build long-term relationships with clients through exceptional post-sale support.

Who We’re Looking For

• Sales or Customer Service Expertise: A track record of success in sales or customer service, with automotive experience being an added advantage.
• Exceptional People Skills: Excellent communication and interpersonal abilities to build strong relationships with clients.
• Driven and Goal-Oriented: Self-motivated and target-driven, with a passion for exceeding expectations.
• Automotive Enthusiast: A keen interest in the automotive industry, staying curious about the latest models and technologies.
• Strong Negotiation Skills: A solutions-focused mindset to meet customer needs effectively.
• Valid Driving License: Possesses a valid driver’s license for operational requirements.

About Us

At Vin’s Automotive Group, we believe in Omotenashi (hospitality)and Kaizen (continuous improvement). We’re not just selling cars—we’re building relationships and delivering top-notch customer experiences.

Ready to accelerate your career? Apply now and join a team that celebrates passion, innovation, and success!

Join Vin’s Automotive Group as a Car Sales Consultant! Competitive pay, top-tier training, and growth opportunities await you!

• Competitive Earning Potential with Uncapped Commission
• Career Growth and Advancement Opportunities
• Employee Benefits Package

Fresh grad? Career switcher? We provide full training — just bring your energy and drive!⚡

What you’ll do:

• Engage customers and represent client brands through marketing campaigns

• Build strong connections and deliver a positive experience

• Managing sales

• Work closely with clients to help with business development
  
  

Who we’re looking for:

• Outgoing, confident, and people-oriented

• Team player with a drive to learn and grow

• No experience required — training provided!
  
  

What we will provide:

• Career advancement & leadership pathways

• Hands-on sales, client & customer management skills

• Fun, supportive, and energetic team culture

• Attractive incentives + travel opportunities

KONE moves two billion people every day.  As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared purpose, to shape the future of cities. In 2024, we had annual net sales of EUR 11.1 billion.

KONE has consistently been featured on Forbes list of World's Best Innovative Companies, World's Best Employers & World's Largest Public Companies.  At KONE, we believe in teamwork and a work culture where everyone can be who they are. This is exactly what makes us strong and successful.

Why this role?

The Service Sales Hunter spends most of the time building new relationships and selling maintenance contracts and related digital services outside current customer base.

What will you be doing?

Customer relationship management

• Proactively develops and creates customer relationships in his/her area of responsibility

• Is accountable for developing KONE position in his/her customer base or market area

• Creates and communicates leads and sales opportunities for entire KONE sales team (e.g.

• cross-selling)

• Ensures customer satisfaction and solves complaints with the rest of KONE team

• Documents the customer and contact information, maintains customer data

Sell

• Proactively generates opportunities from outside current customer base

• Handles RFQs

• Is accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets

• Is accountable for finding customer needs and that KONE’s solution matches with the needs

• Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authority

• Validates that the contents of the contract are in line with the negotiation process outcome

• Maintains full information of opportunities, tasks and visits (sales funnel management)

• Responsible for timely and accurate reporting in CRM

• Responsible for gathering relevant information about market and competitors from the field

• Supports the finance function in money collection.

• Drives execution of her/his individual sales plan

Are you the one?

• Bachelor or Master’s degree in economics, engineering or other relevant field

• Experience from/ familiar with solution selling methodology

• Experience from / familiar with KONE customers’ industries is a plus

• Sales and/ or customer service experience

• Masters the sales process

• Numbers and facts drive actions

• Is able to bring across customer needs, add value to customers’ businesses by offering solutions that meet their needs and is able to use value based pricing to guarantee healthy margins

• Comfortable and excited about the opportunities that digital solutions bring.

What’s On Offer

• Career progression in opportunities within a global organization

• Total reward elements that engage and motivate our employees and help us make KONE a great place to work

• Comprehensive learning and development programs covering a wide range of professional skills

• You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded

To Be Considered

Click the Apply button and complete the online application process. A member of our Talent and Culture team will review your application and will be in contact with additional information accordingly.

In the meantime, feel free to browse our website for additional information on our company, brands and culture – KONE Corporation.

Benefits Summary

• Reputable Healthcare Sector
• Basic Up $2600++
• Full-Time Benefits Entitlements / Bonuses
• 5 Day Work Week / Shifts
• Central Region Singapore

Key Responsibilities and Duties

• Assist with basic patient care (hygiene, feeding, mobility)
• Take and record vital signs
• Support patient safety and transfers
• Help with ward logistics and housekeeping tasks
• Coordinate basic communication within care team

Requirements

• Strong passion to serve the patients.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

**We regret to inform that only shortlisted candidates would be notified.

Cheah Mei Ling (Stephanie)
Registration Number: R1988795
EA License No: 06C2859 (MCI Career Services Pte Ltd)

This is a frontline commercial and brand ambassador.

You will take full ownership of the parent journey, from first enquiry to enrolment and beyond. You will play a critical role in driving centre performance by delivering exceptional customer experience while achieving visit and enrolment targets, all while enjoying a competitive commission structure that recognise and reward your impact.

If you are someone who is confident, articulate, and motivated by results, this role offers the opportunity to directly impact both family decisions and business growth.

Key Responsibilities

1. Lead Management & Conversion

• Proactively engage inbound and outbound leads (calls, walk-ins, digital enquiries)

• Build strong rapport with parents and understand their needs

• Confidently present the school’s value proposition, curriculum, and programmes

• Drive conversion of leads into centre visits and enrolments

2. Centre Tours & Sales Closure

• Conduct professional and engaging centre tours for prospective parents

• Clearly communicate curriculum, teaching approach, and child outcomes

• Handle objections with confidence and empathy

• Take full ownership of closing enrolments, including follow-ups and securing commitment

3. Customer Experience Excellence

• Deliver a premium, personalised experience for every parent interaction

• Ensure timely and consistent follow-ups before and after visits

• Build long-term relationships with parents to support retention and referrals

• Act as the primary point of contact for parents throughout their journey

4. Brand Representation

• Represent the centre and brand with professionalism, confidence, and warmth

• Maintain high standards in communication, grooming, and presentation

• Ensure consistency in messaging and service delivery aligned with brand values

5. Performance & Targets

• Achieve and exceed individual targets for:

  • Lead-to-visit conversion

  • Visit show-up rates

  • Enrolments

• Maintain accurate tracking of leads, follow-ups, and outcomes

• Continuously improve conversion performance through feedback and learning

Who We’re Looking For

• Strong communicator with excellent interpersonal skills

• Confident presenter with the ability to influence and close

• Customer‑centric, trust‑building, and sales‑driven

• Professional, well‑groomed, and articulate

• Proactive, organised, and able to manage multiple leads

Requirements

• Minimum diploma holder with at least 3 years’ relevant experience

• Prior experience in sales or customer service, preferably in the Early Childhood Industry

• Proficiency in both English and Chinese to support parent interactions.

• Comfortable in a target‑driven environment

• Willing to work weekends as required (to support parent visits)

• Training will be provided on curriculum and product knowledge

Work Locations & Mobility

• This role will be primarily based at one assigned centre with regular travel to support nearby centres (approximately 1 day a week).

• Travel between centres will be required as part of the role.

• Location Pairings:

  • Choa Chu Kang ↔ Choa Chu Kang

  • Woodlands ↔ Hougang

  • Pandan Valley ↔ Jurong East

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 1200 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The Operations Support Assistant supports clients/ student care, cleaning, school operations, events, and basic administrative tasks within Fernvale Gardens School.

• Client / Student Care (Special-to-type cleaning)
• Operational Support Events & Activities
• Assist to Maintain Facilities
• Assist with Vector Control
• Operational Support to School
• Simple Admin Tasks

Key Tasks:

• Clean students who soil themselves
• Clean soiled area -
• Manage students' lost-and-found corner
• Open and close the school General Office
• Cover school security duties during Security Officer's lunch-break
• Upkeep sensitive areas (e.g. General Office and P/VP rooms)
• Mann the school when there is weekend maintenance / repair works
• Upkeep of notice-boards
• Oversee sorting and storage of school materials and resources
• Store, shift and maintain school furniture (e.g. tables, desks and chairs
• Assist to respond to fire alarm / incidents (e.g. as fire wardens)
• Maintain cleanliness of MINDS school van/mini-bus (*where applicable)
• Help students safely alight and board buses and accompany them to the holding area upon arrival at the school
• Set up of seating/tables for events
• Put up/remove decorations for special festivities and events
• Packing and distribution of items for programmes and events
• Arrange refreshments for meetings and functions
• Attend to simple faults and repairs
• Assist in facility inspections and reporting, including safety checks, faults and defects
• Assist in simple landscape maintenance
• Assist in looking after school set-ups (e.g. fish aquarium, terrarium, hydroponics farm structure)
• Sorting, packing and shredding of documents
• Simple filing of documents - Simple data entry
• Any adhoc duties assigned by the Reporting Officer

• With or without experience are welcome to apply and training will be provided
• Willing to learn and teamwork-oriented
• Great team player with the ability to work with minimal supervision
• Relevant certificates from WSQ would be an advantage

Company Description

Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, cementing its position as an industry pioneer.

Mission of the Position

The primary mission for the Assistant Sales/Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Sales/Centre Manager, the Assistant Sales/Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Assistant Sales/Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Assistant Sales/Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.

Key Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Perks and Packages:

• Gross Salary of $3,500 - $4,000
• Monthly Performance Incentive Bonuses up to $1,400
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided