RESPONSIBILITIES
1) Administrative Functions
· Support the Service Manager in preparation of weekly and monthly service reports.
· Process meter billing and ensure accurate updates in the CRM system.
· Collaborate with the Customer Service Team to ensure smooth and efficient daily service operations when required.
· Maintain proper documentation and service records for audit and tracking purposes.
2) Technical Functions
· Assist in the installation, setup, and configuration of copiers/ multifunction printers(MFPs) and smart office solutions.
· Attend to on-site service calls and urgent breakdowns, ensuring timely resolution.
· Support engineers in troubleshooting hardware issues (machines, networking, peripherals) and software-related problems (drivers, system integration, workflow solutions).
· Assist in deploying and troubleshooting smart enterprise solutions such as document management systems, print management software, and workflow automation tools.
REQUIREMENTS
· Diploma in Engineering, IT, Electronics, or related discipline.
· Experience in copier/ MFP servicing, print solutions, or office automation systems.
· Sound knowledge of network setup (IP configuration, drivers installation).
· Proficient in MSOffice (Excel, Power point), MCSE, HTML
· Good communication and interpersonal skills.
· Able to work independently and as part of a team.
· Willing to travel for on-site servicing across Singapore.
Pleasesubmit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:
· Position applying for
· Current remuneration
· Expected remuneration
· Notice period
Jason Chow Yew Fai
EA License No : 06C4642
EA Reg No : R25158800
We regret that only shortlisted candidates will be notified.